Find internet service and providers in Hawaii
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Overview of internet satisfaction and availability in Hawaii
Internet providers received an average satisfaction rating of 3.5 out of 5 stars from customers in Hawaii.
That ranks Hawaii 50th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Hawaii
3.5/5 average customer satisfaction rating
50th
national ranking for customer satisfaction
$63.18 average price per payment for internet, per household
87% of the time, advertised speeds meet household needs
3.5/5 average customer service rating of internet services
3.5/5 average reliability rating of services state-wide
Population:
1,401,709 people
3.05 average people per household
$75,401 average income per household
41 average age per household
54% of population employed
6% lower than national average
Ranked 46th nationally
2% higher than national average
Ranked 17th nationally
19% higher than national average
Ranked 13th nationally
3% lower than national average
Ranked 41st nationally
Fastest internet providers in Hawaii
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Spectrum | 121.77 Mbps | 12.52 Mbps | 93.9% | View Plans for Spectrum |
| Hawaiian Telcom | 81.97 Mbps | 90.7 Mbps | 48.32% | View Plans for Hawaiian Telcom |
| CenturyLink | 15.62 Mbps | 12.89 Mbps | 83.16% |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245 Mbps | 96.28% | 77.82% | See all providers for 5G Home |
| Cable | 1000 Mbps | 92.92% | 100% | See all providers for Cable |
| DSL | 72.93 Mbps | 39.35% | 77.53% | See all providers for DSL |
| Fiber | 802.73 Mbps | 77.61% | 40.41% | See all providers for Fiber |
| LTE Home | 100 Mbps | 4.09% | 80% | See all providers for LTE Home |
Best cities for internet in Hawaii
Cities in Hawaii with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Lahaina | 125.27 Mbps | 17.1 Mbps | 11% | Spectrum |
| Waianae | 121.9 Mbps | 48.33 Mbps | 24% | Spectrum |
| Kailua | 121.58 Mbps | 36.46 Mbps | 22% | Spectrum |
| Kahului | 119.59 Mbps | 24 Mbps | 15% | Spectrum |
| Pearl City | 117.68 Mbps | 18.12 Mbps | 56% | Spectrum |
| Waipahu | 115.71 Mbps | 35.87 Mbps | 65% | Spectrum |
| Kihei | 106.47 Mbps | 18.02 Mbps | 15% | Spectrum |
| Mililani Town | 105.35 Mbps | 30.18 Mbps | 54% | Spectrum |
Lahaina is the best city in Hawaii for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Waianae and Kailua also earn top rankings, according to our data.
The most connected cities in Hawaii
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Honolulu | 415,180 | 97% | 72% | 97% |
| Kailua | 51,511 | 100% | 84% | 100% |
| Kaneohe Station | 9,694 | 100% | 100% | 100% |
| Kahului | 29,075 | 100% | 100% | 100% |
| Kailua Kona | 42,069 | 79% | 79% | 79% |
Honolulu is the most internet-connected city in Hawaii. Honolulu makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Honolulu's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Kailua and Kaneohe Station also make it to the top of our list.
Top cities in Hawaii
Honolulu
Population: 415,180
Median income: $83,946
83.61 Mbps
avg. download speed
26.61 Mbps
avg. upload speed
97.09% have access to high speed internet
72.05% have access to fiber internet
97.09% have access to 3 or more providers
Waipahu
Population: 73,579
Median income: $104,036
115.71 Mbps
avg. download speed
35.87 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Kaneohe
Population: 51,601
Median income: $121,756
94.33 Mbps
avg. download speed
29.15 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.