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Overview of internet satisfaction and availability in Virginia

Xfinity and Cox supply the majority of your cable internet options in Virginia, although you may find Spectrum here and there across the state. Spectrum and Cox also offer fiber internet where available, but their top speeds don't surpass Verizon's fastest fiber plan of up to 2,300Mbps. If fiber or cable internet isn't available, Brightspeed's DSL internet is one option, or you could go with wireless 5G Home Internet from Verizon or T-Mobile. HughesNet and Viasat are your two major satellite options in Virginia.

Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Virginia.

That ranks Virginia 39th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Virginia

 3.6/5 average customer satisfaction rating
 39th national ranking for customer satisfaction

$86.70 average price per payment for internet, per household

87% of the time, advertised speeds meet household needs

3.6/5 average customer service rating of internet services

3.6/5 average reliability rating of services state-wide

Population:
8,638,218 people

2.52 average people per household

$71,356 average income per household

44 average age per household

55% of population employed

85

1% lower than national average

Ranked 38th nationally

86

16% higher than national average

Ranked 18th nationally

99%

14% higher than national average

Ranked 18th nationally

78%

1% lower than national average

Ranked 36th nationally

Average download speed
154.2 Mbps

12.78% higher than national average
Ranks 9th nationally

Average upload speed
65.6 Mbps

12.22% higher than national average
Ranks 11th nationally
Compare your speed to the Virginia average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Virginia

Provider Avg download speed Avg upload speed Availability Order online
Ting 232.8 Mbps 198.92 Mbps 50.71% View Plans for Ting
MetroNet 201.93 Mbps 170.28 Mbps 52.22% View Plans for Metronet
Verizon Home Internet 198.43 Mbps 124.3 Mbps 98.67%
XFINITY 193.4 Mbps 19.99 Mbps 95.78% View Plans for Xfinity
Cox Communications 188.63 Mbps 25.41 Mbps 95.73% View Plans for Cox Communications
99% of people in Virginia have access to 100Mbps or faster broadband, ranking 16th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
5G Home 247.17 Mbps 94.75% 66.88% See all providers for 5G Home
Cable 1588.46 Mbps 67.13% 80.7% See all providers for Cable
DSL 124.61 Mbps 82.43% 82% See all providers for DSL
Fiber 1349.15 Mbps 86.14% 85.03% See all providers for Fiber
Fixed Wireless 75.58 Mbps 24.82% 81.89% See all providers for Fixed Wireless
LTE Home 139.8 Mbps 0.93% 98.2% See all providers for LTE Home
Satellite 188.46 Mbps 98.47% 97.7% See all providers for Satellite

Best cities for internet in Virginia

Cities in Virginia with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Stafford 261.69 Mbps 70.45 Mbps 100% Virginia Broadband
Culpeper 233.26 Mbps 45.83 Mbps 82% FiberLight
Fredericksburg 225.44 Mbps 81.47 Mbps 92% Verizon Home Internet
Gainesville 218.56 Mbps 89.7 Mbps 88% XFINITY
Lorton 216.37 Mbps 81.11 Mbps 90% Verizon Home Internet
Annandale 216.17 Mbps 80.63 Mbps 89% Verizon Home Internet
Newport News 213.79 Mbps 76.46 Mbps 100% Verizon Home Internet
Centreville 212.83 Mbps 106.29 Mbps 93% Virginia Broadband

Stafford is the best city in Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Culpeper and Fredericksburg also earn top rankings, according to our data.

The most connected cities in Virginia

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Belle Haven 6,359 100% 100% 100%
McLean 49,587 100% 100% 100%
Roanoke 99,213 100% 100% 100%
Fredericksburg 28,258 100% 100% 100%
Belview 1,197 100% 100% 100%
Bristol 17,036 100% 100% 100%
Charlottesville 46,289 100% 100% 100%

Belle Haven is the most internet-connected city in Virginia. Belle Haven makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Belle Haven's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. McLean and Roanoke also make it to the top of our list.

Top cities in Virginia

Virginia Beach

Population: 457,900

Median income: $84,040

193.47 Mbps
avg. download speed

55.13 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Chesapeake

Population: 249,377

Median income: $82,622

198.98 Mbps
avg. download speed

67.83 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Norfolk

Population: 236,973

Median income: $58,409

144.12 Mbps
avg. download speed

37.16 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Virginia FAQs

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