Find internet service and providers in North Carolina
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Overview of internet satisfaction and availability in North Carolina
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in North Carolina.
That ranks North Carolina 29th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in North Carolina
3.7/5 average customer satisfaction rating
29th
national ranking for customer satisfaction
$69.73 average price per payment for internet, per household
84.7% of the time, advertised speeds meet household needs
3.7/5 average customer service rating of internet services
3.6/5 average reliability rating of services state-wide
Population:
10,807,491 people
2.62 average people per household
$56,341 average income per household
43 average age per household
54% of population employed
7% higher than national average
Ranked 3rd nationally
4% lower than national average
Ranked 35th nationally
9% higher than national average
Ranked 42nd nationally
7% higher than national average
Ranked 9th nationally
Fastest internet providers in North Carolina
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Google Fiber | 217.42 Mbps | 177.82 Mbps | 58.92% | |
| Ting | 211.3 Mbps | 182.36 Mbps | 46.18% | View Plans for Ting |
| Hotwire Communications | 205.72 Mbps | 92.25 Mbps | 50% | View Plans for Hotwire Communications |
| MetroNet | 195.68 Mbps | 186.2 Mbps | 52.22% | View Plans for MetroNet |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 267.33 Mbps | 86.25% | 99.41% | See all providers |
| Cable | 934.34 Mbps | 86.45% | 91.29% | See all providers |
| DSL | 371.52 Mbps | 67.85% | 83.45% | See all providers |
| Fiber | 2971.71 Mbps | 71.56% | 73.74% | See all providers |
| Fixed Wireless | 87.86 Mbps | 21.19% | 65.87% | See all providers |
| LTE Home | 99 Mbps | 46.28% | 99% | See all providers |
| Satellite | 98.96 Mbps | 87.81% | 100% | See all providers |
Best cities for internet in North Carolina
Cities in North Carolina with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Kannapolis | 254.3 Mbps | 32.15 Mbps | 55% | Hotwire Communications |
| Burlington | 234.29 Mbps | 51.73 Mbps | 48% | North State Communications |
| Morrisville | 224.46 Mbps | 140.74 Mbps | 70% | Google Fiber |
| Huntersville | 190.85 Mbps | 101.12 Mbps | 78% | AT&T |
| Havelock | 188.68 Mbps | 15.54 Mbps | 63% | Spectrum |
| Smithfield | 187.74 Mbps | 20.05 Mbps | 79% | Spectrum |
| Harrisburg | 187.22 Mbps | 27.74 Mbps | 57% | Spectrum |
Kannapolis is the best city in North Carolina for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Burlington and Morrisville also earn top rankings, according to our data.
The most connected cities in North Carolina
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Charlotte | 923,655 | 100% | 100% | 100% |
| Raleigh | 555,041 | 100% | 100% | 100% |
| Greensboro | 330,277 | 100% | 100% | 100% |
| Winston-Salem | 229,338 | 100% | 100% | 100% |
| Durham | 294,960 | 100% | 100% | 100% |
| Asheville | 134,341 | 100% | 100% | 100% |
| Fayetteville | 246,145 | 100% | 100% | 100% |
| Cary | 156,204 | 100% | 100% | 100% |
Charlotte is the most internet-connected city in North Carolina. Charlotte makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charlotte's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Raleigh and Greensboro also make it to the top of our list.
Top cities in North Carolina
Charlotte
Population: 923,655
Median income: $72,619
137.27 Mbps
avg. download speed
57.83 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Raleigh
Population: 555,041
Median income: $74,737
166.32 Mbps
avg. download speed
90.73 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Greensboro
Population: 330,277
Median income: $68,792
167.25 Mbps
avg. download speed
56.07 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.