"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
Mediacom Communications offers consumers broadband and high speed Internet access through the company's cable television network infrastructure, delivering high speed Internet connectivity through the coaxial cable. Currently, Mediacom has broadband Internet service in 22 states, and concentrates on providing service to non-metropolitan parts of the country.
In order to have a cable Internet connection, the consumer will need to lease or purchase a cable modem and have cable connectivity in their home, condominium, apartment, or place of business. Mediacom offers installation service, or the consumer can install the modem on their own.
Most Internet connections offer connectivity at two different speeds; the upload or upstream speed – from the user's computer to the Internet – is usually slower than the download or downstream speed – from the Internet to the user's computer.
Mediacom offers consumers three different service and pricing tiers from which to select, including Mediacom Online Intro, Mediacom Online, and Mediacom Online Max.
Mediacom Online Intro – This service level of service is for the basic Internet user who does some web surfing and basic emailing. Download speeds are at a maximum of 3.0 Megabits per second (Mbps).
Mediacom Online – The Online service tier offers download speeds at a maximum of 12 Mbps and uploads at up to 1.0 Mbps.
Mediacom Online Max – The Max tier provides upload speeds at a maximum of 2.0 Mbps and download maximums of 20 Mbps to the consumer.
"I have my internet service with Mediacom. I prefer Mediacom over anyone else because I have had service for many years, and I have never had a problem that could not be solved through customer service. I have phone, internet and cable with Mediacom for a reasonable price. My family is all for Mediacom!"
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