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Overview of internet satisfaction and availability in Louisiana

Technically, AT&T has the most coverage in Louisiana with its DSL internet, but AT&T doesn't offer it to new customers. Instead, you can sign up for AT&T's fixed wireless internet or its fiber-to-the-home service (if you can get it). Cox is the second most available wired internet provider with cable and fiber internet, followed by Spectrum (cable, fiber), Xfinity (cable only), and Optimum (cable, fiber). If you can't get wired internet, Verizon and T-Mobile are your next-best options outside getting satellite internet.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Louisiana.

That ranks Louisiana 11th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Louisiana

 3.8/5 average customer satisfaction rating
 11th national ranking for customer satisfaction

$76.02 average price per payment for internet, per household

89.6% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
4,616,106 people

2.52 average people per household

$46,539 average income per household

40 average age per household

50% of population employed

82

6% lower than national average

Ranked 45th nationally

86

15% higher than national average

Ranked 17th nationally

100%

14% higher than national average

Ranked 16th nationally

71%

9% lower than national average

Ranked 45th nationally

Average download speed
121.2 Mbps

9.7% lower than national average
Ranks 31st nationally

Average upload speed
52.8 Mbps

21.24% lower than national average
Ranks 29th nationally
Compare your speed to the Louisiana average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Louisiana

Provider Avg download speed Avg upload speed Availability Order online
Consolidated Communications 229.99 Mbps 237.45 Mbps 79.99% View Plans for Consolidated Communications
Cameron Communications 201.2 Mbps 176.8 Mbps 100% View Plans for Cameron Communications
Cox Communications 183.38 Mbps 16.14 Mbps 95.73% View Plans for Cox Communications
REV 179.2 Mbps 21.61 Mbps 99% View Plans for REV
Optimum 161.39 Mbps 22.22 Mbps 88.26% View Plans for Optimum
100% of people in Louisiana have access to 100Mbps or faster broadband, ranking 14th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 114.58 Mbps 84.52% 99.01% See all providers for Satellite
LTE Home 150 Mbps 1.25% 98% See all providers for LTE Home
Fixed Wireless 118.42 Mbps 34.85% 68.07% See all providers for Fixed Wireless
Fiber 2882.47 Mbps 85.7% 75.19% See all providers for Fiber
DSL 385.56 Mbps 18.72% 74.73% See all providers for DSL
Cable 876.55 Mbps 47.21% 70.95% See all providers for Cable
5G Home 244.82 Mbps 88.01% 53.49% See all providers for 5G Home

Best cities for internet in Louisiana

Cities in Louisiana with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Gretna 250.04 Mbps 96.32 Mbps 89% AT&T
Abbeville 237.71 Mbps 25.48 Mbps 62% Cox Communications
Bossier City 196.46 Mbps 71.21 Mbps 62% AT&T
Gonzales 184.23 Mbps 103.07 Mbps 63% Cox Communications
Hammond 173.1 Mbps 28.5 Mbps 81% Spectrum
Zachary 173.05 Mbps 132.74 Mbps 68% Cox Communications
Prairieville 171.48 Mbps 94.21 Mbps 81% AT&T
Metairie 170.98 Mbps 83.23 Mbps 86% AT&T

Gretna is the best city in Louisiana for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Abbeville and Bossier City also earn top rankings, according to our data.

The most connected cities in Louisiana

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
New Orleans 380,408 100% 100% 100%
Baton Rouge 225,500 100% 100% 100%
Shreveport 186,183 100% 100% 100%
Lafayette 121,706 100% 100% 100%
Metairie 140,046 100% 100% 100%
Bossier City 62,971 100% 100% 100%
Lake Charles 82,430 100% 100% 100%
Monroe 47,631 100% 100% 100%

New Orleans is the most internet-connected city in Louisiana. New Orleans makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of New Orleans's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Baton Rouge and Shreveport also make it to the top of our list.

Top cities in Louisiana

New Orleans

Population: 380,408

Median income: $41,193

113.76 Mbps
avg. download speed

45.4 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Breezeline

Baton Rouge

Population: 225,500

Median income: $56,248

146.66 Mbps
avg. download speed

58.66 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
AT&T

Shreveport

Population: 186,183

Median income: $48,720

133.5 Mbps
avg. download speed

50.88 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Louisiana FAQs

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