Category: FAQ

Image of a communication satellite in orbit

7 New Things Changing the Internet in 2021

by | Mar 1, 2021 | FAQ

The internet is going through some major changes. These changes are a bit subtler than the...

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Two men racing past on laptops.

What’s the difference between Mbps and Gbps?

by | Feb 23, 2021 | FAQ, Internet Speed Guides

Gigabits are one thousand times bigger than megabits, which means gigabit internet is one thousand times...

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Wi-Fi tool kit

7 Mistakes You’re Making That Slow Down Your Wi-Fi—and How to Fix Them

by | Feb 22, 2021 | FAQ, Featured

Slow Wi-Fi is the worst. But if you’re constantly struggling with buffering, lag, and weird distortions...

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Why is my internet slow

Why Is My Internet So Slow? Your Ultimate Guide to Speeding Up

by | Feb 17, 2021 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

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Bandwidth vs. Latency: What is the Difference?

by | Feb 17, 2021 | FAQ, Internet Speed Guides

Two words that you’ll hear a lot when discussing internet service are “bandwidth” and “latency.” But...

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Image of fiber optic cable

How Fast is Fiber?

by | Feb 16, 2021 | FAQ

Fiber is fast. Really fast. In fact, it’s the fastest way we have to transmit data, which is why having fiber internet in your home gives such a smooth internet experience. But how fast is fast?

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How to set up home Wi-Fi network

How to Set Up a Home Wi-Fi Network

by | Feb 10, 2021 | Equipment Guides, FAQ, Technology

Setting up your own home network is easier than you may think. All you need is...

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Will Paying for Faster Internet Improve My Wi-Fi Speed?

by | Feb 10, 2021 | FAQ

Yes, upgrading to a faster internet plan should improve your Wi-Fi speed, but that’s not necessarily...

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Are There Programs Available to Help Make Internet Service More Affordable?

by | Feb 9, 2021 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

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man paying bill

How Much Should I Be Paying for High-Speed Internet?

by | Jan 29, 2021 | FAQ

The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

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How to Check Your Internet Speed

by | Jan 4, 2021 | FAQ, Internet Speed Guides

How do you know your speeds are accurate in all the different online speed tests? Our guide shows you how to get a speed you can trust.

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Good Download Upload Speed Family at Computer

What Is a Good Download and Upload Speed?

by | Dec 30, 2020 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

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