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Overview of internet satisfaction and availability in Tennessee

Spectrum, Xfinity, Xtreme Powered by Mediacom, and WOW! Internet offers cable internet in Tennessee, but you may see just two in any given area with speeds reaching up to 1,000–1,200Mbps. If you want faster speeds, AT&T and Earthlink offer identical fiber internet plans at 5,000Mbps, followed by Google Fiber in select areas with 2,000Mbps. Other internet options in Tennessee include fiber internet from Vyve Broadband and Brightspeed, satellite internet from HughesNet and Viasat, and wireless 5G Home Internet supplied by T-Mobile.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.

That ranks Tennessee 13th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Tennessee

 3.8/5 average customer satisfaction rating
 13th national ranking for customer satisfaction

$77.04 average price per payment for internet, per household

90.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
6,910,840 people

2.48 average people per household

$55,039 average income per household

43 average age per household

53% of population employed

83

3% lower than national average

Ranked 42nd nationally

88

29% higher than national average

Ranked 19th nationally

99%

14% higher than national average

Ranked 26th nationally

76%

3% lower than national average

Ranked 40th nationally

Average download speed
146.9 Mbps

6.94% higher than national average
Ranks 14th nationally

Average upload speed
76.5 Mbps

30.87% higher than national average
Ranks 4th nationally
Compare your speed to the Tennessee average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Tennessee

Provider Avg download speed Avg upload speed Availability Order online
Brightspeed 297.43 Mbps 272.63 Mbps 77.59% View Plans for Brightspeed
United Communications 260.71 Mbps 204.24 Mbps 39.55% View Plans for United Communications
Google Fiber 259.96 Mbps 192.04 Mbps 65.26% View Plans for Google Fiber
EPB 243.27 Mbps 158.48 Mbps 79.33% View Plans for EPB
EPB Fiber 243.27 Mbps 158.48 Mbps 62.15% View Plans for EPB Fiber
99% of people in Tennessee have access to 100Mbps or faster broadband, ranking 26th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 240.09 Mbps 96.29% 53.32% See all providers for 5G Home
Cable 1365.67 Mbps 95.89% 63.84% See all providers for Cable
DSL 152.02 Mbps 29.64% 81.93% See all providers for DSL
Fiber 2725.64 Mbps 88.41% 58.1% See all providers for Fiber
Fixed Wireless 43.97 Mbps 23.73% 74.7% See all providers for Fixed Wireless
LTE Home 124.5 Mbps 0.33% 98.5% See all providers for LTE Home
Satellite 132.81 Mbps 80.66% 90.83% See all providers for Satellite

Best cities for internet in Tennessee

Cities in Tennessee with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
White House 295.44 Mbps 171.6 Mbps 65% Cumberland Connect
Smyrna 270.16 Mbps 163.89 Mbps 66% AT&T
Lebanon 246.41 Mbps 132.35 Mbps 59% United Communications
Hendersonville 245.82 Mbps 130.74 Mbps 89% AT&T
Spring Hill 244.48 Mbps 120.9 Mbps 72% United Communications
Powell 243.44 Mbps 149.71 Mbps 48% Frontier
Hixson 243.36 Mbps 148.84 Mbps 57% EPB
Hixson 243.36 Mbps 148.84 Mbps 57% EPB Fiber

White House is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Smyrna and Lebanon also earn top rankings, according to our data.

The most connected cities in Tennessee

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Lynchburg, Moore County 6,540 100% 100% 100%
Johnson City 70,720 100% 100% 100%
Knoxville 191,857 100% 100% 100%
Alcoa 11,095 100% 100% 100%
Kingsport 55,415 100% 100% 100%
Elizabethton 14,375 100% 100% 100%
Maryville 31,876 100% 100% 100%
Oak Grove 4,422 100% 100% 100%

Lynchburg, Moore County is the most internet-connected city in Tennessee. Lynchburg, Moore County makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Lynchburg, Moore County's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Johnson City and Knoxville also make it to the top of our list.

Top cities in Tennessee

Nashville

Population: 684,103

Median income: $67,008

203.74 Mbps
avg. download speed

97.55 Mbps
avg. upload speed

71.28% have access to high speed internet

71.17% have access to fiber internet

71.28% have access to 3 or more providers

Fastest ISP
United Communications

Memphis

Population: 630,027

Median income: $45,750

182.98 Mbps
avg. download speed

64.06 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire

Knoxville

Population: 191,857

Median income: $56,256

206.09 Mbps
avg. download speed

91.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Tennessee FAQs

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