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Overview of internet satisfaction and availability in Maryland

The three primary internet providers in Maryland are Xfinity, Verizon, and T-Mobile. Xfinity’s cable internet is the most practical choice for many customers. Its plan roster contains a lot of price and speed variety, making it easy to find something that works with your needs and budget.

T-Mobile received the highest ratings in our customer satisfaction survey, likely due to its simplicity and convenience. T-Mobile’s 5G Home internet is really easy to set up and maintain. Plus, its single internet plan is straightforward with stress-free policies, like unlimited data and month-to-month contracts.

Marylanders can get fiber internet through Verizon Fios, which received the second-highest overall ratings in our survey and the highest ratings for reliability.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Maryland.

That ranks Maryland 10th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Maryland

 3.9/5 average customer satisfaction rating
 10th national ranking for customer satisfaction

$75.44 average price per payment for internet, per household

90.6% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
6,177,224 people

2.64 average people per household

$94,893 average income per household

42 average age per household

60% of population employed

95

10% higher than national average

Ranked 1st nationally

88

28% higher than national average

Ranked 21st nationally

100%

14% higher than national average

Ranked 10th nationally

90%

15% higher than national average

Ranked 2nd nationally

Average download speed
176.5 Mbps

28.49% higher than national average
Ranks 4th nationally

Average upload speed
63.6 Mbps

8.85% higher than national average
Ranks 13th nationally
Compare your speed to the Maryland average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Maryland

Provider Avg download speed Avg upload speed Availability Order online
Talkie Communications 361.39 Mbps 243.4 Mbps 59.2% View Plans for Talkie Communications
ThinkBig Networks 332.7 Mbps 271.6 Mbps 71.76% View Plans for ThinkBig Networks
Ting 282.67 Mbps 217.63 Mbps 50.71% View Plans for Ting
XFINITY 251.17 Mbps 42.38 Mbps 95.78% View Plans for Xfinity
Verizon Home Internet 251.02 Mbps 138.37 Mbps 69.45% View Plans for Verizon Home Internet
100% of people in Maryland have access to 100Mbps or faster broadband, ranking 9th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 196.66 Mbps 98.7% 98.38% See all providers for Satellite
Fixed Wireless 84.47 Mbps 27.97% 85.96% See all providers for Fixed Wireless
Fiber 1651.78 Mbps 87.82% 88.28% See all providers for Fiber
DSL 75.62 Mbps 66.61% 88.83% See all providers for DSL
Cable 1702.76 Mbps 98.61% 86.55% See all providers for Cable
5G Home 244.12 Mbps 99.03% 58.43% See all providers for 5G Home

Best cities for internet in Maryland

Cities in Maryland with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
La Plata 385.5 Mbps 163.32 Mbps 97% XFINITY
Edgewood 313.34 Mbps 58.36 Mbps 97% XFINITY
Crofton 296.93 Mbps 120.71 Mbps 87% Verizon Home Internet
Elkridge 296.05 Mbps 94.51 Mbps 69% Verizon Home Internet
Essex 290.14 Mbps 95.29 Mbps 99% Verizon Home Internet
Millersville 289.86 Mbps 115.94 Mbps 92% XFINITY
Clinton 289.4 Mbps 154.48 Mbps 84% Verizon Home Internet
Potomac 289.19 Mbps 143.35 Mbps 66% Verizon Home Internet

La Plata is the best city in Maryland for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Edgewood and Crofton also earn top rankings, according to our data.

The most connected cities in Maryland

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Upperco 2,532 100% 100% 100%
West Pocomoke 534 100% 100% 100%
White Hall 5,601 100% 100% 100%
Lothian 7,413 100% 97% 100%
Massey 246 100% 100% 100%
Monkton 5,387 100% 100% 100%
Park Hall 633 100% 100% 100%
Queen Anne 1,516 100% 100% 100%

Upperco is the most internet-connected city in Maryland. Upperco makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Upperco's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. West Pocomoke and White Hall also make it to the top of our list.

Top cities in Maryland

Baltimore

Population: 584,548

Median income: $62,550

198.73 Mbps
avg. download speed

49.86 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

Columbia

Population: 106,600

Median income: $117,565

246.55 Mbps
avg. download speed

87.8 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

Germantown

Population: 90,210

Median income: $101,543

264.04 Mbps
avg. download speed

120.33 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Maryland FAQs

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