"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
AT&T U-Verse® offers high speed Internet connections via digital subscriber line (DSL) technology in 22 states. DSL technology utilizes the existing telephone line infrastructure to provide Internet access by dividing the lines into high-frequencies (used for Internet) and low-frequencies (used for voice communications). DSL allows the consumer to use the same phone line to simultaneous place and receive phone calls and to browse and use the Internet.
Like most DSL connections, AT&T U-Verse® offers asymmetrical connection speeds, with the upstream (from the user's computer to the Internet) being slower than the downstream (from the Internet to the user's computer) speed.
Currently, AT&T U-Verse® broadband Internet access is available in six speed tiers, so the consumer can choose the speed offering that works best for their needs. All of the plans offer free Wi-Fi access to AT&T U-Verse® hot-spots in addition to free email accounts and virtually unlimited email storage. Additionally, all of the pricing tiers offer built-in wireless home networking – with the purchase or rental of a wireless router.
AT&T U-Verse® High Speed Internet Tiers
Express Plan – This plan has download speeds up to 1.5 megabits per second (Mbps) and maximum upload speeds up to 1.0 Mbps.
Pro Plan – The Pro plan offers downstream speeds up to 3.0 Mbps and upstream speeds of up to 1.0 Mbps.
Elite Plan – This plan offers high speed downloading as fast as 6.0 Mbps, with uploading speeds as fast at 1.0 Mbps.
Max Plan – The Max plan provides a connection speed up to 12.0 Mbps for downstream connections and up to 1.5 Mbps for upstream submissions.
Max Plus Plan – This plan offers high speed Internet access as fast as 18.0 Mbps for downloading and 1.5 Mbps for uploading data to the Internet.
Max Turbo Plan – The Max Turbo pricing tier is excellent for small businesses, as it offers Internet download speeds as fast as 24.0 Mbps and upload speeds as fast as 3.0 Mbps.
Compare your Internet connection using our Internet speed test.
AT&T offers high speed or broadband Internet connections via its digital subscriber line (DSL) service. DSL connections are delivered using the existing telephone network infrastructure, including telephone lines and telephone wall jacks, but they are not dial-up Internet connections. With a dial-up connection, the consumer can either be online or on the phone, but cannot do both at the same time.
However, with a DSL Internet connection, a special device splits a single phone line into high and low frequency bands. The lower-frequencies are used for normal telephone processes, like making and receiving phone calls. The higher-frequencies, in turn, are used to carry voice, data, and video to and from the Internet. With DSL technology, the consumer can be both online and on the phone, at the same time.
At present, AT&T offers high speed DSL Internet connections in most of the areas where the company is the local carrier. Like all DSL connections, though, the signal slows or degrades the further the receiving computer and modem are from the central office. As a result, it is rare that DSL connections are available or feasible for consumers in rural or remote areas.
Like most Internet connections, AT&T's DSL connections offer different speeds for data transmitted from the Internet to the user's computer – downloading or downstreaming – and data that moves from the user's computer to the Internet – uploading or upstreaming.
Service Tiers
AT&T DSL service is currently available on four different tiers; with all of the plans, AT&T Wi-Fi Basic is included as part of the service. Additionally, all plans offer 11 email accounts, web-based email, and dial-up accounts for when the user is traveling.
DSL Basic – This tier offers downstream speeds at up to 768 kilobits per second (Kbps) and upstream speeds at a maximum of 384 Kbps. The Basic plan works well for users who just want to email and perform basic website browsing.
DSL Express – The Express plan offers download speeds at a maximum of 1.5 megabits per second (Mbps) and uploads as fast as 384 Kbps.
DSL Pro – Downstream speeds at up to 3.0 Mbps and upstream speeds at a maximum of 512 Kbps; includes AT&T Internet Security Suite.
DSL Elite – This plan offers a maximum download speed of 6.0 Mbps and a maximum upstream speed at up to 768 Kbps. Included is the AT&T Internet Security Suite.
Providing access to the Internet is fundamentally a business, not a public service. Still, any responsible and competitive company knows that customer satisfaction is absolutely necessary. Only a select few really understand that the real goal is happiness. Happiness mainly means that customers are eager to recommend their ISP. Instead Click here to keep reading…
"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
Love It
Candice Jones
April 25, 2012AT&T
"AT&T has great service!"
Great
Nikhil Boorla
April 24, 2012awesome!!!
"This internet is very fast and too cheap."
Neutral
Shelia Morris
April 23, 2012AT&T Could be better.
"I've had problems with my internet going out and have to check my connection or reboot the system at least 2 to 3 times a week. The speed is not great had them test it but at the price I pay I don't expect a great speed. In order to get a great speed I would have to upgrade my internet services, that's just a little to steep for me so I just keep what I have. I have the DSL service so I thought at least the speed would be better than what I get. If things don’t change soon I will have to find another service provider."
So, so
Dolores Bucchi
April 19, 2012at&t
"Generally good service"