Internet providers in Charlotte, NC

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1. AT&T
70% available in Charlotte
Connection:
Fiber
Download speeds up to
5000Mbps
2. Google Fiber
54% available in Charlotte
Connection:
Fiber
Download speeds up to
2000Mbps

User Rating (23)

Free installation. Google Wifi included. No Contracts. 

3. Spectrum
99% available in Charlotte
Connection:
Cable
Download speeds up to
1000Mbps
(wireless speeds may vary)

Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply.

4. EarthLink
66% available in Charlotte
Connection:
DSL & Fiber
Download speeds up to
1000Mbps

User Rating (44)
5. Windstream
52% available in Charlotte
Connection:
DSL
Download speeds up to
1000Mbps

User Rating (138)
6. HughesNet
99% available in Charlotte
Connection:
Geo Satellite & Satellite
Download speeds up to
25Mbps

User Rating (124)

$300 Mail-in Rebate Offer

7. Viasat
99% available in Charlotte
Connection:
Satellite
Download speeds up to
100Mbps
8. Ultra Home Internet
99% available in Charlotte
Connection:
5G Home
Download speeds up to
110Mbps

User Rating (0)
9. Synergy Internet
86% available in Charlotte
Connection:
Fiber
Download speeds up to
5000Mbps
10. Upstream
4% available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
11. Pineville Communication Systems
43% available in Charlotte
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
1. Optimum
90% available in Charlotte
Connection:
Fiber
Download speeds up to
940Mbps

User Rating (356)

Get Up to A $200 Visa® Prepaid Card. Terms Apply.

2. Spectrum
99% available in Charlotte
Connection:
Cable
Download speeds up to
1000Mbps
(wireless speeds may vary)

Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply.

3. HughesNet
99% available in Charlotte
Connection:
Geo Satellite & Satellite
Download speeds up to
25Mbps

User Rating (124)

$300 Mail-in Rebate Offer

4. Viasat
99% available in Charlotte
Connection:
Satellite
Download speeds up to
100Mbps
5. Ooma
50% available in Charlotte
Connection:
Wireless LTE
Download speeds up to
100Mbps
6. MCNC
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
7. RST Global Communications
Available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
8. Hotwire Communications
4% available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
9. Pineville Communication Systems
43% available in Charlotte
Connection:
DSL & Fiber
Download speeds up to
1000Mbps
10. Zayo Group
50% available in Charlotte
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps
11. SEGRA
99% available in Charlotte
Connection:
Fiber
Download speeds up to
1000Mbps
1. T-Mobile
Available in Charlotte
Connection:
Mobile
T-Mobile
4GLTE

User Rating
2. Verizon Wireless
Available in Charlotte
Connection:
Mobile
Verizon Wireless
4GLTE

User Rating
3. AT&T Wireless
Available in Charlotte
Connection:
Mobile
AT&T Wireless
5G

User Rating
4. Mint
Available in Charlotte
Connection:
Mobile
Mint
4GLTE

User Rating
5. Visible
Available in Charlotte
Connection:
Mobile
Visible
4GLTE

User Rating

How much internet speed do I need?

5+ Mbps

  • Regular browsing
  • Music streaming
  • Ideal for 1 person

10+ Mbps

  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people

20+ Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

Test your current internet speed

Discover how much internet speed you need

Which internet providers in Charlotte are the cheapest?

The cheapest internet in Charlotte is Windstream’s DSL plan with up to 50 Mbps for $39.99 per month. If you have access to fiber, Windstream’s 400 Mbps plan costs the same and is a better value. It’s also a better deal than Spectrum’s base 300 Mbps cable internet plan (wireless speeds may vary), which costs $10 more each month for less speed during the first 12 months.

If you want a gigabit connection, Google Fiber and Windstream have the cheapest in town, costing $70.00 per month. AT&T is $10 more per month, while the Spectrum Internet® Gig cable internet plan starts at $89.99 but increases around $25 after the first 12 months.

ProviderPriceSpeedRating*View on provider site
Windstream$39.99–$69.99/mo.50–1,000 MbpsN/AView Plans
EarthLink$49.95–$189.95/mo.10–5,000 Mbp4.2/5View Plans
Spectrum$49.99–$89.99/mo. for 12 mos.§300–1,000 Mbps (wireless speeds may vary)3.6/5View Plans
AT&T $55.00–$180.00/mo.||#**‡‡100–5,000 Mbps3.8/5
Google Fiber $70.00–$100.00/mo.§§1,000–2,000 MbpsN/A

Which internet providers in Charlotte are the fastest?

AT&T and EarthLink have the fastest internet in town, with fiber speeds up to 5,000 Mbps. Google Fiber is your second best bet, with speeds up to 2,000 Mbps. Spectrum’s cable internet and Windstream’s fiber don’t go above a gigabit in download speed.

ProviderTypeSpeedRating*View on provider's site
AT&T DSL, fiberUp to 5,000 Mbps3.8/5
EarthLinkDSL, fiberUp to 5,000 Mbps4.2/5View Plans
Google Fiber FiberUp to 2,000 MbpsN/A
WindstreamDSL, fiberUp to 1,000 MbpsN/AView Plans
SpectrumCableUp to 1,000 Mbps3.6/5View Plans

Which internet providers have fiber in Charlotte?

There are four major fiber internet providers in the Charlotte area. EarthLink has the best overall customer satisfaction, topping every chart in our annual customer satisfaction survey, including price, speed, and customer service. AT&T has the next best rating on the list, ranking second in overall satisfaction. Google Fiber and Windstream didn’t have enough participants to rank in our survey.

ProviderSpeedRating*View on provider site
AT&T 100–5,000 Mbps3.8/5
EarthLink100–5,000 Mbps4.2/5View Plans
Google Fiber 1,000–2,000 MbpsN/A
Windstream1,000 MbpsN/AView Plans

Read more about internet providers in Charlotte

AT&T vs. Spectrum

AT&T is perfect for those who need affordable high-speed packages. Spectrum keeps things simple by offering three high-speed Internet packages.

Read more about AT&T vs. Spectrum

Spectrum vs. Windstream

Choose Spectrum for easy installation and great customer satisfaction ratings. Opt for Windstream if its fiber-optic internet is available in your area.

Read more about Spectrum vs. Windstream

Hughesnet vs. Viasat

Get low prices on satellite internet with HughesNet. Order Viasat for superior speeds and newer technology.

Read more about Hughesnet vs. Viasat

How much speed do you need?

Take a quick quiz to decide what speeds are best for your household

Frequently Asked Questions

Which internet options are available in Charlotte, North Carolina?

AT&T is the fastest internet provider in the area, with fiber speeds up to 5,000 Mbps. Google Fiber is the second-fastest provider with fiber speeds up to 2 Gbps followed by EarthLink and Windstream with fiber speeds up to 1 Gbps. But Google Fiber is the only provider of the four that doesn’t offer a secondary DSL internet service.

Spectrum is the only cable internet provider in Charlotte. Its plans range in speed between 300 Mbps and 1,000 Mbps.

Viasat and HughesNet provide satellite internet if you live in areas where landlines don’t reach. They’re also a good option if you’re not happy with your landline options.

What is DSL?

Digital subscriber line (DSL) is a type of internet service that runs through phone lines, like dial-up. But unlike dial-up, DSL won’t occupy your phone connection, so you can still make and receive calls while online. DSL is also much faster than dial-up, reaching speeds up to 100 Mbps with some providers. DSL is ideal if you live in a rural area or don’t need speeds faster than 100 Mbps.

What is Google Fiber?

Google Fiber is a fiber-to-the-home internet service operated by Google. Google Fiber supports 1,000 Mbps or 2,000 Mbps, depending on the plan.

What is AT&T Fiber?

AT&T Fiber is AT&T’s fastest internet service. It’s a fiber-to-the-home service offering speeds up to 5,000 Mbps.

What is Charter Communications?

Charter Communications is the parent company of Spectrum. Charter acquired Time Warner Cable and Bright House Networks in 2016 and merged those services with Charter’s own cable service. Charter rebranded the three combined services as Spectrum.

How much is Spectrum Internet®?

Spectrum Internet® plans start at $49.99 per month for 12 months. Bundles with TV or phone service start at $64.98 per month for 12 months.

How fast is Spectrum Internet®?

Spectrum Internet® plans range from 300 Mbps to 1,000 Mbps.

How much is AT&T Internet?

AT&T Internet starts at $55 per month and costs $180 per month for the fastest plan.

What is Spectrum Internet Assist?

Spectrum Internet Assist is a program that offers low-income households affordable internet service starting at $17.99 per month. The service comes with 30 Mbps internet, no data caps, and the option to add WiFi for another $5.00 per month. You can sign up for this program if a member of your household receives benefits from the National School Lunch Program (NSLP) or Supplemental Security Income.

What is Spectrum WiFi?

Spectrum WiFi is a fancy name for the WiFi portion of your Spectrum Internet® plan. For $5 per month, you can use a router provided by Spectrum or enable the WiFi component in its wireless gateway. Spectrum Advanced Home WiFi is a newer service that gives you more control over your WiFi network, but you must use its standalone Wi-Fi 6 router.

Internet Provider Availability Map

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Learn more about AT&T

Learn more about Google Fiber

Learn more about Spectrum

Learn more about EarthLink

Learn more about Windstream

Learn more about HughesNet

Learn more about Viasat

Learn more about Ultra Home Internet

Learn more about Synergy Internet

Learn more about Upstream

Learn more about Pineville Communication Systems

What is the best internet provider in Charlotte?

Internet Provider Types in Charlotte


Cable

100%
Coverage


DSL

51%
Coverage


Fiber

64%
Coverage

Internet Speed Availability in Charlotte


3 Mbps

100%
Availability


10 Mbps

100%
Availability


25 Mbps

100%
Availability

Broadband Internet Availability

(Internet faster than 25 Mbps)

100%
Charlotte
96%
North Carolina
79%
USA

Charlotte residential internet coverage

AT&T , Google Fiber , and Spectrum are the largest internet providers in Charlotte.

AT&T has the fastest fiber in Charlotte, with speeds ranging from 300 Mbps to 5,000 Mbps. AT&T also offers slower DSL internet plans that use existing telephone lines—with speeds up to 100 Mbps. AT&T’s service area covers most of the city and surrounding areas, from Highland Creek all the way down to Ballantyne and Provincetowne.

Google Fiber is the second fastest internet provider in the area. Its fiber connections reach up to 1,000 Mbps or 2,000 Mbps, depending on the plan.

EarthLink is another fiber internet provider, but its coverage isn’t quite as widespread as AT&T. Its DSL internet plans top out at 45 Mbps, while its fiber services support up to 1,000 Mbps.

Windstream rounds out the fiber providers list supporting up to 1,000 Mbps. Like EarthLink, its availability isn’t as widespread as AT&T. Windstream is primarily in eastern communities like Villa Heights, Idlewild, East Forest, Providence Crossing, and Piper Glen Estates.

Spectrum is a cable internet provider with a larger footprint than AT&T in the Charlotte area. Top speeds range from 300 Mbps to 1,000 Mbps. Plus, customers can take advantage of Spectrum’s WiFi hotspots scattered throughout the city.

Finally, Viasat and HughesNet provide satellite internet to areas where landlines can’t reach. They’re also a good alternative if you’re not happy with the land-based providers. Satellite internet is slower and more expensive, however.

Highest-rated internet service providers in Charlotte

EarthLink and AT&T ranked the highest in our annual customer satisfaction survey. Both are rated highly both overall and in the individual categories of speed, price, reliability, and customer service. But of the two, EarthLink customers are happier with their internet.

Spectrum didn’t rank quite so well. It landed in the bottom half of the list in each category, swapping places with other cable internet providers.

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Summary of Charlotte internet providers

Provider Type Download speeds up to User Rating
AT&T Fiber 5000 Mbps 2.0/5
Google Fiber Fiber 2000 Mbps 3.5/5
Spectrum Cable 1000 Mbps
(wireless speeds may vary)
2.5/5
EarthLink DSL & Fiber 1000 Mbps 2.0/5
Windstream DSL 1000 Mbps 2.0/5
HughesNet Geo Satellite & Satellite 25 Mbps 1.5/5
Viasat Satellite 100 Mbps 1.5/5
Ultra Home Internet 5G Home 110 Mbps N/A
Synergy Internet Fiber 5000 Mbps N/A
Upstream Fiber 1000 Mbps N/A
Pineville Communication Systems DSL & Fiber 1000 Mbps N/A

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Charlotte

Google Fiber

Overall:
Service:
Pricing:
Speed:

Cristian C | 01-02-2022

Sub-par customer service. I needed help with a Google Router configuration issue. After a Google Help chat proved completely useless, I reached out to Tech Support, and chose to be called on the phone, because the wait time was over 2 hours. I got a call from Tech Support and was told that somebody will be with me in less than 2 minutes. After 21 minutes on hold, I hung up. This is sub-par customer service.

Was this review helpful? Yes 3 No 0

Spectrum

Overall:
Service:
Pricing:
Speed:

Thon S | 10-06-2021

We paid for 100mbps for internet. We're barely getting 2mbps off wifi.

Was this review helpful? Yes 0 No 0

Spectrum

Overall:
Service:
Pricing:
Speed:

Kelly J | 07-08-2021

Verified User

Internet service is slow and goes out frequently. Our bill goes up every few months and they will add unwanted services without notice. When calling to discuss services or bill you will be on hold for hours. Customer service reps are not nice or helpful. Can’t wait for other services to be available in our area but it seems this awful service has the monopoly

Was this review helpful? Yes 0 No 0

Disclaimers

    NC    Charlotte