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Overview of internet satisfaction and availability in Arkansas

The best Arkansas ISPs offer cable, fiber, or fixed-wireless internet connections. Optimum is the state’s most widespread cable internet provider; however, Little Rock and the eastern border are serviced by Xfinity, and Cox brings cable internet to Arkansas’s northeast region. Fiber internet is available in many of Arkansas’s highly-populated areas through AT&T. Both T-Mobile and Verizon offer fixed wireless internet in Arkansas.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Arkansas.

That ranks Arkansas 24th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Arkansas

 3.7/5 average customer satisfaction rating
 24th national ranking for customer satisfaction

$80.01 average price per payment for internet, per household

86.1% of the time, advertised speeds meet household needs

3.7/5 average customer service rating of internet services

3.7/5 average reliability rating of services state-wide

Population:
3,042,017 people

2.48 average people per household

$45,497 average income per household

43 average age per household

49% of population employed

83

4% lower than national average

Ranked 43rd nationally

74

2% lower than national average

Ranked 37th nationally

98%

13% higher than national average

Ranked 33rd nationally

70%

10% lower than national average

Ranked 46th nationally

Average download speed
100.5 Mbps

25.14% lower than national average
Ranks 45th nationally

Average upload speed
68.3 Mbps

2.01% higher than national average
Ranks 9th nationally
Compare your speed to the Arkansas average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Arkansas

Provider Avg download speed Avg upload speed Availability Order online
Cox Communications 199.9 Mbps 22.98 Mbps 95.73% View Plans for Cox Communications
XFINITY 169.84 Mbps 23.98 Mbps 95.78% View Plans for Xfinity
South Arkansas Telephone Company 162.19 Mbps 172.54 Mbps 100% View Plans for South Arkansas Telephone Company
Spectrum 159.82 Mbps 24.72 Mbps 48.9% View Plans for Spectrum
South Central Communications 143.65 Mbps 90.43 Mbps 94.97% View Plans for South Central Communications
98% of people in Arkansas have access to 100Mbps or faster broadband, ranking 32nd nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 127.27 Mbps 84.43% 99.04% See all providers for Satellite
LTE Home 150 Mbps 0.06% 98% See all providers for LTE Home
Fixed Wireless 69.76 Mbps 58.01% 73.42% See all providers for Fixed Wireless
Fiber 3289.88 Mbps 73.5% 73.29% See all providers for Fiber
DSL 482.6 Mbps 39.62% 86.84% See all providers for DSL
Cable 563.69 Mbps 55.45% 77.58% See all providers for Cable
5G Home 244.58 Mbps 76.76% 46.79% See all providers for 5G Home

Best cities for internet in Arkansas

Cities in Arkansas with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Springdale 258.88 Mbps 93.97 Mbps 86% Cox Communications
Mabelvale 231.68 Mbps 173.95 Mbps 45% XFINITY
Bentonville 175.32 Mbps 72.03 Mbps 81% AT&T
Rogers 175 Mbps 79.26 Mbps 79% AT&T
Van Buren 166.34 Mbps 47.57 Mbps 99% Cox Communications
North Little Rock 166.26 Mbps 100.89 Mbps 82% AT&T
North Little Rock 166.26 Mbps 100.89 Mbps 82% AT&T
Marion 162.13 Mbps 72.17 Mbps 63% Ritter Communications

Springdale is the best city in Arkansas for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Mabelvale and Bentonville also earn top rankings, according to our data.

The most connected cities in Arkansas

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Little Rock 202,218 100% 100% 100%
Fort Smith 89,315 100% 100% 100%
North Little Rock 64,454 100% 100% 100%
North Little Rock 64,454 100% 100% 100%
Fayetteville 95,022 100% 100% 100%
Springdale 86,705 100% 100% 100%
Jonesboro 78,379 100% 100% 100%
Rogers 69,961 100% 100% 100%

Little Rock is the most internet-connected city in Arkansas. Little Rock makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Little Rock's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Fort Smith and North Little Rock also make it to the top of our list.

Top cities in Arkansas

Little Rock

Population: 202,218

Median income: $69,676

120.15 Mbps
avg. download speed

72.8 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Fayetteville

Population: 95,022

Median income: $56,938

159.29 Mbps
avg. download speed

70.67 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

Fort Smith

Population: 89,315

Median income: $53,681

152.09 Mbps
avg. download speed

55.52 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Arkansas FAQs

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