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Overview of internet satisfaction and availability in Connecticut

Frontier and Xfinity are Connecticut's primary wired internet suppliers. Frontier has fiber and DSL internet throughout most of the state, while Xfinity is your cable internet alternative. Optimum also has cable and fiber internet, but you'll only see it in the western part of the state. Verizon offers a little fiber along the eastern and western borders, and Cox has some fiber and cable internet around Meriden and Hartford. T-Mobile's fixed wireless internet has the most coverage, as does satellite internet.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Connecticut.

That ranks Connecticut 46th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Connecticut

 3.6/5 average customer satisfaction rating
 46th national ranking for customer satisfaction

$72.47 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
3,546,588 people

2.45 average people per household

$94,773 average income per household

44 average age per household

61% of population employed

91

6% higher than national average

Ranked 6th nationally

100

35% higher than national average

Ranked 2nd nationally

100%

15% higher than national average

Ranked 6th nationally

87%

11% higher than national average

Ranked 4th nationally

Average download speed
159.9 Mbps

19.18% higher than national average
Ranks 5th nationally

Average upload speed
78.4 Mbps

17.02% higher than national average
Ranks 4th nationally
Compare your speed to the Connecticut average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Connecticut

Provider Avg download speed Avg upload speed Availability Order online
GoNetspeed 201.89 Mbps 181.12 Mbps 59.44% View Plans for GoNetspeed
XFINITY 181.73 Mbps 23.18 Mbps 95.78% View Plans for Xfinity
Verizon Home Internet 179.73 Mbps 200.42 Mbps 98.68%
Cox Communications 169.13 Mbps 21.86 Mbps 95.73% View Plans for Cox Communications
Optimum 159.43 Mbps 49.98 Mbps 88.26% View Plans for Optimum
100% of people in Connecticut have access to 100Mbps or faster broadband, ranking 6th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 264.31 Mbps 100% 67.36% See all providers for 5G Home
Cable 1131.96 Mbps 68.61% 87.27% See all providers for Cable
DSL 40.22 Mbps 12.08% 83.09% See all providers for DSL
Fiber 4943.43 Mbps 100% 97.27% See all providers for Fiber
Fixed Wireless 35.39 Mbps 27.05% 83.01% See all providers for Fixed Wireless
Satellite 142.19 Mbps 76.99% 97.51% See all providers for Satellite

Best cities for internet in Connecticut

Cities in Connecticut with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Old Saybrook 220.62 Mbps 29.42 Mbps 55% XFINITY
Westport 219.99 Mbps 54.79 Mbps 62% CEN
Waterbury 207.85 Mbps 127.91 Mbps 86% GoNetspeed
Meriden 200.09 Mbps 138.58 Mbps 100% Frontier
East Hampton 196.27 Mbps 154.17 Mbps 75% Frontier
Guilford 193.88 Mbps 56.51 Mbps 57% Breezeline
Stratford 192 Mbps 166.66 Mbps 80% Frontier
East Haven 190.45 Mbps 169.65 Mbps 88% Frontier

Old Saybrook is the best city in Connecticut for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Westport and Waterbury also earn top rankings, according to our data.

The most connected cities in Connecticut

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Hartford 121,057 100% 100% 100%
New Haven 135,736 100% 100% 100%
Waterbury 114,480 100% 100% 100%
Stamford 135,413 100% 100% 100%
Bridgeport 148,470 100% 100% 100%
Norwalk 91,050 100% 100% 100%
West Hartford 63,423 100% 100% 100%
Danbury 86,456 100% 100% 100%

Hartford is the most internet-connected city in Connecticut. Hartford makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Hartford's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. New Haven and Waterbury also make it to the top of our list.

Top cities in Connecticut

Bridgeport

Population: 148,470

Median income: $47,889

147.31 Mbps
avg. download speed

76.04 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

New Haven

Population: 135,736

Median income: $67,446

149.44 Mbps
avg. download speed

81.14 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

Stamford

Population: 135,413

Median income: $99,861

149.04 Mbps
avg. download speed

77.11 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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