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Find internet service and providers in Hawaii

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Overview of internet satisfaction and availability in Hawaii

Internet providers received an average satisfaction rating of 3.5 out of 5 stars from customers in Hawaii.

That ranks Hawaii 50th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Hawaii

 3.5/5 average customer satisfaction rating
 50th national ranking for customer satisfaction

$63.18 average price per payment for internet, per household

87% of the time, advertised speeds meet household needs

3.5/5 average customer service rating of internet services

3.5/5 average reliability rating of services state-wide

Population:
1,401,709 people

3.05 average people per household

$75,401 average income per household

41 average age per household

54% of population employed

81

6% lower than national average

Ranked 46th nationally

78

2% higher than national average

Ranked 17th nationally

97%

19% higher than national average

Ranked 13th nationally

76%

3% lower than national average

Ranked 41st nationally

Average download speed
109.8 Mbps

19.22% lower than national average
Ranks 38th nationally

Average upload speed
30.1 Mbps

48% lower than national average
Ranks 48th nationally
Compare your speed to the Hawaii average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Hawaii

Provider Avg download speed Avg upload speed Availability Order online
Spectrum 121.77 Mbps 12.52 Mbps 93.9% View Plans for Spectrum
Hawaiian Telcom 81.97 Mbps 90.7 Mbps 48.32% View Plans for Hawaiian Telcom
CenturyLink 15.62 Mbps 12.89 Mbps 83.16%
97% of people in Hawaii have access to 100Mbps or faster broadband, ranking 15th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 96.28% 77.82% See all providers for 5G Home
Cable 1000 Mbps 92.92% 100% See all providers for Cable
DSL 72.93 Mbps 39.35% 77.53% See all providers for DSL
Fiber 802.73 Mbps 77.61% 40.41% See all providers for Fiber
LTE Home 100 Mbps 4.09% 80% See all providers for LTE Home

Best cities for internet in Hawaii

Cities in Hawaii with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Lahaina 125.27 Mbps 17.1 Mbps 11% Spectrum
Waianae 121.9 Mbps 48.33 Mbps 24% Spectrum
Kailua 121.58 Mbps 36.46 Mbps 22% Spectrum
Kahului 119.59 Mbps 24 Mbps 15% Spectrum
Pearl City 117.68 Mbps 18.12 Mbps 56% Spectrum
Waipahu 115.71 Mbps 35.87 Mbps 65% Spectrum
Kihei 106.47 Mbps 18.02 Mbps 15% Spectrum
Mililani Town 105.35 Mbps 30.18 Mbps 54% Spectrum

Lahaina is the best city in Hawaii for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Waianae and Kailua also earn top rankings, according to our data.

The most connected cities in Hawaii

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Honolulu 415,180 97% 72% 97%
Kailua 51,511 100% 84% 100%
Kaneohe Station 9,694 100% 100% 100%
Kahului 29,075 100% 100% 100%
Kailua Kona 42,069 79% 79% 79%

Honolulu is the most internet-connected city in Hawaii. Honolulu makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Honolulu's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Kailua and Kaneohe Station also make it to the top of our list.

Top cities in Hawaii

Honolulu

Population: 415,180

Median income: $83,946

83.61 Mbps
avg. download speed

26.61 Mbps
avg. upload speed

97.09% have access to high speed internet

72.05% have access to fiber internet

97.09% have access to 3 or more providers

Fastest ISP
Spectrum

Waipahu

Population: 73,579

Median income: $104,036

115.71 Mbps
avg. download speed

35.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Kaneohe

Population: 51,601

Median income: $121,756

94.33 Mbps
avg. download speed

29.15 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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