Highest-rated internet providers in Tampa
We’ve seen what each of the main competitors in Tampa have to offer, but how do they stack up side by side? Spectrum, Xfinity, and Frontier all performed better in different categories in our annual ISP customer satisfaction survey.
According to our survey, Spectrum is above average for overall customer satisfaction and customer service. Look to it for overall best value and bang for your buck. On the other hand, Spectrum comes in third in the South in J.D. Power’s internet provider study. Overall, it’s a solid bet with no contracts—if you don’t like your service, you can painlessly switch to something else.
Xfinity beats out the competition in both speed and reliability, but it charges a premium for the service. It outranked Spectrum in the South, according to J.D. Power. And it scored better than Spectrum and Frontier on our annual customer satisfaction survey.
Frontier came in lowest among the three providers in our satisfaction survey, as well as sixth out of eight on J.D. Power’s satisfaction survey. Keep in mind that its fiber-optic packages also require a two-year commitment.
Fastest internet service providers in Tampa
Xfinity offers internet at speeds up to 1000 Mbps
Frontier offers internet at speeds up to 500 Mbps
Optimum offers internet at speeds up to 100 Mbps
Spectrum offers internet at speeds up to 50 Mbps
With Frontier, Spectrum, and Xfinity offering plans up to 1,000 Mbps that cover the majority of the Tampa area, you shouldn’t have trouble finding a fast connection. If you look closely, you’ll find that some plans that offer “gigabit” speeds (1,000 Mbps) actually top out around 940 Mbps—that’s not strictly gigabit, but it’s so close that it’s indistinguishable. Still, Frontier, Spectrum, and Xfinity are among the fastest internet providers in Tampa, Florida.
Viasat and HughesNet provide slightly lower speeds (12 Mbps to 100 Mbps). The only issue with these speeds is the latency that comes with satellite internet. If you’re doing something that requires a fast response time, you’ll get frustrated.
When assessing your options, it helps to understand how much speed you actually need. High download speeds are incredibly useful (especially for large files like computer programs and games), but they’re usually too much speed for the vast majority of internet use.
The most common internet activities—bingeing a show on Netflix, playing a round of Fortnite, or posting a video to Facebook—can all be accomplished with speeds as low as 25 Mbps. Even streaming Ultra HD videos uses just a handful of megabits per second. We’d recommend higher-speed packages only if you need to regularly upload and download large files.