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Find internet service and providers in California

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Overview of internet satisfaction and availability in California

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in California.

That ranks California 32nd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in California

 3.7/5 average customer satisfaction rating
 32nd national ranking for customer satisfaction

$101.03 average price per payment for internet, per household

89.2% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

39,664,128 people

2.83 average people per household

$81,629 average income per household

41 average age per household

54% of population employed


3% higher than national average

Ranked 23rd nationally


10% higher than national average

Ranked 11th nationally


15% higher than national average

Ranked 30th nationally


6% higher than national average

Ranked 12th nationally

Average download speed
151.4 Mbps

13.06% higher than national average
Ranks 9th nationally

Average upload speed
54.7 Mbps

18.27% lower than national average
Ranks 28th nationally
Compare your speed to the California average with our Speed Test.
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Fastest internet providers in California

Provider Avg download speed Avg upload speed Availability Order online
Hotwire Communications 362.81 Mbps 325.49 Mbps 50% View Plans for Hotwire Communications
Ting 230.7 Mbps 221.95 Mbps 46.18% View Plans for Ting
Orange County REMC 201.5 Mbps 231.15 Mbps 63.17% View Plans for Orange County REMC
Cox Communications 192.15 Mbps 28.72 Mbps 95.98% View Plans for Cox Communications
XFINITY 188.34 Mbps 21.62 Mbps 95.8% View Plans for Xfinity
93% of people in California have access to 100Mbps or faster broadband, ranking 29th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 229.36 Mbps 93.37% 95.16% See all providers
Cable 920.45 Mbps 85.87% 92.32% See all providers
DSL 333.53 Mbps 62.12% 83.22% See all providers
Fiber 3963.57 Mbps 81.74% 84.65% See all providers
Fixed Wireless 163.73 Mbps 48.58% 84.03% See all providers
LTE Home 99 Mbps 44.53% 99% See all providers
Satellite 63.86 Mbps 93.38% 100% See all providers

Best cities for internet in California

Cities in California with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Beaumont 270.45 Mbps 183.79 Mbps 100% Frontier
El Cerrito 268.83 Mbps 73.85 Mbps 82% XFINITY
Rio Linda 267.29 Mbps 247.19 Mbps 76% AT&T
Paradise 258.15 Mbps 92.96 Mbps 68% AT&T
Winchester 249.05 Mbps 234.26 Mbps 100% Frontier
El Segundo 239.58 Mbps 98.86 Mbps 87% CenturyLink
Calexico 237.21 Mbps 17.96 Mbps 95% Spectrum
Magalia 234.91 Mbps 13.5 Mbps 86% XFINITY

Beaumont is the best city in California for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. El Cerrito and Rio Linda also earn top rankings, according to our data.

The most connected cities in California

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Los Angeles 3,792,484 100% 100% 100%
Sacramento 810,887 100% 100% 100%
San Diego 1,357,915 100% 100% 100%
San Jose 1,050,464 100% 100% 100%
San Francisco 875,107 100% 95% 100%
Fresno 605,402 100% 100% 100%
Oakland 415,181 100% 100% 100%
Long Beach 476,605 100% 100% 100%

Los Angeles is the most internet-connected city in California. Los Angeles makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Los Angeles's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Sacramento and San Diego also make it to the top of our list.

Top cities in California

Los Angeles

Population: 3,792,484

Median income: $74,053

96.8 Mbps
avg. download speed

39.5 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Hotwire Communications

San Diego

Population: 1,357,915

Median income: $93,741

150.67 Mbps
avg. download speed

55.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber Webpass

San Jose

Population: 1,050,464

Median income: $132,448

139.58 Mbps
avg. download speed

58.17 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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