Cox pros and cons
Cox Communications is a good option if you want fast internet speeds, no-contract TV service, or a bundle bargain. But after the first year or two, you’ll probably see your monthly bill go up.
- Inexpensive introductory prices
- Up to gigabit internet speeds
- Good bundle deals
- Price increase after intro period
- Limited availability
- 1 TB internet data cap
Cox promotions and deals
Cox has great introductory rates for internet and bundles. It sometimes offers even better promotions for certain areas. For example, at the time of writing, several cities (including Las Vegas, NV, and Sun Valley, ID) had a running promotion to get Gigablast for $99.99 per month for the first year, instead of the usual $119.99 monthly charge. Ask your Cox customer service agent about any current deals available in your area to see if you can score a discount.
Cox internet, TV, and bundles
Offers and availability may vary by location and are subject to change.
Cox has TV, internet, home phone, and home automation services. All of them are available alone or bundled together with other services for a better deal. We’ve put together a brief overview and recommendation for each of Cox’s main offerings below.
Cox uses cable connections to deliver speedy internet, reaching up to 1,000 Mbps. That’s impressive, but most people don’t need that kind of bandwidth. Cox’s humbler low- and mid-tier options offer good value if you’re not looking for the fastest internet. The Cox Internet Preferred 100 plan is a great middle-of-the-road option for families. Read our in-depth analysis of Cox internet plans for our recommendations.
Cox Contour TV has a lot of channel options, but 100 or so of them are available only through add-ons or bundles. Depending on what you want, the customization options can be nice, but the extra channels and shows also come with extra cost.
The Gold Bundle includes every channel available with Cox Contour TV and internet to cover streaming as well. That makes it the best option if you want channel variety. You can learn more about the rest of Cox’s TV plans and bundles on our Cox TV review.
Cox’s internet and TV bundles are a better value than either service by itself. The cable company’s home phone and home automation services also make more sense when bundled. For instance, adding Cox’s Voice Premier phone service to any of the Bronze, Silver, Gold, or Platinum bundles is basically free for the first two years.
The Bronze bundle is a great, inexpensive option for families because it includes Contour’s 140+ channel lineup and a 150 Mbps internet plan. Check out our Cox TV review and Cox internet review for detailed bundle recommendations.
Find a Cox store near you.
Cox fees and charges
The prices for internet and TV that you see advertised are rarely what you’ll actually pay—all thanks to good ole taxes and fees. Though extra charges aren’t fun for anyone, they’re nothing new. Cox pretty much does what other companies in the industry do.
Cox charges penalty fees if you pay late, your payment is returned, or you cancel your service before the end of your contract (remember not all Cox plans have contracts)—just like a landlord or any other contract business would. You’ll also have to pay unavoidable taxes for services, which depend on where you live.
There are also fees that go along with certain services. Getting TV from Cox comes with monthly broadcast TV and regional sports surcharges. And if you use the internet a lot (and we mean a lot), you could see overage fees for going over your 1 TB monthly data limit.
Learn more about Cox.
We’re fans of Cox Communications’ low prices when you first sign up, especially for internet plans and bundles. We’re less thrilled about Cox’s price jumps after those introductory rates, but it’s a good service provider if you’re looking for a bargain for a year or two. And its fast internet speeds can be worth the price increase if you need a lot of bandwidth.
When it comes to TV, Cox Contour TV’s no-contract policy and limited price increases are great. Its one-plan arrangement lets you customize your channel lineup more than tiered plans available from other providers, but the customization options also up the price pretty quickly. The service is fine by itself, but it’s better as part of a bundle.
Overall, we like Cox bundles, even though they require a contract. They give you some pretty steep savings for the first few years, which makes both the internet and TV plans more appealing.