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Find internet service and providers in North Carolina

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Overview of internet satisfaction and availability in North Carolina

North Carolina has more internet providers spread out from the frigid mountains to the feet-burning shores than you can shake a stick at. AT&T and Spectrum are your top providers, offering fast fiber internet complemented by DSL (AT&T) or cable (Spectrum) internet. If you want superfast speeds, Google Fiber reaches up to 5Gbps in The Triangle and Charlotte. Other options include Verizon and T-Mobile 5G Home internet, Hughesnet and Viasat satellite internet, and DSL internet from Kinetic, Brightspeed, and Frontier.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in North Carolina.

That ranks North Carolina 29th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in North Carolina

 3.7/5 average customer satisfaction rating
 29th national ranking for customer satisfaction

$69.73 average price per payment for internet, per household

84.7% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
10,807,491 people

2.66 average people per household

$55,903 average income per household

43 average age per household

53% of population employed

92

7% higher than national average

Ranked 3rd nationally

70

4% lower than national average

Ranked 45th nationally

96%

11% higher than national average

Ranked 45th nationally

84%

6% higher than national average

Ranked 11th nationally

Average download speed
187.9 Mbps

3.2% lower than national average
Ranks 25th nationally

Average upload speed
51.9 Mbps

9.18% lower than national average
Ranks 29th nationally
Compare your speed to the North Carolina average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in North Carolina

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 283.5 Mbps 204.26 Mbps 65.79% View Plans for Google Fiber
Ting 252.7 Mbps 197.13 Mbps 50.71% View Plans for Ting
Lumos 228.8 Mbps 160.59 Mbps 32.92% View Plans for Lumos
AT&T 225 Mbps 181.76 Mbps 62.33%
96% of people in North Carolina have access to 100Mbps or faster broadband, ranking 46th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 242.54 Mbps 90.79% 53.5% See all providers for 5G Home
Cable 976.68 Mbps 93.02% 51.87% See all providers for Cable
DSL 65.87 Mbps 40.59% 79.53% See all providers for DSL
Fiber 3783.11 Mbps 69.86% 62.97% See all providers for Fiber
Fixed Wireless 92.84 Mbps 22.83% 65.61% See all providers for Fixed Wireless
LTE Home 99.28 Mbps 28.8% 98.99% See all providers for LTE Home
Satellite 118.2 Mbps 41.29% 96.45% See all providers for Satellite

Best cities for internet in North Carolina

Cities in North Carolina with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Morrisville 384.38 Mbps 234.12 Mbps 71% AT&T
Holly Springs 260.76 Mbps 168.03 Mbps 67% Spectrum
Thomasville 249.32 Mbps 60.8 Mbps 74% Spectrum
Huntersville 247.7 Mbps 112.92 Mbps 67% Windstream
Newton 232.65 Mbps 17.94 Mbps 50% AT&T
Jacksonville 230.38 Mbps 22.88 Mbps 19% Spectrum
Smithfield 227.58 Mbps 22.1 Mbps 57% AT&T
Wendell 222.75 Mbps 120.71 Mbps 69% AT&T

Morrisville is the best city in North Carolina for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Holly Springs and Thomasville also earn top rankings, according to our data.

The most connected cities in North Carolina

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Raleigh 465,517 100% 100% 100%
Asheville 93,695 100% 100% 100%
Clayton 26,837 100% 100% 100%
Cary 174,880 100% 100% 100%
Charlotte 875,045 100% 100% 100%
Garner 31,684 100% 100% 100%
Apex 65,541 100% 100% 100%
Flat Rock 3,483 100% 100% 100%

Raleigh is the most internet-connected city in North Carolina. Raleigh makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Raleigh's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Asheville and Clayton also make it to the top of our list.

Top cities in North Carolina

Charlotte

Population: 875,045

Median income: $72,619

203.55 Mbps
avg. download speed

75.31 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Raleigh

Population: 465,517

Median income: $74,737

218.11 Mbps
avg. download speed

107.65 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Greensboro

Population: 297,202

Median income: $68,792

202.74 Mbps
avg. download speed

57.7 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cogent Communication

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

North Carolina FAQs

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