Highest-rated internet providers in Tampa
We’ve seen what each of the main competitors in Tampa have to offer, but how do they stack up side by side?
EarthLink may not have the brand recognition of larger ISPs, but it jumped to the lead in our 2020 customer satisfaction survey. Out of 15 internet providers, it takes the top spot for overall satisfaction and has top-five rankings for crucial categories like speed, installation, reliability, and billing.
Xfinity also performs well in our survey. It comes in fifth place overall but swipes to the lead for internet speed and does well in other categories. It gets middle rankings for billing and apps, however.
Frontier gets middle rankings when it comes to the big categories like overall satisfaction and speed. It also ranks in the middle for pricing, tech support, apps, and equipment. Cox mostly gets mostly low rankings in our survey, hanging near the bottom for overall satisfaction.
Fastest internet service providers in Tampa
Xfinity offers internet at speeds up to 1000 Mbps
Spectrum offers internet at speeds up to 940 Mbps
Frontier offers internet at speeds up to 940 Mbps
EarthLink offers internet at speeds up to 500 Mbps
With Frontier, Spectrum, and Xfinity offering plans up to 1,000 Mbps that cover the majority of the Tampa area, you shouldn’t have trouble finding a fast connection. If you look closely, you’ll find that some plans that offer “gigabit” speeds (1,000 Mbps) actually top out around 940 Mbps—that’s not strictly gigabit, but it’s so close that it’s indistinguishable. Still, Frontier, Spectrum, and Xfinity are among the fastest internet providers in Tampa, Florida.
Viasat and HughesNet provide slightly lower speeds (12 Mbps to 100 Mbps). The only issue with these speeds is the latency that comes with satellite internet. If you’re doing something that requires a fast response time, you’ll get frustrated.
When assessing your options, it helps to understand how much speed you actually need. High download speeds are incredibly useful (especially for large files like computer programs and games), but they’re usually too much speed for the vast majority of internet use.
The most common internet activities—bingeing a show on Netflix, playing a round of Fortnite, or posting a video to Facebook—can all be accomplished with speeds as low as 25 Mbps. Even streaming Ultra HD videos uses just a handful of megabits per second. We’d recommend higher-speed packages only if you need to regularly upload and download large files.