Highest-rated internet providers in Tampa
We’ve seen what each of the main competitors in Tampa have to offer, but how do they stack up side by side? EarthLink took top nationwide rankings in our annual ISP customer satisfaction survey.
EarthLink is the highest-ranked nationwide provider available in Tampa, taking first place nationally for overall customer satisfaction. EarthLink scored particularly well in the categories of customer service and price, so even though there are cheaper providers out there, EarthLink customers certainly feel like they’re getting their money’s worth.
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Although T-Mobile is still a bit of a newcomer to the realm of home internet, it actually earned a higher overall customer satisfaction score than the bigger nationwide providers with its 5G home internet.
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Xfinity took fifth place, putting it just behind the leaders. Xfinity got especially high ratings in the categories of speed, where it took first place, and reliability, where it came in just behind Verizon. Xfinity did better than average in every category, making it a solid choice for your average internet user.
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Spectrum was the third-highest nationwide provider in our survey, scoring in the top three for overall satisfaction, speed, and reliability. It was especially highly rated for speed, with 81% of customers saying that Spectrum was usually or always as fast as promised. Spectrum also received the highest score out of cable providers.
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Frontier ranked 11th out of the 13 nationwide brands we surveyed. However, Frontier’s fiber customers rated their service higher than DSL customers.
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Fastest internet service providers in Tampa
Tampa’s fastest internet provider is Frontier, which narrowly edges out the competition with its new 2 Gbps internet plan. Xfinity, EarthLink, and Spectrum are close behind with their 1 Gbps plans, which still provide more speed than most households use, even on the busiest days.
Data effective as of 03/01/23. Prices and availability vary by region and are subject to change.
*w/ Auto Pay & Paperless Bill per month. Max speeds are wired. Location dependent. Wi-Fi, actual & average speeds vary. One-time charge on disconnect applies. In select areas where available.
†See Xfinity disclaimers.
‡with a 12-month contract.
§Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet® Gig promotion price is $89.99/mo; standard rates apply after yr. 1. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra.
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