"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
Qwest Communications International, Inc. – commonly called Qwest – offers digital subscriber line (DSL) high speed Internet service in 14 states. Additionally, Qwest offers some fiber optic connection lines in limited areas.
In order to have Qwest as an Internet service provider (ISP), the consumer must be within the service area. For the consumer, Qwest offers four high speed Internet connection plans from which to choose. Additionally, Qwest offers online back-up protection for the consumer's data at a nominal rate.
1.5 Megabits per second (Mbps) Plan – This plan offers downstream – that is, from the Internet to the consumer's computer – connection speeds up to 1.5 Mbps and upstream – from the consumer's computer to the Internet – connection speed of up to 896 kilobits per second (Kbps).
7 Mbps Plan – This plans offers downstream connection rates of up to 7 Mbps and upstream rates of up to 896 Kbps.
12 Mbps Plan – With this plan, the downstream / downloading rate can reach as fast as 12 Mbps while the upstream / uploading speed is capped at 896 Kbps.
20 Mbps Plan – This plan is for fiber optic customers and has a maximum downstream speed of 20 Mbps, while the upstream rate is as fast as 896 Kbps. The 20 Mbps plan is specifically geared for small business consumers.
Compare your Internet connection using our Internet speed test.
Providing access to the Internet is fundamentally a business, not a public service. Still, any responsible and competitive company knows that customer satisfaction is absolutely necessary. Only a select few really understand that the real goal is happiness. Happiness mainly means that customers are eager to recommend their ISP. Instead Click here to keep reading…
Qwest
Not Good
Paul Jewkes
April 23, 2012I will be switching this month.
"I have always had a hard time with Qwest, but not many other options are provided in my area."