EarthLink Overview

EarthLink internet

EarthLink offers secure, fast and affordable internet access with coverage available to more households and small businesses in the U.S. than any other Internet Service Provider.

EarthLink is committed to helping consumers protect their privacy and security online. EarthLink offers HyperLink™ Internet plans with speeds up to 1 Gbps without any data caps and teaser rates. You’ll never have to worry about charges for going over an arbitrary data limit and we won’t throttle your service.

EarthLink has all the options when you need help and information.

  • Online self-help support
  • Live online chat
  • 24/7 phone support

EarthLink makes internet simple. If you’re tired of being treated like just another number, call EarthLink today and experience what genuine customer service feels like.

How much speed do I need?


Browsing

1-3 People:
5 Mbps

4 - 6 People:
10 Mbps


Streaming Music

1-3 People:
5 Mbps

4 - 6 People:
25 Mbps


Online Gaming

1-3 People:
25 Mbps

4 - 6 People:
100 Mbps


Video Streaming

1-3 People:
SD Video: 10 Mbps
HD Video: 50 Mbps

4 - 6 People:
SD Video: 50 Mbps
HD Video: 100+ Mbps

Read our EarthLink customer reviews.

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7 EarthLink customer reviews.

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Steven G | 2018-05-15

At time service was slow or go down a few times in a day and the price was good and the customer service was great they really took care of my problems

Was this review helpful? Yes 124 No 29

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James M | 2017-03-09

Spotty service. Poor customer service. Never able to speak with English speaking support. Very frustrating service company.

Was this review helpful? Yes 134 No 21

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Yolande B | 2014-10-20

I enjoy the internet service that I currently subscribe to. They may be a little on the expensive side, but they are overall dependable. I generally do not have any trouble logging in as well as staying connected while using the internet. The bills are straight forward and the customer service is good andhas always been helpful when I have needed them. They are professional and pride themselves in making the customer satisfied.

Was this review helpful? Yes 94 No 27

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Andree S | 2014-08-25

I enjoy my service and the price can not be beat by the "BIG" guys. No more bundles are me, I can do better by breaking eveything up.

Was this review helpful? Yes 113 No 20

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Guthrie G | 2014-07-12

My Earthlink DSL connection has been largely consistent and I've never had to call or deal with the company due to any difficulties that weren't able to be dealt with on my end.

Was this review helpful? Yes 75 No 16

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Tina P | 2014-06-04

The service is usually pretty good, but there have been several times where the service is down and I am unable to connect. It is usually a problem with the DNS server. This is not acceptable because I am a college student and need a more reliable connection. I feel that the DNS server problem happens too much.

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Rick I | 2012-04-26

Earthlink service is excellent and the price is right.

Was this review helpful? Yes 54 No 36