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NATCO Evaluación de clientes

2 NATCO Evaluación de clientes

Rating breakdown

3.0
General

Velocidad

Precio

Servicio

NATCO

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Shane A | 06-08-2024

In all fairness to Natco I have been a customer for about 24 years. I have always had great service and I always get to talk to a real person (from here) when I needed someone. It took a long time to get fiber optics but when I did my bill actually went down a few bucks. It's very reliable. In all those years my bill has never gone up but maybe 10 bucks. I'm not saying that "Cheryl" is fibbing but I don't know anyone that pays 200 bucks for internet anywhere. My bill is almost half that and always has been. I've dealt with satellite companies before and they suck. So far, I give Natco two thumbs up!

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NATCO

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Cheryl S | 01-22-2023

For what we pay for the internet and a landline is totally not right. Pay for a service we dont receive. We have begged and pleaded with Natco to get us descent internet service. Basically what they say is "Im Sorry." well sorry doesnt do any good when we are handing over about $200.00 dollars a month for service we do not get. And all they can say is you are getting fiberoptics. And when? "oh about three years from now." what kind of an answer is this? Really Stupid to take care of the residence that are getting fantastic internet service and ignore the reidents that has very poor service. Nice going Natco, your no help to this community what so ever.

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