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Overview of internet satisfaction and availability in Ohio

A cable connection is your best bet for internet in Ohio—cable provider Spectrum covers almost the entire state, offering well-priced plans with speeds up to a gigabit and no monthly data restrictions. You can also find AT&T internet (including AT&T’s unbeatable fiber packages) in about a quarter of the Buckeye State. T-Mobile 5G Home Internet is another solid option, with budget-friendly packages that deliver solid speeds for a small household.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Ohio.

That ranks Ohio 18th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Ohio

 3.8/5 average customer satisfaction rating
 18th national ranking for customer satisfaction

$87.70 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
11,727,377 people

2.46 average people per household

$62,786 average income per household

42 average age per household

58% of population employed

89

3% higher than national average

Ranked 20th nationally

78

4% higher than national average

Ranked 32nd nationally

99%

14% higher than national average

Ranked 19th nationally

83%

6% higher than national average

Ranked 14th nationally

Average download speed
121.5 Mbps

9.49% lower than national average
Ranks 30th nationally

Average upload speed
40 Mbps

40.29% lower than national average
Ranks 40th nationally
Compare your speed to the Ohio average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Ohio

Provider Avg download speed Avg upload speed Availability Order online
Hanson Communications 383.41 Mbps 505.5 Mbps 79.17% View Plans for Hanson Communications
XFINITY 212.99 Mbps 19.82 Mbps 95.78% View Plans for Xfinity
Cox Communications 191.4 Mbps 20 Mbps 95.73% View Plans for Cox Communications
MetroNet 187.91 Mbps 182.21 Mbps 52.22% View Plans for Metronet
WOW! 161.33 Mbps 26.2 Mbps 53.32% View Plans for WOW!
99% of people in Ohio have access to 100Mbps or faster broadband, ranking 16th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 126.76 Mbps 47.49% 99.12% See all providers for Satellite
Fixed Wireless 84.11 Mbps 48.53% 76.14% See all providers for Fixed Wireless
Fiber 2447.13 Mbps 77.95% 78.29% See all providers for Fiber
DSL 313.34 Mbps 61.52% 70.27% See all providers for DSL
Cable 843.13 Mbps 95.41% 55.36% See all providers for Cable
5G Home 243.99 Mbps 91.59% 56.67% See all providers for 5G Home

Best cities for internet in Ohio

Cities in Ohio with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Tallmadge 307.55 Mbps 25.49 Mbps 77% Spectrum
Berea 243.87 Mbps 189.75 Mbps 68% AT&T
Beavercreek 193.2 Mbps 131.63 Mbps 78% MetroNet
Eastlake 188.8 Mbps 96.35 Mbps 85% Verizon Wireless
Mason 187.8 Mbps 43.27 Mbps 81% altafiber
Parma Heights 185.92 Mbps 54.73 Mbps 61% WOW!
Bedford 184.97 Mbps 55.19 Mbps 68% AT&T
Steubenville 182.09 Mbps 21.91 Mbps 97% XFINITY

Tallmadge is the best city in Ohio for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Berea and Beavercreek also earn top rankings, according to our data.

The most connected cities in Ohio

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Columbus 902,449 100% 100% 100%
Cincinnati 308,870 100% 100% 100%
Cleveland 370,365 100% 100% 100%
Dayton 137,305 100% 100% 100%
Akron 190,273 100% 100% 100%
Toledo 269,962 100% 100% 100%
Canton 70,589 100% 100% 100%
Youngstown 60,048 100% 100% 100%

Columbus is the most internet-connected city in Ohio. Columbus makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Columbus's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Cincinnati and Cleveland also make it to the top of our list.

Top cities in Ohio

Columbus

Population: 902,449

Median income: $63,935

116.17 Mbps
avg. download speed

46.24 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Cleveland

Population: 370,365

Median income: $43,451

140.38 Mbps
avg. download speed

52.5 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

Cincinnati

Population: 308,870

Median income: $62,350

136.77 Mbps
avg. download speed

45.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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