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Overview of internet satisfaction and availability in Pennsylvania

Astound Broadband and Xfinity are your primary cable internet providers in Pennsylvania, with speeds of up to 1.2Gbps. But unlike Xfinity, Astound also has affordable fiber internet in Luzerne County—even after the promotional pricing. Other fiber internet providers include Verizon, Kinetic Internet by Windstream, and Frontier, with the highest speeds hitting 5Gbps. If you can't get wired internet, Verizon has your back with its 5G Home service, as does AT&T and T-Mobile. HughesNet and Viasat offer satellite internet.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.

That ranks Pennsylvania 30th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Pennsylvania

 3.7/5 average customer satisfaction rating
 30th national ranking for customer satisfaction

$84.33 average price per payment for internet, per household

87.7% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
12,805,190 people

2.48 average people per household

$63,773 average income per household

44 average age per household

57% of population employed

87

1% higher than national average

Ranked 33rd nationally

72

3% lower than national average

Ranked 43rd nationally

100%

15% higher than national average

Ranked 12th nationally

81%

3% higher than national average

Ranked 24th nationally

Average download speed
138.5 Mbps

1.27% higher than national average
Ranks 18th nationally

Average upload speed
45.6 Mbps

22.05% lower than national average
Ranks 37th nationally
Compare your speed to the Pennsylvania average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Pennsylvania

Provider Avg download speed Avg upload speed Availability Order online
Shentel 290.37 Mbps 282.65 Mbps 83.39% View Plans for Shentel
Brightspeed 289.55 Mbps 334.24 Mbps 84.9% View Plans for Brightspeed
GoNetspeed 188.81 Mbps 187.58 Mbps 59.44% View Plans for GoNetspeed
XFINITY 180.26 Mbps 19.15 Mbps 95.78% View Plans for Xfinity
Astound Broadband 167.64 Mbps 25.97 Mbps 55.16%
100% of people in Pennsylvania have access to 100Mbps or faster broadband, ranking 11th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 255.16 Mbps 97.31% 71.52% See all providers for 5G Home
Cable 1317.58 Mbps 96.71% 82.81% See all providers for Cable
DSL 174.67 Mbps 72.69% 79.71% See all providers for DSL
Fiber 1870.33 Mbps 72.09% 87.58% See all providers for Fiber
Fixed Wireless 62.11 Mbps 18.66% 71.53% See all providers for Fixed Wireless
LTE Home 150 Mbps 0.15% 98% See all providers for LTE Home
Satellite 175.62 Mbps 99.62% 98.69% See all providers for Satellite

Best cities for internet in Pennsylvania

Cities in Pennsylvania with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Middletown 269.02 Mbps 79.83 Mbps 80% Verizon Home Internet
Huntingdon Valley 239.98 Mbps 74.5 Mbps 100% Verizon Home Internet
Bristol 238.25 Mbps 96.02 Mbps 100% Verizon Home Internet
Chester 235.9 Mbps 35.2 Mbps 100% XFINITY
Lansdale 227.88 Mbps 84.49 Mbps 100% Verizon Home Internet
Levittown 222.18 Mbps 88.94 Mbps 91% XFINITY
Darby 221.42 Mbps 99.56 Mbps 100% Astound Broadband
Newtown 221.26 Mbps 93.27 Mbps 100% Verizon Home Internet

Middletown is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Huntingdon Valley and Bristol also earn top rankings, according to our data.

The most connected cities in Pennsylvania

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Unionville 722 100% 100% 100%
Brownstown 3,582 100% 100% 100%
Economy 9,063 100% 100% 100%
Franklin 6,964 100% 100% 100%
Hannasville 113 100% 100% 100%
Oakland 2,775 100% 100% 100%
Sugarcreek 4,785 100% 100% 100%
West Springfield 13,377 100% 100% 100%

Unionville is the most internet-connected city in Pennsylvania. Unionville makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Unionville's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Brownstown and Economy also make it to the top of our list.

Top cities in Pennsylvania

Philadelphia

Population: 1,593,208

Median income: $56,752

155.75 Mbps
avg. download speed

63.8 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
ThinkBig Networks

Pittsburgh

Population: 303,843

Median income: $62,658

168.19 Mbps
avg. download speed

65.19 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Allentown

Population: 125,292

Median income: $66,400

165.35 Mbps
avg. download speed

40.17 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Pennsylvania FAQs

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