Cox Communications
available in ◊ La valoración de estrellas se basa en las reseñas de los usuarios y nuestra encuesta independiente de satisfacción del cliente.
Lo que la gente opina sobre Cox
Leer reseñas de otros usuarios puede brindarte información útil sobre los problemas más comunes de los clientes de Cox, la calidad de servicio al cliente y las mejores maneras de solucionar problemas. Solo recuerda que las experiencias pueden variar y siempre vale la pena leer varios antes de hacerte una idea.
(4/5)
“Algo costoso, pero funciona muy bien.”
–Kief C.
Usuario verificado
(4/5)
“Recibo la velocidad anunciada y solo he tenido una falla de servicio en cuatro años”.
–Robert S.
(2/5)
“Si te gustan los deportes, Cox es tu tipo de cable. Ofrece MÚLTIPLES estaciones deportivas”
–Sandra M.
(0.5/5)
“El cable está constantemente pixelado hasta el punto de que simplemente te das por vencido y apagas la televisión”.
–Jennifer K.
(1/5)
“He sido cliente de Cox durante más de 15 años en 3 ubicaciones en Las Vegas y/o Henderson. Dos ubicaciones fueron geniales. La ubicación actual es horrible”.
–Rob W.
(0.5/5)
“El servicio de Internet es excelente, pero el servicio al cliente es muy deficiente”.
–Moriah C.
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Read our Cox Communications customer reviews.
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669 Cox Communications customer reviews.
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Kolt M | 09-26-2023
Joke of a company. Over priced, don’t give you what they promise, transfer you from department to department I think in hopes you’ll just get frustrated and hang up. WORST CUSTOMER SERVICE EVER. Go with anyone else except Cox. Terrible company. Terrible service. Save your money and yourself drone headaches and rising blood pressure and stay away
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Irenke F | 09-25-2023
The worst provider. I loose connection all the time. The speed is slow. Unfortunately there is no other provider in my area
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Sarah N | 08-22-2023
I'm very surprised about how many outages cox has. I live on the outskirts of Lafayette and did not have outages when I has hughesnet.. I only changed to get away from the satellite. Definitely have to fine another service provider
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Ken S | 08-16-2023
Usuario Verificado
Terrible customer service, frequent outages, and throttling data. Who does that any more?
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Sam M | 08-11-2023
Usuario Verificado
“Up to 500 mbps” No. Never. Maybe 350, but usually 200. In the basement where I had pay extra for an extender pod? Maybe 50 mbps. There is an orange cable on the ground in my backyard that runs through my neighbor’s yards and we all have to move it when we mow. It looks like an orange Home Depot extension cord. It’s been there for months. They ran the underground part; but never hooked it up. It’s sticking up out of the box. Now I got a notice that my bill is going up from $90 to $123, but they’ll give me a special deal of only $103 if I sign for 12 months. They just laid ATT fiber optic in my neighborhood. Faster and cheaper. Bye Cox.
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Vasiliy U | 08-09-2023
Usuario Verificado
HORRIBLE CUSTOMER SERVICE! THE WORST I HAD EVER SEEN! Also unreliable connection and 0 willingness to resolve the issue from customer service! DO NOT!
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Ruth L | 08-08-2023
I had to give up on Cox after a month or more of no service. I sat alone with a little radio and had no TV no computer or tablet. It was terrible. Desperate I went to a company that uses phone towers. The speed was perfect and the streaming wonderful. But it cost more and more as the month wore on. Despite takingthe highest data available, it was not enough for a single person with one tv and one computer. So far this month including set up fee I have spent almost 400 dollars.
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Andrew A | 08-03-2023
Had connectivity issues for years and multiple techs and router/modem setups have not been able to fix the issue, and cox just tells us its our equipment's fault each time
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Jack P | 07-26-2023
Absolutely abysmal quality of service and completely overpriced. They charge an arm and a leg for basic internet this day in age. Fiber is becoming pretty widely available everywhere except Arizona and Cox knows it. Google Fiber is an unlimited speed of 1Gb Download AND upload with no cap on usage for only 70$ a month. Meanwhile, Cox is 100$ just for 1Gb download and a measly 35Mbit upload. Oh, you want to download more than a couple of movies? Thats another 75$ a month for unlimited data. Wow, thanks Cox! What a great deal! On top of that, they are easily the most unreliable internet provider I have had (between four so small sample). They often had outages of a day or more and I work from home meaning I just couldn't get paid for those days, amazing! They never warn you, they never credit your bill and they don't tell their phone reps anything so they always just give you a guessing answer and can't even tell you if maintenance or service is happening. And even if it is, sorry! Your problem not ours! Even though Cox is the service provider, they sure make their problems, your problems. One time they blamed an outage on the wiring in my home, turns out it was just them doing maintenance on the street 30 feet from my home, HA!! Even when I was using their equipment, they'd still claim it was my fault and had the audacity to also charge me 15$ a month for their equipment. Any chance they can get to nickel and dime you, they will. I have since switched to Verizon and it is wonderful but I really miss 1GB download speeds. Oh well, I will suffer through until a provider that doesn't scam me comes along.
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