Cox Communications
available in ◊ La valoración de estrellas se basa en las reseñas de los usuarios y nuestra encuesta independiente de satisfacción del cliente.
Lo que la gente opina sobre Cox
Leer reseñas de otros usuarios puede brindarte información útil sobre los problemas más comunes de los clientes de Cox, la calidad de servicio al cliente y las mejores maneras de solucionar problemas. Solo recuerda que las experiencias pueden variar y siempre vale la pena leer varios antes de hacerte una idea.
(4/5)
“Algo costoso, pero funciona muy bien.”
–Kief C.
Usuario verificado
(4/5)
“Recibo la velocidad anunciada y solo he tenido una falla de servicio en cuatro años”.
–Robert S.
(2/5)
“Si te gustan los deportes, Cox es tu tipo de cable. Ofrece MÚLTIPLES estaciones deportivas”
–Sandra M.
(0.5/5)
“El cable está constantemente pixelado hasta el punto de que simplemente te das por vencido y apagas la televisión”.
–Jennifer K.
(1/5)
“He sido cliente de Cox durante más de 15 años en 3 ubicaciones en Las Vegas y/o Henderson. Dos ubicaciones fueron geniales. La ubicación actual es horrible”.
–Rob W.
(0.5/5)
“El servicio de Internet es excelente, pero el servicio al cliente es muy deficiente”.
–Moriah C.
Escribe tu propia reseña sobre Cox
¿Quieres compartir tu experiencia sobre los servicios de Cox? Utiliza este espacio para que otras personas puedan informarse y saber qué pueden esperar de esta compañía.
Read our Cox Communications customer reviews.
Overall:
Service:
Pricing:
Speed:
733 Cox Communications customer reviews.
General:
Servicio:
Precio:
Velocidad:
Chelise H | 06-10-2025
When I actually have service, they are great. The speed is wonderful, but Internet is down almost every day for me at least for several hours and I have not been happy for several months.
¿Fue útil esta reseña?
0 
0
General:
Servicio:
Precio:
Velocidad:
Martin J | 06-09-2025
Usuario Verificado
I just changed my plan from 500 Mbps to 1 gig. I changed plans because my promotional price had ended. With the old plan I averaged about 230 Mbps, one half of the "up to speed" is apparently standard for Cox. However, with the new 1 gig plan, I only get a download speed of about 270 Mbps, not even half of the up to 1 gig advertised speed. Customer service just wants to upgrade services like going to a 2 gig plan, getting a service plan, etc. Looking forward to the availability of a fiber plan!
¿Fue útil esta reseña? 0 0
General:
Servicio:
Precio:
Velocidad:
Brian J | 06-08-2025
Usuario Verificado
Have not had TV service Since MARCH and it is JUNE! Multiple calls to set up a technician, they either show up late when I am not available, or do not show up at all. I have not received such poor service from any company in recent memory. It is time to look into Verizon, or another provider in the area. Say goodbye to a 20+ year customer due to your lack of customer service.
¿Fue útil esta reseña? 0 0
General:
Servicio:
Precio:
Velocidad:
Janette B | 02-03-2025
Usuario Verificado
Cox used to have great service; however, since they raised their prices near the end of last year, their service has declined significantly. Currently, I have no Internet, phone, or tv. On January 29, I lost service for 5 hours. On January 31, I had no service at all. On February 1-2, I have no service at all.. A recording tells you that your area is experiencing an outage. A virtual agent tells you that you can go to a Cox hotspot and connect: I have no desire to lug my computer and all my information to another location to do the work I would like to do. I also think I would look pretty foolish trying to take my home phone and television to another site. I think it is time to move my service to another provider. Verizon is looking better and better!
¿Fue útil esta reseña? 15 1
General:
Servicio:
Precio:
Velocidad:
Joe S | 12-05-2024
Usuario Verificado
I've been having issues for 6 weeks where my internet drops 3-4 times a day for 10-15 minutes. I work from home and have been dumped out of at least 6 meetings. I've had 3 techs to my house and it still is not resolved. When it works it's great the techs are always good, but I don't think Cox is able to fix at this point
¿Fue útil esta reseña? 14 1
General:
Servicio:
Precio:
Velocidad:
Jeanne M | 12-05-2024
Usuario Verificado
Internet goes out often. It’s difficult to get a live person in the phone and they tend not to listen. They make excuses and are overall unresponsive. I would not recommend them and we are actively looking for an alternative.
¿Fue útil esta reseña? 15 2
General:
Servicio:
Precio:
Velocidad:
Naseer H | 12-04-2024
Usuario Verificado
Cox Communications has what feels to be a monopoly on the central city area, it is the worst option here. Terrible customer service, constantly leeching more money for increasingly worse service outages every other week.
¿Fue útil esta reseña? 13 2
General:
Servicio:
Precio:
Velocidad:
Theodore M | 12-03-2024
Usuario Verificado
I switched from Windstream DSL to Cox Internet for $49.99 when I removed my land line because it was costing me too much. Now Cox has jumped my internet only price to $81.27 per month and I am experiencing frequent service disruptions on my TV streaming services such as Amazon Prime. I have a Mohu antennae for local broadcasts.
¿Fue útil esta reseña? 7 0
General:
Servicio:
Precio:
Velocidad:
BILLY H | 12-03-2024
Getting anyone "live" at Customer Service is like pulling teeth. Tech Support is absolutely worthless and can't understand half of what the "tech" is saying. Never spend less than 30 minutes on the phone and the issue gets resolved maybe 50% of the time. Cannot wait to get another option in my area.
¿Fue útil esta reseña? 1 0
×