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Overview of internet satisfaction and availability in Washington

Washington’s top internet providers are Xfinity, CenturyLink, Spectrum, and Ziply Fiber. Xfinity’s cable internet is most widely available in the state. Xfinity scored the top speed ratings in our customer satisfaction survey and offers a wide variety of plans. For fiber internet in Washington, look to CenturyLink or Ziply fiber; both offer gig speeds. 

Many Washingtonians also have access to fixed-wireless internet through T-Mobile and Verizon, both of which received high ratings in our customer satisfaction survey. We think T-Mobile 5G Home Internet has more value, but Verizon offers faster speeds.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Washington.

That ranks Washington 37th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Washington

 3.6/5 average customer satisfaction rating
 37th national ranking for customer satisfaction

$66.96 average price per payment for internet, per household

87.6% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
7,693,612 people

2.68 average people per household

$77,494 average income per household

41 average age per household

56% of population employed

91

6% higher than national average

Ranked 7th nationally

75

9% higher than national average

Ranked 42nd nationally

100%

14% higher than national average

Ranked 1st nationally

86%

9% higher than national average

Ranked 8th nationally

Average download speed
130 Mbps

5.35% lower than national average
Ranks 26th nationally

Average upload speed
36.6 Mbps

37.31% lower than national average
Ranks 46th nationally
Compare your speed to the Washington average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Washington

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 385.77 Mbps 330.99 Mbps 65.26% View Plans for Google Fiber
Atlas Broadband 262.13 Mbps 88.86 Mbps 88.75% View Plans for Atlas Broadband
XFINITY 260.39 Mbps 37.12 Mbps 95.78% View Plans for Xfinity
Ziply Fiber 193.24 Mbps 189.26 Mbps 91.04% View Plans for Ziply Fiber
Spectrum 187.94 Mbps 14.25 Mbps 48.9% View Plans for Spectrum
100% of people in Washington have access to 100Mbps or faster broadband, ranking 2nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 252.38 Mbps 92.82% 43.47% See all providers for 5G Home
Cable 1528.97 Mbps 95.69% 73.6% See all providers for Cable
DSL 289.5 Mbps 59.38% 56.22% See all providers for DSL
Fiber 11607.63 Mbps 74.97% 60.96% See all providers for Fiber
Fixed Wireless 137.09 Mbps 51.54% 87.59% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.2% 98% See all providers for LTE Home
Satellite 171.31 Mbps 99.27% 96.5% See all providers for Satellite

Best cities for internet in Washington

Cities in Washington with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Bainbridge Island 364.72 Mbps 61.36 Mbps 56% XFINITY
Mukilteo 280.74 Mbps 63.72 Mbps 44% Astound Broadband
Auburn 280.04 Mbps 44.23 Mbps 49% XFINITY
Sedro-Woolley 279.89 Mbps 139.16 Mbps 40% Ziply Fiber
Centralia 276.8 Mbps 27.26 Mbps 27% XFINITY
Oak Harbor 270.65 Mbps 31.89 Mbps 47% Ziply Fiber
Lynnwood 269.17 Mbps 130.12 Mbps 46% XFINITY
Woodinville 267.4 Mbps 48.54 Mbps 49% Ziply Fiber

Bainbridge Island is the best city in Washington for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Mukilteo and Auburn also earn top rankings, according to our data.

The most connected cities in Washington

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Richland 60,867 100% 100% 100%
West Richland 16,547 100% 100% 100%
Summitview 7,266 100% 100% 100%
Napavine 1,700 100% 100% 100%
Pasco 77,274 100% 100% 100%
West Pasco 1,870 100% 100% 100%
Ahtanum 3,353 100% 100% 100%
Eschbach 209 100% 100% 100%

Richland is the most internet-connected city in Washington. Richland makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Richland's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. West Richland and Summitview also make it to the top of our list.

Top cities in Washington

Seattle

Population: 734,603

Median income: $97,131

138.57 Mbps
avg. download speed

46.32 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Ziply Fiber

Spokane

Population: 227,922

Median income: $61,737

214.78 Mbps
avg. download speed

48.7 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
TDS Telecom

Tacoma

Population: 219,234

Median income: $70,085

235.17 Mbps
avg. download speed

31 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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