Internet providers in NYC, NY

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1. Spectrum
19% available in NYC
Connection:
Cable
Download speeds up to
940Mbps
(wireless speeds may vary)
2. RCN
50% available in NYC
Connection:
Cable
Download speeds up to
1000Mbps
3. Verizon
99% available in NYC
Connection:
Fiber
Download speeds up to
940Mbps

User Rating (188)
4. EarthLink
79% available in NYC
Connection:
DSL
Download speeds up to
25Mbps
5. Atlantic Broadband
14% available in NYC
Connection:
Cable
Download speeds up to
100Mbps
6. Optimum
4% available in NYC
Connection:
Cable
Download speeds up to
400Mbps

Get A $200 Visa® Prepaid Card. Terms Apply.

7. Viasat
99% available in NYC
Connection:
Satellite
Download speeds up to
25Mbps
8. HughesNet
99% available in NYC
Connection:
Geo Satellite
Download speeds up to
25Mbps

User Rating (72)
9. Starry Internet
2% available in NYC
Starry Internet
Connection:
Fixed Wireless
Download speeds up to
200Mbps
Link not provided
10. Cherry Capital Connection, LLC
76% available in NYC
11. Xchange Telecom
41% available in NYC
Connection:
Fixed Wireless
Download speeds up to
100Mbps
12. BarrierFree
29% available in NYC
Connection:
Fixed Wireless
Download speeds up to
25Mbps
13. Consolidated Communications
18% available in NYC
Connection:
Cable & DSL
Download speeds up to
50Mbps
1. Megapath
93% available in NYC
Connection:
DSL & Other Copper Wireline
Download speeds up to
25Mbps
2. Atlantic Broadband
14% available in NYC
Connection:
Cable
Download speeds up to
100Mbps
3. Optimum
5% available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps

Get A $200 Visa® Prepaid Card. Terms Apply.

4. Comcast Business
Available in NYC
Connection:
Cable
Download speeds up to
1000Mbps

User Rating (0)
5. Viasat
99% available in NYC
Connection:
Satellite
Download speeds up to
25Mbps
6. Xchange Telecom
41% available in NYC
Connection:
Fixed Wireless
Download speeds up to
100Mbps
7. BarrierFree
29% available in NYC
Connection:
Fixed Wireless
Download speeds up to
25Mbps
8. Crown Castle Fiber
3% available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
9. Cogent Communication
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
10. Stealth Communications
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
11. Allstream
Available in NYC
Connection:
DSL, Fiber & Other Copper Wireline
Download speeds up to
1000Mbps
12. Tata Communications
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
13. Syringa Networks
Available in NYC
Connection:
Fiber & Fixed Wireless
Download speeds up to
1000Mbps
14. PowerOne
Available in NYC
Connection:
Fixed Wireless
Download speeds up to
6Mbps
15. One Ring Networks
Available in NYC
Connection:
Fixed Wireless
Download speeds up to
6Mbps
1. T-Mobile
Available in NYC
Connection:
Mobile
T-Mobile
4GLTE

User Rating Info
2. Altice Mobile
Available in NYC
Connection:
Mobile
Altice Mobile
4GLTE

User Rating Info
3. AT&T Wireless
Available in NYC
Connection:
Mobile
AT&T Wireless
4GLTE

User Rating Info
4. Verizon Wireless
Available in NYC
Connection:
Mobile
Verizon Wireless
4GLTE

User Rating Info

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How much internet speed do I need?

5+ Mbps

  • Regular browsing
  • Music streaming
  • Ideal for 1 person

10+ Mbps

  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people

20+ Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

Test your current internet speed

Discover how much internet speed you need

The best internet providers by borough

New York City is extremely well connected. Over 99% of the city’s residents have access to internet speeds of 250 Mbps or higher compared to 85.88% nationwide.1

New Yorkers in all five boroughs can get access to fast speeds and top-end broadband providers like Verizon Fios and Spectrum. But the exact Internet Service Providers (ISPs) you can sign up for vary by neighborhood. We’ve gathered all the best ISPs available throughout New York and broken it down by borough to help you easily narrow down your decision.

Jump to: The Bronx | Brooklyn | Manhattan | Queens | Staten Island

Best internet service providers in the Bronx

Top providers in the Bronx

  • Optimum
  • Verizon
  • Spectrum

Verizon Fios and Optimum are the best ISPs in the Bronx (BX)‚—NYC’s northernmost borough and home to the New York Yankees. Both have high customer service ratings, great coverage in the borough, and offer similar prices for internet speeds of 200 Mbps to 300 Mbps.*

Spectrum has a respectable footprint in BX as well, but its prices are a little higher than Verizon’s and Optimum’s prices. Other providers like Atlantic Broadband and RCN are scarce.

Almost everyone in BX is covered for internet speeds starting at 250 Mbps, and 90.52% of residents have access to fiber internet.2 Aside from in-home internet service, the Bronx also has pretty good Wi-Fi hotspot coverage from Optimum and Spectrum, making it easy to save data and stay connected to the internet all over town.

Best internet service providers in Brooklyn

Top providers in Brooklyn

  • Spectrum
  • Verizon
  • Optimum
  • BarrierFree
  • Xchange Telecom
  • Atlantic Broadband

The best internet provider in Brooklyn, NYC, is Verizon Fios. Verizon and Spectrum have similar coverage areas in the borough, but Verizon has better speeds and prices.*

Brooklyn has 100% coverage for internet speeds of at least 250 Mbps.3 Spectrum, Verizon, Optium, BarrierFree, and Xchange Telecom each individually cover at least 60% of Brooklyn with plenty of overlap. That means Brooklynites can afford to be a little bit choosey.

If you’re looking for fast internet in Brooklyn, your best bets are Spectrum, Verizon, and Optimum. BarrierFree and Xchange have decent coverage of the area, but both are mainly fixed-wireless providers that currently offer relatively expensive internet plans with slow speeds.

Spectrum and Optimum use cable connections, which are better but not as good as fiber. Verizon Fios uses fiber and has competitive upload and download speeds, but it doesn’t have public Wi-Fi hotspots for its users to log in to around the city.

Best internet service providers in Manhattan

Top providers in Manhattan

  • Spectrum
  • Verizon
  • BarrierFree
  • RCN
  • Atlantic Broadband
  • Brandenburg Cellular Corporation

Spectrum is the best internet service provider in Manhattan because it covers the most ground in the borough, but RCN offers the cheapest internet with plans starting at $34.99 for 250 Mbps.*

That said, Manhattan has the highest population density of the NYC boroughs and the most internet providers. Manhattan has 23 residential ISPs, but most of them have limited service areas in the borough. For example, you can only find Xfinity in a tiny part of Midtown.

At least three internet providers are available to 100% of Manhattan residents for internet speeds up to 25 Mbps.4 And nearly half of Manhattanites have the option between three or more providers for speeds starting at 250 Mbps.5

If you’re looking for something a little faster, Spectrum, Verizon, RCN, Atlantic Broadband, and Brandenburg Cellular Corporation offer either 940 Mbps or 1,000 Mbps speed tiers, though availability depends on your area. Prices for those speeds range from $49.99 to $104.99 per month, with RCN on the low end, Verizon and Atlantic Broadband in the middle, and Spectrum on the high end.*

Best internet service providers in Queens

Top providers in Queens

  • Spectrum
  • Verizon
  • Atlantic Broadband
  • RCN
  • BarrierFree

Spectrum and Verizon are the best internet services in New York City’s largest borough because of their wide availability. But there’s good internet coverage across Queens in general. About a third of residents have three or more options for 100 Mbps internet speeds, and almost all residents have access to speeds faster than 250 Mbps.6

Besides Spectrum and Verizon, Atlantic Broadband is present in the northwest third of the borough, and RCN offers service in some neighborhoods around LaGuardia Airport and Flushing Meadows. Optimum has a small footprint on the east and west edges of the borough and around Kissena Park.

Between Spectrum and Verizon, Verizon has slightly lower prices and faster upload speeds. But Spectrum has Wi-Fi hotspots for its customers to use around the city. These are mostly concentrated in Manhattan and Brooklyn, but there are hundreds throughout Queens as well. So you could connect to Wi-Fi at the Bohemian Hall & Beer Garden to add that aesthetic photo of your drink to your Instagram story.

Best internet service providers on Staten Island

Top providers on Staten Island

  • Spectrum
  • Verizon
  • BarrierFree

Verizon Fios is the best internet provider on Staten Island. Spectrum, which also covers a majority of the borough, comes in second place because of its higher prices, but it’s also a good choice.

Almost everyone on Staten Island has the choice between Spectrum and Verizon internet. Beyond that, the place pretty much lives up to its reputation as the forgotten borough, at least as far as the number of internet providers is concerned.

But just because there aren’t many options doesn’t mean the internet service is bad. Spectrum’s Gig (940 Mbps) plan is available to a lot of the borough, as is the Verizon Fios Gigabit (940 Mbps) internet package.

According to Federal Communications Commission (FCC) data, Staten Island has better fiber internet coverage than any other borough, and more than 99% of the population has access to internet speeds of at least 250 Mbps.7

Compared to your other options, BarrierFree’s fixed-wireless internet is both more expensive and slower. But it’s available for a large chunk of the borough, if you need another option.

NYC internet provider availability map

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Learn more about Spectrum

Learn more about RCN

Learn more about Verizon

Learn more about EarthLink

Learn more about Atlantic Broadband

Learn more about Optimum

Learn more about Viasat

Learn more about HughesNet

Learn more about Starry Internet

Learn more about Cherry Capital Connection, LLC

Learn more about Xchange Telecom

Learn more about BarrierFree

Learn more about Consolidated Communications

Internet provider stores in NYC

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Compare internet providers in NYC

Most areas of NYC are covered by more than one internet provider, so how do you choose? Beyond internet speeds and prices, we did a little digging into internet reliability, customer satisfaction, and noteworthy features to help you find the perfect fit.

What is the best internet provider in NYC?

The best internet providers in New York City are Verizon Fios and Spectrum. Both offer download speeds up to 940 Mbps* and are widely available throughout the city, but each has distinct advantages as well.

Verizon Fios uses a fiber-optic network, and its fast upload and download speeds make it the best option for people who do a lot of photo or video uploading or file sharing. It was also rated the fastest ISP in the Northeast in our 2020 report on the fastest internet providers

Spectrum gets respect because it doesn’t force contracts or data plans on its customers. Plus, its network of Wi-Fi hotspots throughout the city let you use your internet plan both inside and outside your home.

Besides Verizon and Spectrum, Optimum is also a good choice. This ISP ‘s cable network is highly reliable. In our 2020 customer satisfaction survey, Optimum scored a 4.12 out of 5.0 in customer satisfaction with internet reliability. Optimum also has an A+ rating from the Better Business Bureau (BBB).

Featured customer reviews from NYC

Spectrum

“I called the hotline concerning our billing statement and I received the BEST costumer service!”

—Katie F.

RCN

“Service is excellent, never have had a service interruption unless for power failure over the 4-5 years we have had them.”

—Stephen E.

Optimum

“Optimum provides adequate internet for the home. They are awesome in the amount of hotspots available to subscribers. This is great as to avoid using data.”

—Robyn P.

Spectrum

“Spectrum over-promises, under-performs, and under-delivers.”

—Happy G.

RCN

“Internet speeds are frustratingly inconsistent. The variance is between one hundred Mbs and one point zero Mbs. Periods between four PM and eleven PM are particularly problematic.”

—James K.

Optimum

“If I were able to find another internet service provider, I would do so. We are paying for 100mb/second, but only receive intermittent service, usually at 20mb/sec when it actually is available.”

—R.D.

Fastest internet service providers in NYC

RCN offers internet at speeds up to 1000 Mbps

Spectrum offers internet at speeds up to 940 Mbps

Verizon offers internet at speeds up to 940 Mbps

Optimum offers internet at speeds up to 400 Mbps

Verizon Fios is the fastest internet provider available in NYC, according to our 2020 analysis of the fastest internet providers in the Northeast. Its fiber-optic internet plans offer download speeds up to 940 Mbps and upload speeds up to 880 Mbps. According to FCC data gathered in June 2019, 73.21% of Brooklyn and 50.52% of Manhattan has access to gigabit internet.8 Gigabit coverage in Queens hangs out under 10%, and Staten Island and the Bronx both have less than 5% coverage.9 Those numbers might seem low, but they don’t account for providers who offer speeds slightly slower than 1,000 Mbps in those areas.

For example, Spectrum, RCN, and Verizon Fios don’t quite hit gigabit internet status—even if “gigabit” is in the plan name. Their download speeds max out at 940 Mbps, but that’s so fast and so close to 1,000 Mbps that it hardly makes a difference when it comes down to it. Both offer speeds that are pretty darn close to gigabit throughout a large part of New York City.

The truth is most people don’t necessarily need that fast of an internet connection. It’s nice if you can afford it, but there are also more reasonable (and less expensive) options. Optimum’s 200–400 Mbps internet plans and RCN’s 50 Mbps package still give you enough bandwidth to do what you need to do without charging a fortune.*

How much internet speed do I need?

5 Mbps

  • Browsing
  • Streaming music
  • Ideal for single user

10 Mbps

  • Streaming HD videos
  • Casual gaming
  • Ideal for 1-2 people

20 Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Streaming multiple shows in HD
  • Simultaneous gaming
  • Ideal for 4+ people

When you see providers like Optimum advertising download speeds up to 1,000 Mbps, you might think that you need every last one of those Mbps. But that usually isn’t the case.

As you can see in the table above, most common internet activities like binge-watching Netflix, posting your lunch on Instagram, and online gaming can happen with a comparably slow internet connection. How much speed you need depends more on how many things you need to do online at the same time and how many people are connected to your network.

For example, you need more bandwidth if you and your three roommates are all going to be online at the same time than you would for just you. (Just as long as you’re not streaming in HD, downloading all of Avatar: The Last Airbender to binge-watch, queueing for a round of Overwatch, uploading hilarious beauty tutorial fails to YouTube, and mining bitcoin all at the same time).

If you don’t know what speed you need, you can test your current internet speed to give yourself a reference point and take it from there. You can also use our How Much Speed Do You Need? tool for a personalized recommendation based on how you use the internet.

  1. FCC Fixed Broadband Deployment, “Compare Broadband Availability in Different Areas,” June 2019. Accessed December 1, 2020. 
  2. FCC Fixed Broadband Deployment, “Bronx County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  3. FCC Fixed Broadband Deployment, “Kings County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  4. FCC Fixed Broadband Deployment, “New York County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  5. FCC Fixed Broadband Deployment, “New York County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  6. FCC Fixed Broadband Deployment, “Queens County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  7. FCC Fixed Broadband Deployment, “Richmond County, NY Area Summary,” June 2019. Accessed December 1, 2020.
  8. FCC Fixed Broadband Deployment, “Compare Broadband Availability in Different Areas,” June 2019. Accessed December 1, 2020.

NYC internet FAQ

What internet is available at my address?

The Internet Service Providers (ISPs) available in New York are listed above. You can enter your ZIP code to see a list of ISPs available in your area. Once you pick a provider, you can call it to find out the speeds it offers at your specific address.

What is the best internet provider in New York?

Verizon is the best internet provider in New York based on our Fastest Internet Providers 2020 report for the region. 

How much is Verizon Fios internet only in New York?

You can find Verizon Fios stand-alone internet packages starting as low as $39.99 per month.* That package will require a 1-year contract and setting up Auto Pay.* All ISP offers are subject to change, so if you see a package you like, don’t hesitate.

View Verizon Fios Internet plans.

How do I change my Verizon home Wi-Fi name?

You can change the name of your Verizon home Wi-Fi network (SSID) using the My Fios App, the My Verizon website, or by logging in to the router itself. Verizon published some easy instructions for changing your SSID, complete with links to all the options we mentioned above.

Just know that once you change your Wi-Fi network’s name or password, you’ll have to log in again with all your connected devices.

Is Spectrum Internet good?

According to our 2020 customer satisfaction survey, Spectrum is a middle-of-the-road ISP. It’s pretty close to average in most categories with top five scores in internet speed and reliability.

The provider offers internet speeds from 100 Mbps to 940 Mbps.* Its plans are more expensive than comparable ones from other providers in the area. For example, both RCN and Verizon have lower prices for gigabit internet.

That said, Spectrum isn’t a bad internet provider. But whether it’s your best choice depends on what you need and what else is available in your area. If you need a lot of bandwidth and the rest of your options are DSL, go with Spectrum. But if you can get Verizon Fios, maybe do that instead.

What is Spectrum home Wi-Fi?

Some Spectrum customers are surprised to find a charge for home Wi-Fi on their bill. The home Wi-Fi charge is basically a fee for maintaining your home network if you use a Spectrum router.

While Spectrum issues a free modem, if you want a modem with a Wi-Fi router, you’ll have to pay the home Wi-Fi fee. The fee is usually small and presumably goes to covering the costs of helping customers troubleshoot their Spectrum home Wi-Fi networks.

You can avoid this fee by using your own router to create your Wi-Fi network. But, if you do, Spectrum tech support may not be able to help you with calibration or maintenance.

How do I get cheap internet?

Several ISPs, including Spectrum, have programs to help low-income households get internet service.

You can also make sure you’re not paying for more speed than you need. Use our How Much Internet Speed Do I Need? tool for a personalized internet speed recommendation based on how you use the internet.

It’ll ask you a few questions, give you a speed recommendation, and then let you compare the prices of all the providers offering plans in your area that meet your speed needs.

How do I get internet without cable?

You have plenty of options for getting internet service without cable. Most phone companies offer internet service. In New York, that means Verizon primarily. But even cable companies like Spectrum, Xfinity, and RCN offer internet-only packages.

If you’re looking for a wireless internet service, you can look into a satellite provider, like Viasat. Also, some mobile phone companies will let you use your phone as a Wi-Fi hotspot, but that service can be inconsistent.

Customer reviews of internet providers in NYC

Starry Internet

Overall:
Service:
Pricing:
Speed:

05-12-2020

Excellent! Super fast and unbeatable price.

Was this review helpful? Yes 7 No 2

Optimum

Overall:
Service:
Pricing:
Speed:

Tatiana M | 08-13-2019

Horrible service! Straight mean and ridiculous. I need to downgrade my plan they act like they can’t do it. Just as silly. Stop tryna keep ppl at a certain amount so u can make ur profit. If someone can’t pay for it they just cant ! Be more sensitive to ppl and listen.

Was this review helpful? Yes 203 No 8

Optimum

Overall:
Service:
Pricing:
Speed:

Iris Noelia G | 08-12-2019

The PEOPLE at customer service are very nice. however, it took me near three months to resolve a problem.

Was this review helpful? Yes 71 No 10
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