Internet providers in Los Angeles, CA

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1. AT&T
16% available in Los Angeles
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
2. Cox Communications
20% available in Los Angeles
Connection:
Cable
Download speeds up to
940Mbps

Self Installation Available 

3. Spectrum
99% available in Los Angeles
Connection:
Cable
Download speeds up to
940Mbps
(wireless speeds may vary)
4. EarthLink
90% available in Los Angeles
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
5. Frontier
27% available in Los Angeles
Connection:
Fiber
Download speeds up to
940Mbps

Limited Offers. Contact-Free Guided Installations Only

6. Starry Internet
48% available in Los Angeles
Connection:
Fixed Wireless
Download speeds up to
200Mbps
7. Wander
1% available in Los Angeles
Connection:
Fixed Wireless
Download speeds up to
50Mbps
8. Viasat
99% available in Los Angeles
Connection:
Satellite
Download speeds up to
25Mbps
9. HughesNet
99% available in Los Angeles
Connection:
Satellite
Download speeds up to
25Mbps

User Rating (72)
10. CyberNet
99% available in Los Angeles
Connection:
Fixed Wireless
Download speeds up to
6Mbps
11. Sonic
3% available in Los Angeles
Connection:
DSL
Download speeds up to
25Mbps
12. Race Communications
Available in Los Angeles
Connection:
Fiber
Download speeds up to
100Mbps
1. Ooma
300% available in Los Angeles
Connection:
Wireless LTE
Download speeds up to
100Mbps
2. Megapath
76% available in Los Angeles
Connection:
DSL & Other Copper Wireline
Download speeds up to
25Mbps
3. Frontier
33% available in Los Angeles
Connection:
Fiber
Download speeds up to
940Mbps

Limited Offers. Contact-Free Guided Installations Only

4. Viasat
99% available in Los Angeles
Connection:
Satellite
Download speeds up to
25Mbps
5. HughesNet
99% available in Los Angeles
Connection:
Satellite
Download speeds up to
25Mbps

User Rating (72)
6. PowerOne
Available in Los Angeles
Connection:
Fixed Wireless
Download speeds up to
6Mbps
7. T-Mobile
100% available in Los Angeles
Connection:
Wireless
Download speeds up to
10Mbps
8. Sonic
3% available in Los Angeles
Connection:
DSL
Download speeds up to
25Mbps
9. Zayo Group
Available in Los Angeles
Connection:
Fiber
Download speeds up to
50Mbps
10. Race Communications
Available in Los Angeles
Connection:
Fiber
Download speeds up to
100Mbps
11. Allstream
Available in Los Angeles
Connection:
DSL, Fiber & Other Copper Wireline
Download speeds up to
1000Mbps
12. Syringa Networks
Available in Los Angeles
Connection:
Fiber & Fixed Wireless
Download speeds up to
1000Mbps
13. Wave.Band
2% available in Los Angeles
Connection:
Fiber
Download speeds up to
1000Mbps
14. One Ring Networks
50% available in Los Angeles
Connection:
Fixed Wireless
Download speeds up to
1000Mbps
1. Xfinity Mobile
Available in Los Angeles
Connection:
Mobile
Xfinity Mobile
4GLTE

User Rating Info
2. AT&T
Available in Los Angeles
Connection:
Mobile
AT&T
4GLTE

User Rating Info
3. T-Mobile
Available in Los Angeles
Connection:
Mobile
T-Mobile
4GLTE

User Rating Info

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How much internet speed do I need?

5+ Mbps

  • Regular browsing
  • Music streaming
  • Ideal for 1 person

10+ Mbps

  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people

20+ Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

Test your current internet speed

Discover how much internet speed you need

What is the best internet provider in Los Angeles?

The City of Angels spreads across a wide stretch of Southern California, ranging from the movie-star glitz of Hollywood to the taco trucks and underground music venues of Highland Park.

A city of 3.7 million people needs some big-boy Internet Service Providers (ISPs) to deliver cheap, reliable, high-speed internet. Here’s a breakdown of the best ISPs in La La Land:

Spectrum

In terms of sheer accessibility, Spectrum is the biggest and baddest operator in the city, maintaining a cable network across Los Angeles County. Spectrum delivers some of the most affordable and reliable internet around. And its plans don’t have data caps, so there’s no need to worry about cutting your Shameless binge-watching short on Netflix.

AT&T

AT&T is another major provider in Los Angeles. There are two types of AT&T plans: fiber internet service and DSL internet service. Any DSL AT&T Internet plan is an excellent option, especially for people on a budget who don’t need a ton of download or upload speed.

If you use your internet to mostly just answer emails, pick fights on social media (jk), and surf the interwebs, DSL will do just fine. But if it’s available, you can also tap into AT&T’s fiber-optic network, with speeds topping out at an impressive 940 Mbps.

Frontier

Frontier is available mostly in outer parts of LA—including East Los Angeles, the San Gabriel Valley, Santa Monica, Westwood, and Brentwood. Frontier’s fiber-optic FiOS network also delivers 1,000 Mbps, as well as a range of cheaper options.

Update:

It’s understandable if you’re concerned about the recent news that Frontier has filed for Chapter 11 bankruptcy, but it seems the ISP’s financial situation won’t have an impact on customers. Read our guide to the Frontier bankruptcy for more info.

Cox

Cox Communications is available only in the South Bay coastal areas of Palos Verdes and San Pedro. If you happen to live around there, the big advantage with a Cox plan is its Panoramic Wi-Fi Modem, which delivers an especially strong signal throughout the house.

This is good if you live in a Palos Verdes enclave like Rolling Hills Estates, famed for its sprawling, five-bedroom ranch homes where Wi-Fi signals can have trouble getting around.

EarthLink

EarthLink got overwhelmingly positive results in our latest customer satisfaction survey, rising to the top for overall performance, speed, reliability, and more. EarthLink provides DSL and fiber internet, with plans going up to 1,000 Mbps. It gives you unlimited data and pledges not to throttle your speeds, so you can use the internet as much as you please with the bandwidth you’re paying for every month.

The prices may look high relative to the internet speeds on offer, but you’re actually getting an honest deal—there are no promotional prices that suddenly jump up after 12 months or a year. EarthLink also gives you unlimited data and pledges not to throttle your speeds, so you can use the internet as much as you please without having to worry about overage charges.

HughesNet and Viasat

There are also satellite internet providers available in Los Angeles: HughesNet and Viasat. If you’re living in a rural area near the city limits, hunkered down in a hippie commune deep in Mount Washington or hanging out way up in the Hollywood Hills, either of these providers will do the trick if no other provider can get through.

Starry Internet

The major ISPs have brand-name recognition, but Los Angeles also has service from the plucky regional provider Starry Internet. Calling itself a “radical new internet service provider,” Starry keeps it simple with a single internet plan at a fixed price, featuring up to 200 Mbps speeds and a router included at no extra cost. It runs on a combination of fiber and wireless internet and is mostly available in apartment buildings. Its network isn’t super huge, but if you can get Starry, it could serve as a lower-cost alternative to traditional fiber or cable internet.

Pro Tip:

As you’re shopping for an internet plan, make sure to scope out our Best Internet Deals page to see what kind of savings you can rustle up. AT&T, Spectrum, and Cox all provide service in Los Angeles and frequently offer discounts and bargains.

Summary of Los Angeles internet providers

Provider Type Download speeds up to User Rating
AT&T DSL & Fiber 1000 Mbps 3.0/5
Cox Communications Cable 940 Mbps 3.0/5
Spectrum Cable 940 Mbps
(wireless speeds may vary)
3.0/5
EarthLink DSL & Fiber 1000 Mbps 3.5/5
Frontier Fiber 940 Mbps 2.5/5
Starry Internet Fixed Wireless 200 Mbps 3.0/5
Wander Fixed Wireless 50 Mbps N/A
Viasat Satellite 25 Mbps 2.0/5
HughesNet Satellite 25 Mbps 2.5/5
CyberNet Fixed Wireless 6 Mbps N/A
Sonic DSL 25 Mbps N/A
Race Communications Fiber 100 Mbps N/A

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Highest-rated internet providers in Los Angeles

In our most recent customer satisfaction survey, EarthLink was the highest-rated internet provider available in Los Angeles. It gets the top spot out of 15 providers for overall performance and also does great in crucial categories like speed and reliability.

AT&T came in second among internet providers available in Los Angeles, and Spectrum came in just behind AT&T. Both providers get middle rankings for overall performance, but rank decently in several categories, including internet speed, reliability, equipment, customer service, and tech support.

Frontier, HughesNet, and Cox rank farther down in our satisfaction survey, representing the bottom rankings.

 

Fastest internet service providers in Los Angeles

AT&T offers internet at speeds up to 1000 Mbps

EarthLink offers internet at speeds up to 1000 Mbps

Cox Communications offers internet at speeds up to 940 Mbps

Spectrum offers internet at speeds up to 940 Mbps

If you’re a tech-savvy home professional—like a recording studio engineer or freelance video editor—then consider AT&T’s gigabit fiber plan.

The package is called Internet 1000 and it delivers a download speed of 940 Mbps and an upload speed of 880 Mbps. That’s a stellar choice, giving you more than enough speed to teleconference with industry bigwigs and transfer enormous media files over cloud servers. Working on some top-secret project from Interscope Records or Walt Disney Studios will be a whole lot easier this way.

Spectrum and Cox also offer near gigabit speeds, but make sure to check if they’re available in your part of town. Cox’s Gigablast plan delivers 940 Mbps in the Palos Verdes and San Pedro areas—and that’s all. Spectrum has an Internet Gig plan with 940 Mbps, but, in many LA neighborhoods, it’s more common to find Internet Ultra with 400 Mbps, which is still incredibly fast, so you’ll still have premium Wi-Fi.

However, you will get a much slower upload speed from Spectrum. While AT&T brings the heat with 880 Mbps, Spectrum’s Gig plan gives you only 35 Mbps upload speeds. The Internet Ultra plan has 20 Mbps upload speeds.

This drastically slower upload speed may not make a difference to you, since most internet activities revolve around downloading data (including streaming video and downloading files). But it will impact your ability to do upload-heavy activities like making Zoom video calls and uploading files to a cloud server, so it’s something you should consider if you depend on the fastest speeds for work or play.

Is your internet fast enough?

Take our speed test to see how much speed your current Wi-Fi plan delivers. If you’re primarily working or studying at home these days, you may benefit from an upgrade.

 

Cheap and free internet in Los Angeles

The cheapest internet plan in Los Angeles comes from Frontier, which has multiple plans for under $50 a month. Frontier has no data caps, so you can use as much internet as you please.

AT&T, Spectrum, Cox, and Optimum have also suspended data caps in recent weeks as the country grapples with the economic effects of the new coronavirus pandemic. The providers have all waived late fees and will keep your internet connected even if you can’t cover your next bill. The ISPs’ Wi-Fi hotspots are also available to the public to use at no cost.

If you’re a family with kids in grades K–12 or college students in the house, Spectrum is offering free internet and Wi-Fi until June 30. Spectrum’s Internet Assist program is also available for low-income families in need of an affordable internet plan.

Cox has plans for under $50 per month for customers living in the Palos Verdes area. Also, if you’re a student and qualify for a government assistance program, you can get low-cost internet by signing up to Cox’s Connect2Compete internet program. Those who don’t qualify can look into its Emergency Response Offer, which includes a free month of internet for new customers.

Pro Tip:

If you’re looking for ways to get Wi-Fi without having to pay a nickel, then take a look at our guide to free internet for ideas.

 

Free Wi-Fi at public libraries in Los Angeles

If you can’t afford a monthly plan, try your local public library. Most libraries are closed due to COVID-19 fears, but they are usually a great resource for free Wi-Fi when they’re open. Both the Los Angeles Public Library and the Los Angeles County Library systems offer free public Wi-Fi.

Four local branches of the Los Angeles Public Library also participate in the Tech2go Hotspot Loan Program, which provides families with Wi-Fi hotspots that they can check out for three weeks at a time. They can be used to provide internet access on laptops, phones, and other mobile devices.

How much speed do you need?

Take a quick quiz to decide what speeds are best for your household

Wanna know more? Compare internet providers in Los Angeles.

AT&T vs. Spectrum

AT&T is perfect for those who need affordable high-speed packages. Spectrum keeps things simple by offering just one high-speed internet package.

Read more about AT&T vs. Spectrum

AT&T vs. Cox

Go with AT&T for great customer service on widely available internet packages. Get Cox for consistent speeds in affordable packages.

Read more about AT&T vs. Cox

Frontier vs. Cox

Get Frontier for its fast speeds where FiOS is available. Get Cox for reliable internet service that’s perfect for streaming.

Read more about Frontier vs. Cox

Los Angeles residential internet coverage

Broadband internet service (internet with a download speed of at least 25 Mbps) is available to 99% of Los Angeles residents. That means that nearly every Angeleno has access to broadband internet. Several internet service providers of different types and sizes are available in LA, but AT&T and Spectrum serve the most areas.

Since Los Angeles is such a sprawling megalopolis, the internet services available at your residence may vary greatly depending on what neighborhood you’re in. Here’s a breakdown of what kind of service you’ll find in different parts of the city:

 

West Los Angeles

Spectrum has you covered for cable internet in Westside areas like Brentwood, Westwood, and Santa Monica—its network spans the entire city. AT&T, meanwhile, offers DSL and fiber options in most of the Westside. However, AT&T isn’t available in coastal communities from Marina del Rey up to Topanga State Park.

If you would like a fiber option in those parts of town, Frontier runs its FiOS fiber-optic service along the coast from the Pacific Palisades to Marina del Rey down to LAX. Frontier’s network then stretches inland to cover areas like Culver City and the University of California, Los Angeles.

Sonic has DSL coverage in much of this area as well, covering Sawtelle and a bit of Culver City just west of I-405. It also covers Century City, Palms, Ladera Heights, and other areas directly east of I-405.

 

Central Los Angeles

AT&T is the main fiber-optic internet option in Hollywood, Koreatown, Mid-Wilshire, Downtown, and other parts of central Los Angeles.

For cable internet, Spectrum has a wide reach in Central Los Angeles, covering Downtown, Westlake, Little Tokyo, and all the rest. Sonic delivers DSL internet in the same area, with the exception of the University of Southern California campus just north of Exposition Blvd.

Oddly, there seems to be one, tiny, street-block–sized pocket in LA’s Fashion District where there’s no internet available from Spectrum or Sonic. We’re not sure why that’s the case, but if you happen to be in that very, highly specific spot and need internet, we suggest AT&T.

 

East/Northeast Los Angeles

Whether you’re living in Silver Lake, Highland Park, or Boyle Heights, Spectrum and AT&T both offer high-speed cable internet across the entirety of LA’s thriving and diverse east and northeast neighborhoods.

AT&T provides fiber-optic and DSL coverage, while Spectrum offers cable internet. In addition to East and Northeast LA, they’re both available further east into San Gabriel Valley suburbs like Pasadena, Alhambra, Altadena, and Rosemead. However, AT&T’s coverage cuts off around the Santa Fe Dam Recreation Area. So, you may have trouble getting fiber options if you’re living in Irwindale or West Covina.

For its part, Sonic provides DSL internet from Griffith Park through the city of East Los Angeles and out to the San Gabriel Valley. DSL tends to be slower than cable, but this is worth considering as a more affordable option.

 

South Los Angeles

AT&T and Spectrum both provide plenty of internet coverage in the southern parts of Los Angeles, including areas like Leimert Park and Central-Alameda just south of Interstate 10, covering LAX and Inglewood and heading down as far as San Pedro.

However, AT&T’s fiber and DSL network falls off in much of Long Beach, while Spectrum doesn’t provide service in the Palos Verdes Peninsula. AT&T also isn’t available in the coastal cities of Hermosa Beach and Redondo Beach.

Frontier’s FiOS network covers LAX, falls off in El Segundo, and picks up again at Rosecrans Ave. and stretches into southwestern Los Angeles County. Frontier would be an alternative if you can’t get fiber service from AT&T in this area.

If you live in the South Bay cities of Rancho Palos Verdes, Rolling Hills, or San Pedro, you can get cable internet from Cox Communications. The Palos Verdes Peninsula is the only place in the city where Cox operates.

 

San Fernando Valley

AT&T delivers fiber and DSL coverage all across the San Fernando Valley. Spectrum provides cable internet in much the same area. So, you’ll be good to go for broadband internet if you’re living in Burbank, Glendale, North Hollywood, or further out in areas like Chatsworth or Calabasas.

AT&T’s network cuts off in Sylmar, but Spectrum offers internet there. Both internet providers also don’t have service available in remote parts of Simi Valley, especially in a stretch east of Happy Camp Canyon Regional Park.

Frontier’s FiOS network has some availability in the Valley, covering the Van Nuys Airport and Sherman Oaks. It’s also available in Northridge, Porter Ranch, Granada Hills, and other communities straddling California State Route 118. But Frontier doesn’t have internet in areas closer to US Route 101, including North Hollywood, Studio City, and Canoga Park.

Last but not least, Sonic provides DSL internet in most of the San Fernando Valley, including Sherman Oaks, Encino, North Hollywood, and West Hills. But its availability cuts off as you go further north, stopping once you reach more remote suburbs like Shadow Hills, Arleta, and Granada Hills.

 

Now for some Hollywood trivia. You know that part in the Oscar-winning musical La La Land when Emma Stone and Ryan Gosling dance it out on a hill overlooking the city as the sun goes down?

AT&T, Spectrum, and Sonic all provide internet service in the area surrounding this picturesque spot—located half a mile from the Hollywood sign in Griffith Park.

Almost all internet providers in Los Angeles allow you to bundle your internet service with a TV or phone service. You can use our availability map below to see which providers are available in your neighborhood.

Internet Provider Availability Map

Click to Activate Interactive Map

Learn more about AT&T

Learn more about Cox Communications

Learn more about Spectrum

Learn more about EarthLink

Learn more about Frontier

Learn more about Starry Internet

Learn more about Wander

Learn more about Viasat

Learn more about HughesNet

Learn more about CyberNet

Learn more about Sonic

Learn more about Race Communications

Internet provider stores in Los Angeles

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Featured customer reviews

Spectrum

“My internet speed has drastically decreased ever since my bill went up. It’s like I’m being charged more for less service.”

–Heather R.

actual customer Verified User

AT&T

“When I try to play online games, like The Last of Us on my PS4, it always lags or tends to lose service, especially if I have to use Wi-Fi networking.”

–Michael H.

Frontier

“My internet speed is about a seventh of what it should be. I’m paying for the top speed.”

–Matthew L.

Los Angeles internet FAQ

How much does Wi-Fi cost in Los Angeles?

A home Wi-Fi plan in Los Angeles will cost you anywhere from around $25 a month to more than $100 per month, depending on the internet provider, the type of internet, and the speed you get. Spectrum and AT&T deliver internet at a range of speeds, including up to 940 Mbps—near-gigabit speeds that will give you a ton of options for streaming, videoconferencing, and more.

What’s the best cable Internet Service Provider in Los Angeles?

Spectrum is the biggest, best cable Internet Service Provider (ISP) in Los Angeles. Spectrum offers speeds of up to 1,000 Mbps, so the connection is fast and reliable. And it doesn’t have data caps, so you won’t have to worry about extra charges or system slowdowns if you go past your allotted limit.

Is Spectrum cable internet service good?

Spectrum generally delivers fast, reliable internet service, so we’d say it’s pretty good. The network runs on coaxial cable, so you can’t always get the mind-bending, gigabit speeds promised by fiber. But AT&T’s fiber plans are less common, and Spectrum does have options for 400 Mbps and 1,000 Mbps speeds.

Spectrum’s installation costs are lower compared to AT&T. Spectrum plans also don’t put data caps on internet usage, leaving you free to stream TikTok videos to your heart’s content.

Should I switch from Spectrum to AT&T?

The benefits of a Spectrum Internet plan are nothing to scoff at, but switching from Spectrum to AT&T could be worth it if you can access AT&T’s fiber network in your neighborhood.

Spectrum has a network that runs through a coaxial cable system. This is a jolly good setup because it’s dependable and more widely available than fiber. And depending on where you live, you can still get spectacularly fast speeds to the tune of 400 Mbps or even 1,000 Mbps.

Spectrum plans also have no data caps, meaning you’ll never hit a point mid-Battlestar Galactica binge when overage charges start climbing on your monthly bill. Most of AT&T’s plans come with a 1 TB data cap. That’s more than enough data for most people, but why put a cap on it when you have the option of no caps?

AT&T provides both fiber-optic and DSL internet plans. DSL is much slower than fiber but it will still do the trick for average internet users. Fiber, on the other hand, gives you that extra speed boost that really helps out if you game online and stream movies and sports in 4K video.

Access to AT&T Fiber plans is really the main factor to consider if you’re thinking about making a jump. When AT&T Fiber is available, its prices knock Spectrum out of the park. AT&T’s Internet 300 plan costs $50 a month*—that’s 300 Mbps download speeds for the same price of a Spectrum Internet plan, which offers only 100 Mbps. 

And then there’s AT&T’s Internet 1000 plan, which delivers 1,000 Mbps speeds for $70 per month.** Compare that to Spectrum’s Internet GIG plan, which is also 1,000 Mbps but costs $109.99 per month.

If you want to save $35 a month on the fastest broadband internet available—if it’s available—then yes, definitely make the switch.

For more on how these two internet providers compare, see our breakdown of <a href=

Is ClearQAM available in Los Angeles?

ClearQAM is no longer available in Los Angeles.

Previously, cable TV providers were required to allow access to broadcast network channels without scrambling them. This was known as ClearQAM, and it meant that you could get your local channels simply by connecting your TV to the cable wall outlet—even if you didn’t have a subscription. Due to changes in the law, cable companies can now scramble local channel signals.

Now that ClearQAM isn’t available, if you want access to local LA channels, you can either bundle your internet service with a small TV package from your provider or get just the over-the-air channels by purchasing a digital antenna for your TV.

We recommend an HD digital antenna (like this one) since you have to pay only once for the device and then can enjoy free local TV forevermore (or at least until the tech or laws change). It sure beats a monthly subscription fee if all you want are local channels.

Is Google Fiber available in Los Angeles?

Google Fiber is not available in Los Angeles. Google <a href=

What are my setup options?

You get to decide how to set up your home network. You can install the modem, router, Ethernet and coaxial cables yourself. Or you can hire a pro to do it for you.

If you’re handy with tools and cable, Spectrum <a href=

Who has the best Internet service in my area in Los Angeles?

Spectrum is the best internet provider in Los Angeles when it comes to overall service, reliability, and affordable rates.

But if you need really fast internet and AT&T Fiber is available in your part of town, go for it. AT&T is a great value when it comes to fiber internet packages because it delivers much faster download speeds than Spectrum at the same price or cheaper.

Frontier is good for budget users since it offers no-contract plans. As for Cox Communications, its footprint in Los Angeles is limited only to the Palos Verdes Peninsula, but it has high-quality equipment, namely the Panoramic Wi-Fi modem.

Also, don’t forget about satellite internet providers. Viasat and HughesNet are available virtually anywhere, making them a good solution for rural parts of Los Angeles, like Cornell in the Santa Monica Mountains or the unincorporated communities of Catalina Island. Viasat offers speeds up to 100 Mbps and HughesNet delivers speeds up to 25 Mbps.

Customer reviews of internet providers in Los Angeles

Starry Internet

Overall:
Service:
Pricing:
Speed:

Bryan W | 08-11-2020

I was skeptical at first, but after trying it for several months now, I realize that the hype around this internet company is real. Starry has fast speeds for a reasonable cost (for $50/month it's quite affordable; especially compared to other ISPs - for half the cost you get faster speeds) and the customer service can't be beat. I highly recommend it.

Was this review helpful? Yes 6 No 2

Starry Internet

Overall:
Service:
Pricing:
Speed:

Anne B | 05-12-2020

Starry was just introduced to our apartment complex a couple of months ago and we were so done with Spectrum. I was so fed up with Spectrum's rising costs and slow/lagging speeds. I signed up with Starry right away and the Starry technician was so helpful and knowledgable. I immediately noticed better connectivity and faster upload and download speeds. I was also able to cut my internet bill in half! I'm able to stream videos and comfortably work from home without having to worry about any lag issues. Highly recommend Starry and super impressed with their speedy service.

Was this review helpful? Yes 3 No 0

AT&T

Overall:
Service:
Pricing:
Speed:

Teresa D | 03-06-2019

There is not enough space here for me to describe the nightmare I am trapped in with A T & T (not that I think Spectrum will be any better if I make the switch - nor do I think anyone will want to endure my telling of this endless saga). I asked them to upgrade the modem because it is so very, very old. I also asked them to increase the download speed from SIX mpbs to 100, hoping that will stop all the buffering and loading and interruptions in the middle of programs. I was told that my neighborhood is "not eligible" for anything faster than download speed of 6, so live with it, I guess. They mailed the modem and when the tech guy came, he said it was "the wrong thing" that they sent (is it? isn't it?) and that if he installed it, I would "lose" my internet service. What does that even mean? He left without doing anything. I have this thing in the box and have no clue what to do with it - or about it!! And...(drum roll...) now my Google wifi add-on no longer works, so I can only use my laptop and Iphone in one section of the house. But wait, there's more. I had a box where there used to be a television that I no longer use, so I figured it's time to stop paying the "per box" fee for that particular box. I gave it to the technician. The very next day, I was unable to access ANY television in the house until I selected the (forced choice) one I wanted to eliminate, because I am only "authorized" to have one in the studio OR the kitchen - not both. That's not true. I have been paying for YEARS AND YEARS for boxes in the bedroom, kitchen, studio, and dressing table. I gave back the box for the dressing table, NOT the ones for the other three locations. But wait, there's more. Someone whose English is at about 3rd grade level called me the next next day to introduce herself as my "account manager" and to inquire as to how the service call went. After I explained what all had happened, she said, "I'm sorry you didn't have a good experience and thank you for choosing A T & T." I have heard NOTHING from anyone at A T & T. Disgusting. How much worse can SPECTRUM be?

Was this review helpful? Yes 39 No 2
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