99% available in Norfolk Self Installation Available
99% available in Norfolk 99% available in Norfolk
$50 Gift Card Promotion
99% available in Norfolk
$300 Mail-in Rebate Offer
99% available in Norfolk 99% available in Norfolk
99% available in Norfolk Self Installation Available
99% available in Norfolk 99% available in Norfolk $300 Mail-in Rebate Offer
99% available in Norfolk
50% available in Norfolk 12% available in Norfolk
Available in Norfolk Available in Norfolk Available in Norfolk Available in Norfolk Available in Norfolk◊ Provider star ratings are based on user reviews and our independent customer satisfaction survey.
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(Internet faster than 25 Mbps)
The established community of Norfolk is home to senior citizens, families of differing sizes and ages, and college students. The internet options in this community must meet the needs of these diverse populations.
While fiber internet is available in some parts of Norfolk, Verizon Fios currently only reaches northeastern communities like Willoughby Beach, Ocean View, and North Camellia Acres. Very small areas at the city limits also have fiber coverage.
Through Verizon, standard high-speed DSL internet is provided to all of Norfolk and many outlying suburbs. It reaches southern parts of the city like West Ghent, Ingleside, Poplar Halls, and Lake Terrace.
Much of Norfolk is within the Megapath service area, although northern communities are not in the service area. Service stops just south of Willoughby Beach, Willoughby Terrace, and Lenox. This company does not currently bring internet service to the central neighborhoods of Larchmont, Talbot Park, Colonial Place, and Park Place.
Cox Communications offers internet at speeds up to 1000 Mbps
Verizon offers internet at speeds up to 940 Mbps
T-Mobile Home Internet offers internet at speeds up to 182 Mbps
Ultra Home Internet offers internet at speeds up to 110 Mbps
| Provider | Type | Download speeds |
User Rating |
|---|---|---|---|
| Cox Communications | Cable | 1000 Mbps | 3.0/5 |
| Verizon | DSL & Fiber | 940 Mbps | 3.5/5 |
| T-Mobile Home Internet | 5G Home | 182 Mbps | N/A |
| HughesNet | Geo Satellite & Satellite | 25 Mbps | 1.5/5 |
| Viasat | Satellite | 100 Mbps | 1.5/5 |
| Ultra Home Internet | 5G Home | 110 Mbps | N/A |
Availability and speeds displayed are not guaranteed and are subject to change.
DSL:
DSL provides internet service via phone cables and is up to ten times faster than dial-up service.
Cable:
Cable provides internet speeds faster than DSL through the same cables used for cable TV.
Satellite:
Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.
Fiber:
Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.
Eric S | 06-12-2019
The prices are very reasonable and the customer service reps are friendly and try to go the extra mile; however, this experience is a double-edged sword. I'm getting the internet service I pay for (3.1 - 7.0 Mbps, the fastest available here) and I'm on the phone with customer service too often to complain about the slow speeds and the never-ending need to reset or replace my modem. This "enhanced internet" pkg. struggles to handle the demands of 3 phones, 2 computers, and an Amazon Fire stick. For my area, I have only two choices - cheap, slowpoke Verizon or technologically superior, overpriced Cox... I'll take the better technology and possibly inferior customer service which is far less frustrating than watching your TV streams always buffering and your wifi crapping out repeatedly, because it's always been true - you get what you pay for.
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Moriah C | 12-23-2016
We have had nothing but negative experiences with Cox. The actual internet service is great, but the customer service is severely lacking. We have had several instances when we were told one thing, but another was done. The right hand has no idea what the left hand is doing, and if we had any other internet option available in our area we would be using anyone instead of Cox.
Was this review helpful? 91 8
Nicole M | 05-28-2016
Cox is an overall okay service, they could be cheaper but it's not overly too pricey. I guess there is no absolutely perfect internet service. Everyone is attempting to make money, that's the objective of every company. Be that as it me I believe that if company's would try to offer the cheapest price for internet services then more people would sign up for their services and in turn they would make more money. Internet services is not something that is measured in quantity like other products, so it should be easy for these type of services to implement an very low price for their services and in turn make an abundance of money,
Was this review helpful? 34 22
