Find internet service and providers in Ohio
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Overview of internet satisfaction and availability in Ohio
Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Ohio.
That ranks Ohio 18th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Ohio
3.8/5 average customer satisfaction rating
18th
national ranking for customer satisfaction
$87.70 average price per payment for internet, per household
91.1% of the time, advertised speeds meet household needs
3.8/5 average customer service rating of internet services
3.8/5 average reliability rating of services state-wide
Population:
11,727,377 people
2.45 average people per household
$63,167 average income per household
42 average age per household
58% of population employed
4% higher than national average
Ranked 20th nationally
1% lower than national average
Ranked 31st nationally
20% higher than national average
Ranked 14th nationally
6% higher than national average
Ranked 15th nationally
Fastest internet providers in Ohio
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Hanson Communications | 374.42 Mbps | 490.45 Mbps | 79.17% | View Plans for Hanson Communications |
| XFINITY | 212.96 Mbps | 19.82 Mbps | 95.8% | View Plans for Xfinity |
| Cox Communications | 194.13 Mbps | 20.02 Mbps | 95.98% | View Plans for Cox Communications |
| MetroNet | 187.14 Mbps | 182.66 Mbps | 52.22% | View Plans for MetroNet |
| WOW! | 161.53 Mbps | 26.11 Mbps | 53.32% | View Plans for WOW! |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 221.66 Mbps | 94.74% | 93.04% | See all providers |
| Cable | 857.81 Mbps | 97.46% | 86.9% | See all providers |
| DSL | 230.3 Mbps | 78.9% | 75.48% | See all providers |
| Fiber | 2367.28 Mbps | 73.61% | 83.9% | See all providers |
| Fixed Wireless | 63.43 Mbps | 46.53% | 76.44% | See all providers |
| LTE Home | 99 Mbps | 16.02% | 99% | See all providers |
| Satellite | 99.44 Mbps | 98.13% | 100% | See all providers |
Best cities for internet in Ohio
Cities in Ohio with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Wapakoneta | 330.17 Mbps | 355.61 Mbps | 63% | Hanson Communications |
| Tallmadge | 309.98 Mbps | 25.69 Mbps | 77% | Spectrum |
| Berea | 236.54 Mbps | 191.39 Mbps | 68% | AT&T |
| Independence | 209.99 Mbps | 65.03 Mbps | 87% | Breezeline |
| Olmsted Falls | 194.25 Mbps | 44.42 Mbps | 78% | Cox Communications |
| Beavercreek | 193.58 Mbps | 134.24 Mbps | 83% | MetroNet |
| Eastlake | 188.84 Mbps | 89.84 Mbps | 96% | Verizon Wireless |
| Mason | 188.54 Mbps | 42.63 Mbps | 81% | altafiber |
Wapakoneta is the best city in Ohio for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Tallmadge and Berea also earn top rankings, according to our data.
The most connected cities in Ohio
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Columbus | 856,436 | 100% | 100% | 100% |
| Cincinnati | 806,828 | 100% | 90% | 100% |
| Cleveland | 746,275 | 100% | 100% | 100% |
| Dayton | 477,610 | 100% | 87% | 100% |
| Akron | 270,239 | 100% | 100% | 100% |
| Toledo | 306,225 | 100% | 100% | 100% |
| Canton | 145,607 | 100% | 100% | 100% |
| Youngstown | 156,775 | 100% | 49% | 100% |
Columbus is the most internet-connected city in Ohio. Columbus makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Columbus's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Cincinnati and Cleveland also make it to the top of our list.
Top cities in Ohio
Columbus
Population: 856,436
Median income: $63,935
115.11 Mbps
avg. download speed
45.89 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Cincinnati
Population: 806,828
Median income: $62,350
137.33 Mbps
avg. download speed
46.04 Mbps
avg. upload speed
100% have access to high speed internet
89.72% have access to fiber internet
100% have access to 3 or more providers
Cleveland
Population: 746,275
Median income: $43,451
139.13 Mbps
avg. download speed
52.22 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.