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Find internet service and providers in Illinois

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Overview of internet satisfaction and availability in Illinois

Illinois has access to some of the fastest internet providers in the US. Xfinity, rated as the fastest ISP in our customer satisfaction survey, has the most coverage in Illinois. AT&T is the state’s primary fiber internet provider, with fiber coverage in the Chicago area, Springfield, Urbana, and along the southwest border. Astound Broadband is another major cable internet provider in Illinois, primarily concentrated in the Chicago area. Most of Illinois also has access to fixed-wireless internet through T-Mobile or Verizon.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Illinois.

That ranks Illinois 27th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Illinois

 3.7/5 average customer satisfaction rating
 27th national ranking for customer satisfaction

$71.52 average price per payment for internet, per household

90.4% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

12,518,071 people

2.51 average people per household

$74,000 average income per household

42 average age per household

59% of population employed


4% higher than national average

Ranked 16th nationally


0% lower than national average

Ranked 36th nationally


15% higher than national average

Ranked 9th nationally


7% higher than national average

Ranked 13th nationally

Average download speed
137.2 Mbps

0.31% lower than national average
Ranks 22nd nationally

Average upload speed
40.4 Mbps

32% lower than national average
Ranks 42nd nationally
Compare your speed to the Illinois average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Illinois

Provider Avg download speed Avg upload speed Availability Order online
i3 Broadband 212.82 Mbps 162.75 Mbps 56.15% View Plans for i3 Broadband
Wabash Communications 212.4 Mbps 113.42 Mbps 78.81% View Plans for Wabash Communications
Breezeline 201.45 Mbps 181.57 Mbps 49.26% View Plans for Breezeline
CTI Fiber 196.98 Mbps 180.72 Mbps 16.07% View Plans for CTI Fiber
XFINITY 190.27 Mbps 21.17 Mbps 95.78% View Plans for Xfinity
100% of people in Illinois have access to 100Mbps or faster broadband, ranking 9th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 245 Mbps 98.82% 76.73% See all providers for 5G Home
Cable 858.83 Mbps 97.18% 88.76% See all providers for Cable
DSL 408.09 Mbps 56.16% 78.44% See all providers for DSL
Fiber 2403.91 Mbps 76.55% 81.67% See all providers for Fiber
Fixed Wireless 52.31 Mbps 90.64% 74.29% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.13% 98% See all providers for LTE Home
Satellite 100 Mbps 100% 100% See all providers for Satellite

Best cities for internet in Illinois

Cities in Illinois with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Wood River 285.41 Mbps 151.52 Mbps 85% Spectrum
Midlothian 267.84 Mbps 20.16 Mbps 95% XFINITY
Lockport 251.53 Mbps 28.65 Mbps 67% XFINITY
North Aurora 241.17 Mbps 27.48 Mbps 73% XFINITY
Highland Park 229.29 Mbps 27.05 Mbps 93% Verizon Wireless
Springfield 222.64 Mbps 47.79 Mbps 83% i3 Broadband
Chicago Ridge 217.39 Mbps 54.16 Mbps 96% XFINITY

Wood River is the best city in Illinois for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Midlothian and Lockport also earn top rankings, according to our data.

The most connected cities in Illinois

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Chicago 2,695,835 100% 100% 100%
Springfield 139,584 100% 95% 100%
Peoria 132,813 100% 100% 100%
Joliet 147,100 100% 100% 100%
Aurora 208,456 100% 100% 100%
Rockford 181,218 100% 100% 100%
Schaumburg 76,801 100% 100% 100%
Elgin 121,595 100% 100% 100%

Chicago is the most internet-connected city in Illinois. Chicago makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Chicago's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Springfield and Peoria also make it to the top of our list.

Top cities in Illinois


Population: 2,695,835

Median income: $69,834

104.9 Mbps
avg. download speed

40.14 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Midwest First, Inc.


Population: 208,456

Median income: $105,835

170.19 Mbps
avg. download speed

59.37 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 181,218

Median income: $55,250

180.83 Mbps
avg. download speed

20.88 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Illinois FAQs

Which is the best internet provider in Illinois?

T-Mobile and Xfinity are our top ISP picks in Illinois. Xfinity received the best speed ratings in our latest customer satisfaction survey, while T-Mobile customers gave the best overall ratings.

Which internet provider is best in my area?

T-Mobile is likely the best provider in your area. T-Mobile’s 5G Home Internet received the best ratings in our customer satisfaction survey. The service also performed well when we tried it out for ourselves during our T-Mobile 5G Home Internet home test.

However, if you need the fastest speeds, you’re better off going with Xfinity or AT&T. Both offer gig speeds and receive excellent customer ratings.

What is the cheapest and fastest Wi-Fi in Illinois?

Astound is the cheapest ISP in Illinois, with plans starting around $25 per month in the Chicago area. T-Mobile’s 5G Home Internet is also worth checking out, as its flat $50 monthly rate comes with everything you need: self-installation, a rental internet gateway, and unlimited data are all included.

The fastest major ISP in Illinois is AT&T, with fiber internet speeds up to 5,000Mbps.

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