I was skeptical at first, but after trying it for several months now, I realize that the hype around this internet company is real. Starry has fast speeds for a reasonable cost (for $50/month it's quite affordable; especially compared to other ISPs - for half the cost you get faster speeds) and the customer service can't be beat. I highly recommend it.
Starry was just introduced to our apartment complex a couple of months ago and we were so done with Spectrum. I was so fed up with Spectrum's rising costs and slow/lagging speeds. I signed up with Starry right away and the Starry technician was so helpful and knowledgable. I immediately noticed better connectivity and faster upload and download speeds. I was also able to cut my internet bill in half! I'm able to stream videos and comfortably work from home without having to worry about any lag issues. Highly recommend Starry and super impressed with their speedy service.
There is not enough space here for me to describe the nightmare I am trapped in with A T & T (not that I think Spectrum will be any better if I make the switch - nor do I think anyone will want to endure my telling of this endless saga). I asked them to upgrade the modem because it is so very, very old. I also asked them to increase the download speed from SIX mpbs to 100, hoping that will stop all the buffering and loading and interruptions in the middle of programs. I was told that my neighborhood is "not eligible" for anything faster than download speed of 6, so live with it, I guess. They mailed the modem and when the tech guy came, he said it was "the wrong thing" that they sent (is it? isn't it?) and that if he installed it, I would "lose" my internet service. What does that even mean? He left without doing anything. I have this thing in the box and have no clue what to do with it - or about it!! And...(drum roll...) now my Google wifi add-on no longer works, so I can only use my laptop and Iphone in one section of the house. But wait, there's more. I had a box where there used to be a television that I no longer use, so I figured it's time to stop paying the "per box" fee for that particular box. I gave it to the technician. The very next day, I was unable to access ANY television in the house until I selected the (forced choice) one I wanted to eliminate, because I am only "authorized" to have one in the studio OR the kitchen - not both. That's not true. I have been paying for YEARS AND YEARS for boxes in the bedroom, kitchen, studio, and dressing table. I gave back the box for the dressing table, NOT the ones for the other three locations. But wait, there's more. Someone whose English is at about 3rd grade level called me the next next day to introduce herself as my "account manager" and to inquire as to how the service call went. After I explained what all had happened, she said, "I'm sorry you didn't have a good experience and thank you for choosing A T & T." I have heard NOTHING from anyone at A T & T. Disgusting. How much worse can SPECTRUM be?