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Astound Broadband Customer Reviews

Astound Broadband

Provider star ratings are based on user reviews and our independent customer satisfaction survey.

What people really say about Astound Broadband

Get the scoop on what people really think about Astound Broadband internet by reading verified customer reviews.

(5/5)

 

“I like that they have good customer service when there is a problem. They always let us know when there will be a change in the price or in the terms of service. The internet is kind of expensive, but the service is great.”

– Woman, 44, in Hewitt, Texas

Verified User

(4/5)

 

“I get very good service with Astound. They deliver great internet, television and home phone products. I do wish they had better on demand and the price is a bit high in my opinion. But you can’t beat the product and customer service. Locally based.”

–Woman, 65, in Depoe Bay, Oregon

Verified User

(3/5)

 

“They raise the price constantly and you have to call them and get them to lower it. If they are able to lower it, then they shouldn’t raise it to begin with.”

 

–Woman, 55, in Easton, Pennsylvania

Verified User

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94 Astound Broadband customer reviews.

Astound Broadband

Verified U | 07-13-2022

The initial setup was quick and easy with better pricing the major competitor in town. Speeds and connectivity are more than sufficient and outages tend to be more related to weather than service. I'm satisfied and see value with this company.

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Astound Broadband

Verified U | 07-12-2022

I have used my services for five years. The only problem was the need of a new modem. They delivered without charge.

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Astound Broadband

Verified U | 07-12-2022

Our internet is provided by RCN. They have been reliable and easy to work with. We can stream videos easily and surf the internet on tablet/phone while we watch streaming tv.

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Astound Broadband

Verified U | 07-12-2022

Sometimes I call, get a different CSR and they'll give me a better deal on my cable bill.

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Astound Broadband

Verified U | 07-11-2022

The internet service provider provides great customer service - unlike may others. Easy to read bills are received monthly. I am very satisfied with my provider.

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Astound Broadband

Verified U | 07-11-2022

I like my fiber internet with good speed and no usage limit. I wish I do not need to call the company and sign a new contract every year to have the best deal. Overall, I am quite satisfy with the internet service.

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Astound Broadband

Verified U | 07-11-2022

Rural area with no other option for internet services. The price could be decreased slightly. Mire bundle options should be added as well. Overall I enjoy the speed of my service.

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Astound Broadband

Verified U | 07-11-2022

They provide better plans than other local providers. But there are not many choices locally. They keep raising prices because there is not much competition.

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Astound Broadband

Verified U | 07-11-2022

I like the effectiveness and reliability, I think they should improve more on the services and their treatment to customers

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Astound Broadband

Verified U | 07-11-2022

I have had very little problem with my ISP. The cost is affordable and the service is excellent.

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