skip to main content

Find internet service and providers in Hawaii

Enter your zip code below to find providers in the area.

Overview of internet satisfaction and availability in Hawaii

Spectrum and Hawaiian Telecom are the primary internet service providers (ISPs) in Hawaii. Of the two, Spectrum’s cable internet service has the widest availability, but both services can be found throughout the Islands.

Hawaiians also have wireless internet options from Starlink’s low earth orbit satellite internet service and T-Mobile’s 5G fixed-wireless, both of which have excellent availability throughout Hawaii. While satellite and fixed-wireless internet provide service quality comparable to their fiber and cable competitors, specific customers, like gamers, may notice increased latency. That being said, most customers won’t even notice the difference in latency, but they certainly will notice the great rates and easy setup. In fact, T-Mobile received higher ratings than any other ISP in our annual customer satisfaction survey.

Internet providers received an average satisfaction rating of 3.5 out of 5 stars from customers in Hawaii.

That ranks Hawaii 50th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Hawaii

 3.5/5 average customer satisfaction rating
 50th national ranking for customer satisfaction

$63.18 average price per payment for internet, per household

87% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.5/5 average reliability rating of services state-wide

Population:
1,401,709 people

3.05 average people per household

$75,401 average income per household

41 average age per household

54% of population employed

81

6% lower than national average

Ranked 46th nationally

83

12% higher than national average

Ranked 23rd nationally

100%

15% higher than national average

Ranked 3rd nationally

76%

3% lower than national average

Ranked 39th nationally

Average download speed
108.9 Mbps

18.84% lower than national average
Ranks 38th nationally

Average upload speed
29.2 Mbps

56.38% lower than national average
Ranks 47th nationally
Compare your speed to the Hawaii average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Hawaii

Provider Avg download speed Avg upload speed Availability Order online
Spectrum 122.14 Mbps 12.72 Mbps 48.9% View Plans for Spectrum
Hawaiian Telcom 77.21 Mbps 87.55 Mbps 48.32% View Plans for Hawaiian Telcom
CenturyLink 26.69 Mbps 31.92 Mbps 46.28%
100% of people in Hawaii have access to 100Mbps or faster broadband, ranking 3rd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 150 Mbps 100% 100% See all providers for Satellite
Fiber 802.73 Mbps 83.45% 40.41% See all providers for Fiber
DSL 3 Mbps 7.68% 22.08% See all providers for DSL
Cable 1000 Mbps 100% 47.34% See all providers for Cable
5G Home 239.03 Mbps 96.64% 52.55% See all providers for 5G Home

Best cities for internet in Hawaii

Cities in Hawaii with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Waianae 124.02 Mbps 45.64 Mbps 24% Spectrum
Kailua 123.91 Mbps 32.24 Mbps 22% Spectrum
Pearl City 117.36 Mbps 21.31 Mbps 56% Spectrum
Kahului 117.04 Mbps 22.85 Mbps 15% Spectrum
Lahaina 116.33 Mbps 15.97 Mbps 11% Spectrum
Waipahu 116.22 Mbps 34.19 Mbps 65% Spectrum
Kihei 106.8 Mbps 16.81 Mbps 15% Spectrum
Kapolei 106.55 Mbps 27.49 Mbps 40% Spectrum

Waianae is the best city in Hawaii for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Kailua and Pearl City also earn top rankings, according to our data.

The most connected cities in Hawaii

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Honolulu 348,547 100% 89% 100%
Kailua 40,323 100% 100% 100%
Kaneohe Station 9,694 100% 100% 100%
Kaneohe Station 9,694 100% 100% 100%
Kahului 27,233 100% 100% 100%

Honolulu is the most internet-connected city in Hawaii. Honolulu makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Honolulu's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Kailua and Kaneohe Station also make it to the top of our list.

Top cities in Hawaii

Honolulu

Population: 348,547

Median income: $83,946

86.65 Mbps
avg. download speed

26.55 Mbps
avg. upload speed

100% have access to high speed internet

88.91% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Hilo

Population: 47,627

Median income: $69,984

98.74 Mbps
avg. download speed

22.89 Mbps
avg. upload speed

97.88% have access to high speed internet

97.88% have access to fiber internet

97.88% have access to 3 or more providers

Fastest ISP
Spectrum

Pearl City

Population: 46,812

Median income: $99,827

117.36 Mbps
avg. download speed

21.31 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Expand for more citiesView fewer cities

Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Hawaii FAQs

Which is the best internet provider in Hawaii?

Which is the fastest internet provider in Hawaii?

What is the cheapest Wi-Fi in Hawaii?

Find Providers in Your Area