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Overview of internet satisfaction and availability in Tennessee

Spectrum, Xfinity, Xtreme Powered by Mediacom, and WOW! Internet offers cable internet in Tennessee, but you may see just two in any given area with speeds reaching up to 1,000–1,200Mbps. If you want faster speeds, AT&T and Earthlink offer identical fiber internet plans at 5,000Mbps, followed by Google Fiber in select areas with 2,000Mbps. Other internet options in Tennessee include fiber internet from Vyve Broadband and Brightspeed, satellite internet from HughesNet and Viasat, and wireless 5G Home Internet supplied by T-Mobile.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.

That ranks Tennessee 13th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Tennessee

 3.8/5 average customer satisfaction rating
 13th national ranking for customer satisfaction

$77.04 average price per payment for internet, per household

90.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
7,001,803 people

2.48 average people per household

$55,039 average income per household

43 average age per household

53% of population employed

83

3% lower than national average

Ranked 42nd nationally

79

7% higher than national average

Ranked 34th nationally

98%

13% higher than national average

Ranked 35th nationally

76%

3% lower than national average

Ranked 40th nationally

Average download speed
146.1 Mbps

6.89% higher than national average
Ranks 14th nationally

Average upload speed
76.5 Mbps

30.87% higher than national average
Ranks 4th nationally
Compare your speed to the Tennessee average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Tennessee

Provider Avg download speed Avg upload speed Availability Order online
Vyve Broadband 257.34 Mbps 25.64 Mbps 51.54% View Plans for Vyve Broadband
Google Fiber 231.16 Mbps 165.75 Mbps 65.79% View Plans for Google Fiber
Ben Lomand Connect 207.08 Mbps 226.42 Mbps 87.05% View Plans for Ben Lomand Connect
Cumberland Connect 201.9 Mbps 181.56 Mbps 99% View Plans for Cumberland Connect
Twin Lakes Telephone Cooperative Corporation 191.42 Mbps 129.48 Mbps 89.11%
98% of people in Tennessee have access to 100Mbps or faster broadband, ranking 35th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 228.79 Mbps 90.66% 55.49% See all providers for 5G Home
Cable 1349 Mbps 94.69% 63.42% See all providers for Cable
DSL 315.72 Mbps 33.84% 79.59% See all providers for DSL
Fiber 2753.47 Mbps 79.15% 68.35% See all providers for Fiber
Fixed Wireless 43.97 Mbps 23.42% 74.7% See all providers for Fixed Wireless
LTE Home 124.5 Mbps 0.33% 98.5% See all providers for LTE Home
Satellite 136.03 Mbps 79.62% 90.02% See all providers for Satellite

Best cities for internet in Tennessee

Cities in Tennessee with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Paris 304.79 Mbps 26.81 Mbps 95% Spectrum
Portland 206.37 Mbps 108.06 Mbps 80% AT&T
Nolensville 204.17 Mbps 157.78 Mbps 48% United Communications
White House 200.61 Mbps 136.92 Mbps 76% Twin Lakes Telephone Cooperative Corporation
Corryton 193.87 Mbps 21.29 Mbps 55% XFINITY
Smyrna 189.85 Mbps 125.07 Mbps 76% United Communications
Murfreesboro 188.74 Mbps 95.37 Mbps 83% AT&T
Gallatin 186.48 Mbps 114.17 Mbps 92% AT&T

Paris is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Portland and Nolensville also earn top rankings, according to our data.

The most connected cities in Tennessee

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Johnson City 70,720 100% 100% 100%
Knoxville 191,857 100% 100% 100%
Alcoa 11,095 100% 100% 100%
Elizabethton 14,375 100% 100% 100%
Kingsport 55,415 100% 100% 100%
Lynchburg, Moore County 6,540 100% 100% 100%
Maryville 31,876 100% 100% 100%
Vonore 1,730 100% 100% 100%

Johnson City is the most internet-connected city in Tennessee. Johnson City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Johnson City's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Knoxville and Alcoa also make it to the top of our list.

Top cities in Tennessee

Nashville

Population: 684,103

Median income: $67,008

143.44 Mbps
avg. download speed

73.41 Mbps
avg. upload speed

71.28% have access to high speed internet

71.15% have access to fiber internet

71.28% have access to 3 or more providers

Fastest ISP
Google Fiber

Memphis

Population: 630,027

Median income: $45,750

126.82 Mbps
avg. download speed

50.91 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Knoxville

Population: 191,857

Median income: $56,256

166.94 Mbps
avg. download speed

78.74 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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