Mediastream

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3.5
Overall

Speed

Pricing

Service

8 Mediastream Customer Reviews

Mediastream

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Patrick Doyle|2018-01-29

Mediacom/mediastream has lighting fast internet and the customer service they have shown has been amazing. I would highly recommend them to anybody looking for services

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Mediastream

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Tanya Seely|2015-03-14

The blog would not allow me to pick the right provider. It was Medicom high speed internet. Being a Medicom customer for such a long time I know that if it was to much to handle then I would leave. That being said, they are very fast the connection held my website design job, dj-ing job, chat and four other members playing constantly online with easy. I would not ever complain about the speed of there internet. Now this is the consumers fault but they really dont let on how big a jump in monthly price you go up to after you have passed your introductory price. My family over doubled the monthly fee . thinking this was way it should be we didnt notice that the special movie packages were not removed even after requesting so and continued on our bill for over a yr. Though the company did stat that we should not have it they did not refund us. We dropped to as basic as we could get a month for there service. the phone techs seemed a lil harsher also. I mean yes it might all be in my head but they seemed like they didnt want to help, talk to or discuss anything with us after we stopped paying so much. Only thing they did do was try to get us to return to the previous package we that had, before they ended every call. Again I wont ever complain about the speed of there internet or the amount t.v channels they had I loved them as a company in those aspects. When a storm would hit my neighbor would without a doubt lose there connection and we never did. The down is. To me and my family the high data and all the good things about staying with them were far outweighed by there lack in customer service and there out landish monthly fees.

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David Shepherd|2015-01-02

(Mediacom not MediaStream)There is no local office and the guy who did the initial installation was not very good at his job. However, the service is fast, and when I've needed assistance, I was always able to get a helpful, knowledgeable representative on the phone.

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Amanda Bright|2014-12-17

Overall, the service is fine. Every now and then the internet will just stop working, at which point I have to unplug the router. It usually will be working a few minutes later. On a college student's budget, a little cheaper would be nice.

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Ken Evans|2014-11-12

We are way out in the sticks,but we still get decent service from vyve,they bought out media stream,who seemed good too.never had any real probs,and it rarely goes out,cant complain.

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Lorene Mckinney|2014-10-21

The provider offers a competitive rate. However the service runs very slow and I am unable to get good connectivity throughout my home. I would love to have faster and more consistent service.

Was this review helpful? Yes 32 No 11

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Traci Wilson|2014-10-16

We've had this service less than a year. Speeds are kinda slow at times...Mostly weekends. Service could be a little faster. I'm sure they're busy but a cable laying in water for over a month is a little much. That was my neighbors house. Overall it's ok.

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Mediastream

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Thomas Johnson|2014-06-11

One of the faster providers in the area. Have had good service. Netflix, Hulu, Amazon Prime and internet browsing are all fast. Downloading videos, music, and gaming platform updates are also extremely fast. The only down side is the cost compared to other providers in the area.

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