"Mediacom internet is a reliable company, with high speed (sometimes requiring you to talk to their support staff to fix connection speed issues), but they have recently introduced data usage caps which leads to overage charges. Once you go over, you pay for each 50 GB block of data you consume. If you're over by 5 GB, that's one block. If you're over by 50.001 GB, that's 2 blocks. Many users won't hit their cap, but family homes with people who stream video and play video games online and download the games from the internet will be up against the data cap each month and will have to cut back to avoid overages."
"I have my internet service with Mediacom. I prefer Mediacom over anyone else because I have had service for many years, and I have never had a problem that could not be solved through customer service. I have phone, internet and cable with Mediacom for a reasonable price. My family is all for Mediacom!"
"I have had different types of internet service while living in a variety of areas within the United States and abroad. I have had Mediacom now for nine months and I am truly disappointed in the consistency of its speed. Several times during any given month, my internet proceeds at a crawl (less than one Megabit per second download speed) usually during times when it is either raining, very windy or extremely cold. I have called and had a technician inspect the problem without any resolution. Funny thing is the problem resolves itself with a change in the weather. The technician says everything is working fine on their end and one even told me that my 6-month old modem was not working properly as "they go out routinely". The irony is that there is a fiber optic cable running about 100 feet from my house that Mediacom doesn't use. They know how much to charge and have numerous commercials glorifying their service yet in practicality, the reality is their internet is very poor."
"Mediacom has been truthful both on the phone and in person. I've had Mediacom for 5 years now, here in North Liberty and Iowa City. The help line has been helpful in there automated and live conversations I had over the years. I also deal with the support desk for my computer and they got my computer up and running every time. With your 25 MBPS it is the fastest around, and enjoy the great service on the phone and in person."
"My internet speed does not support my needs for working from home. I am now finding out that part of the problem is likely in the ancient modem Mediacom is leasing to me. Service drops regularly once to multiple times per week some of which seem to be scheduled outages where customers are not provided notice. When their is an outage you are sent to a recording that confirms the fact. You can not speak to an agent, they never provide ETAs and they have this system that notifies you when service returns, which calls you per zone restored. Last time I got six calls BEFORE my service was up, telling me it had been restored. RUN!!!"