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Overview of internet satisfaction and availability in Mississippi

Customers in Mississippi are delighted with their internet options, ranking 5th overall in customer satisfaction. One reason may be because Mississippians have access to a wide variety of internet providers and plans. Most cities in the state have access to three or more providers, this can help customers comparison shop and get the best deal around. You can find top providers like AT&T, Xfinity, and Spectrum throughout the state, as well as smaller regional providers like C Spire fiber and First Step Internet.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Mississippi.

That ranks Mississippi 5th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Mississippi

 3.9/5 average customer satisfaction rating
 5th national ranking for customer satisfaction

$70.93 average price per payment for internet, per household

93.7% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
2,961,536 people

2.51 average people per household

$42,403 average income per household

41 average age per household

49% of population employed

80

7% lower than national average

Ranked 48th nationally

83

12% higher than national average

Ranked 23rd nationally

99%

14% higher than national average

Ranked 21st nationally

68%

13% lower than national average

Ranked 49th nationally

Average download speed
168.3 Mbps

13.3% lower than national average
Ranks 38th nationally

Average upload speed
86.1 Mbps

50.72% higher than national average
Ranks 2nd nationally
Compare your speed to the Mississippi average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Mississippi

Provider Avg download speed Avg upload speed Availability Order online
Spectrum 207.73 Mbps 15.45 Mbps 48.9% View Plans for Spectrum
C Spire 201.87 Mbps 137.4 Mbps 77.16%
XFINITY 179.17 Mbps 18.33 Mbps 95.78% View Plans for Xfinity
Xtream Powered by Mediacom 167.62 Mbps 25.41 Mbps 89.24% View Plans for Mediacom
99% of people in Mississippi have access to 100Mbps or faster broadband, ranking 19th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 170.98 Mbps 98.57% 94.09% See all providers for Satellite
LTE Home 150 Mbps 0.35% 98% See all providers for LTE Home
Fixed Wireless 17.19 Mbps 23.67% 64.73% See all providers for Fixed Wireless
Fiber 2690.97 Mbps 82.67% 59.82% See all providers for Fiber
DSL 71.24 Mbps 76.28% 47.91% See all providers for DSL
Cable 1636.33 Mbps 50.91% 85.38% See all providers for Cable
5G Home 222.08 Mbps 79.96% 49.46% See all providers for 5G Home

Best cities for internet in Mississippi

Cities in Mississippi with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Picayune 228.79 Mbps 103.24 Mbps 36% AT&T
Brandon 224.38 Mbps 113.39 Mbps 73% AT&T
Hernando 209.52 Mbps 129.44 Mbps 73% AT&T
Madison 206.84 Mbps 119.51 Mbps 79% AT&T
Ocean Springs 206.18 Mbps 142.37 Mbps 80% AT&T
Petal 204.48 Mbps 146.8 Mbps 19% AT&T
Starkville 196.35 Mbps 106.49 Mbps 86% AT&T
Columbus 194.36 Mbps 127.01 Mbps 65% AT&T

Picayune is the best city in Mississippi for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Brandon and Hernando also earn top rankings, according to our data.

The most connected cities in Mississippi

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Ridgeland 24,618 100% 100% 100%
Jackson 153,271 100% 100% 100%
Madison 27,595 100% 100% 100%
Pearl 27,255 100% 100% 100%
Richland 7,208 100% 100% 100%
Southaven 54,908 100% 100% 100%
Brandon 25,142 100% 100% 100%

Ridgeland is the most internet-connected city in Mississippi. Ridgeland makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Ridgeland's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Jackson and Madison also make it to the top of our list.

Top cities in Mississippi

Jackson

Population: 153,271

Median income: $48,414

162.7 Mbps
avg. download speed

59.36 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Gulfport

Population: 72,524

Median income: $57,866

171.17 Mbps
avg. download speed

95.43 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Southaven

Population: 54,908

Median income: $74,562

182.36 Mbps
avg. download speed

36.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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