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Overview of internet satisfaction and availability in Florida

Florida has a lot of options for internet providers and technologies. Many national providers like Xfinity, Cox, and Mediacom offer cable connections throughout the state. There is also widespread 4G and 5G coverage across Florida from providers like T-Mobile and Verizon. Fiber coverage isn’t as widespread, but you can find fiber near cities like Tampa and Miami.

There are also smaller providers in Florida that offer amazing service. This includes providers like Hotwire Communications, with speeds up to 10 Gbps!

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Florida.

That ranks Florida 17th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Florida

 3.8/5 average customer satisfaction rating
 17th national ranking for customer satisfaction

$83.25 average price per payment for internet, per household

89.7% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

22,177,997 people

2.51 average people per household

$62,836 average income per household

45 average age per household

53% of population employed


3% higher than national average

Ranked 18th nationally


15% higher than national average

Ranked 16th nationally


11% higher than national average

Ranked 45th nationally


5% higher than national average

Ranked 19th nationally

Average download speed
156.1 Mbps

16.33% higher than national average
Ranks 6th nationally

Average upload speed
59.6 Mbps

11.08% lower than national average
Ranks 21st nationally
Compare your speed to the Florida average with our Speed Test.
If you’re looking for additional information about or the products, services and trends we write about, please reach out to us at

Fastest internet providers in Florida

Provider Avg download speed Avg upload speed Availability Order online
Frontier 224.77 Mbps 153.88 Mbps 86.18% View Plans for Frontier
XFINITY 174.86 Mbps 21.01 Mbps 95.78% View Plans for Xfinity
Xtream Powered by Mediacom 173.02 Mbps 29.82 Mbps 92.49% View Plans for Mediacom
Blue Stream Fiber 172.45 Mbps 112.89 Mbps 66.19% View Plans for Blue Stream Fiber
Cox Communications 170.81 Mbps 18.84 Mbps 95.73% View Plans for Cox Communications
97% of people in Florida have access to 100Mbps or faster broadband, ranking 41st nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 119.45 Mbps 25.8% 98.96% See all providers for Satellite
LTE Home 150 Mbps 0.06% 98% See all providers for LTE Home
Fixed Wireless 94.31 Mbps 38.1% 92.67% See all providers for Fixed Wireless
Fiber 4600.66 Mbps 86.28% 64.59% See all providers for Fiber
DSL 473.34 Mbps 11.92% 68.85% See all providers for DSL
Cable 1045.34 Mbps 93.23% 79% See all providers for Cable
5G Home 245.03 Mbps 89.19% 54.78% See all providers for 5G Home

Best cities for internet in Florida

Cities in Florida with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Oldsmar 235.44 Mbps 117.85 Mbps 100% Frontier
Lutz 224.52 Mbps 131.99 Mbps 78% Frontier
Davie 219.72 Mbps 57.02 Mbps 71% Hotwire Communications
Parkland 218.81 Mbps 177.08 Mbps 72% AT&T
Doral 218.74 Mbps 167.63 Mbps 53% AT&T
Ruskin 213.73 Mbps 69.94 Mbps 79% Frontier
Davenport 213.08 Mbps 97.42 Mbps 50% Frontier
Palmetto 211.34 Mbps 86.3 Mbps 75% Frontier

Oldsmar is the best city in Florida for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Lutz and Davie also earn top rankings, according to our data.

The most connected cities in Florida

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Miami 443,665 100% 100% 100%
Orlando 307,738 100% 100% 100%
Jacksonville 950,203 100% 100% 100%
Fort Lauderdale 182,673 100% 100% 100%
Tampa 388,768 100% 100% 100%
St. Petersburg 259,343 100% 100% 100%
Pensacola 54,059 100% 100% 100%
Pensacola 54,059 100% 100% 100%

Miami is the most internet-connected city in Florida. Miami makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Miami's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Orlando and Jacksonville also make it to the top of our list.

Top cities in Florida


Population: 950,203

Median income: $59,938

164.3 Mbps
avg. download speed

63.65 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Hotwire Communications


Population: 443,665

Median income: $66,139

140.35 Mbps
avg. download speed

72.04 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP


Population: 388,768

Median income: $65,468

180.08 Mbps
avg. download speed

99.45 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Florida FAQs

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