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Find internet service and providers in Connecticut

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Overview of internet satisfaction and availability in Connecticut

Frontier and Xfinity are Connecticut's primary wired internet suppliers. Frontier has fiber and DSL internet throughout most of the state, while Xfinity is your cable internet alternative. Optimum also has cable and fiber internet, but you'll only see it in the western part of the state. Verizon offers a little fiber along the eastern and western borders, and Cox has some fiber and cable internet around Meriden and Hartford. T-Mobile's fixed wireless internet has the most coverage, as does satellite internet.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Connecticut.

That ranks Connecticut 46th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Connecticut

 3.6/5 average customer satisfaction rating
 46th national ranking for customer satisfaction

$72.47 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

3,546,588 people

2.45 average people per household

$94,544 average income per household

44 average age per household

61% of population employed


6% higher than national average

Ranked 6th nationally


31% higher than national average

Ranked 2nd nationally


15% higher than national average

Ranked 6th nationally


11% higher than national average

Ranked 4th nationally

Average download speed
165.8 Mbps

20.44% higher than national average
Ranks 5th nationally

Average upload speed
86 Mbps

44.63% higher than national average
Ranks 1st nationally
Compare your speed to the Connecticut average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Connecticut

Provider Avg download speed Avg upload speed Availability Order online
GoNetspeed 215.37 Mbps 185.5 Mbps 59.44% View Plans for GoNetspeed
Verizon Home Internet 189.08 Mbps 212.63 Mbps 98.68%
XFINITY 185.29 Mbps 24.4 Mbps 95.78% View Plans for Xfinity
Cox Communications 177.48 Mbps 24.94 Mbps 95.98% View Plans for Cox Communications
Optimum 157.89 Mbps 53.12 Mbps 88.26% View Plans for Optimum
100% of people in Connecticut have access to 100Mbps or faster broadband, ranking 6th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 275.36 Mbps 100% 92.03% See all providers for 5G Home
Cable 1015.31 Mbps 79.8% 88.09% See all providers for Cable
DSL 33.13 Mbps 12.08% 87.84% See all providers for DSL
Fiber 4949.66 Mbps 100% 97.23% See all providers for Fiber
Fixed Wireless 36.05 Mbps 27.05% 84.34% See all providers for Fixed Wireless
Satellite 100 Mbps 100% 100% See all providers for Satellite

Best cities for internet in Connecticut

Cities in Connecticut with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Berlin 234.76 Mbps 61.2 Mbps 75% XFINITY
Westport 228.18 Mbps 60.76 Mbps 62% CEN
Waterbury 212 Mbps 136.81 Mbps 86% GoNetspeed
East Hampton 203.29 Mbps 167.47 Mbps 75% XFINITY
Meriden 203.14 Mbps 129.48 Mbps 100% Cox Communications
Stratford 202.85 Mbps 177.5 Mbps 79% Frontier
New Britain 196.57 Mbps 100.15 Mbps 63% GoNetspeed
Trumbull 196.23 Mbps 134.22 Mbps 59% Frontier

Berlin is the best city in Connecticut for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Westport and Waterbury also earn top rankings, according to our data.

The most connected cities in Connecticut

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Hartford 124,845 100% 100% 100%
New Haven 130,354 100% 100% 100%
Waterbury 110,372 100% 100% 100%
Stamford 129,004 100% 100% 100%
Bridgeport 145,639 100% 100% 100%
Norwalk 88,389 100% 100% 100%
West Hartford 63,423 100% 100% 100%
Danbury 84,372 100% 100% 100%

Hartford is the most internet-connected city in Connecticut. Hartford makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Hartford's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. New Haven and Waterbury also make it to the top of our list.

Top cities in Connecticut


Population: 145,639

Median income: $47,889

156.35 Mbps
avg. download speed

90.08 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

New Haven

Population: 130,354

Median income: $67,446

151.31 Mbps
avg. download speed

85.33 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 129,004

Median income: $99,861

146.47 Mbps
avg. download speed

79.73 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Connecticut FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What are the best internet providers in Connecticut?

T-Mobile takes the top spot for overall customer satisfaction in our latest survey. In fact, it ranks the highest in three out of five categories and only falls one notch in speed and reliability satisfaction. The customers have spoken, and T-Mobile's fixed wireless internet can't be beat.

Xfinity reigns as the speed satisfaction king in our survey, while Verizon earns the top spot for reliability. Optimum ranks in the bottom half of every category—rock bottom out of 15 providers for customer service and price satisfaction. Meanwhile, Frontier ranks slightly better than Optimum except in speed satisfaction, where Optimum pulls ahead by just a smidge.

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