Find internet service and providers in Virginia
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Overview of internet satisfaction and availability in Virginia
Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in Virginia.
That ranks Virginia 39th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Virginia
3.6/5 average customer satisfaction rating
39th
national ranking for customer satisfaction
$86.70 average price per payment for internet, per household
87% of the time, advertised speeds meet household needs
3.6/5 average customer service rating of internet services
3.6/5 average reliability rating of services state-wide
Population:
8,638,218 people
2.53 average people per household
$72,388 average income per household
43 average age per household
55% of population employed
1% lower than national average
Ranked 37th nationally
6% higher than national average
Ranked 16th nationally
14% higher than national average
Ranked 35th nationally
1% lower than national average
Ranked 33rd nationally
Fastest internet providers in Virginia
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Ting | 245.61 Mbps | 209.85 Mbps | 46.18% | View Plans for Ting |
| MetroNet | 197.96 Mbps | 145.34 Mbps | 52.22% | View Plans for MetroNet |
| Verizon Home Internet | 191.48 Mbps | 124.02 Mbps | 98.68% | |
| XFINITY | 190.31 Mbps | 20.28 Mbps | 95.8% | View Plans for Xfinity |
| Cox Communications | 183.53 Mbps | 23.93 Mbps | 95.98% | View Plans for Cox Communications |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 264.35 Mbps | 82.15% | 99.29% | See all providers |
| Cable | 1113.53 Mbps | 63.45% | 85.34% | See all providers |
| DSL | 120.27 Mbps | 75.13% | 87.28% | See all providers |
| Fiber | 1436.2 Mbps | 79.18% | 82.02% | See all providers |
| Fixed Wireless | 74.67 Mbps | 25.68% | 81.61% | See all providers |
| LTE Home | 99 Mbps | 19.43% | 99% | See all providers |
| Satellite | 73.09 Mbps | 92.29% | 100% | See all providers |
Best cities for internet in Virginia
Cities in Virginia with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Poquoson | 286.3 Mbps | 162.88 Mbps | 100% | Verizon Home Internet |
| Stafford | 241.17 Mbps | 67.55 Mbps | 100% | Virginia Broadband |
| Lexington | 230 Mbps | 33.2 Mbps | 34% | XFINITY |
| Gainesville | 227.23 Mbps | 88.09 Mbps | 79% | Verizon Home Internet |
| Yorktown | 220.32 Mbps | 89.71 Mbps | 100% | Verizon Home Internet |
| Dumfries | 217.93 Mbps | 131.24 Mbps | 100% | Verizon Home Internet |
| Haymarket | 217.82 Mbps | 86.81 Mbps | 73% | Verizon Home Internet |
| Fredericksburg | 217.35 Mbps | 81.18 Mbps | 91% | Verizon Home Internet |
Poquoson is the best city in Virginia for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Stafford and Lexington also earn top rankings, according to our data.
The most connected cities in Virginia
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Roanoke | 169,651 | 100% | 100% | 100% |
| Richmond | 395,178 | 100% | 100% | 100% |
| Arlington | 232,476 | 100% | 100% | 100% |
| Alexandria | 356,787 | 100% | 100% | 100% |
| Virginia Beach | 450,163 | 100% | 100% | 100% |
| Norfolk | 244,601 | 98% | 97% | 98% |
| Hampton | 137,404 | 100% | 100% | 100% |
| Newport News | 180,847 | 100% | 100% | 100% |
Roanoke is the most internet-connected city in Virginia. Roanoke makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Roanoke's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Richmond and Arlington also make it to the top of our list.
Top cities in Virginia
Virginia Beach
Population: 450,163
Median income: $84,040
187.26 Mbps
avg. download speed
60.8 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Richmond
Population: 395,178
Median income: $58,083
154.08 Mbps
avg. download speed
64.52 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Alexandria
Population: 356,787
Median income: $112,676
188.32 Mbps
avg. download speed
67.72 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.