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Overview of internet satisfaction and availability in Washington

Washington’s top internet providers are Xfinity, CenturyLink, Spectrum, and Ziply Fiber. Xfinity’s cable internet is most widely available in the state. Xfinity scored the top speed ratings in our customer satisfaction survey and offers a wide variety of plans. For fiber internet in Washington, look to CenturyLink or Ziply fiber; both offer gig speeds. 

Many Washingtonians also have access to fixed-wireless internet through T-Mobile and Verizon, both of which received high ratings in our customer satisfaction survey. We think T-Mobile 5G Home Internet has more value, but Verizon offers faster speeds.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Washington.

That ranks Washington 37th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Washington

 3.6/5 average customer satisfaction rating
 37th national ranking for customer satisfaction

$66.96 average price per payment for internet, per household

87.6% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
7,887,965 people

2.66 average people per household

$76,292 average income per household

42 average age per household

55% of population employed

91

5% higher than national average

Ranked 7th nationally

73

3% lower than national average

Ranked 40th nationally

98%

12% higher than national average

Ranked 39th nationally

85%

9% higher than national average

Ranked 7th nationally

Average download speed
126 Mbps

6.08% lower than national average
Ranks 26th nationally

Average upload speed
35.5 Mbps

47.02% lower than national average
Ranks 46th nationally
Compare your speed to the Washington average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Washington

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 188.84 Mbps 21.03 Mbps 95.78% View Plans for Xfinity
Spectrum 135.42 Mbps 13.67 Mbps 48.9% View Plans for Spectrum
Hood Canal Communications 131.84 Mbps 79.33 Mbps 99.6% View Plans for Hood Canal Communications
Astound Broadband 129.95 Mbps 27.13 Mbps 53.78%
Wi-Fiber 117.91 Mbps 243.35 Mbps 88.28% View Plans for Wi-Fiber
97% of people in Washington have access to 100Mbps or faster broadband, ranking 35th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 244.02 Mbps 81.97% 46.29% See all providers for 5G Home
Cable 1128.89 Mbps 93.86% 75.46% See all providers for Cable
DSL 257.24 Mbps 69.63% 55.58% See all providers for DSL
Fiber 1735.38 Mbps 72.87% 60.35% See all providers for Fiber
Fixed Wireless 141.01 Mbps 50.27% 87.63% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.2% 98% See all providers for LTE Home
Satellite 136.5 Mbps 92.16% 99.46% See all providers for Satellite

Best cities for internet in Washington

Cities in Washington with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Mukilteo 224.14 Mbps 38.13 Mbps 33% Astound Broadband
Spanaway 219.77 Mbps 18.4 Mbps 51% XFINITY
Maple Valley 210.44 Mbps 27.21 Mbps 29% XFINITY
Mountlake Terrace 209.69 Mbps 48.41 Mbps 34% Empower Broadband
Bonney Lake 205.51 Mbps 21.64 Mbps 28% XFINITY
Edmonds 194.89 Mbps 65.49 Mbps 37% Astound Broadband
Oak Harbor 193.23 Mbps 16.93 Mbps 11% XFINITY
Aberdeen 191.9 Mbps 21.28 Mbps 71% XFINITY

Mukilteo is the best city in Washington for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Spanaway and Maple Valley also earn top rankings, according to our data.

The most connected cities in Washington

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Seattle 734,603 100% 100% 100%
Tacoma 219,234 100% 100% 100%
Spokane 227,922 100% 100% 100%
Vancouver 190,700 100% 100% 100%
Everett 110,847 100% 100% 100%
Kent 135,169 100% 49% 100%
Bellevue 150,606 100% 100% 100%
Richland 60,867 100% 100% 100%

Seattle is the most internet-connected city in Washington. Seattle makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Seattle's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Tacoma and Spokane also make it to the top of our list.

Top cities in Washington

Seattle

Population: 734,603

Median income: $97,131

84.98 Mbps
avg. download speed

36.81 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Synergy Internet

Spokane

Population: 227,922

Median income: $61,737

131.22 Mbps
avg. download speed

33.16 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

Tacoma

Population: 219,234

Median income: $70,085

159.01 Mbps
avg. download speed

22.25 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Washington FAQs

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