Find internet service and providers in Pennsylvania
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Overview of internet satisfaction and availability in Pennsylvania
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Pennsylvania.
That ranks Pennsylvania 30th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Pennsylvania
3.7/5 average customer satisfaction rating
30th
national ranking for customer satisfaction
$84.33 average price per payment for internet, per household
87.7% of the time, advertised speeds meet household needs
3.6/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
12,805,190 people
2.44 average people per household
$64,315 average income per household
44 average age per household
57% of population employed
1% higher than national average
Ranked 32nd nationally
16% lower than national average
Ranked 42nd nationally
19% higher than national average
Ranked 20th nationally
4% higher than national average
Ranked 25th nationally
Fastest internet providers in Pennsylvania
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Shentel | 291.63 Mbps | 285.31 Mbps | 83.39% | View Plans for Shentel |
| XFINITY | 175.39 Mbps | 19.38 Mbps | 95.8% | View Plans for Xfinity |
| Optimum | 160.31 Mbps | 25.72 Mbps | 68.59% | View Plans for Optimum |
| Astound Broadband | 153.31 Mbps | 25.33 Mbps | 53.78% | |
| Citizens Fiber | 151.35 Mbps | 111.99 Mbps | 93.14% | View Plans for Citizens Fiber |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 228.9 Mbps | 95.77% | 89.66% | See all providers |
| Cable | 901.78 Mbps | 94.55% | 84.24% | See all providers |
| DSL | 382.41 Mbps | 77.79% | 79.24% | See all providers |
| Fiber | 1982.42 Mbps | 62.71% | 88.69% | See all providers |
| Fixed Wireless | 79.08 Mbps | 19.19% | 72.62% | See all providers |
| LTE Home | 99 Mbps | 13.31% | 99% | See all providers |
| Satellite | 89.08 Mbps | 97.61% | 100% | See all providers |
Best cities for internet in Pennsylvania
Cities in Pennsylvania with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Oakdale | 248.15 Mbps | 107.12 Mbps | 100% | Verizon Home Internet |
| Hatboro | 246.83 Mbps | 94 Mbps | 100% | Verizon Home Internet |
| Royersford | 240.56 Mbps | 121.11 Mbps | 100% | Verizon Home Internet |
| Glenolden | 237.44 Mbps | 57.57 Mbps | 100% | XFINITY |
| Ridley Park | 235.53 Mbps | 43.81 Mbps | 92% | XFINITY |
| Marcus Hook | 221.24 Mbps | 103.44 Mbps | 100% | Verizon Home Internet |
| Clairton | 219.77 Mbps | 87.66 Mbps | 100% | Verizon Home Internet |
| Exton | 219.6 Mbps | 99.99 Mbps | 78% | Verizon Home Internet |
Oakdale is the best city in Pennsylvania for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Hatboro and Royersford also earn top rankings, according to our data.
The most connected cities in Pennsylvania
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Philadelphia | 1,579,401 | 100% | 100% | 100% |
| Pittsburgh | 679,225 | 100% | 100% | 100% |
| Harrisburg | 170,283 | 100% | 100% | 100% |
| Allentown | 170,608 | 100% | 100% | 100% |
| Scranton | 99,510 | 100% | 23% | 100% |
| Wilkes-Barre | 41,622 | 100% | 100% | 100% |
| Bethel Park | 32,316 | 100% | 100% | 100% |
| Bethlehem | 124,597 | 100% | 100% | 100% |
Philadelphia is the most internet-connected city in Pennsylvania. Philadelphia makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Philadelphia's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Pittsburgh and Harrisburg also make it to the top of our list.
Top cities in Pennsylvania
Philadelphia
Population: 1,579,401
Median income: $56,752
149.57 Mbps
avg. download speed
62.49 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Pittsburgh
Population: 679,225
Median income: $62,658
164.09 Mbps
avg. download speed
64.84 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
York
Population: 181,014
Median income: $71,262
131.62 Mbps
avg. download speed
20.36 Mbps
avg. upload speed
100% have access to high speed internet
31.22% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.