Charlotte residential internet coverage
AT&T, Spectrum, and Google Fiber are the largest internet providers in Charlotte.
Overall, Google Fiber is the fastest internet provider in the area. Its fiber connections reach up to 1,000 Mbps or 2,000 Mbps, depending on the plan.
AT&T is the best fiber internet alternative in Charlotte, with speeds ranging from 300 Mbps to 1,000 Mbps. But unlike Google Fiber, AT&T offers slower DSL internet plans that use existing telephone lines—75 Mbps and 100 Mbps. AT&T’s service area covers most of the city and surrounding areas, from Highland Creek all the way down to Ballantyne and Provincetowne.
EarthLink is another fiber internet provider, but its coverage isn’t quite as widespread as AT&T. Its DSL internet plans top out at 45 Mbps while its fiber services support up to 1,000 Mbps.
Windstream rounds out the fiber providers list supporting up to 1,000 Mbps. Like EarthLink, its availability isn’t as widespread as AT&T. Windstream is mostly in eastern communities like Villa Heights, Idlewild, East Forest, Providence Crossing, and Piper Glen Estates.
Spectrum is a cable internet provider with a larger footprint than AT&T in the Charlotte area. Top speeds range from 200 Mbps to 1,000 Mbps, but its fastest plan is expensive. Customers can take advantage of Spectrum’s Wi-Fi hotspots scattered throughout the city.
Finally, Viasat and HughesNet provide satellite internet to areas where landlines can’t reach. They’re also a good alternative if you’re not happy with the land-based providers. Satellite internet is slower and more expensive, however.
Highest-rated internet service providers in Charlotte
EarthLink and AT&T ranked the highest in our annual customer satisfaction survey. Both are rated highly both overall and in the individual categories of speed, price, reliability, and customer service. But of the two, EarthLink customers are happier with their internet.
Spectrum didn’t rank quite so well. It landed in the bottom half of the list in each category, swapping places with other cable internet providers.
Fastest internet service providers in Charlotte
AT&T offers internet at speeds up to 1000 Mbps
Windstream offers internet at speeds up to 1000 Mbps
EarthLink offers internet at speeds up to 1000 Mbps
Spectrum offers internet at speeds up to 100 Mbps