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Find internet service and providers in New York

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Overview of internet satisfaction and availability in New York

You can find fast speeds and solid deals on internet in New York. Spectrum has a large footprint across the state, giving millions access to sturdy cable service. You can also find Verizon’s über-fast fiber and budget-friendly 5G Home Internet in several major metro areas. If you’re in New York City, you can get excellent fiber or cable service from Optimum or Astound Broadband powered by RCN. But consider T-Mobile 5G Home Internet or Starry Internet if you’re looking for low-cost service.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New York.

That ranks New York 35th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in New York

 3.6/5 average customer satisfaction rating
 35th national ranking for customer satisfaction

$96.08 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
19,223,191 people

2.55 average people per household

$78,505 average income per household

43 average age per household

56% of population employed

87

1% higher than national average

Ranked 31st nationally

92

24% higher than national average

Ranked 5th nationally

100%

15% higher than national average

Ranked 2nd nationally

82%

4% higher than national average

Ranked 23rd nationally

Average download speed
157.6 Mbps

15.28% higher than national average
Ranks 8th nationally

Average upload speed
61.1 Mbps

4.5% higher than national average
Ranks 19th nationally
Compare your speed to the New York average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in New York

Provider Avg download speed Avg upload speed Availability Order online
Astound Broadband 274.49 Mbps 29.65 Mbps 55.16%
Empire Access 244.87 Mbps 58.47 Mbps 69.25% View Plans for Empire Access
Verizon Home Internet 239.48 Mbps 152.52 Mbps 98.67% View Plans for Verizon Home Internet
Greenlight Networks 203.27 Mbps 149.52 Mbps 49.88% View Plans for Greenlight Networks
XFINITY 199.27 Mbps 26.1 Mbps 95.78% View Plans for Xfinity
100% of people in New York have access to 100Mbps or faster broadband, ranking 2nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 256.38 Mbps 100% 72.65% See all providers for 5G Home
Cable 953.27 Mbps 100% 52.72% See all providers for Cable
DSL 32.67 Mbps 89.04% 83.1% See all providers for DSL
Fiber 2121.75 Mbps 91.68% 90.24% See all providers for Fiber
Fixed Wireless 335.05 Mbps 43.04% 73.98% See all providers for Fixed Wireless
Satellite 194.54 Mbps 100% 96.71% See all providers for Satellite

Best cities for internet in New York

Cities in New York with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Haverstraw 455.92 Mbps 19.03 Mbps 69% Optimum
Middle Island 324.19 Mbps 117.85 Mbps 66% Optimum
Oceanside 298.28 Mbps 86.97 Mbps 81% Verizon Home Internet
Massapequa 289.41 Mbps 170.34 Mbps 80% Verizon Home Internet
Pearl River 285.91 Mbps 89.13 Mbps 64% Optimum
Ronkonkoma 256.38 Mbps 112.94 Mbps 71% Verizon Home Internet
Sayville 256.22 Mbps 186.89 Mbps 79% Optimum
Scarsdale 256.06 Mbps 100.57 Mbps 75% Optimum

Haverstraw is the best city in New York for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Middle Island and Oceanside also earn top rankings, according to our data.

The most connected cities in New York

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
New York 8,622,467 100% 100% 100%
Brooklyn 2,736,074 100% 100% 100%
Cayuta 545 100% 100% 100%
Ithaca 31,359 100% 100% 100%
Buffalo 276,688 100% 100% 100%
Chenango Forks 1,954 100% 73% 100%
Lansing 11,702 100% 100% 100%

New York is the most internet-connected city in New York. New York makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New York's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Brooklyn and Cayuta also make it to the top of our list.

Top cities in New York

New York

Population: 8,622,467

Median income: $77,630

87.67 Mbps
avg. download speed

40.01 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Armstrong

Brooklyn

Population: 2,736,074

Median income: $67,733

166.09 Mbps
avg. download speed

78.84 Mbps
avg. upload speed

99.98% have access to high speed internet

99.98% have access to fiber internet

99.98% have access to 3 or more providers

Fastest ISP

Queens

Population: 2,405,464

Median income: $81,142

219.52 Mbps
avg. download speed

64.45 Mbps
avg. upload speed

99.71% have access to high speed internet

99.68% have access to fiber internet

99.71% have access to 3 or more providers

Fastest ISP
Windstream

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

New York FAQs

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