Internet providers in NYC, NY

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1. Spectrum
61% available in NYC
Connection:
Cable
Download speeds up to
100Mbps
2. Verizon
Available in NYC
Connection:
Fiber
Download speeds up to
940Mbps

User Rating (189)
3. RCN
Available in NYC
Connection:
Cable & Fiber
Download speeds up to
1000Mbps
4. Xfinity
Available in NYC
Connection:
Cable
Download speeds up to
100Mbps
5. Mediacom
Available in NYC
Connection:
Cable
Download speeds up to
50Mbps
6. Optimum
45% available in NYC
Connection:
Cable
Download speeds up to
400Mbps
7. Viasat
99% available in NYC
Connection:
Satellite
Download speeds up to
25Mbps
8. HughesNet
Available in NYC
Connection:
Satellite
Download speeds up to
25Mbps

User Rating (72)
9. Atlantic Broadband
14% available in NYC
Connection:
Cable
Download speeds up to
100Mbps
1. Spectrum
Available in NYC
Connection:
Cable
Download speeds up to
100Mbps
2. RCN
Available in NYC
Connection:
Cable
Download speeds up to
1000Mbps
3. Mediacom
Available in NYC
Connection:
Cable
Download speeds up to
50Mbps
4. Optimum
3% available in NYC
Connection:
Cable & Fiber
Download speeds up to
1000Mbps
5. Viasat
99% available in NYC
Connection:
Satellite
Download speeds up to
25Mbps
6. HughesNet
Available in NYC
Connection:
Satellite
Download speeds up to
25Mbps

User Rating (72)
7. Rise Broadband
Available in NYC
Connection:
Wireless
Download speeds up to
25Mbps
8. Megapath
94% available in NYC
Connection:
DSL & Other Copper Wireline
Download speeds up to
25Mbps
9. BarrierFree
31% available in NYC
Connection:
Wireless
Download speeds up to
50Mbps
10. Atlantic Broadband
14% available in NYC
Connection:
Cable
Download speeds up to
100Mbps
11. Xchange Telecom
21% available in NYC
Connection:
Wireless
Download speeds up to
100Mbps
12. Tata Communications
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
13. Stealth Communications
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
14. Cogent Communication
Available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
15. Lightower Fiber Networks
3% available in NYC
Connection:
Fiber
Download speeds up to
1000Mbps
1. AT&T
Available in NYC
Connection:
Mobile
AT&T
4GLTE

User Rating Info
2. Sprint
Available in NYC
Connection:
Mobile
Sprint
4GLTE

User Rating Info
3. T-Mobile
Available in NYC
Connection:
Mobile
T-Mobile
4GLTE

User Rating Info

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How much internet speed do I need?

5+ Mbps

  • Regular browsing
  • Music streaming
  • Ideal for 1 person

10+ Mbps

  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people

20+ Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

Test your current internet speed

Discover how much internet speed you need

Compared to the rest of the country—or even just the rest of the state—New York City is extremely connected. Over 99% of the city’s residents have access to internet speeds of 250 Mbps or higher compared to 58.19% nationwide.1

New Yorkers in all five boroughs can get access to top-end broadband providers and fast internet speeds. But exactly which Internet Service Providers (ISPs) offer service in your area depends on your neighborhood. We’ll break down which ISPs you can find in each borough to help you narrow down your decision.

The Bronx

Top providers in the Bronx

  • Optimum
  • Verizon
  • Spectrum

Sitting pretty at the top of New York City, the Bronx (BX) is NYC’s northernmost borough and home to the New York Yankees. Optimum and Verizon both have great coverage here, and Spectrum has a respectable footprint. But other providers like Atlantic Broadband and RCN are scarce.

Almost everyone in BX is covered for internet speeds starting at 250 Mbps, and 85.4% of residents have access to fiber internet.2 Aside from in-home internet service, the Bronx also has pretty good Wi-Fi hotspot coverage from Optimum and Spectrum, making it easy to save data and stay connected to the internet all over town.

Optimum has slightly better prices than Verizon and Spectrum for its 200 Mbps and 300 Mbps plans, but its top speeds are slower.* It’s still very fast, but it’s not Verizon’s 940 Mbps fast. So if you’re looking for the fastest connection possible, Verizon and Spectrum are the better ISPs for speed.

Brooklyn

Top providers in Brooklyn

  • Spectrum
  • Verizon
  • Optimum
  • BarrierFree
  • Xchange Telecom
  • Atlantic Broadband

Brooklyn, NYC, has 100% coverage for internet speeds of at least 250 Mbps.3 Spectrum, Verizon, Optium, BarrierFree, and Xchange Telecom each individually cover at least 60% of Brooklyn with plenty of overlap. That means Brooklynites can afford to be a little bit choosey.

If you’re looking for fast internet in Brooklyn, your best bets are Spectrum, Verizon, and Optimum. BarrierFree and Xchange have decent coverage of the area, but both are mainly fixed-wireless providers that currently offer relatively expensive internet plans with slow speeds.

Spectrum and Optimum use cable connections, which are better but not as good as fiber. Verizon Fios uses fiber and has competitive upload and download speeds, but it doesn’t have public Wi-Fi hotspots for its users to log in to around the city.

Manhattan

Top providers in Manhattan

  • Spectrum
  • Verizon
  • BarrierFree
  • RCN
  • Atlantic Broadband
  • Brandenburg Cellular Corporation

Manhattan has the highest population density of the NYC boroughs and the most internet providers. Manhattan has 23 residential ISPs, but most of them have limited service areas in the borough. For example, you can only find Xfinity in a tiny part of Midtown.

Spectrum has the best coverage across Manhattan, with Verizon as a close second. But there are a ton of providers in the area. At least three internet providers are available to 100% of Manhattan residents for internet speeds up to 25 Mbps.4 And nearly three quarters of Manhattanites have the option between three or more providers for speeds starting at 250 Mbps.5

Internet prices are always changing, but at the time of writing, RCN offers the cheapest internet packages in Manhattan, starting at $29.99 for 50 Mbps.*

If you’re looking for something a little faster, Spectrum, Verizon, RCN, Atlantic Broadband, and Brandenburg Cellular Corporation offer either 940 Mbps or 1,000 Mbps speed tiers, though availability depends on your area. Prices for those speeds range from $59.99 to $104.99 per month, with RCN on the low end, Verizon and Atlantic Broadband in the middle, and Spectrum on the high end.*

Queens

Top providers in Queens

  • Spectrum
  • Verizon
  • Atlantic Broadband
  • RCN
  • BarrierFree

There’s good internet coverage across New York City’s largest borough, Queens. Just over 92% of residents have three or more options for 100 Mbps internet speeds, and almost all residents have access to speeds faster than 250 Mbps.6

Spectrum and Verizon cover most of the ground in Queens. Atlantic Broadband is present  in the northwest third of the borough, and RCN offers service in some neighborhoods around LaGuardia Airport and Flushing Meadows. Optimum has a small footprint on the east and west edges of the borough and around Kissena Park.

Between Spectrum and Verizon, Verizon has slightly lower prices and faster upload speeds. But Spectrum has Wi-Fi hotspots for its customers to use around the city. These are mostly concentrated in Manhattan and Brooklyn, but there are hundreds throughout Queens as well. So you could connect to Wi-Fi at the Bohemian Hall & Beer Garden to add that aesthetic photo of your drink to your Instagram story.

Staten Island

Top providers on Staten Island

  • Spectrum
  • Verizon
  • BarrierFree

Almost everyone on Staten Island has the choice between Spectrum and Verizon internet. Beyond that, the place pretty much lives up to its reputation as the forgotten borough, at least as far as the number of internet providers is concerned.

But just because there aren’t many options doesn’t mean the internet service is bad. Spectrum’s Gig (940 Mbps) plan is available to a lot of the borough, as is the Verizon Fios Gigabit (940 Mbps) internet package.

According to Federal Communications Commission (FCC) data, Staten Island has better fiber internet coverage than any other borough, and more than 99% of the population has access to internet speeds of at least 250 Mbps.7

Compared to your other options, BarrierFree’s fixed-wireless internet is both more expensive and slower. But it’s available for a large chunk of the borough, if you need another option.

NYC internet provider availability map

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Learn more about Spectrum

Learn more about Verizon

Learn more about RCN

Learn more about Xfinity

Learn more about Mediacom

Learn more about Optimum

Learn more about Viasat

Learn more about HughesNet

Learn more about Atlantic Broadband

Internet provider stores in NYC

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Compare internet providers in NYC

Most areas of NYC are covered by more than one internet provider, so how do you choose? Beyond internet speeds and prices, we did a little digging into internet reliability, customer satisfaction, and noteworthy features to help you find the perfect fit.

What is the best internet provider in NYC?

  • Verizon — Fast upload and download speeds
  • Spectrum — No data caps or contracts
  • Optimum— Highly reliable
  • RCN — Highest customer satisfaction

There is no outright best internet provider for everyone, but there can be one that’s better for you. Availability, price, and download speeds are all very important, but if those all look the same across your options, each provider has its strengths.

Take Verizon Fios, for example. Its nearly equal upload and download speeds make it the best option for people who do a lot of photo or video uploading or file sharing.

Most ISPs—including Spectrum, Optimum, and Viasat—give you much less upstream bandwidth than the advertised download speed, but not Verizon. It was also rated the best ISP in the East by J.D. Power.

Verizon Fios has the advantage of using a fiber-optic network. Fiber internet is generally faster and more reliable than other types of internet, including cable (Optimum and Spectrum), DSL (Verizon DSL), and satellite (Viasat and HughesNet).

Cable networks can get congested and slow when too many people use them at the same time. And satellite internet has high latency because its data has to travel thousands of miles. Fiber uses light signals to transfer data, so it’s much faster, but the downside is that most areas of NYC don’t have access to fiber, and Verizon’s DSL service is not nearly as good.

If you don’t have access to fiber but need ridiculously fast speeds, cable ISPs Spectrum and RCN offer internet plans reaching up to 940 Mbps and 1,000 Mbps respectively.*

Spectrum covers most of NYC and gets respect because it doesn’t force contracts or data plans on its customers. Plus, its network of Wi-Fi hotspots throughout the city let you use your internet plan both inside and outside your home.

RCN is present only in parts of Manhattan and some neighborhoods in Queens, but it was the highest-rated provider in our 2018 customer satisfaction survey.

Optimum doesn’t offer the fastest speeds—its highest speed plan goes up to only 400 Mbps—but its cable network is highly reliable. Taking it back to our 2018 customer satisfaction survey for a second, Optimum customers are more satisfied with their internet reliability and speed than any other ISP’s customer base. Optimum also has an A+ rating from the Better Business Bureau (BBB).

Featured customer reviews from NYC

Spectrum

“I called the hotline concerning our billing statement and I received the BEST costumer service!”

—Katie F.

RCN

“Service is excellent, never have had a service interruption unless for power failure over the 4-5 years we have had them.”

—Stephen E.

Optimum

“Optimum provides adequate internet for the home. They are awesome in the amount of hotspots available to subscribers. This is great as to avoid using data.”

—Robyn P.

Spectrum

“Spectrum over-promises, under-performs, and under-delivers.”

—Happy G.

RCN

“Internet speeds are frustratingly inconsistent. The variance is between one hundred Mbs and one point zero Mbs. Periods between four PM and eleven PM are particularly problematic.”

—James Kinney

Optimum

“If I were able to find another internet service provider, I would do so. We are paying for 100mb/second, but only receive intermittent service, usually at 20mb/sec when it actually is available.”

—R.D.

Fastest internet service providers in NYC

Spectrum offers internet at speeds up to 100 Mbps

Verizon offers internet at speeds up to 940 Mbps

RCN offers internet at speeds up to 1000 Mbps

Xfinity offers internet at speeds up to 100 Mbps

The fastest residential internet plans in New York City reach speeds up to 1,000 Mbps or 1 Gbps, also known as gigabit internet. According to FCC data gathered in 2017, 72.72% of Brooklyn and 46.12% of Manhattan has access to gigabit internet.8 Gigabit coverage in Queens hangs out around 10%, and Staten Island and the Bronx both have less than 1% coverage.9 Those numbers might seem low, but they don’t account for providers who offer speeds slightly slower than 1,000 Mbps in those areas.

For example, Spectrum and Verizon Fios don’t quite hit gigabit internet status—even if “gigabit” is in the plan name. Their download speeds max out at 940 Mbps, but that’s so fast and so close to 1,000 Mbps that it hardly makes a difference when it comes down to it. Both offer speeds that are pretty darn close to gigabit throughout a large part of New York City.

The truth is most people don’t necessarily need that fast of an internet connection. It’s nice if you can afford it, but there are also more reasonable (and less expensive) options. Optimum’s 200–400 Mbps internet plans and RCN’s 50 Mbps package still give you enough bandwidth to do what you need to do without charging a fortune.*

How much internet speed do I need?

5 Mbps

  • Browsing
  • Streaming music
  • Ideal for single user

10 Mbps

  • Streaming HD videos
  • Casual gaming
  • Ideal for 1-2 people

20 Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Streaming multiple shows in HD
  • Simultaneous gaming
  • Ideal for 4+ people

When you see providers like Optimum advertising download speeds up to 1,000 Mbps, you might think that you need every last one of those Mbps. But that usually isn’t the case.

As you can see in the table above, most common internet activities like binge-watching Netflix, posting your lunch on Instagram, and online gaming can happen with a comparably slow internet connection. How much speed you need depends more on how many things you need to do online at the same time and how many people are connected to your network.

For example, you need more bandwidth if you and your three roommates are all going to be online at the same time than you would for just you. (Just as long as you’re not streaming in HD, downloading all of The Office to binge-watch before its move away from Netflix, queueing for a round of Overwatch, uploading hilarious beauty tutorial fails to YouTube, and mining bitcoin all at the same time).

If you don’t know what speed you need, you can test your current internet speed to give yourself a reference point and take it from there. You can also use our How Much Speed Do You Need? tool for a personalized recommendation based on how you use the internet.

  1. FCC Fixed Broadband Deployment, “Compare Broadband Availability in Different Areas
  2. FCC Fixed Broadband Deployment, “Bronx County, NY Area Summary
  3. FCC Fixed Broadband Deployment, “Kings County, NY Area Summary
  4. FCC Fixed Broadband Deployment, “New York County, NY Area Summary
  5. FCC Fixed Broadband Deployment, “New York County, NY Area Summary
  6. FCC Fixed Broadband Deployment, “Queens County, NY Area Summary
  7. FCC Fixed Broadband Deployment, “Richmond County, NY Area Summary
  8. FCC Fixed Broadband Deployment, “Compare Broadband Availability in Different Areas
  9. FCC Fixed Broadband Deployment, “Compare Broadband Availability in Different Areas

NYC internet FAQ

What internet is available at my address?

The Internet Service Providers (ISPs) available in New York are listed above. You can enter your ZIP code to see a list of ISPs available in your area. Once you pick a provider, you can call it to find out the speeds it offers at your specific address.

What is the best internet provider in New York?

Verizon offers the fastest internet speeds in New York and has the highest ratings from J.D. Power. It’s probably your best bet. RCN also scored well in several customer satisfaction metrics.

How much is Verizon Fios internet only in New York?

You can find Verizon Fios stand-alone internet packages starting as low as $39.99 per month.* That package will require a 1-year contract and setting up Auto Pay.* All ISP offers are subject to change, so if you see a package you like, don’t hesitate. View Verizon Fios Internet plans.

How do I change my Verizon home Wi-Fi name?

You can change the name of your Verizon home Wi-Fi network using the My Fios App or the My Verizon website or by logging into the router itself. Verizon even published some easy instructions for changing your SSID, which is computer speak for the name of your Wi-Fi network.

  • Note: After changing your Wi-Fi network’s name or password, you will have to log in again with all your connected devices.
Is Spectrum Internet good?

According to our customer satisfaction survey, Spectrum is a middle-of-the-road ISP. It’s pretty close to average in most categories, but it scores well for technical support and customer service. It offers just one internet package with a speed of 100 Mbps.* That’s faster than the average package but nowhere near the gigabit speeds offered by Verizon or Xfinity.

Spectrum isn’t a bad provider, but whether it’s your best choice depends on what else is available in your area. Most New Yorkers will have a better option.

What is Spectrum home Wi-Fi?

Some Spectrum customers are surprised to find a charge for home Wi-Fi on their bill. The home Wi-Fi charge is basically a fee for maintaining your home network if you use a Spectrum router.

While Spectrum issues a free modem, if you want a modem with a Wi-Fi router, you’ll have to pay the home Wi-Fi fee. The fee is usually small and presumably goes to covering the costs of helping customers troubleshoot their Spectrum home Wi-Fi networks.

You can avoid this fee by using your own router to create your Wi-Fi network. But, if you do, Spectrum tech support may not be able to help you with calibration or maintenance.

How do I get cheap internet?

Because not having reliable internet service can have lasting consequences, several programs exist to help low-income households get internet service.

If you just want to save some money on your internet service, you need to carefully consider more than cost. With internet, it’s not always about strictly getting the lowest price. The cheapest packages might not have enough speed to do everything you need to do online. So, you need to make sure you get a good price on a package with enough speed.

We’ve simplified that whole process. Just use our How much internet speed do I need? tool. It will ask you some questions about your internet usage, then recommend a good speed. At the end, you can put in your ZIP code to see ISPs in your area. Then you can compare the prices of the providers offering services that meet your speed needs.

How do I get internet without cable?

You have plenty of options for getting internet service without cable. Most phone companies offer internet service. In New York, that means Verizon primarily. But even cable companies like Spectrum, Xfinity, and RCN offer internet-only packages.

If you’re looking for a wireless internet service, you can look into a satellite provider, like Viasat. Also, some mobile phone companies will let you use your phone as a Wi-Fi hotspot, but that service can be inconsistent.

 

*All packages and pricing information is as of 02/28/19 and are subject to change.

Customer reviews of internet providers in NYC

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