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Overview of internet satisfaction and availability in Alabama

AT&T and Spectrum are Alabama's most common internet providers, although they're mainly around the major cities. AT&T's peak fiber speeds reach 5,000Mbps, and Spectrum's highest speeds top out at 1,000Mbps. Xfinity's cable internet coverage isn't quite as extensive, bleeding in from Atlanta and extending to Huntsville, Florence, and Tuscaloosa. Verizon, Brightspeed, and WOW! Internet are also available, but if you can't get wired internet, T-Mobile's fixed wireless internet is your best bet over satellite.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Alabama.

That ranks Alabama 25th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Alabama

 3.7/5 average customer satisfaction rating
 25th national ranking for customer satisfaction

$74.10 average price per payment for internet, per household

87.6% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

4,949,697 people

2.46 average people per household

$51,034 average income per household

42 average age per household

50% of population employed


6% lower than national average

Ranked 47th nationally


7% higher than national average

Ranked 31st nationally


15% higher than national average

Ranked 11th nationally


8% lower than national average

Ranked 44th nationally

Average download speed
125.2 Mbps

6.67% lower than national average
Ranks 27th nationally

Average upload speed
71.3 Mbps

6.42% higher than national average
Ranks 8th nationally
Compare your speed to the Alabama average with our Speed Test.
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Fastest internet providers in Alabama

Provider Avg download speed Avg upload speed Availability Order online
Copper Valley Telecom 204.91 Mbps 196.96 Mbps 95.83% View Plans for Copper Valley Telecom
Cooperative Telephone Exchange 203.3 Mbps 169.66 Mbps 41.2% View Plans for Cooperative Telephone Exchange
Google Fiber 200.94 Mbps 174.48 Mbps 65.79% View Plans for Google Fiber
NEW HOPE TELEPHONE COOPERATIVE 200.5 Mbps 209 Mbps 45.11% View Plans for New Hope Telephone Cooperative
Troy Cablevision, Inc. 183.01 Mbps 129.97 Mbps 55.89% View Plans for Troy Cablevision, Inc.
100% of people in Alabama have access to 100Mbps or faster broadband, ranking 10th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 110.37 Mbps 67.44% 98.3% See all providers for Satellite
LTE Home 150 Mbps 0.37% 98% See all providers for LTE Home
Fixed Wireless 17.27 Mbps 24.95% 54.57% See all providers for Fixed Wireless
Fiber 3964.35 Mbps 79.97% 70.12% See all providers for Fiber
DSL 352.61 Mbps 18.88% 76.27% See all providers for DSL
Cable 982.26 Mbps 86.65% 58.69% See all providers for Cable
5G Home 198.15 Mbps 94.73% 60.1% See all providers for 5G Home

Best cities for internet in Alabama

Cities in Alabama with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Alabaster 195.71 Mbps 77.91 Mbps 82% Verizon Wireless
Huntsville 193.21 Mbps 116.67 Mbps 75% AT&T
Prattville 186.91 Mbps 71.31 Mbps 58% WOW!
Helena 183.65 Mbps 103.19 Mbps 83% AT&T
Daphne 180.17 Mbps 159.07 Mbps 71% AT&T
Jacksonville 180.07 Mbps 80.74 Mbps 62% XFINITY
Hoover 174.37 Mbps 92.77 Mbps 79% C Spire
Pelham 173.42 Mbps 32.78 Mbps 79% Windstream

Alabaster is the best city in Alabama for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Huntsville and Prattville also earn top rankings, according to our data.

The most connected cities in Alabama

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Birmingham 200,431 100% 100% 100%
Huntsville 215,025 100% 100% 100%
Mobile 186,316 100% 100% 100%
Montgomery 199,819 100% 100% 100%
Tuscaloosa 105,797 100% 100% 100%
Dothan 70,699 100% 100% 100%
Prichard 19,353 100% 100% 100%
Bessemer 25,890 100% 100% 100%

Birmingham is the most internet-connected city in Alabama. Birmingham makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Birmingham's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntsville and Mobile also make it to the top of our list.

Top cities in Alabama


Population: 215,025

Median income: $84,951

193.21 Mbps
avg. download speed

116.67 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 200,431

Median income: $56,213

116.82 Mbps
avg. download speed

53.39 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire


Population: 199,819

Median income: $54,884

162.39 Mbps
avg. download speed

37.32 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Alabama FAQs

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