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Find internet service and providers in West Virginia

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Overview of internet satisfaction and availability in West Virginia

Frontier has the most wired internet coverage in West Virginia, offering DSL internet and some fiber-to-the-home service. Optimum and Xfinity are your cable internet alternatives, although some Optimum fiber internet is available here and there, like in Charleston and Lewisburg. Spectrum has a very small footprint in West Virginia, found only in areas around Clarksburg and Morgantown. However, if you can't get wired internet, T-Mobile is your best bet for wireless home internet service, followed by UScellular.

Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.

That ranks West Virginia 51st nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in West Virginia

 3.4/5 average customer satisfaction rating
 51st national ranking for customer satisfaction

$86.17 average price per payment for internet, per household

84.8% of the time, advertised speeds meet household needs

3.4/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
1,755,715 people

2.4 average people per household

$39,519 average income per household

46 average age per household

42% of population employed

77

11% lower than national average

Ranked 49th nationally

66

12% lower than national average

Ranked 43rd nationally

99%

13% higher than national average

Ranked 25th nationally

71%

10% lower than national average

Ranked 46th nationally

Average download speed
75.3 Mbps

43.85% lower than national average
Ranks 49th nationally

Average upload speed
49.5 Mbps

26.12% lower than national average
Ranks 31st nationally
Compare your speed to the West Virginia average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in West Virginia

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 189.01 Mbps 19.58 Mbps 95.78% View Plans for Xfinity
Spectrum 163.56 Mbps 13.42 Mbps 93.9% View Plans for Spectrum
Breezeline 158.05 Mbps 70.75 Mbps 60.41% View Plans for Breezeline
Armstrong 138.35 Mbps 51.55 Mbps 53.8% View Plans for Armstrong
Community Wireless 114.3 Mbps 38.99 Mbps 74.81% View Plans for Community Wireless
99% of people in West Virginia have access to 100Mbps or faster broadband, ranking 22nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 255.05 Mbps 86.98% 65.17% See all providers for 5G Home
Cable 901.58 Mbps 87.85% 84.03% See all providers for Cable
DSL 61.14 Mbps 44.31% 96.36% See all providers for DSL
Fiber 3730.27 Mbps 65.75% 94.96% See all providers for Fiber
Fixed Wireless 19.16 Mbps 37.97% 93.98% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.32% 98% See all providers for LTE Home
Satellite 132.12 Mbps 98.44% 93.47% See all providers for Satellite

Best cities for internet in West Virginia

Cities in West Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Wheeling 176.12 Mbps 20.93 Mbps 53% XFINITY
Weirton 172.19 Mbps 18.7 Mbps 10% XFINITY
Martinsburg 125.09 Mbps 42.95 Mbps 100% Shentel
Huntington 122.44 Mbps 24.54 Mbps 92% Armstrong
Morgantown 122.39 Mbps 53.65 Mbps 87% Breezeline
Parkersburg 99.89 Mbps 31.5 Mbps 90% Community Wireless
Vienna 94.49 Mbps 48.99 Mbps 86% Community Wireless
Beckley 90.55 Mbps 38.72 Mbps 100% Frontier

Wheeling is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Weirton and Martinsburg also earn top rankings, according to our data.

The most connected cities in West Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Charleston 48,415 100% 100% 100%
Huntington 46,637 100% 100% 100%
Morgantown 30,220 100% 100% 100%
South Charleston 13,527 100% 100% 100%
Nitro 6,540 100% 100% 100%
Parkersburg 29,685 100% 100% 100%
Barboursville 4,394 100% 100% 100%

Charleston is the most internet-connected city in West Virginia. Charleston makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charleston's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntington and Morgantown also make it to the top of our list.

Top cities in West Virginia

Charleston

Population: 48,415

Median income: $49,112

60.36 Mbps
avg. download speed

62.38 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Shentel

Huntington

Population: 46,637

Median income: $42,727

122.44 Mbps
avg. download speed

24.54 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Armstrong

Morgantown

Population: 30,220

Median income: $55,413

122.39 Mbps
avg. download speed

53.65 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Breezeline

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

West Virginia FAQs

What are the best internet providers in West Virginia?

Based on feedback in our latest customer satisfaction survey, T-Mobile is the best internet provider in West Virginia. It ranks in the top spot out of 15 internet providers across four out of five categories, including overall satisfaction, price, reliability, and customer service satisfaction. Xfinity outranks in speed satisfaction, while Frontier and Optimum mostly fall within the bottom half of every category. Frontier's highest mark is in pricing, as it doesn't increase its rates for at least three years when you sign up for new internet service.

Where can I get fiber internet in West Virginia?

Frontier provides fiber internet in Beckley, Charleston, Clarksburg, Huntington, Morgantown, and Parkersburg. Spectrum also has some fiber internet around Clarksburg, while Optimum lists fiber in Beckley, Charleston, Lumberport, and Parkersburg.

What are the fastest internet providers in West Virginia?

Frontier is the fastest internet provider in West Virginia, with fiber internet speeds topping out at 5,000Mbps. Xfinity's cable internet doesn't even reach half that speed at 1,200Mbps, followed by Spectrum (1,000Mbps) and Optimum (940Mbps). T-Mobile's wireless home internet doesn't go beyond 245Mbps.

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