Astound Broadband Evaluación de clientes
355 Astound Broadband Evaluación de clientes
Rating breakdown
General
Velocidad
Precio
Servicio
Jessica D | 06-10-2025
It is ABSOLUTELY ridiculous that we have been without internet for 2DAYS. Outage??? Also I am not able to speak to an actual person. Convenient
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EDWARD K | 06-10-2025
Usuario Verificado
LOVE RCN ASTOUND
¿Fue útil esta reseña? 0 0
Arrellios U | 06-07-2025
Usuario Verificado
Frank was awesome he was patient and he made sure I had everything I needed
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Fadi E | 06-06-2025
Usuario Verificado
In June 2023, I signed a two year price lock for my internet, since then my rate went up two times in less than a year, when I call to ask about the rate increase and that I have a price lock for 2 years, I get these excuses that my rate is the same , it’s “OTHERS” things that went up like maintenance or so other internet factor, my bill almost doubled in less than a year and I have a price lock. Stay away from Astound they will lie about their pricing and price lock.
¿Fue útil esta reseña? 0 0
Dane L | 06-06-2025
Incredibly unethical and dishonest behavior from this company. Multiple times within my 5 years of being a customer did they promise me a rate for 12 months and then raise it within the first few months of that contract. The response would be “a promo you were under has ended”. Not once would they tell me this when I would ask why and then have to renegotiate my rate. I have screenshots of each time their CS told me I was locked in for 12 months at a rate. Multiple times this happened. I’m not sure how this isn’t illegal.
¿Fue útil esta reseña? 0 0
Christine S | 02-01-2025
Usuario Verificado
Terrible. Changed our phone number without us knowing! My husband gets very few of his regular emails. Have called numerous times over last week and nothing has changed.
¿Fue útil esta reseña? 8 1
Herbert Z | 12-09-2024
Usuario Verificado
Their Evo converter provides terrible access to cable TV. And only one can be connected - so the remote has to be passed around to different users. I recommend going elsewhere if possible.
¿Fue útil esta reseña? 5 1
Patricia D | 12-08-2024
Often goes out if there is a bad storm. Last outage lasted four days.
¿Fue útil esta reseña? 3 0