Find internet service and providers in Alabama
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Overview of internet satisfaction and availability in Alabama
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Alabama.
That ranks Alabama 25th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Alabama
3.7/5 average customer satisfaction rating
25th
national ranking for customer satisfaction
$74.10 average price per payment for internet, per household
87.6% of the time, advertised speeds meet household needs
3.7/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
4,949,697 people
2.46 average people per household
$51,022 average income per household
42 average age per household
50% of population employed
6% lower than national average
Ranked 47th nationally
3% lower than national average
Ranked 31st nationally
18% higher than national average
Ranked 20th nationally
8% lower than national average
Ranked 44th nationally
Fastest internet providers in Alabama
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Copper Valley Telecom | 209.78 Mbps | 197.74 Mbps | 95.83% | View Plans for Copper Valley Telecom |
| NEW HOPE TELEPHONE COOPERATIVE | 208.17 Mbps | 212.61 Mbps | 45.11% | View Plans for New Hope Telephone Cooperative |
| Cooperative Telephone Exchange | 207.42 Mbps | 172.93 Mbps | 41.2% | View Plans for Cooperative Telephone Exchange |
| Google Fiber | 203.23 Mbps | 174.08 Mbps | 58.92% | |
| Troy Cablevision, Inc. | 185.11 Mbps | 131.86 Mbps | 55.89% | View Plans for Troy Cablevision, Inc. |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245 Mbps | 75.55% | 99% | See all providers |
| Cable | 867.28 Mbps | 88.98% | 82.17% | See all providers |
| DSL | 173.95 Mbps | 49.44% | 75.5% | See all providers |
| Fiber | 3468.69 Mbps | 71.75% | 79.96% | See all providers |
| Fixed Wireless | 16.52 Mbps | 24.23% | 56.67% | See all providers |
| LTE Home | 99 Mbps | 6.37% | 99% | See all providers |
| Satellite | 99.24 Mbps | 95.89% | 100% | See all providers |
Best cities for internet in Alabama
Cities in Alabama with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Hazel Green | 223.88 Mbps | 125.79 Mbps | 77% | Xtream Powered by Mediacom |
| Harvest | 213.94 Mbps | 182.61 Mbps | 89% | AT&T |
| Prattville | 196.31 Mbps | 74.62 Mbps | 67% | WOW! |
| Alabaster | 195.22 Mbps | 78.47 Mbps | 87% | Verizon Wireless |
| Huntsville | 194.94 Mbps | 118.35 Mbps | 75% | AT&T |
| Helena | 183.54 Mbps | 98.72 Mbps | 88% | AT&T |
| Daphne | 183.11 Mbps | 162.14 Mbps | 74% | C Spire |
Hazel Green is the best city in Alabama for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Harvest and Prattville also earn top rankings, according to our data.
The most connected cities in Alabama
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Birmingham | 501,192 | 100% | 100% | 100% |
| Huntsville | 196,386 | 100% | 100% | 100% |
| Mobile | 270,189 | 100% | 100% | 100% |
| Montgomery | 209,489 | 100% | 100% | 100% |
| Tuscaloosa | 123,355 | 100% | 100% | 100% |
| Dothan | 84,548 | 100% | 100% | 100% |
| Prichard | 22,676 | 100% | 100% | 100% |
| Bessemer | 70,867 | 100% | 100% | 100% |
Birmingham is the most internet-connected city in Alabama. Birmingham makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Birmingham's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntsville and Mobile also make it to the top of our list.
Top cities in Alabama
Birmingham
Population: 501,192
Median income: $56,213
114.76 Mbps
avg. download speed
52.46 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Mobile
Population: 270,189
Median income: $43,137
154.78 Mbps
avg. download speed
88.03 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Montgomery
Population: 209,489
Median income: $54,884
166.31 Mbps
avg. download speed
39.44 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.