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Overview of internet satisfaction and availability in California

California is flush with internet options. AT&T, Spectrum, and Xfinity are the biggest providers, giving much of the Golden State access to high speeds and reliable service through fiber and cable connections. You can tap into the record-setting speeds of Google Fiber in San Francisco and San Diego, while other parts of the state have access to innovative, cost-saving services like T-Mobile 5G Home Internet and Starry Internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in California.

That ranks California 32nd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in California

 3.7/5 average customer satisfaction rating
 32nd national ranking for customer satisfaction

$101.03 average price per payment for internet, per household

89.2% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
39,664,128 people

2.82 average people per household

$80,620 average income per household

41 average age per household

54% of population employed

89

3% higher than national average

Ranked 25th nationally

88

18% higher than national average

Ranked 13th nationally

98%

13% higher than national average

Ranked 30th nationally

83%

6% higher than national average

Ranked 16th nationally

Average download speed
151.8 Mbps

13.09% higher than national average
Ranks 9th nationally

Average upload speed
54.9 Mbps

18.11% lower than national average
Ranks 28th nationally
Compare your speed to the California average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in California

Provider Avg download speed Avg upload speed Availability Order online
Hotwire Communications 367.24 Mbps 327.75 Mbps 50% View Plans for Hotwire Communications
Ting 227.03 Mbps 219.43 Mbps 50.71% View Plans for Ting
Orange County REMC 199.62 Mbps 228.1 Mbps 63.17% View Plans for Orange County REMC
Cox Communications 193.24 Mbps 29.08 Mbps 95.73% View Plans for Cox Communications
XFINITY 188.75 Mbps 21.6 Mbps 95.78% View Plans for Xfinity
98% of people in California have access to 100Mbps or faster broadband, ranking 26th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 136.31 Mbps 74.57% 99.09% See all providers for Satellite
LTE Home 150 Mbps 0.05% 98% See all providers for LTE Home
Fixed Wireless 172.2 Mbps 47.65% 85.41% See all providers for Fixed Wireless
Fiber 3911.77 Mbps 87.98% 72.37% See all providers for Fiber
DSL 649.27 Mbps 25.07% 84.88% See all providers for DSL
Cable 926.28 Mbps 88.89% 79.15% See all providers for Cable
5G Home 242.82 Mbps 92.07% 53.5% See all providers for 5G Home

Best cities for internet in California

Cities in California with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Beaumont 270.08 Mbps 184.79 Mbps 100% Frontier
El Cerrito 268.84 Mbps 75.41 Mbps 82% XFINITY
Rio Linda 261.25 Mbps 247.98 Mbps 78% AT&T
North Hills 248.79 Mbps 225.04 Mbps 95% Frontier
Altadena 240.77 Mbps 176.53 Mbps 77% AT&T
Calexico 240.76 Mbps 18.01 Mbps 95% Spectrum
El Segundo 239.07 Mbps 98.43 Mbps 80% CenturyLink
Victorville 238.71 Mbps 183.47 Mbps 100% Frontier

Beaumont is the best city in California for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. El Cerrito and Rio Linda also earn top rankings, according to our data.

The most connected cities in California

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Los Angeles 3,881,041 100% 100% 100%
Sacramento 523,600 100% 100% 100%
San Diego 1,383,987 100% 100% 100%
San Jose 1,001,176 100% 100% 100%
San Francisco 851,036 100% 98% 100%
Fresno 541,528 100% 100% 100%
Oakland 437,825 100% 100% 100%
Long Beach 462,293 100% 100% 100%

Los Angeles is the most internet-connected city in California. Los Angeles makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Los Angeles's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Sacramento and San Diego also make it to the top of our list.

Top cities in California

Los Angeles

Population: 3,881,041

Median income: $74,053

96.92 Mbps
avg. download speed

39.47 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Hotwire Communications

San Diego

Population: 1,383,987

Median income: $93,741

152.44 Mbps
avg. download speed

55.53 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber

San Jose

Population: 1,001,176

Median income: $132,448

140.42 Mbps
avg. download speed

58.83 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Frontier

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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