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Overview of internet satisfaction and availability in Maryland

The three primary internet providers in Maryland are Xfinity, Verizon, and T-Mobile. Xfinity’s cable internet is the most practical choice for many customers. Its plan roster contains a lot of price and speed variety, making it easy to find something that works with your needs and budget.

T-Mobile received the highest ratings in our customer satisfaction survey, likely due to its simplicity and convenience. T-Mobile’s 5G Home internet is really easy to set up and maintain. Plus, its single internet plan is straightforward with stress-free policies, like unlimited data and month-to-month contracts.

Marylanders can get fiber internet through Verizon Fios, which received the second-highest overall ratings in our survey and the highest ratings for reliability.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Maryland.

That ranks Maryland 10th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Maryland

 3.9/5 average customer satisfaction rating
 10th national ranking for customer satisfaction

$75.44 average price per payment for internet, per household

90.6% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

6,075,314 people

2.63 average people per household

$94,346 average income per household

42 average age per household

60% of population employed


8% higher than national average

Ranked 1st nationally


20% higher than national average

Ranked 8th nationally


15% higher than national average

Ranked 7th nationally


13% higher than national average

Ranked 2nd nationally

Average download speed
174 Mbps

29.71% higher than national average
Ranks 4th nationally

Average upload speed
63.8 Mbps

4.73% lower than national average
Ranks 13th nationally
Compare your speed to the Maryland average with our Speed Test.
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Fastest internet providers in Maryland

Provider Avg download speed Avg upload speed Availability Order online
Ting 201.69 Mbps 181.81 Mbps 50.71% View Plans for Ting
Verizon Home Internet 188.91 Mbps 119.32 Mbps 98.68%
Point Broadband 185.35 Mbps 179.53 Mbps 49.5% View Plans for Point Broadband
XFINITY 182.98 Mbps 20.95 Mbps 95.78% View Plans for Xfinity
Talkie Communications 173.55 Mbps 181.68 Mbps 59.2% View Plans for Talkie Communications
100% of people in Maryland have access to 100Mbps or faster broadband, ranking 8th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 261.05 Mbps 100% 70.93% See all providers for 5G Home
Cable 1141.76 Mbps 100% 86.54% See all providers for Cable
DSL 64.53 Mbps 84.98% 96.87% See all providers for DSL
Fiber 1673.34 Mbps 89.28% 91.55% See all providers for Fiber
Fixed Wireless 85.28 Mbps 28.44% 85.97% See all providers for Fixed Wireless
Satellite 136.92 Mbps 100% 96.17% See all providers for Satellite

Best cities for internet in Maryland

Cities in Maryland with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Perry Hall 264.95 Mbps 98.24 Mbps 95% Verizon Home Internet
Suitland 250.61 Mbps 37.43 Mbps 100% Verizon Home Internet
La Plata 238.53 Mbps 155.69 Mbps 100% Breezeline
Accokeek 228.35 Mbps 142.74 Mbps 94% Verizon Home Internet
Severn 228.19 Mbps 103.15 Mbps 82% Verizon Home Internet
Arnold 226.14 Mbps 38.74 Mbps 89% Breezeline
Oxon Hill 223.69 Mbps 89.38 Mbps 92% Verizon Home Internet
Essex 220.85 Mbps 80.48 Mbps 100% Verizon Home Internet

Perry Hall is the best city in Maryland for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Suitland and La Plata also earn top rankings, according to our data.

The most connected cities in Maryland

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Baltimore 584,548 100% 100% 100%
Silver Spring 81,808 100% 100% 100%
Rockville 67,142 100% 100% 100%
Bethesda 66,316 100% 100% 100%
Gaithersburg 69,016 100% 100% 100%
Towson 57,617 100% 100% 100%
Hyattsville 20,851 100% 100% 100%
Severn 56,438 100% 100% 100%

Baltimore is the most internet-connected city in Maryland. Baltimore makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Baltimore's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Silver Spring and Rockville also make it to the top of our list.

Top cities in Maryland


Population: 584,548

Median income: $62,550

120.55 Mbps
avg. download speed

35.37 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 106,600

Median income: $117,565

200.45 Mbps
avg. download speed

63.31 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 90,210

Median income: $101,543

184.5 Mbps
avg. download speed

86.12 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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