Internet Providers in Norfolk, VA
Norfolk Residential Internet Coverage
The established community of Norfolk is home to senior citizens, families of differing sizes and ages, and college students. The Internet options in this community must meet the needs of these diverse populations.
While fiber Internet is available in some parts of Norfolk, Verizon FiOS currently only reaches northeastern communities like Willoughby Beach, Ocean View, and North Camellia Acres. Very small areas at the city limits also have fiber coverage.
Through Verizon, standard high-speed DSL Internet is provided to all of Norfolk and many outlying suburbs. It reaches southern parts of the city like West Ghent, Ingleside, Poplar Halls, and Lake Terrace.
Much of Norfolk is within the Megapath service area, although northern communities are not in the service area. Service stops just south of Willoughby Beach, Willoughby Terrace, and Lenox. This company does not currently bring Internet service to the central neighborhoods of Larchmont, Talbot Park, Colonial Place, and Park Place.
Customer Reviews of Internet Providers in Norfolk
We have had nothing but negative experiences with Cox. The actual internet service is great, but the customer service is severely lacking. We have had several instances when we were told one thing, but another was done. The right hand has no idea what the left hand is doing, and if we had any other internet option available in our area we would be using anyone instead of Cox.
Moriah Cruz Norfolk, VA 2016-12-23
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Cox is an overall okay service, they could be cheaper but it's not overly too pricey. I guess there is no absolutely perfect internet service. Everyone is attempting to make money, that's the objective of every company. Be that as it me I believe that if company's would try to offer the cheapest price for internet services then more people would sign up for their services and in turn they would make more money. Internet services is not something that is measured in quantity like other products, so it should be easy for these type of services to implement an very low price for their services and in turn make an abundance of money,
Nicole Majors Norfolk, VA 2016-05-28
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12 /15 people found this review helpful
Had a different internet provider a year ago that was always going down. Had to reset the router at least once a day. With cox I have fast speed, no down time and great customer service.
Kimberly Smith Norfolk, VA 2014-10-16
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10 /14 people found this review helpful
The internet service is a little slow and laggy sometimes....customer service has been good in attempting to address the issue.
Glendon Studdard Norfolk, VA 2014-08-05
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9 /11 people found this review helpful