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Overview of internet satisfaction and availability in Utah

Utah has surprisingly good internet, especially along the Wasatch Front. Both Provo and Salt Lake were early Google Fiber cities and much of Google Fiber’s recent expansion has also been in the state. Several towns have also invested in municipal broadband projects, creating options that are both fast and cheap. Other providers have built out their fiber and cable networks to compete, giving Utahns a wide range of incredibly fast options.

Rural areas in South and Central Utah have less access to fiber connections, though even medium-sized cities like Cedar City still have access to cable providers like Xfinity. For those that live in very rural areas, there are a number of fixed wireless providers like Rise Broadband that have coverage throughout much of the state.

Internet providers received an average satisfaction rating of 4 out of 5 stars from customers in Utah.

That ranks Utah 3rd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Utah

 4/5 average customer satisfaction rating
 3rd national ranking for customer satisfaction

$69.01 average price per payment for internet, per household

95.5% of the time, advertised speeds meet household needs

3.9/5 average customer service rating of internet services

4/5 average reliability rating of services state-wide

Population:
3,363,182 people

2.98 average people per household

$70,715 average income per household

35 average age per household

60% of population employed

90

5% higher than national average

Ranked 10th nationally

84

13% higher than national average

Ranked 21st nationally

97%

12% higher than national average

Ranked 41st nationally

84%

7% higher than national average

Ranked 9th nationally

Average download speed
138.8 Mbps

3.42% higher than national average
Ranks 16th nationally

Average upload speed
57.8 Mbps

13.67% lower than national average
Ranks 26th nationally
Compare your speed to the Utah average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Utah

Provider Avg download speed Avg upload speed Availability Order online
Google Fiber 189.57 Mbps 150.37 Mbps 65.79%
XFINITY 184.64 Mbps 20.06 Mbps 95.78% View Plans for Xfinity
South Central Communications 168.6 Mbps 63.98 Mbps 94.97% View Plans for South Central Communications
FirstDigital Telecom 167.53 Mbps 153.69 Mbps 7.92% View Plans for FirstDigital Telecom
97% of people in Utah have access to 100Mbps or faster broadband, ranking 40th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 134.93 Mbps 89.03% 99.52% See all providers for Satellite
Fixed Wireless 93.03 Mbps 85.77% 83.26% See all providers for Fixed Wireless
Fiber 3399.06 Mbps 84.31% 56.1% See all providers for Fiber
DSL 102.58 Mbps 32.22% 65.98% See all providers for DSL
Cable 997.97 Mbps 89.05% 90.38% See all providers for Cable
5G Home 243.18 Mbps 86.16% 64.73% See all providers for 5G Home

Best cities for internet in Utah

Cities in Utah with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Mapleton 430.2 Mbps 219.11 Mbps 37% FirstDigital Telecom
Murray 194.49 Mbps 211.63 Mbps 49% UTOPIA
Roy 193.72 Mbps 22.4 Mbps 37% Cogent Communication
Syracuse 192.8 Mbps 64.28 Mbps 46% Syringa Networks
Taylorsville 191.98 Mbps 71.7 Mbps 47% FirstDigital Telecom
Clearfield 184.92 Mbps 85.76 Mbps 55% FirstDigital Telecom
Kaysville 179.66 Mbps 66.12 Mbps 45% XFINITY
Layton 176.49 Mbps 83.89 Mbps 45% CentraCom

Mapleton is the best city in Utah for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Murray and Roy also earn top rankings, according to our data.

The most connected cities in Utah

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Salt Lake City 201,269 100% 100% 100%
Ogden 86,754 100% 100% 100%
Sandy 95,635 100% 100% 100%
West Valley City 138,868 100% 100% 100%
Provo 114,400 100% 100% 100%
Draper 50,635 100% 100% 100%
Murray 50,041 100% 100% 100%
Millcreek 63,520 100% 100% 100%

Salt Lake City is the most internet-connected city in Utah. Salt Lake City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Salt Lake City's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Ogden and Sandy also make it to the top of our list.

Top cities in Utah

Salt Lake City

Population: 201,269

Median income: $72,705

133.7 Mbps
avg. download speed

3054.19 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

West Valley City

Population: 138,868

Median income: $74,672

148.14 Mbps
avg. download speed

47.78 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Syringa Networks

West Jordan

Population: 116,383

Median income: $80,221

138.41 Mbps
avg. download speed

36.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Utah FAQs

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