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Overview of internet satisfaction and availability in Florida

Florida has a lot of options for internet providers and technologies. Many national providers like Xfinity, Cox, and Mediacom offer cable connections throughout the state. There is also widespread 4G and 5G coverage across Florida from providers like T-Mobile and Verizon. Fiber coverage isn’t as widespread, but you can find fiber near cities like Tampa and Miami.

There are also smaller providers in Florida that offer amazing service. This includes providers like Hotwire Communications, with speeds up to 10 Gbps!

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Florida.

That ranks Florida 17th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Florida

 3.8/5 average customer satisfaction rating
 17th national ranking for customer satisfaction

$83.25 average price per payment for internet, per household

89.7% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
21,538,187 people

2.51 average people per household

$62,785 average income per household

45 average age per household

53% of population employed

89

4% higher than national average

Ranked 19th nationally

93

35% higher than national average

Ranked 9th nationally

99%

14% higher than national average

Ranked 22nd nationally

82%

5% higher than national average

Ranked 20th nationally

Average download speed
160.3 Mbps

16.71% higher than national average
Ranks 7th nationally

Average upload speed
62.8 Mbps

7.45% higher than national average
Ranks 15th nationally
Compare your speed to the Florida average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Florida

Provider Avg download speed Avg upload speed Availability Order online
Crown Castle 340.74 Mbps 231.06 Mbps 80.74% View Plans for Crown Castle
Frontier 283.75 Mbps 187.16 Mbps 86.18% View Plans for Frontier
Blue Stream Fiber 265.76 Mbps 180.59 Mbps 66.19% View Plans for Blue Stream Fiber
Google Fiber 260.29 Mbps 214.99 Mbps 65.26% View Plans for Google Fiber
XFINITY 243.5 Mbps 33.93 Mbps 95.78% View Plans for Xfinity
99% of people in Florida have access to 100Mbps or faster broadband, ranking 19th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 122.12 Mbps 47.23% 94.81% See all providers for Satellite
LTE Home 150 Mbps 0.07% 98% See all providers for LTE Home
Fixed Wireless 94.32 Mbps 39.23% 92.69% See all providers for Fixed Wireless
Fiber 4507 Mbps 93.12% 56.9% See all providers for Fiber
DSL 394.76 Mbps 8.13% 74.5% See all providers for DSL
Cable 1327.58 Mbps 96.43% 73.78% See all providers for Cable
5G Home 246.85 Mbps 96.32% 52.65% See all providers for 5G Home

Best cities for internet in Florida

Cities in Florida with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Edgewater 353.5 Mbps 199.43 Mbps 53% AT&T
Lutz 306.83 Mbps 162.3 Mbps 78% Frontier
North Miami Beach 298.92 Mbps 101.28 Mbps 55% XFINITY
Wimauma 298.15 Mbps 143.36 Mbps 100% Spectrum
Hudson 296.99 Mbps 129.37 Mbps 100% Frontier
Coral Gables 295.82 Mbps 55.92 Mbps 65% Google Fiber
Doral 293.66 Mbps 174.41 Mbps 50% AT&T
Apollo Beach 293.58 Mbps 191.37 Mbps 88% Frontier

Edgewater is the best city in Florida for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Lutz and North Miami Beach also earn top rankings, according to our data.

The most connected cities in Florida

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Lake Butler 17,765 100% 100% 100%
Orlando 307,738 100% 100% 100%
Kissimmee 78,478 100% 100% 100%
Midway 20,141 100% 100% 100%
Ocoee 47,290 100% 100% 100%
Bay Lake 42 100% 100% 100%
Clarcona 4,128 100% 100% 100%
Hallandale 41,578 100% 100% 100%

Lake Butler is the most internet-connected city in Florida. Lake Butler makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Lake Butler's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Orlando and Kissimmee also make it to the top of our list.

Top cities in Florida

Jacksonville

Population: 950,203

Median income: $59,938

198.34 Mbps
avg. download speed

78.55 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Miami

Population: 443,665

Median income: $66,139

230.61 Mbps
avg. download speed

103.02 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Tampa

Population: 388,768

Median income: $65,468

229.93 Mbps
avg. download speed

85.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Frontier

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Florida FAQs

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