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Find internet service and providers in Alabama

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Overview of internet satisfaction and availability in Alabama

AT&T and Spectrum are Alabama's most common internet providers, although they're mainly around the major cities. AT&T's peak fiber speeds reach 5,000Mbps, and Spectrum's highest speeds top out at 1,000Mbps. Xfinity's cable internet coverage isn't quite as extensive, bleeding in from Atlanta and extending to Huntsville, Florence, and Tuscaloosa. Verizon, Brightspeed, and WOW! Internet are also available, but if you can't get wired internet, T-Mobile's fixed wireless internet is your best bet over satellite.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Alabama.

That ranks Alabama 25th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Alabama

 3.7/5 average customer satisfaction rating
 25th national ranking for customer satisfaction

$74.10 average price per payment for internet, per household

87.6% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
4,949,697 people

2.46 average people per household

$51,022 average income per household

42 average age per household

50% of population employed

81

6% lower than national average

Ranked 47th nationally

79

2% higher than national average

Ranked 32nd nationally

100%

15% higher than national average

Ranked 11th nationally

72%

8% lower than national average

Ranked 44th nationally

Average download speed
128.8 Mbps

6.42% lower than national average
Ranks 27th nationally

Average upload speed
74.3 Mbps

24.91% higher than national average
Ranks 6th nationally
Compare your speed to the Alabama average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Alabama

Provider Avg download speed Avg upload speed Availability Order online
NEW HOPE TELEPHONE COOPERATIVE 236.49 Mbps 221.97 Mbps 45.11% View Plans for New Hope Telephone Cooperative
Cooperative Telephone Exchange 231.43 Mbps 181.71 Mbps 41.2% View Plans for Cooperative Telephone Exchange
Troy Cablevision, Inc. 217.72 Mbps 154.67 Mbps 55.89% View Plans for Troy Cablevision, Inc.
Google Fiber 214.23 Mbps 177.64 Mbps 58.73%
Copper Valley Telecom 195.03 Mbps 177.03 Mbps 95.83% View Plans for Copper Valley Telecom
100% of people in Alabama have access to 100Mbps or faster broadband, ranking 10th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 96.38% 79.84% See all providers for 5G Home
Cable 857.53 Mbps 92.06% 83.19% See all providers for Cable
DSL 284.71 Mbps 36.68% 83.68% See all providers for DSL
Fiber 3538.05 Mbps 78.64% 81.58% See all providers for Fiber
Fixed Wireless 17.27 Mbps 24.95% 54.57% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.37% 98% See all providers for LTE Home
Satellite 100 Mbps 100% 100% See all providers for Satellite

Best cities for internet in Alabama

Cities in Alabama with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Hazel Green 251.12 Mbps 125.49 Mbps 72% Xtream Powered by Mediacom
Owens Cross Roads 236.19 Mbps 221.45 Mbps 51% AT&T
Harvest 223.26 Mbps 168.53 Mbps 86% AT&T
Alabaster 210.76 Mbps 92.11 Mbps 89% AT&T
Prattville 207.15 Mbps 73.46 Mbps 67% WOW!
Daphne 205.05 Mbps 185.84 Mbps 76% C Spire
Huntsville 201.95 Mbps 125.26 Mbps 75% AT&T
Pelham 182.81 Mbps 32.84 Mbps 87% Windstream

Hazel Green is the best city in Alabama for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Owens Cross Roads and Harvest also earn top rankings, according to our data.

The most connected cities in Alabama

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Birmingham 501,192 100% 100% 100%
Huntsville 196,386 100% 100% 100%
Mobile 270,189 100% 100% 100%
Montgomery 209,489 100% 100% 100%
Tuscaloosa 123,355 100% 100% 100%
Dothan 84,548 100% 100% 100%
Prichard 22,676 100% 100% 100%
Irondale 12,463 100% 100% 100%

Birmingham is the most internet-connected city in Alabama. Birmingham makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Birmingham's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntsville and Mobile also make it to the top of our list.

Top cities in Alabama

Birmingham

Population: 501,192

Median income: $56,213

107.9 Mbps
avg. download speed

50.18 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire

Mobile

Population: 270,189

Median income: $43,137

153.02 Mbps
avg. download speed

87.93 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Montgomery

Population: 209,489

Median income: $54,884

169.79 Mbps
avg. download speed

40.69 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Troy Cablevision, Inc.

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Alabama FAQs

What is a good internet speed?

A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.

What are the best internet providers in Alabama?

T-Mobile is the best internet provider based on feedback in our latest customer satisfaction survey. It grabs the top slot for overall satisfaction, outranking Verizon (2nd), Xfinity (3rd), AT&T (4th), Spectrum (7th), and WOW! (8th).

In fact, T-Mobile ranks high in every category in our survey, including price, customer service, and reliability satisfaction. Xfinity barely outranks it in speed satisfaction, and Verizon pulls ahead one notch to the top slot in reliability.

Where can I get fiber internet in Alabama?

You can get fiber internet mostly around Andalusia, Birmingham, Hamilton, Henagar, Huntsville, Mobile, Montgomery, Moulton, New Hope, New Market, and Winfield. We even found WOW! Internet's 5Gbps fiber service in Headland.

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