Internet providers in
Charlotte, NC

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How much internet speed do I need?

5+ Mbps
  • Regular browsing
  • Music streaming
  • Ideal for 1 person
10+ Mbps
  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people
20+ Mbps
  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people
40+ Mbps
  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

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Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

 
1. AT&T
Available in Charlotte
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
2. Spectrum
Available in Charlotte
Connection:
Cable & Fiber
Download speeds up to
1000Mbps
3. Viasat
Available in Charlotte
Connection:
Satellite
Download speeds up to
25Mbps
4. Windstream
Available in Charlotte
Connection:
DSL
Download speeds up to
100Mbps
5. Comporium Communications
Available in Charlotte
Connection:
DSL
Download speeds up to
25Mbps
6. RST Fiber
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
1. AT&T
Available in Charlotte
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
2. Spectrum
Available in Charlotte
Connection:
Cable & Fiber
Download speeds up to
1000Mbps
3. Viasat
Available in Charlotte
Connection:
Satellite
Download speeds up to
25Mbps
4. Windstream
Available in Charlotte
Connection:
DSL
Download speeds up to
100Mbps
5. Comporium Communications
Available in Charlotte
Connection:
DSL
Download speeds up to
25Mbps
6. Megapath
Available in Charlotte
Connection:
DSL & Other Copper Wireline
Download speeds up to
25Mbps
7. RST Fiber
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
8. Cogent Communication
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
9. MCNC
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
10. Level 3 Communications
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
1. AT&T
Available in Charlotte
Connection:
Mobile
AT&T
4GLTE
2. Sprint
Available in Charlotte
Connection:
Mobile
Sprint
4GLTE
3. T-Mobile
Available in Charlotte
Connection:
Mobile
T-Mobile
4GLTE

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What is the best internet provider in Charlotte?

Charlotte Residential Internet Coverage

With the Charlotte-Douglas International Airport and other major facilities in its borders, the city of Charlotte is a huge business and residential hub of North Carolina.

National internet provider AT&T helps businesses and residents get the high-speed internet they need, bringing both fiber service and DSL service to much of the city. The AT&T DSL network covers all of Charlotte, and the fiber network is quickly catching up. Service is available as far north as Highland Creek and Davis Lake, reaching through the central art of the city to reach the southern neighborhoods of Ballantyne and Provincetowne.

Through Windstream, several eastern Charlotte neighborhoods enjoy high-speed internet access. In the north, the neighborhoods of Derita, Druid Hills, and Villa Heights are in the service area. Covered eastern communities include Idlewild, East Forest, and Marlwood. Windstream serves the southern neighborhoods of Providence Crossing, Piper Glen Estates, and Rain Tree. Service is not available in most western and central neighborhoods.

Cable provider Time Warner Cable has an expansive coverage map that covers all of Charlotte.

Fiber internet is available in the southwestern part of Charlotte through RST Fiber. Neighborhoods that enjoy coverage include Eagle Lake, Olde Whitehall, and Yorkmount.

Similarly, Comporium Communications brings service to select southwestern neighborhoods. Neighborhoods that fit into the service area include Harbor House and Yorkshire.

Internet Provider types in Charlotte


Cable

100%
Coverage

DSL

97%
Coverage

Fiber

1%
Coverage

Internet Provider availability in Charlotte,NC


3 Mbps
100%
availability

10 Mbps
100%
availability

25 Mbps
100%
availability
Broadband internet availability
(Internet faster than 25 Mbps)
100%
Charlotte
79%
USA

Summary of Charlotte Internet Providers

ProviderTypeDownload speeds up toUser Rating
AT&TDSL & Fiber1000 Mbps3.0/5
SpectrumCable & Fiber1000 Mbps3.5/5
ViasatSatellite25 MbpsN/A
WindstreamDSL100 Mbps3.0/5
Comporium CommunicationsDSL25 Mbps3.0/5
RST FiberFiber1000 MbpsN/A
Availability and speeds displayed are not guaranteed and are subject to change.

Customer Reviews of Internet Providers in Charlotte


If you have any other option, take it. Otherwise stand by to play the game with TW where they are continually trying to raise your bill, at least every six months. I cancelled my TV service and went to an antenna with Sling TV and I can't believe I waited so long to dump TW cable. Do it if you can!

James K Charlotte, NC2016-04-14

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163/179people found this review helpful


Constant outages and speeds are never what promised. Customer service is some of the rudest people.

Thomas R Charlotte, NC2015-08-26

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109/114people found this review helpful

AT&T Customer

I came in on the promotion however, the bill began to crawl upwards and I really could not afford high prices. Because I was in a contact I could not get out of it until it expired. To make a long story short at the end of my contract my bill was amazingly high for one and a half months of service . Once out of contact I was free to terminate services. I am having to go through the weekend with no tv because my TWC installation is on Monday ...You know what ..I don't care. ATT is taking advantage of customers and I would rather look at DVD's and stream shows over my phone then allow this to continue. All those cartoon show and shopping channels. My kid is grown and I don't want to shop from a sofa. on the countless shopping channels.

Rosa Mustafa Charlotte, NC2015-07-04

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94/104people found this review helpful


time warner cables service is about the only thing the whole company has that has the ability to remain consistent, honest, on time and your digital cable & intenet connection always know that your right so you wouldn't ever have to deal w/ them asking you why you are or aren't doing a certain thing or telling you that they are "sorry to hear that kind of situation" or "totally understand where your coming from, it would just take me having to go find a manger to finish this for you, so best advice she gave me was go home, live w/ what I had purchased or disreguard the fact that when doing business w/ one of the worlds top companies. Courteous customer service & willingness to go the extra mile to MAKE SURE & BE WITHOUT REASON to be upset or frustrated and having the customer happy w/ his experiend, wouldn't have to be forced out of them or reminding them eveyrday that the extra mile isn't required of them to have to stay somewhere kinda sorta fancy but original/uniquel if TWC would allow small business owners who work from home to open a business account w/ much much faster high speed internet, I would be an EXTREMELEY obliged and happy customer thats for sure! Botttom line: Keep looking but have TWC as your last resort backup option....

Aaron Yager Charlotte, NC2015-05-15

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19/22people found this review helpful


The service was very slow and would have interruptions during the busy day hours. When I complained about the service the solution was to pay for a premium package.

Roosevelt St louis Charlotte, NC2015-05-13

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33/36people found this review helpful


Overall it's the fastest service you can get in the area, and during it's promotional pricing, it's also the best price. The up-time is generally pretty good. For a while I was consistently getting my service drop around midnight to two in the morning. The frustrating part of it all was, every time I called Timewarner to report the incidents, their customer service was not answering and providing tech service until the next day. And because they said there was no record of me calling in every time my service dropped, that they wouldn't get me any credit. Usually if nobody was working during the time, you would expect to get an automated answer, but it wouldn't even goto that. Good luck to this business when Google fiber comes to Charlotte.

Jung C Charlotte, NC2015-04-14

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37/47people found this review helpful

AT&T Customer

The service has been solid. I've only had one day of outage in three years. Watch out TimeWarner!

Ellis Foster Charlotte, NC2015-03-29

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14/16people found this review helpful


I have been in this apartment in zip code 28273, Basically its very intermittent. i spend a lot of time with customer service and i have signal loss almost every other day in the 4months so far. I have to reset modem, remove the cable from wall and switch on/off modem and then works as long it works it works fine. but the signal loss and the problem that i have to do this steps again again is very irritating. i had many calls with customer services , they ask me to the same steps and it works. and now i stopped calling and i just do it. never had that issue. i was with optimum in CT and comcast in california did not have issues and more over thirtynineis expensive where in CT optimum for thirty mbps i used to just pay thirty and here for fifteen mpbs TWC charges thirtynine MONOPOLY i believe.

Kondala Addagarla Charlotte, NC2015-02-24

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16/18people found this review helpful


the internet is little pricey and a little unreliable t times. but other than that its pretty fast and have minor issue here and there.

Nancy Southworth Charlotte, NC2015-02-13

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13/16people found this review helpful

AT&T Customer

I like the service of AT&T for the most part I recommend their service to all my friends and family. I usually have to renegotiate my bill every year, as the charges automatically increase. I begin by comparing prices from other companies. When I get set on a plan change and am ready to implement that change, I'll call AT&T to cancel service and they are willing to help my budget needs. Thus I remain a loyal customer for at least a year! I would give them an all star if I just had a set price that never waivers (that I agree with)! Thanks Kelly from NC

Kelly Eggers Charlotte, NC2015-01-16

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14/16people found this review helpful


Time warner cable charges too much. I consistently have lapse in service or spotty service. The customer service isn't always that helpful.

JOI BAILEY Charlotte, NC2014-12-29

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15/16people found this review helpful

AT&T Customer

Best internet and digital cable I've ever had! I just wish they could have been a little bit more clear on the termination fees, and of course be honest and upfront before the contract is signed. I understand I should have asked more questions, but the professional should have explained in detail exactly what were to happen on case of an emergency move situation.

Natasha Green Charlotte, NC2014-12-16

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13/15people found this review helpful

AT&T Customer

GREAT SERVICE, BUT I HAD TO CANCEL BECAUSE THE PRICE WENT UP AFTER A PROMOTIONAL PERIOD. i AM SORRY I HAD TO GO!!!!!!!!!

DAVID WASHBURN Charlotte, NC2014-07-02

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18/20people found this review helpful


I use to love Time Warner Cable but now we have so many issues it has started to become ridiculous. Every week we need to reset our cable modem because of some new issue. First the DVR boxes weren't reading each other. Then the Wi-Fi would go out. Now we are having problems with the phones not working and the shows that are being recorded on the DVR boxes are jumping back to the beginning of the show half way through when you hit the rewind button. I am trying to be patient but the bill has jumped $15 dollars within a month for no apparent reason. I am definitely not satisfied with my internet service.

LaTonya A Charlotte, NC2014-04-15

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13/15people found this review helpful


It's too expensive! Long wait periods when you call customer service.

Darlene Smith Charlotte, NC2014-03-20

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16/18people found this review helpful


I have had no problems. They gave me a lower rate as I'm on S.S. I am strapped financially. Thank God for FDR. I would be a beggar if not for S.S.

Herman Lamb Charlotte, NC2014-03-19

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19/22people found this review helpful

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