"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
UTOPIA
Love It
Ty Christensen
May 17, 2012Fast Speeds, Good Service
"Installation is very involved because fiber cable is being run from the street all the way to the home. The process isn't difficult for the customer but a lot of work for the installers. Installers ran Ethernet throughout my home exactly where requested. Speeds have been awesome. I have 50M and never have any slowdowns or glitches."
Great
Marcus Lopez
May 17, 2012Great for gaming and solid upload/download speeds
"I have had DSL and Cable internet and cable clearly is the choice if you want a reliable download speed. I consistently pull 15+mbps down and 6+mbps up. We don't have the option of fiber optics in Salt Lake City. But the price of cable is hard to beat for the speed. "
Charter
Not Good
Heidi Lundeen
May 12, 2012So so. Improved service, but seems expensive.
"Service has improved. We used to have many more outages and interruptions. Customer service has improved substantially. The telephone staff are still not pleasant to deal with overall. They can be haughty. The wait time has diminished considerably. It used to be h o u r s . Currently, the price seems exorbitant. I pay over $62 a month in total for high speed internet alone; no cable television or telephone in this amount. Am exploring other options. Unfortunately, there are too few. Would have switched providers long ago otherwise."
Not Good
James Evans
May 05, 2012yelcot dsl----
"Their DSL (512mb )is NOT fast enough to watch streaming video and they do NOT have anything faster available. The only thing good about it is that it is faster than dial-up. AND they have a monopoly on the service for my area... Disappointing--checking into satellite service...."
Wave Broadband
Disappointing
Mj Lane
May 01, 2012Horrible Company and No Accountability
"In a nutshell, I have had the techs out to the house too many times. At one point, I pointed out that the techs had been out 6 times in two and half months and the customer service rep said that didn't seem like very many. We've had multiple problems and just when we think it is fully fixed, I now find out someone on their end has changed my log in phone number to my cell phone number and that's why I have been locked out of my account. And I had to find that out by taking a guess as to what the problem was since it has been 4 days since they "fixed" the log in problem. Once I was able to get into the account, I see they have reverted back to an old billing address that hasn't been used for 5 years. Pretty much bad service and technical issues since we began. Including one time when they sent our account to collections because they forwarded the wrong account number."
Neutral
Josh Ingersoll
May 01, 2012They could be better
"My apartment forces me to use CenturyLink and the experience has been a mixed bag. Whenever I have had an issue it really depends on who answers the phone if I will get help or not. Much of their staff seems under-trained."
Cablevision Optimum Online
Love It
Carlos Urenaa
April 26, 2012LOVE IT.
"Ive had it for years and i still love it, i wouldnt switch 15mbps for anythingverizon or att could give, and i have never had a problem with the provider."
Great
nicholas Nance
April 26, 2012this is nice
"its a fast internet service but it sometimes stops working"
Good
Kraig Lasher
April 26, 2012Comcast is pretty good
"All in all, Comcast is pretty good. We have digital cable and phone via Comcast as well and we have less complaints than Verizon users seem to have. It can be expensive, but so is Verizon."
Disappointing
Melina Jones
April 26, 2012If you have the choice, pick someone else!
"Comcast's speed is OK, unless its the evening or the weekend and then its really lagging. For the price its pretty bad. They are the only internet provider in our area so there isn't much else available. If you have the option to get them and someone else, pick someone else!"
The Best
Rick Ingraffia
April 26, 2012Great service for a great price.
"Earthlink service is excellent and the price is right. "
Good
Miguel Bahena
April 26, 2012Pretty good.
"Time Warner Cable's speeds are up to par. I usually get about 1mbps downloading, so it's not so bad. It's kind of pricey compared to some of the more affordable solutions out there. But I feel that Time Warner Cable is the best my area has to offer."
Bright House Networks
So, so
Herman Lowe Jr.
April 26, 2012Internet reception
"Cable connection is fine outside of outages, but the wireless signal seems to drop the connection at least every other day. You simply reset but it is annoying and frustrating if you are in the middle of something. "
Mediacom
The Best
Maisha Brown
April 26, 2012I Love My Mediacom Service
"I have my internet service with Mediacom. I prefer Mediacom over anyone else because I have had service for many years, and I have never had a problem that could not be solved through customer service. I have phone, internet and cable with Mediacom for a reasonable price. My family is all for Mediacom!"
Great
Dan McHugh
April 26, 2012Midcontinent Cable
"I like my service!"
Cincinnati Bell
So, so
Kay Rite
April 26, 2012Cincinnati Bell
"Cincinnati bell is a good server, however it can get really slow :(... I sometimes do not like the service given at the store when i went"
Good
Costel Fanaca
April 25, 2012Comcast. The best Internet Service Provider
"I have Comcast , wich i think is great because the speed , the service and price are so accesibile for everyone. I am very happy with this company. One more thing, if you have trouble with your internet they can fix it right away by phone or sending someone real quick. Thank you Comcast."
Love It
Candice Jones
April 25, 2012AT&T
"AT&T has great service!"
Good
Max Carter
April 25, 2012My experience with Comcast
"I really like my internet provider. The speed is really fast since its cable internet and not DSL. They also have really good customer service. The man who set up the internet did it really fast and was done within an hour. They are also reasonably priced too. I think I will recommend them to my family and friends who are looking into changing service providers. Hopefully they will choose Comcast. The only problem though that I have found with them is that sometimes the internet cuts out, but that really isn't a very big deal since it can be fixed quite easily."
So, so
Brittany Reece-Williams
April 25, 2012Windstream is overall good
"I haven't had any problems with Windstream. It is very quick as far as speed goes. "
Frontier Broadband
Good
Jasmine Denise
April 24, 2012SO SO
"My internet provider is so so. Within the last month there have been two outages. The pricing is good And Speed could be better"
So, so
Amit Pushkar
April 24, 2012Time Warner Cable
"I am a long time user of Time Warner Cable. they give me a great service. Speed is great! The only thing is their price is kinda high. "
Neutral
Jonathan Burnison
April 24, 2012Why Cox is ok
"I have had cox communication for over six years now and they are not the best but they are not the worst. I think that they lack the ability to respond to clients that are in out areas. "
Love It
Tim Jacobs
April 24, 2012Verizon DSL is affordable speed!
"Great service, great speed! Love the price!"
Great
Nikhil Boorla
April 24, 2012awesome!!!
"This internet is very fast and too cheap."
Neutral
Buck Williamson
April 24, 2012Only option in town...
"I have used Cox High Speed Internet for years. They seem to be the fastest in my neighborhood. With DSL being so limited and 3G hotspots dragging on, I think this is my best option. Keep in mind there are other providers in the area that do not service this neighborhood. I'm wondering if 4G wireless will even hold a candle to the +10MB a second Cox's network provides us. I find the speeds often flux depending on if my neighbors are home. Apparently we all share the same larger connection. In a world where technology rules, I'm glad that they at least have good customer service."
Neutral
Coupon Susan
April 24, 2012speed is really bad
"speed is really bad"
Cable Vision
Great
Jacqueline Martin
April 24, 2012Terrific Service
"Overall I am happy with the services that I get with Cable vision. My internet speed is fast and reasonably priced. I have not encountered any problem with their service. Anytime I have had to schedule a repair they have arrived on time and were very professional.I have tried other internet service providers but have found Cable vision to be the best in my area. They also offer a wide variety of movies and great programming. I also am happy with the phone service I receive with Optimum Voice.They offer over twenty call features. From anonymous call blocking to enhanced voice mail I have never had a phone service that had so many useful call features. I would definitely recommend Cable vision to anyone."
Horrible
Daniel McNulty
April 24, 2012No other choice
"I live in an area where cable and dsl are not offered. Hughesnet is faster than dialup but expensive and do not offer anything to loyal customers. They also limit your download to around 300 mb so the tought of streaming a movie is out and there is too much lag time to use voip. They have us over a bucket, so we just have to deal with it. Just pray that nothing goes wrong with your system because it takes more than a week for a service tech to come out to fix anything. "
Good
Pisasu Kutti
April 24, 2012Works Great!!!
"Customer service provider is of very good quality and with less amount of time. Whenever there is a change in the address, they schedule it very quick for the service start up and always stick to the time. Price is affordable since the offer a management is up to date and brings up the good affordable price from time to time .But the service these days is going on and off intermittently which is causing lot of irritation and lot of manual effort from our side to reboot the modem and outer. Due to this our other service are getting affected since our telephone and TV are entirely dependent on internet service."
So, so
Teddy Crawley
April 24, 2012Overall, pretty good.
"Cox highspeed internet is relatively good. For the most part, when we are connected, we have no problems downloading at pretty high speeds. However,we pay for the preferred service but we are unable to connect to games like Halo:Reach to play online multiplayer. Our connection is, somehow, too slow for us to be able to play with other people online. Every now and then our Netflix takes awhile to load, but, for the most part, we rarely have issues playing movies or tv shows on Netflix. I believe we will be calling to change our service to the one below because we are paying around $50 a month but are unable to play games...so we might as well downgrade."
The Best
Dominique Hughes
April 24, 2012Great internet service
"I love time warner cable's internet service and they do a great job telling me how to connect to my internet through my username and also my phone number as well. they also have high speeds as well and I think that is what is sought out most in an internet service provider and I would definitely recommend this to anybody looking for internet service for their first time"
Neutral
Stephanie Pacut
April 24, 2012Overall Ok
"I am for the most part pretty happy with the service we receive from Comcast but I really do feel that we don't get what we pay for. The prices are really high. We do get some outages and speed drops which makes streaming tough at times but not for long. I have considered switching but only to find they have a monopoly on my area so there are no other options. Customer service is pretty great though, they have helped troubleshoot problems that aren't even related to their service or equipment. Like I said, the prices could/should be better."
Good
Paul Cook
April 24, 2012Good Speed, Service and Value
"I have used many Internet Service Providers over the 14 years I have been online. Names like EarthLink, NetZero, AOL, Time-Warner and now Verizon. I have to say that compared to the others I have used, Verizon gives me better speed, service and a slightly better value than the other ones did. If I have a problem connecting, Verizon helps me troubleshoot the problem right away and have friendly and knowledgeable customer service and tech support. I have DSL enhanced and am quite happy with it as well. The monthly price is adequate and affordable. Overall, I would recommend Verizon to anyone. "
Neutral
Matthew Joiner
April 23, 2012In the ballpark of "you get what you pay for"
"I've been with CenturyLink for almost 2 years, formerly they were known as Qwest. Their pricing is pretty reasonable however the fastest internet speed they offer in my area is a measly 10mbps. When I first moved here my first course of business was to get the fastest internet possible. I was used to getting over 25mbps at my old location, so I found their 10mbps offering to be a tad bit disappointing. I would gladly pay considerably more for faster internet. On the positive side, any issues I've had were fixed extremely quickly and the issues I've had have been far and few between, so at least their network is rock solid!"
Frontier Broadband
Love It
Marie Burgess-Collins
April 23, 2012Great Internet Service Provider
"Frontier Broadband is a great internet service provider. I used dialup internet service for years and just became a customer of Frontier in the last year. I was afraid that high speed internet or DSL, was not affordable. It was also not available for my area yet. I got so tired of the slow speed of dialup so I decided to call Frontier. Their customer service were very friendly and they came to my house in just a few days and set up my internet connection with them. I have not had any problems with connecting with the internet or any slow speeds since then. I highly recommend them to anyone wanting a very reliable internet service provider."
Neutral
Shelia Morris
April 23, 2012AT&T Could be better.
"I've had problems with my internet going out and have to check my connection or reboot the system at least 2 to 3 times a week. The speed is not great had them test it but at the price I pay I don't expect a great speed. In order to get a great speed I would have to upgrade my internet services, that's just a little to steep for me so I just keep what I have. I have the DSL service so I thought at least the speed would be better than what I get. If things don’t change soon I will have to find another service provider."
Qwest
Not Good
Paul Jewkes
April 23, 2012I will be switching this month.
"I have always had a hard time with Qwest, but not many other options are provided in my area."
So, so
Rolyat Smailliw
April 23, 2012i like
"Comcast is generally fast and reliable. I had one problem where some lines went down and comcast came out within 24 hours and repaired the problem. It's a little pricey, but worth it to have 25+ Mbps."
Verizon Wireless
Horrible
Hilary Chen
April 21, 2012Not a good provider
"I do not like being a customer of Verizon because the price is very high, the internet connection is slow, and the customer service is not helpful. "
Neutral
Lori Carra
April 21, 2012Cox
"Great internet but too high priced"
So, so
Lisa Hendricks
April 21, 2012Decent, but not reliable
"Our internet is strong, fast and decently priced. But it goes out all the time!"
Not Good
Theresa Johnson
April 21, 2012Not Worth It
"The service is pretty dicey and it costs much more than it is worth. Every once in a while I have a problem so bad that someone has to come out and repair things."
AT&T Corp.
Good
Bradrick Houston
April 20, 2012Thoughts on AT&T DSL.
"I've had AT&T DSL for a few years now and I'm satisfied with their service. I would recommend their Internet services to anyone. "
Great
Ryan Chatterton
April 20, 2012Fast, but...
"The service we upgraded to is incredibly fast. I think we're doing 30MB/s now. The only problem was that with the basic package, during peak hours, the internet would get very slow. The pricing is average for our area. Have only had one outage in almost a year."
Suddenlink Communications
So, so
Marquis Garrett
April 20, 2012Pretty good service
"Pretty good service just wish they had a tab bit better pricing"
Good
James Gunter
April 20, 2012Great Interent
"I've never had any real problems with my service from Comcast. It's gone out twice in the last 3 years, but only for a couple hours and they fix it right away. And every time I've called, they give me a window when the problem will be fixed and it's usually faster than they predict. It's a little pricey, but the speeds I get are great and Comcast is easy to deal with."
Reliance Connects
Love It
Sinu Raj
April 20, 2012Very much Smart and Fast Service Provider
"I am using this Reliance Netconnect for a long time and I am satisfied with the speed and performance of the service provider. Also their customer care service is also excellent as they resolve any queries or problems regarding their connection as soon as they can."
Reliance Connects
Neutral
Sikkandar Gary A
April 20, 2012Pricing is Bad
"The pricing must be brought down for this kind of speed they provide. Apart from it the speed is good."
Beamspeed
So, so
Srinath Vadde
April 20, 2012Totally good
"this network was totally good,not bad."
Ideal Wireless, Inc.
Good
Lordson Jebarathinam
April 20, 2012ideal browsing..:
"good and worthy browsing.."
Tata Communications
Love It
Nishanth Bejgam
April 20, 2012InterNet
"It is awesome"
Neutral
N n Krishnan
April 20, 2012good
"Very Nice"
Beamspeed
Love It
Rohit Nerlakanti
April 20, 2012Review
"Awesome provider. Best of all the best providers with more speed and less price."
Verizon Wireless
Great
Annie November
April 19, 2012The Best Of The Best
"It's very fast and pretty reliable. The people will put you on hold for awhile but generally know what they're talking about. "
Horrible
Madhuranthahan Elangovan
April 19, 2012little disappointment
"I feel very worst to my internet connection speed."
So, so
Carmen Harris
April 19, 2012Reliable and quick
"Our service was generally reliable and quick then about 6 months ago we started having issues with streaming Netflix - the quality would adjust up or down every few minutes. We called Comcast and asked them to up our speed, they did so without interrogation and we've been more than happy ever since. "
Digital Path Inc
Good
Samuel Jose
April 19, 2012Digitalnet
"I have Local Net Connection Which is very satisfactory at speed and price"
So, so
Dolores Bucchi
April 19, 2012at&t
"Generally good service"
So, so
Margie Luckhardt
April 19, 2012Good service but costs too much.
"Good service but costs too much."
Great
Sean Morrison
April 19, 2012All in all, good stuff!
"I really enjoy my service. Occasionally at night it slows down when traffic is high but that's okay. The price is moderate for a TV/Internet bundle. I'm a happy customer =)"
So, so
Danielle Mariott
April 19, 2012Good for Small Businesses
"Comcast offers the best speeds in my area when purchasing a business package. I had some technical problems at first getting the business suite hardware to work with my airport/time machine. Ultimately their customer service failed me completely and I ended up troubleshooting the issue myself. Initial set-up aside, the service has been good."
Good
Adrian Lazo
April 18, 2012Great speed, decent price
"I've had Comcast Xfinity internet for ~2 years in Sandy and Cottonwood Heights. Speed has been great, but pricing is a bit high for what it is."
Good
Tanner Christensen
April 18, 2012Great service, decent speed and price.
"When I first moved to Salt Lake CLEAR said they didn't cover my area. However, after talking to a sales manager at one of their sales events he showed me that they did, in-fact, cover where I lived. Since then I've had CLEAR for two years and loved it. Occasionally the service will go down (since it is wireless), but customer service is always great and very timely in getting back to me on updates and news. I recommend CLEAR."