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Overview of internet satisfaction and availability in Louisiana

Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.

That ranks Louisiana 11th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Louisiana

 3.8/5 average customer satisfaction rating
 11th national ranking for customer satisfaction

$76.02 average price per payment for internet, per household

89.6% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
4,616,106 people

2.53 average people per household

$46,524 average income per household

40 average age per household

50% of population employed

82

6% lower than national average

Ranked 46th nationally

84

13% higher than national average

Ranked 20th nationally

100%

14% higher than national average

Ranked 16th nationally

71%

9% lower than national average

Ranked 45th nationally

Average download speed
125.2 Mbps

8.45% lower than national average
Ranks 29th nationally

Average upload speed
52.1 Mbps

10.87% lower than national average
Ranks 30th nationally
Compare your speed to the Louisiana average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Louisiana

Provider Avg download speed Avg upload speed Availability Order online
Consolidated Communications 229.99 Mbps 237.45 Mbps 79.99% View Plans for Consolidated Communications
Cameron Communications 214.92 Mbps 179.93 Mbps 100%
Cox Communications 198.78 Mbps 15.61 Mbps 95.73% View Plans for Cox Communications
REV 190.79 Mbps 23.12 Mbps 99% View Plans for REV
Optimum 167.07 Mbps 22.19 Mbps 88.26% View Plans for Optimum
100% of people in Louisiana have access to 100Mbps or faster broadband, ranking 14th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 230.2 Mbps 88.64% 56.08% See all providers for 5G Home
Cable 1035.44 Mbps 47.21% 71.32% See all providers for Cable
DSL 243.42 Mbps 39.47% 79.26% See all providers for DSL
Fiber 2769.14 Mbps 83.71% 74.62% See all providers for Fiber
Fixed Wireless 117.89 Mbps 33.44% 67.94% See all providers for Fixed Wireless
LTE Home 150 Mbps 1.25% 98% See all providers for LTE Home
Satellite 156.92 Mbps 99.55% 97.16% See all providers for Satellite

Best cities for internet in Louisiana

Cities in Louisiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Gretna 279.62 Mbps 84.46 Mbps 82% Cox Communications
Abbeville 272.34 Mbps 25.36 Mbps 62% Cox Communications
Gonzales 207.4 Mbps 114.1 Mbps 63% Cox Communications
Bossier City 202.31 Mbps 69.72 Mbps 65% AT&T
Marrero 192.96 Mbps 97.69 Mbps 94% AT&T
Prairieville 187.28 Mbps 89.46 Mbps 81% AT&T
Metairie 181.61 Mbps 83.42 Mbps 85% AT&T
Carencro 178.88 Mbps 62.01 Mbps 63% AT&T

Gretna is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Gonzales also earn top rankings, according to our data.

The most connected cities in Louisiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Shreveport 186,183 100% 100% 100%
Bossier City 62,971 100% 100% 100%
Broussard 13,322 100% 100% 100%
Lafayette 121,706 100% 100% 100%
Lake Charles 82,430 100% 100% 100%
Baton Rouge 225,500 100% 100% 100%
Bayou Blue 11,624 100% 100% 100%
Cade 1,960 100% 100% 100%

Shreveport is the most internet-connected city in Louisiana. Shreveport makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Shreveport's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Bossier City and Broussard also make it to the top of our list.

Top cities in Louisiana

New Orleans

Population: 380,408

Median income: $41,193

121.88 Mbps
avg. download speed

43.13 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Baton Rouge

Population: 225,500

Median income: $56,248

151.1 Mbps
avg. download speed

58.36 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Shreveport

Population: 186,183

Median income: $48,720

133.18 Mbps
avg. download speed

51.46 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Consolidated Communications

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Louisiana FAQs

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