Find internet service and providers in Kentucky
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Overview of internet satisfaction and availability in Kentucky
Spectrum has the most coverage in Kentucky, providing cable and fiber internet in areas like Blowing Green, Lexington, Louisville, Madisonville, Owensboro, and Radcliff. AT&T has DSL internet not offered to new customers, and its fiber internet is far less accessible than Spectum's cable internet in the same areas. Windstream has a smaller footprint than AT&T, providing fast fiber internet where AT&T doesn't in many central Kentucky locations. Verizon's DSL internet leaks in from Virginia, but you can't get it.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Kentucky.
That ranks Kentucky 22nd nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Kentucky
3.7/5 average customer satisfaction rating
22nd
national ranking for customer satisfaction
$79.56 average price per payment for internet, per household
81.6% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.8/5 average reliability rating of services state-wide
Population:
4,505,836 people
2.47 average people per household
$47,014 average income per household
42 average age per household
48% of population employed
4% lower than national average
Ranked 45th nationally
10% higher than national average
Ranked 44th nationally
14% higher than national average
Ranked 20th nationally
3% lower than national average
Ranked 41st nationally
Fastest internet providers in Kentucky
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Shentel | 225.6 Mbps | 23.98 Mbps | 83.39% | View Plans for Shentel |
| altafiber | 222.2 Mbps | 183.31 Mbps | 85.26% | View Plans for altafiber |
| XFINITY | 216.6 Mbps | 17.37 Mbps | 88.79% | View Plans for Xfinity |
| Spectrum | 211.18 Mbps | 56.64 Mbps | 47.92% | View Plans for Spectrum |
| Xtream Powered by Mediacom | 210.83 Mbps | 34.5 Mbps | 91.72% | View Plans for Mediacom |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| Satellite | 196.9 Mbps | 99.44% | 99.32% | See all providers for Satellite |
| LTE Home | 150 Mbps | 0.41% | 98% | See all providers for LTE Home |
| Fixed Wireless | 47.07 Mbps | 25.36% | 70.21% | See all providers for Fixed Wireless |
| Fiber | 2733.31 Mbps | 71.92% | 67.46% | See all providers for Fiber |
| DSL | 66.24 Mbps | 58.13% | 53.59% | See all providers for DSL |
| Cable | 962.7 Mbps | 93.65% | 63.53% | See all providers for Cable |
| 5G Home | 235.74 Mbps | 95.67% | 49.85% | See all providers for 5G Home |
Best cities for internet in Kentucky
Cities in Kentucky with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Fort Campbell North | 315.63 Mbps | 30.24 Mbps | 60% | AT&T |
| Burlington | 254.87 Mbps | 220.41 Mbps | 24% | altafiber |
| Richmond | 238.24 Mbps | 149.63 Mbps | 59% | AT&T |
| Newport | 233.07 Mbps | 39.21 Mbps | 33% | altafiber |
| Winchester | 231.8 Mbps | 161.56 Mbps | 65% | AT&T |
| Covington | 230.95 Mbps | 81.05 Mbps | 13% | altafiber |
| Lawrenceburg | 221.21 Mbps | 120.33 Mbps | 50% | AT&T |
Fort Campbell North is the best city in Kentucky for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Burlington and Richmond also earn top rankings, according to our data.
The most connected cities in Kentucky
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Millwood | 354,412 | 100% | 100% | 100% |
| Bowling Green | 72,385 | 100% | 100% | 100% |
| Boaz | 1,516 | 100% | 100% | 100% |
| Fairview | 117 | 100% | 100% | 100% |
| Farmington | 167 | 100% | 100% | 100% |
| Fort Campbell North | 12,014 | 100% | 100% | 100% |
| Lexington-Fayette urban | 295,937 | 100% | 82% | 100% |
Millwood is the most internet-connected city in Kentucky. Millwood makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Millwood's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Bowling Green and Boaz also make it to the top of our list.
Top cities in Kentucky
Louisville
Population: 629,176
Median income: $60,256
211.59 Mbps
avg. download speed
100.79 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Lexington
Population: 321,276
Median income: $67,778
180.26 Mbps
avg. download speed
85.01 Mbps
avg. upload speed
100% have access to high speed internet
70.05% have access to fiber internet
100% have access to 3 or more providers
Bowling Green
Population: 72,385
Median income: $69,251
213.71 Mbps
avg. download speed
69.23 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
