Find internet service and providers in West Virginia
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Overview of internet satisfaction and availability in West Virginia
Frontier has the most wired internet coverage in West Virginia, offering DSL internet and some fiber-to-the-home service. Optimum and Xfinity are your cable internet alternatives, although some Optimum fiber internet is available here and there, like in Charleston and Lewisburg. Spectrum has a very small footprint in West Virginia, found only in areas around Clarksburg and Morgantown. However, if you can’t get wired internet, T-Mobile is your best bet for wireless home internet service, followed by UScellular.
Internet providers received an average satisfaction rating of 3.4 out of 5 stars from customers in West Virginia.
That ranks West Virginia 51st nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in West Virginia
3.4/5 average customer satisfaction rating
51st
national ranking for customer satisfaction
$86.17 average price per payment for internet, per household
84.8% of the time, advertised speeds meet household needs
3.4/5 average customer service rating of internet services
3.6/5 average reliability rating of services state-wide
Population:
1,755,715 people
2.39 average people per household
$41,514 average income per household
46 average age per household
43% of population employed
9% lower than national average
Ranked 49th nationally
16% lower than national average
Ranked 43rd nationally
22% higher than national average
Ranked 5th nationally
8% lower than national average
Ranked 45th nationally
Fastest internet providers in West Virginia
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| XFINITY | 188.11 Mbps | 19.6 Mbps | 95.8% | View Plans for Xfinity |
| Spectrum | 164.85 Mbps | 13.34 Mbps | 92.27% | View Plans for Spectrum |
| Breezeline | 159.95 Mbps | 67.77 Mbps | 70.14% | View Plans for Breezeline |
| Armstrong | 139.31 Mbps | 51.85 Mbps | 53.8% | View Plans for Armstrong |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 252.81 Mbps | 99.22% | 98.01% | See all providers for 5G Home |
| Cable | 907.8 Mbps | 94.46% | 83.34% | See all providers for Cable |
| DSL | 95.03 Mbps | 54.48% | 94.62% | See all providers for DSL |
| Fiber | 3289.37 Mbps | 62.64% | 93.8% | See all providers for Fiber |
| Fixed Wireless | 21.18 Mbps | 44.87% | 91.63% | See all providers for Fixed Wireless |
| Satellite | 90.31 Mbps | 100% | 100% | See all providers for Satellite |
Best cities for internet in West Virginia
Cities in West Virginia with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Moundsville | 200.83 Mbps | 30.99 Mbps | 51% | XFINITY |
| Wheeling | 175.03 Mbps | 20.84 Mbps | 37% | XFINITY |
| Weirton | 171.1 Mbps | 18.79 Mbps | 10% | XFINITY |
Moundsville is the best city in West Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Wheeling and Weirton also earn top rankings, according to our data.
The most connected cities in West Virginia
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Charleston | 92,724 | 100% | 87% | 100% |
| Huntington | 72,904 | 98% | 96% | 98% |
| Morgantown | 95,489 | 100% | 100% | 100% |
| Nitro | 7,890 | 100% | 100% | 100% |
| Parkersburg | 44,930 | 100% | 100% | 100% |
| South Charleston | 20,318 | 100% | 100% | 100% |
| Barboursville | 13,245 | 100% | 100% | 100% |
Charleston is the most internet-connected city in West Virginia. Charleston makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Charleston's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntington and Morgantown also make it to the top of our list.
Top cities in West Virginia
Morgantown
Population: 95,489
Median income: $55,413
123.3 Mbps
avg. download speed
52.47 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Charleston
Population: 92,724
Median income: $49,112
61.93 Mbps
avg. download speed
63.1 Mbps
avg. upload speed
100% have access to high speed internet
87.41% have access to fiber internet
100% have access to 3 or more providers
Huntington
Population: 72,904
Median income: $42,727
124.97 Mbps
avg. download speed
23.72 Mbps
avg. upload speed
98.27% have access to high speed internet
96.07% have access to fiber internet
98.27% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
West Virginia FAQs
What are the best internet providers in West Virginia?
Based on feedback in our latest customer satisfaction survey, T-Mobile is the best internet provider in West Virginia. It ranks in the top spot out of 15 internet providers across four out of five categories, including overall satisfaction, price, reliability, and customer service satisfaction. Xfinity outranks in speed satisfaction, while Frontier and Optimum mostly fall within the bottom half of every category. Frontier’s highest mark is in pricing, as it doesn’t increase its rates for at least three years when you sign up for new internet service.
Where can I get fiber internet in West Virginia?
Frontier provides fiber internet in Beckley, Charleston, Clarksburg, Huntington, Morgantown, and Parkersburg. Spectrum also has some fiber internet around Clarksburg, while Optimum lists fiber in Beckley, Charleston, Lumberport, and Parkersburg.
What are the fastest internet providers in West Virginia?
Frontier is the fastest internet provider in West Virginia, with fiber internet speeds topping out at 5,000Mbps. Xfinity’s cable internet doesn’t even reach half that speed at 1,200Mbps, followed by Spectrum (1,000Mbps) and Optimum (940Mbps). T-Mobile’s wireless home internet doesn’t go beyond 245Mbps.