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Overview of internet satisfaction and availability in Michigan

The top ISPs in Michigan are Xfinity, Spectrum, AT&T, Metronet, and T-Mobile. For cable internet, Xfinity and Spectrum cover most of the state, with Spectrum in the north and Xfinity having more coverage in the Detroit area. Michiganders can get fiber internet through AT&T or CenturyLink; use our zip search to see if you can get either where you live.

Finally, T-Mobile is the most widespread ISP in Michigan, bringing its fixed-wireless internet to most of the state.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Michigan.

That ranks Michigan 19th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Michigan

 3.7/5 average customer satisfaction rating
 19th national ranking for customer satisfaction

$66.89 average price per payment for internet, per household

88.8% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
9,995,212 people

2.38 average people per household

$61,291 average income per household

45 average age per household

53% of population employed

88

2% higher than national average

Ranked 28th nationally

82

10% higher than national average

Ranked 24th nationally

99%

14% higher than national average

Ranked 20th nationally

81%

3% higher than national average

Ranked 25th nationally

Average download speed
120.9 Mbps

9.86% lower than national average
Ranks 32nd nationally

Average upload speed
37.7 Mbps

43.71% lower than national average
Ranks 43rd nationally
Compare your speed to the Michigan average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Michigan

Provider Avg download speed Avg upload speed Availability Order online
Xtream Powered by Mediacom 206.38 Mbps 41.2 Mbps 82.96% View Plans for Mediacom
MiSignal 184.32 Mbps 168.12 Mbps 60% View Plans for MiSignal
RTC 182.3 Mbps 174.63 Mbps 16.62% View Plans for RTC
XFINITY 175.06 Mbps 19.91 Mbps 95.78% View Plans for Xfinity
Coldwater Board of Public Utilities 171.49 Mbps 173.69 Mbps 83.6% View Plans for Coldwater Board of Public Utilities
99% of people in Michigan have access to 100Mbps or faster broadband, ranking 17th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 244.26 Mbps 90.59% 52.77% See all providers for 5G Home
Cable 918.95 Mbps 97.7% 70.17% See all providers for Cable
DSL 89.65 Mbps 93.58% 70.26% See all providers for DSL
Fiber 2313.43 Mbps 81.72% 69.67% See all providers for Fiber
Fixed Wireless 49.32 Mbps 53.59% 77.58% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.05% 98% See all providers for LTE Home
Satellite 131.06 Mbps 96.24% 98.5% See all providers for Satellite

Best cities for internet in Michigan

Cities in Michigan with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Belmont 185.58 Mbps 17.02 Mbps 100% XFINITY
Waterford 179.38 Mbps 57.92 Mbps 77% Blue Stream Fiber
Roseville 178.27 Mbps 88.66 Mbps 81% AT&T
Roseville 178.27 Mbps 88.66 Mbps 81% AT&T
Birmingham 173.51 Mbps 56.32 Mbps 87% XFINITY
Eastpointe 171.33 Mbps 87.93 Mbps 87% AT&T
Romulus 170.69 Mbps 17.71 Mbps 83% XFINITY
Wyoming 167.85 Mbps 81.62 Mbps 79% XFINITY

Belmont is the best city in Michigan for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Waterford and Roseville also earn top rankings, according to our data.

The most connected cities in Michigan

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Detroit 636,787 100% 100% 100%
Grand Rapids 198,096 100% 100% 100%
Lansing 112,986 100% 100% 100%
Flint 81,863 100% 100% 100%
Kalamazoo 73,342 100% 100% 100%
Saginaw 44,316 100% 100% 100%
Wyoming 76,732 100% 100% 100%
Dearborn 108,414 100% 100% 100%

Detroit is the most internet-connected city in Michigan. Detroit makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Detroit's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Grand Rapids and Lansing also make it to the top of our list.

Top cities in Michigan

Detroit

Population: 636,787

Median income: $33,908

95.57 Mbps
avg. download speed

31.58 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Metronet

Grand Rapids

Population: 198,096

Median income: $57,413

153.07 Mbps
avg. download speed

53.01 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Warren

Population: 138,588

Median income: $59,426

141.61 Mbps
avg. download speed

35.94 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Michigan FAQs

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