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Overview of internet satisfaction and availability in Washington

Washington’s top internet providers are Xfinity, CenturyLink, Spectrum, and Ziply Fiber. Xfinity’s cable internet is most widely available in the state. Xfinity scored the top speed ratings in our customer satisfaction survey and offers a wide variety of plans. For fiber internet in Washington, look to CenturyLink or Ziply fiber; both offer gig speeds. 

Many Washingtonians also have access to fixed-wireless internet through T-Mobile and Verizon, both of which received high ratings in our customer satisfaction survey. We think T-Mobile 5G Home Internet has more value, but Verizon offers faster speeds.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Washington.

That ranks Washington 37th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Washington

 3.6/5 average customer satisfaction rating
 37th national ranking for customer satisfaction

$66.96 average price per payment for internet, per household

87.6% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
7,887,965 people

2.68 average people per household

$77,494 average income per household

41 average age per household

56% of population employed

91

6% higher than national average

Ranked 7th nationally

77

3% higher than national average

Ranked 38th nationally

98%

12% higher than national average

Ranked 39th nationally

86%

9% higher than national average

Ranked 8th nationally

Average download speed
129.4 Mbps

5.35% lower than national average
Ranks 26th nationally

Average upload speed
36.6 Mbps

37.31% lower than national average
Ranks 46th nationally
Compare your speed to the Washington average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Washington

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 194.71 Mbps 21.59 Mbps 95.78% View Plans for Xfinity
Spectrum 134.55 Mbps 13.63 Mbps 48.9% View Plans for Spectrum
Astound Broadband 133.85 Mbps 28.12 Mbps 55.16%
Hood Canal Communications 132.69 Mbps 78.43 Mbps 99.6% View Plans for Hood Canal Communications
Lightcurve 129.66 Mbps 117.45 Mbps 100% View Plans for Lightcurve
98% of people in Washington have access to 100Mbps or faster broadband, ranking 38th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 241.95 Mbps 82.19% 46.45% See all providers for 5G Home
Cable 1561.19 Mbps 93.6% 75.57% See all providers for Cable
DSL 275.84 Mbps 65.6% 56.08% See all providers for DSL
Fiber 12167.54 Mbps 76.81% 61.29% See all providers for Fiber
Fixed Wireless 137.09 Mbps 50.27% 87.59% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.2% 98% See all providers for LTE Home
Satellite 172.15 Mbps 96.96% 96.47% See all providers for Satellite

Best cities for internet in Washington

Cities in Washington with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Maple Valley 235.39 Mbps 29.03 Mbps 29% XFINITY
Spanaway 225.75 Mbps 19.18 Mbps 47% XFINITY
Mukilteo 218.78 Mbps 40.41 Mbps 44% Astound Broadband
Mountlake Terrace 217.6 Mbps 52.11 Mbps 43% Empower Broadband
Bonney Lake 207.93 Mbps 23.07 Mbps 26% XFINITY
Lakewood 203.12 Mbps 26 Mbps 49% XFINITY
Puyallup 199.56 Mbps 19.14 Mbps 55% Lightcurve
Aberdeen 195.18 Mbps 18.1 Mbps 68% XFINITY

Maple Valley is the best city in Washington for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Spanaway and Mukilteo also earn top rankings, according to our data.

The most connected cities in Washington

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Napavine 1,700 100% 100% 100%
Richland 60,867 100% 100% 100%
Summitview 7,266 100% 100% 100%
Pasco 77,274 100% 100% 100%
West Pasco 1,870 100% 100% 100%
West Richland 16,547 100% 100% 100%
Bellingham 91,353 100% 100% 100%
Camas 26,387 100% 100% 100%

Napavine is the most internet-connected city in Washington. Napavine makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Napavine's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Richland and Summitview also make it to the top of our list.

Top cities in Washington

Seattle

Population: 734,603

Median income: $97,131

88.15 Mbps
avg. download speed

37.9 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Spokane

Population: 227,922

Median income: $61,737

130.47 Mbps
avg. download speed

34.04 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Tacoma

Population: 219,234

Median income: $70,085

165.38 Mbps
avg. download speed

22.26 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Washington FAQs

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