Compañías de Internet en | 23326 Chesapeake, VA

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Matthew R | 10-02-2023

I just moved to Suffolk VA from Chesapeake VA where I had Verizon (930D/888U) for 16 years @$69.99/M no contract no hassell, and all I had to do was pay the bill. Enter Spectrum, Easy call setup for their 500D/500U, they have fiber, I am all in. Price after some 2 year contract discount is $69.99/M, half the speed of Version and double the cost but ok. First test comes back at 500D/20U technician says no worries they can increase that for you if you need more, I was like ok sign off. I call in the lady on the line could have cared less about my needs, wants, or desires. Got the Canned response "I can connect you to customer retention"? I was like I have been a customer for 5 days and I am dissatisfied. They don't care because they seem to have a monopoly setup and there are not competitors in the fiber market. So I advise if you work from home think twice before you move to Suffolk Va because of spectrum's Twice as high fees, quarter of the speeds, and horrible customer service!!!

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Monique R | 05-15-2017

This service is excellent. We are very pleased over all. There haven't been any issues, not even on the rainy days. We would recommend "FiOS" to anyone.

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