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Find internet service and providers in North Carolina

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Overview of internet satisfaction and availability in North Carolina

North Carolina has more internet providers spread out from the frigid mountains to the feet-burning shores than you can shake a stick at. AT&T and Spectrum are your top providers, offering fast fiber internet complemented by DSL (AT&T) or cable (Spectrum) internet. If you want superfast speeds, Google Fiber reaches up to 5Gbps in The Triangle and Charlotte. Other options include Verizon and T-Mobile 5G Home internet, Hughesnet and Viasat satellite internet, and DSL internet from Kinetic, Brightspeed, and Frontier.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in North Carolina.

That ranks North Carolina 29th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in North Carolina

 3.7/5 average customer satisfaction rating
 29th national ranking for customer satisfaction

$69.73 average price per payment for internet, per household

84.7% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
10,807,491 people

2.66 average people per household

$55,855 average income per household

43 average age per household

53% of population employed

92

7% higher than national average

Ranked 2nd nationally

80

7% higher than national average

Ranked 30th nationally

96%

11% higher than national average

Ranked 46th nationally

84%

6% higher than national average

Ranked 11th nationally

Average download speed
123.3 Mbps

8.11% lower than national average
Ranks 29th nationally

Average upload speed
47.3 Mbps

29.37% lower than national average
Ranks 33rd nationally
Compare your speed to the North Carolina average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in North Carolina

Provider Avg download speed Avg upload speed Availability Order online
Brightspeed 230.94 Mbps 192.24 Mbps 89.56% View Plans for Brightspeed
Google Fiber 219.22 Mbps 178.27 Mbps 65.79% View Plans for Google Fiber
Ting 211.43 Mbps 182.53 Mbps 50.71% View Plans for Ting
Hotwire Communications 204.02 Mbps 95.28 Mbps 50% View Plans for Hotwire Communications
MetroNet 194.29 Mbps 186.29 Mbps 52.22% View Plans for Metronet
96% of people in North Carolina have access to 100Mbps or faster broadband, ranking 44th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 109.82 Mbps 34.74% 98.94% See all providers for Satellite
LTE Home 99.28 Mbps 28.8% 98.99% See all providers for LTE Home
Fixed Wireless 92.44 Mbps 22.83% 65.77% See all providers for Fixed Wireless
Fiber 3352.93 Mbps 79.79% 69.12% See all providers for Fiber
DSL 602.89 Mbps 34% 80.61% See all providers for DSL
Cable 961.84 Mbps 93.91% 58.53% See all providers for Cable
5G Home 262.79 Mbps 93.19% 68.63% See all providers for 5G Home

Best cities for internet in North Carolina

Cities in North Carolina with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Kannapolis 257.22 Mbps 31.86 Mbps 55% Hotwire Communications
Burlington 238.08 Mbps 51.96 Mbps 41% AT&T
Morrisville 219.92 Mbps 146.97 Mbps 70% AT&T
Huntersville 190.25 Mbps 98.18 Mbps 75% AT&T
Huntersville 190.25 Mbps 98.18 Mbps 75% AT&T
Havelock 189.04 Mbps 15.45 Mbps 51% Spectrum
Smithfield 187.75 Mbps 20.25 Mbps 57% AT&T
Hubert 179.16 Mbps 15.08 Mbps 100% Spectrum

Kannapolis is the best city in North Carolina for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Burlington and Morrisville also earn top rankings, according to our data.

The most connected cities in North Carolina

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Charlotte 875,045 100% 100% 100%
Raleigh 465,517 100% 100% 100%
Greensboro 297,202 100% 100% 100%
Winston-Salem 249,571 100% 100% 100%
Asheville 93,695 100% 100% 100%
Durham 284,094 100% 100% 100%
Cary 174,880 100% 100% 100%
Fayetteville 208,697 100% 100% 100%

Charlotte is the most internet-connected city in North Carolina. Charlotte makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charlotte's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Raleigh and Greensboro also make it to the top of our list.

Top cities in North Carolina

Charlotte

Population: 875,045

Median income: $72,619

138.64 Mbps
avg. download speed

57.84 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Google Fiber

Raleigh

Population: 465,517

Median income: $74,737

165.71 Mbps
avg. download speed

89.17 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Optimum

Greensboro

Population: 297,202

Median income: $68,792

167.45 Mbps
avg. download speed

56.36 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cogent Communication

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

North Carolina FAQs

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