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Overview of internet satisfaction and availability in Mississippi

Customers in Mississippi are delighted with their internet options, ranking 5th overall in customer satisfaction. One reason may be because Mississippians have access to a wide variety of internet providers and plans. Most cities in the state have access to three or more providers, this can help customers comparison shop and get the best deal around. You can find top providers like AT&T, Xfinity, and Spectrum throughout the state, as well as smaller regional providers like C Spire fiber and First Step Internet.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Mississippi.

That ranks Mississippi 5th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Mississippi

 3.9/5 average customer satisfaction rating
 5th national ranking for customer satisfaction

$70.93 average price per payment for internet, per household

93.7% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
2,961,536 people

2.51 average people per household

$42,403 average income per household

41 average age per household

49% of population employed

81

7% lower than national average

Ranked 48th nationally

87

16% higher than national average

Ranked 17th nationally

99%

14% higher than national average

Ranked 21st nationally

68%

13% lower than national average

Ranked 49th nationally

Average download speed
105 Mbps

21.75% lower than national average
Ranks 41st nationally

Average upload speed
82.1 Mbps

22.5% higher than national average
Ranks 1st nationally
Compare your speed to the Mississippi average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Mississippi

Provider Avg download speed Avg upload speed Availability Order online
Xtream Powered by Mediacom 213.85 Mbps 46.49 Mbps 92.49% View Plans for Mediacom
First Step Internet 211.43 Mbps 148.88 Mbps 69.55% View Plans for First Step Internet
Pavlov Media 166.41 Mbps 124.43 Mbps 100% View Plans for Pavlov Media
Spectrum 160.36 Mbps 15.85 Mbps 48.9% View Plans for Spectrum
C Spire 151.95 Mbps 124.12 Mbps 77.16% View Plans for C Spire
99% of people in Mississippi have access to 100Mbps or faster broadband, ranking 20th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 124.26 Mbps 91.25% 98.43% See all providers for Satellite
LTE Home 150 Mbps 0.35% 98% See all providers for LTE Home
Fixed Wireless 17.54 Mbps 23.72% 64.36% See all providers for Fixed Wireless
Fiber 2768.24 Mbps 86.87% 59.27% See all providers for Fiber
DSL 143.28 Mbps 73.79% 48.38% See all providers for DSL
Cable 1084.09 Mbps 50.04% 91.52% See all providers for Cable
5G Home 241.66 Mbps 79.62% 45.08% See all providers for 5G Home

Best cities for internet in Mississippi

Cities in Mississippi with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Ocean Springs 166.95 Mbps 122.29 Mbps 78% AT&T
Madison 166.42 Mbps 115.37 Mbps 77% C Spire
Brandon 165.7 Mbps 101.59 Mbps 80% AT&T
Ridgeland 153.88 Mbps 53.05 Mbps 73% XFINITY
Hernando 153.87 Mbps 103.68 Mbps 75% XFINITY
Picayune 146.56 Mbps 62.86 Mbps 33% Spectrum
Olive Branch 145.29 Mbps 65.13 Mbps 45% C Spire
Laurel 142.94 Mbps 85.64 Mbps 55% XFINITY

Ocean Springs is the best city in Mississippi for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Madison and Brandon also earn top rankings, according to our data.

The most connected cities in Mississippi

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Jackson 153,271 100% 100% 100%
Biloxi 49,141 100% 100% 100%
Clinton 27,668 100% 100% 100%
Southaven 54,908 100% 100% 100%
Gulfport 72,524 100% 100% 100%
Meridian 34,990 100% 100% 100%
Tupelo 37,939 100% 100% 100%
Columbus 23,896 100% 100% 100%

Jackson is the most internet-connected city in Mississippi. Jackson makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Jackson's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Biloxi and Clinton also make it to the top of our list.

Top cities in Mississippi

Jackson

Population: 153,271

Median income: $48,414

108.78 Mbps
avg. download speed

53.13 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Gulfport

Population: 72,524

Median income: $57,866

108.86 Mbps
avg. download speed

70.08 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

Southaven

Population: 54,908

Median income: $74,562

133.14 Mbps
avg. download speed

43.07 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
C Spire

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Mississippi FAQs

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