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Find internet service and providers in New Jersey

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Overview of internet satisfaction and availability in New Jersey

Verizon and Xfinity are the most available internet providers in New Jersey. For now, Verizon's fastest fiber plan is limited to Glassboro, while the most you'll get from Xfinity's cable internet is 2,000Mbps. Optimum has cable internet where Xfinity doesn't and some fiber internet with speeds up to 5,000Mbps. Spectrum and Brightspeed bleed in from New York and Pennsylvania but claim just a small northern part of the state. Fixed wireless and satellite internet are your only options if you can't get wired internet.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New Jersey.

That ranks New Jersey 44th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in New Jersey

 3.6/5 average customer satisfaction rating
 44th national ranking for customer satisfaction

$82.79 average price per payment for internet, per household

91.6% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
9,288,994 people

2.67 average people per household

$98,297 average income per household

43 average age per household

60% of population employed

92

6% higher than national average

Ranked 4th nationally

93

32% higher than national average

Ranked 8th nationally

100%

14% higher than national average

Ranked 17th nationally

88%

12% higher than national average

Ranked 3rd nationally

Average download speed
234.7 Mbps

12.7% higher than national average
Ranks 3rd nationally

Average upload speed
81.1 Mbps

17.72% higher than national average
Ranks 13th nationally
Compare your speed to the New Jersey average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in New Jersey

Provider Avg download speed Avg upload speed Availability Order online
Brightspeed 445.68 Mbps 369.65 Mbps 77.59% View Plans for Brightspeed
Verizon Home Internet 258.86 Mbps 152.05 Mbps 69.45% View Plans for Verizon Home Internet
Planet Connect 248.4 Mbps 211.71 Mbps 70.34% View Plans for Planet Connect
XFINITY 238.26 Mbps 38.48 Mbps 95.78% View Plans for Xfinity
Spectrum 234.11 Mbps 17.5 Mbps 48.9% View Plans for Spectrum
100% of people in New Jersey have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 248.38 Mbps 97.09% 55.26% See all providers for 5G Home
Cable 1466.47 Mbps 99.64% 74.79% See all providers for Cable
DSL 20.9 Mbps 74.23% 86.24% See all providers for DSL
Fiber 2424.52 Mbps 93.42% 75.68% See all providers for Fiber
Fixed Wireless 187.07 Mbps 10.19% 64.14% See all providers for Fixed Wireless
Satellite 124.59 Mbps 9.28% 98.77% See all providers for Satellite

Best cities for internet in New Jersey

Cities in New Jersey with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Short Hills 307.23 Mbps 146.21 Mbps 78% XFINITY
Kendall Park 304.7 Mbps 131.7 Mbps 70% Verizon Home Internet
Pennsauken 294.11 Mbps 97.29 Mbps 70% Verizon Home Internet
Garfield 293.42 Mbps 186.79 Mbps 81% Optimum
Mantua 290.92 Mbps 37.32 Mbps 67% XFINITY
Union City 287.63 Mbps 132.62 Mbps 59% Verizon Home Internet
Bellmawr 280.8 Mbps 121.46 Mbps 93% Verizon Home Internet
Eatontown 280.45 Mbps 61.15 Mbps 91% XFINITY

Short Hills is the best city in New Jersey for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Kendall Park and Pennsauken also earn top rankings, according to our data.

The most connected cities in New Jersey

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Jersey City 287,899 100% 100% 100%
North Bergen 62,066 100% 100% 100%
Budd Lake 9,983 100% 100% 100%
Flanders 9,164 100% 100% 100%
Hillsborough 43,007 100% 100% 100%
Milmay 1,042 100% 100% 100%
Panther Valley 4,562 100% 100% 100%
Pennsauken 36,984 66% 66% 66%

Jersey City is the most internet-connected city in New Jersey. Jersey City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Jersey City's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. North Bergen and Budd Lake also make it to the top of our list.

Top cities in New Jersey

Newark

Population: 307,355

Median income: $44,179

231.35 Mbps
avg. download speed

112.06 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Optimum

Jersey City

Population: 287,899

Median income: $69,124

233.66 Mbps
avg. download speed

98.86 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

Paterson

Population: 157,864

Median income: $53,254

268.08 Mbps
avg. download speed

151.97 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

New Jersey FAQs

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