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Overview of internet satisfaction and availability in Tennessee

Spectrum, Xfinity, Xtreme Powered by Mediacom, and WOW! Internet offers cable internet in Tennessee, but you may see just two in any given area with speeds reaching up to 1,000–1,200Mbps. If you want faster speeds, AT&T and Earthlink offer identical fiber internet plans at 5,000Mbps, followed by Google Fiber in select areas with 2,000Mbps. Other internet options in Tennessee include fiber internet from Vyve Broadband and Brightspeed, satellite internet from HughesNet and Viasat, and wireless 5G Home Internet supplied by T-Mobile.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Tennessee.

That ranks Tennessee 13th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Tennessee

 3.8/5 average customer satisfaction rating
 13th national ranking for customer satisfaction

$77.04 average price per payment for internet, per household

90.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
7,001,803 people

2.48 average people per household

$55,297 average income per household

43 average age per household

53% of population employed

83

3% lower than national average

Ranked 43rd nationally

83

11% higher than national average

Ranked 19th nationally

98%

13% higher than national average

Ranked 36th nationally

76%

3% lower than national average

Ranked 40th nationally

Average download speed
142.5 Mbps

6.18% higher than national average
Ranks 14th nationally

Average upload speed
73.5 Mbps

9.75% higher than national average
Ranks 5th nationally
Compare your speed to the Tennessee average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Tennessee

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 215.94 Mbps 162.48 Mbps 65.79% View Plans for Google Fiber
Vyve Broadband 215.24 Mbps 24.54 Mbps 51.54% View Plans for Vyve Broadband
HIGHLAND TELEPHONE COOPERATIVE 201.82 Mbps 139.47 Mbps 88.48% View Plans for Highland Telephone Cooperative
Cumberland Connect 197.54 Mbps 180.66 Mbps 99% View Plans for Cumberland Connect
Ben Lomand Connect 192.98 Mbps 216.82 Mbps 87.05% View Plans for Ben Lomand Connect
98% of people in Tennessee have access to 100Mbps or faster broadband, ranking 34th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 89.73% 52.44% See all providers for 5G Home
Cable 1052.89 Mbps 95.44% 86.15% See all providers for Cable
DSL 351.71 Mbps 47.7% 81.55% See all providers for DSL
Fiber 2605.93 Mbps 83.09% 69.65% See all providers for Fiber
Fixed Wireless 43.71 Mbps 23.42% 74.9% See all providers for Fixed Wireless
LTE Home 124.5 Mbps 0.33% 98.5% See all providers for LTE Home
Satellite 130.72 Mbps 97.96% 97.69% See all providers for Satellite

Best cities for internet in Tennessee

Cities in Tennessee with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Paris 272.59 Mbps 24.28 Mbps 95% Spectrum
White House 201.63 Mbps 130.91 Mbps 72% Twin Lakes Telephone Cooperative Corporation
White House 201.63 Mbps 130.91 Mbps 72% Twin Lakes Telephone Cooperative Corporation
Portland 190.93 Mbps 89.65 Mbps 85% AT&T
Gallatin 189.51 Mbps 112.36 Mbps 94% AT&T
Smyrna 187.11 Mbps 121.23 Mbps 77% United Communications
Murfreesboro 183.09 Mbps 91 Mbps 86% AT&T
Oak Ridge 181.64 Mbps 27.78 Mbps 37% XFINITY

Paris is the best city in Tennessee for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. White House and White House also earn top rankings, according to our data.

The most connected cities in Tennessee

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Memphis 630,027 100% 100% 100%
Nashville 684,103 71% 71% 71%
Knoxville 191,857 100% 100% 100%
Chattanooga 181,288 100% 100% 100%
Johnson City 70,720 100% 100% 100%
Lynchburg, Moore County 6,540 100% 100% 100%
Murfreesboro 153,487 100% 100% 100%
Kingsport 55,415 100% 100% 100%

Memphis is the most internet-connected city in Tennessee. Memphis makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Memphis's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Nashville and Knoxville also make it to the top of our list.

Top cities in Tennessee

Nashville

Population: 684,103

Median income: $67,008

141.07 Mbps
avg. download speed

69.62 Mbps
avg. upload speed

71.28% have access to high speed internet

71.17% have access to fiber internet

71.28% have access to 3 or more providers

Fastest ISP

Memphis

Population: 630,027

Median income: $45,750

126.83 Mbps
avg. download speed

51.9 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Knoxville

Population: 191,857

Median income: $56,256

164.53 Mbps
avg. download speed

74.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Tennessee FAQs

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