available in ◊ La valoración de estrellas se basa en las reseñas de los usuarios y nuestra encuesta independiente de satisfacción del cliente.
Lo que la gente opina de Viasat
Las reseñas de los clientes de un proveedor pueden ser una mina de oro de información sobre los pros y los contras del servicio. Aunque filtrar para ver las reseñas de insatisfacción puede afectar tu primera impresión de la empresa, también puede ayudarte a saber qué esperar en el peor de los casos, incluidos los problemas de facturación y llamadas de servicio de atención al cliente, según la experiencia de otras personas. Además, también encontrarás información positiva que te dará una idea de qué esperar en un buen escenario.
(5/5)
“Después de una larga experiencia con varios proveedores de Internet satelital, Exede/Viasat es, por mucho, la mejor opción disponible en mi área rural”.
–D. Phillip
Verified User
(0.5/5)
“Es lento. Cuando me lo vendieron, me dijeron que podía ver Netflix sin problema. Es horrible.”
–M. Yeowell
Verified User
(0.5/5)
“Esto no es mucho más rápido que la antigua velocidad de acceso telefónico de AOL. Realmente es dificil navegar o jugar.”
–W. Weber
Verified User
Comparte tu opinión sobre Viasat
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Read our Viasat customer reviews.
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327 Viasat customer reviews.
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Nancy W | 10-17-2023
Usuario Verificado
poor service. it goes out with the least amout of weather.also cant watch on weekends or evening due to overload on node. not really equitable when i pay $200 per month.
¿Fue útil esta reseña?
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Belinda H | 10-09-2023
Very expensive! Service is unreliable. Because it is satellite, clouds wreak havoc with service.
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Chandra N | 10-05-2023
Being in a very rural area, it's nice to have options that provide me with wifi that's reliable and relatively fast. A little pricey but acceptable.
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Brian W | 10-04-2023
Worst internet ever
¿Fue útil esta reseña? 8 1
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Jonathan H | 10-04-2023
Sad thing about the viasat and their service is I read all these reviews and they're all bad and I don't see anybody from viasat doing anything about it, it's like they don't even give a crap that's why they (viasat) sucks
¿Fue útil esta reseña? 7 0
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Jon H | 10-04-2023
Yeah the only good thing I could say about this company is their services are okay. half the time I get cut off when there's a storm and talking to customer service is a nightmare everybody I talk to gives me the runaround and they try overcharge me just to change my bill date. They wanted to charge me an extra $53 on top of the $92 I'm already paying just to change my date even when I am on the ACP program. The sad thing is I live in a small town and there's not very many companies to choose from or I would just drop this service. So if you got a call customer service get ready to wait for a actual person and the runaround and also get overcharged.
¿Fue útil esta reseña? 7 0
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Troy M | 10-04-2023
From day 1 never got anywhere near the speed they promised. Had them come back and adjust and still no good. Cancelled service and switched to Rise Broadband and no problems. They charged an early termination fee even though they never delivered satisfactory service. So yourself a favor and get Rise Broadband if available or try anyone else. You can get right through to them on customer service but they will not do anything for you other than empathize with your issues.
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Lisa H | 10-04-2023
I have had several issues with this company, I placed a work order back on 9/20 or 9-21/2023 and was told someone would call me back and here it is 10-4-2023 and still have not heard from anyone on the work order to come out. I have texted and called numerous times and still nothing. I would not recommend this company like I used to do to other people I knew.
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Ashley H | 10-01-2023
HORRIBLE COMPANY! Do not use Viasat. As others mentioned they lie and the service is very expensive and crappy. They have data limits and they claim you go through your data (no way am I going through that much) and you have to purchase extra data. I moved to a rural area so I'm stuck paying over $300 a month. We plan on moving when our lease is up because of this. I miss Xfinity and the $80.00 a month bill.
¿Fue útil esta reseña? 1 0
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