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Find internet service and providers in Pennsylvania

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Overview of internet satisfaction and availability in Pennsylvania

Astound Broadband and Xfinity are your primary cable internet providers in Pennsylvania, with speeds of up to 1.2Gbps. But unlike Xfinity, Astound also has affordable fiber internet in Luzerne County—even after the promotional pricing. Other fiber internet providers include Verizon, Kinetic Internet by Windstream, and Frontier, with the highest speeds hitting 5Gbps. If you can't get wired internet, Verizon has your back with its 5G Home service, as does AT&T and T-Mobile. HughesNet and Viasat offer satellite internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.

That ranks Pennsylvania 30th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Pennsylvania

 3.7/5 average customer satisfaction rating
 30th national ranking for customer satisfaction

$84.33 average price per payment for internet, per household

87.7% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

12,805,190 people

2.44 average people per household

$64,595 average income per household

44 average age per household

57% of population employed


1% higher than national average

Ranked 32nd nationally


13% lower than national average

Ranked 44th nationally


15% higher than national average

Ranked 12th nationally


4% higher than national average

Ranked 24th nationally

Average download speed
135.7 Mbps

1.14% higher than national average
Ranks 20th nationally

Average upload speed
44.8 Mbps

33.16% lower than national average
Ranks 36th nationally
Compare your speed to the Pennsylvania average with our Speed Test.
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Fastest internet providers in Pennsylvania

Provider Avg download speed Avg upload speed Availability Order online
Shentel 284.16 Mbps 278 Mbps 83.39% View Plans for Shentel
XFINITY 176.06 Mbps 19.36 Mbps 95.78% View Plans for Xfinity
Optimum 158.62 Mbps 25.78 Mbps 88.26% View Plans for Optimum
Astound Broadband 154.18 Mbps 25.37 Mbps 53.78%
Citizens Fiber 152.49 Mbps 112.93 Mbps 93.14% View Plans for Citizens Fiber
100% of people in Pennsylvania have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 263.22 Mbps 96.71% 70.79% See all providers for 5G Home
Cable 882.79 Mbps 96.93% 84.06% See all providers for Cable
DSL 421.7 Mbps 79.48% 78.43% See all providers for DSL
Fiber 1797.33 Mbps 65.33% 91.45% See all providers for Fiber
Fixed Wireless 64.49 Mbps 18.66% 70.88% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.15% 98% See all providers for LTE Home
Satellite 134.69 Mbps 99.16% 95.65% See all providers for Satellite

Best cities for internet in Pennsylvania

Cities in Pennsylvania with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Drexel Hill 212.05 Mbps 51.13 Mbps 100% Verizon Home Internet
King of Prussia 211.47 Mbps 65.9 Mbps 88% XFINITY
Levittown 211.14 Mbps 89.04 Mbps 91% Verizon Home Internet
Chester 210.5 Mbps 32.69 Mbps 100% XFINITY
Columbia 209.66 Mbps 174.73 Mbps 100% XFINITY
Darby 209.45 Mbps 91.37 Mbps 100% Verizon Home Internet
Bristol 208.7 Mbps 93.2 Mbps 100% Verizon Home Internet
Monroeville 208.11 Mbps 53.26 Mbps 100% Verizon Home Internet

Drexel Hill is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. King of Prussia and Levittown also earn top rankings, according to our data.

The most connected cities in Pennsylvania

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Philadelphia 1,593,208 100% 100% 100%
Pittsburgh 303,843 100% 100% 100%
Harrisburg 50,055 100% 100% 100%
Scranton 76,119 100% 30% 100%
Allentown 125,292 100% 100% 100%
Wilkes-Barre 44,123 100% 100% 100%
Bethel Park 33,275 100% 100% 100%
Plum 27,032 100% 100% 100%

Philadelphia is the most internet-connected city in Pennsylvania. Philadelphia makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Philadelphia's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Pittsburgh and Harrisburg also make it to the top of our list.

Top cities in Pennsylvania


Population: 1,593,208

Median income: $56,752

150.75 Mbps
avg. download speed

62.68 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 303,843

Median income: $62,658

164.82 Mbps
avg. download speed

65.02 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 125,292

Median income: $66,400

162.34 Mbps
avg. download speed

40.16 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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