NYC Residential Internet Coverage
Welcome to your source for information on internet services in New York. We’ll show you which Internet Service Providers (ISPs) are available in NYC plus give you speeds, stats, and comparisons between providers like Verizon, Spectrum, and Xfinity so you can make an informed choice.
New Yorkers in all five boroughs can get access to top-end broadband providers, but exactly which ISPs offer service in your area will depend on your neighborhood.
Verizon has the largest coverage area. It offers internet service to virtually the entire city. However, the speeds available may vary by location.
The Spectrum service area covers Manhattan, Queens, Staten Island, and about a third of Brooklyn on the northwest side. It doesn’t offer service in the Bronx.
RCN offers service in Manhattan and some neighborhoods around LaGuardia Airport and Flushing Meadows.
Optimum covers most of the city, but it doesn’t have service in Staten Island. It also offers service in only a few neighborhoods in Queens.
Xfinity is listed as a New York ISP, but it offers service to just a small part of Manhattan. Its major service area doesn't include most of New York, but it does offer service around Newark.
The good news is that no matter where you live in New York, you’re bound to have decent internet services available.
Highest-rated Internet Service Providers in New York
RCN earned the highest overall customer satisfaction ratings in our 2018 independent customer satisfaction survey.† It earned 4.04 out of 5 stars. Optimum, Xfinity, and Spectrum all faired well too. They all earned between 3.83 and 3.9 out of 5.
Optimum gets the highest marks from the Better Business Bureau (BBB) among internet providers in New York. It has an A+ rating and a BBB Accredited Business designation. Verizon also earned an A+ rating with the BBB, but it doesn’t have the accreditation. RCN was close behind with an A- rating.
J.D. Power ranks Verizon as the top ISP in the East. It was rated “Among the Best” in every category. Xfinity was the next-highest-rated ISP in the East, but it trailed Verizon significantly.
†The Verizon scores were omitted from the survey results due to a dispute at the time of the survey.
Fastest Internet Service Providers in NYC
Spectrum offers internet at speeds up to 100 Mbps
Verizon offers internet at speeds up to 940 Mbps
RCN offers internet at speeds up to 1000 Mbps
Xfinity offers internet at speeds up to 100 Mbps