Find internet service and providers in Tennessee
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Overview of internet satisfaction and availability in Tennessee
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.
That ranks Tennessee 13th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Tennessee
3.8/5 average customer satisfaction rating
13th
national ranking for customer satisfaction
$77.04 average price per payment for internet, per household
90.1% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.9/5 average reliability rating of services state-wide
Population:
7,001,803 people
2.48 average people per household
$55,726 average income per household
42 average age per household
53% of population employed
3% lower than national average
Ranked 44th nationally
1% higher than national average
Ranked 25th nationally
13% higher than national average
Ranked 36th nationally
3% lower than national average
Ranked 41st nationally
Fastest internet providers in Tennessee
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Google Fiber Webpass | 250.17 Mbps | 193.72 Mbps | 38.08% | View Plans for Google Fiber Webpass |
| Vyve Broadband | 212.06 Mbps | 24.17 Mbps | 51.54% | View Plans for Vyve Broadband |
| Google Fiber | 211.52 Mbps | 158.4 Mbps | 58.92% | |
| Cumberland Connect | 197.61 Mbps | 180.89 Mbps | 99% | View Plans for Cumberland Connect |
| Ben Lomand Connect | 193 Mbps | 217.63 Mbps | 87.05% | View Plans for Ben Lomand Connect |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245.93 Mbps | 77.38% | 99.02% | See all providers |
| Cable | 1029.43 Mbps | 89.67% | 85.13% | See all providers |
| DSL | 191.75 Mbps | 61.8% | 73.76% | See all providers |
| Fiber | 2709.57 Mbps | 75.19% | 78.37% | See all providers |
| Fixed Wireless | 43.97 Mbps | 22.86% | 75.89% | See all providers |
| LTE Home | 99 Mbps | 16.84% | 99% | See all providers |
| Satellite | 99.2 Mbps | 91.64% | 100% | See all providers |
Best cities for internet in Tennessee
Cities in Tennessee with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Paris | 272.33 Mbps | 24.15 Mbps | 95% | Spectrum |
| Henderson | 207.41 Mbps | 160.59 Mbps | 59% | AT&T |
| White House | 202.24 Mbps | 129.05 Mbps | 82% | Twin Lakes Telephone Cooperative Corporation |
| Portland | 190.37 Mbps | 88.23 Mbps | 92% | AT&T |
| Oak Ridge | 187.78 Mbps | 28.37 Mbps | 45% | XFINITY |
| Gallatin | 186.48 Mbps | 109.93 Mbps | 96% | AT&T |
| Smyrna | 186.41 Mbps | 120.47 Mbps | 77% | United Communications |
Paris is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Henderson and White House also earn top rankings, according to our data.
The most connected cities in Tennessee
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Memphis | 694,407 | 100% | 100% | 100% |
| Nashville | 459,738 | 100% | 100% | 100% |
| Knoxville | 391,360 | 100% | 100% | 100% |
| Chattanooga | 210,667 | 100% | 100% | 100% |
| Lynchburg, Moore County | 6,540 | 100% | 100% | 100% |
| Murfreesboro | 192,542 | 100% | 100% | 100% |
| Johnson City | 96,017 | 100% | 100% | 100% |
| Alcoa | 7,745 | 100% | 100% | 100% |
Memphis is the most internet-connected city in Tennessee. Memphis makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Memphis's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Nashville and Knoxville also make it to the top of our list.
Top cities in Tennessee
Memphis
Population: 694,407
Median income: $45,750
125.48 Mbps
avg. download speed
51.32 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Nashville
Population: 459,738
Median income: $67,008
139.58 Mbps
avg. download speed
68.76 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Knoxville
Population: 391,360
Median income: $56,256
163.47 Mbps
avg. download speed
73.87 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.