Xfinity vs. Spectrum

Compare Xfinity and Spectrum head to head

Xfinity and Spectrum are both cable internet providers, so they’re pretty similar. You can’t go wrong with either one.

But there’s one big dividing line that separates the two like the Grand Canyon: data caps. Spectrum doesn’t have data caps, but its introductory prices are slightly higher than Xfinity’s. You get more for your money with Xfinity at the start, but your monthly cost goes up if you want unlimited data like Spectrum.

We’ll dig more into the details of each so you can decide which service is best for your needs.

Pros and cons: Xfinity vs. Spectrum

Jump to: Plans and pricing | Extra fees | Customer ratings | Bundles | Internet connection types | Data caps | Contracts | Installation | Availability

Jump to:

• Plans and pricing
• Extra fees
• Customer ratings
• Bundles
• Internet connection types
• Data caps
• Contracts
• Installation
• Availability

Plans and pricing: Xfinity vs. Spectrum

Xfinity plans and pricing

Xfinity provides a lot of variety to fit your budget. The plan names and pricing depends on your region—we list the Central region in the chart above—but you should expect to see seven tiers to meet your speed requirement.

Overall, Xfinity appears to have a better megabit-per-dollar value than Spectrum. The problem is Xfinity’s prices increase after the first or second year, depending on the plan and your location. And if you want unlimited data, the price goes up even higher. So, if you get the Fast plan starting at $50 per month, chances are you’ll pay double that with unlimited data once the promotion ends.

Of the two, Xfinity is the only provider with fiber-to-the-home service. Technically, it’s Xfinity’s enterprise fiber service stripped and sold at a residential price, so availability is extremely limited. Xfinity is currently upgrading the connection to 6,000 Mbps, so it’s still listed at 3,000 Mbps in the Central region for now.

Spectrum plans and pricing

Spectrum keeps the choices simple, and that’s what we like. There’s no confusion about various plans at different prices, all offering the same maximum speed. Plus, Spectrum has extra perks like unlimited data and a rent-free modem or gateway.

But comparing Spectrum’s prices with Xfinity can get a little weird. Spectrum’s 300 Mbps is around $25 cheaper when you factor in the post-promo prices and Xfinity’s fee for unlimited data. Spectrum’s Ultra plan is on par with Xfinity’s Superfast plan in terms of megabits-per-dollar, while the Gig plan appears to be a better deal for the long term than Xfinity’s Ultrafast plan.

Like Xfinity, Spectrum does have fiber for enterprise customers, but it’s not stripped and resold to residents, as seen with Xfinity’s Gigabit X3 service. Instead, Spectrum aims to bring 10,000 Mbps cable internet speeds in the coming years.

Extra fees: Xfinity vs. Spectrum

Data as of 8/1/22. Offers and availability may vary by location and are subject to change.

Right now, Xfinity’s installation is cheaper. The Self Install Plus option has a technician deliver your Getting Started kit and verify that all connections to your home are working correctly. If you opt for the Self Install option, you must visit an Xfinity store to get your Getting Started Kit or have it shipped.

With Xfinity, you can supply your own modem and router, but if you opt for the xFi Gateway, the rental is $14 each month. Spectrum dropped its modem rental fee completely, but customers can still supply their own modem as long as it appears on Spectrum’s authorized modems list.

Outside of the equipment fee, the big difference between the two when it comes to extra fees is Xfinity’s charge for unlimited data. While Xfinity imposes a data cap by default, customers can opt for unlimited data for an additional $30 per month. Spectrum doesn’t charge extra for unlimited data—you won’t even have a data cap.

Customer ratings: Xfinity vs. Spectrum

Both Xfinity and Spectrum saw lower rankings in our annual customer satisfaction survey than the previous year. In fact, Xfinity took a huge tumble in overall customer satisfaction, scoring 3.9 in 2020 and a lower 3.5 in 2021. According to the survey, 42% of Xfinity customers experienced unexpected fees or price hikes. Moreover, fiber customers were more satisfied with Xfinity across the board than its cable customers.

Spectrum experienced a decline in internet speed satisfaction, scoring 4.1 in 2020 and 3.7 in 2021. Spectrum’s pricing satisfaction remained the same compared to the previous year, with 39% of those surveyed saying they were “somewhat satisfied” with pricing. Internet slowdowns were another issue with Spectrum customers, although 64% of those surveyed said they “never” or “not often” experienced outages.

Best TV and internet bundles

The Xfinity Superfast Internet + Popular TV combo includes a decent download speed and 125+ channels for just over $100. If you want a little more, the Gigabit Extra package doubles your speed for an extra $20 per month. There are other bundles giving you even more channels too—up to 185+ through the Ultimate TV service.

Spectrum doesn’t offer a discount when you bundle TV with internet. Instead, you can pair its TV Select service with any one of its three cable internet plans. Both services have discounted pricing for the first 12 months, but all premium channels are extra. You’ll also see a broadcast TV service charge of up to $21 per month that’s not included in the discounted pricing.

Xfinity has a broadcast TV surcharge each month too, costing you an additional $17. In both cases, the surcharge covers the fees imposed by broadcast TV stations on cable companies.

Internet types: Xfinity vs. Spectrum

Xfinity and Spectrum are mainly cable internet providers. Coaxial cable has been around for decades and is installed in most homes. It relies on unused cable TV channels to deliver internet, so it’s a bit more limited in speed than fiber.

Xfinity’s maximum residential cable speed is 1,200 Mbps, while Spectrum maxes out at 1,000 Mbps. If you don’t need a connection faster than a gigabit, then the plans offered by these two companies should suffice.

Fiber is more reliable than cable and supports symmetrical download and upload speeds—it’s used in the backbone of the internet, after all. Both providers offer fiber to enterprise customers, but Xfinity is the only one of the two that strips and resells this service to residents. Its Gigabit X3 plan (or Gigabit Pro) currently tops out at 3,000 Mbps or 6,000 Mbps, depending on where you live.

Data caps: Xfinity vs. Spectrum

Spectrum reigns king when it comes to data, as all plans have unlimited data by default. With Xfinity, unlimited data is an added service you’ll have to pay for each month.

Most of the 39-state Xfinity market locks the data limit to 1.2 TB per month (unless you pay extra, of course). Xfinity has delayed the cap in its 12-state Northeast market until 2022.¹

Xfinity customers who go over their monthly data allotment will see a $10 charge for every 50 GB over until they reach $100 for the month. If you’re worried about going over, Xfinity will give you a one-time courtesy credit the first time you go over.

Yet unlimited data isn’t out of the question for Xfinity subscribers. Xfinity offers an unlimited data option that costs an additional $30 per month. Unlimited data is not available to Internet Essentials and Internet Essentials Partnership Program subscribers.

Contracts: Xfinity vs. Spectrum

Spectrum does not have contracts. Instead, Spectrum applies a temporary promotional rate upon activation. For example, the Spectrum Internet plan costs $49.99 per month for 12 months. After that, the monthly cost increases by $25.00. There are no cancellation penalties.

Xfinity also applies a temporary promotional rate upon activation, locking prices for up to two years. But you must enroll in autopay and paperless billing to keep the discounted price during that time—otherwise, add $10 to the monthly bill. Afterward, your price can increase significantly, even more so if you add unlimited data.

Installation: Xfinity vs. Spectrum

If you’re switching services and don’t need to relocate the modem, the self-installation kits provided by both ISPs are your cheaper option. Take this route if you think you can handle the setup process independently.

Of the two, Spectrum still performs pro installations, while Xfinity’s Self Install Plus option has a technician deliver your Getting Started Kit and verify that all connections to your home are working correctly.

Availability: Xfinity vs. Spectrum

Xfinity has a larger grip on the internet market nationwide than Spectrum does, but its plan naming and pricing are different across regions. Xfinity’s market primarily resides in Maine, Virginia; Washington, DC; Pennsylvania, Tennessee, Georgia (mainly the Atlanta area), Florida, Indiana, and California. A good chunk of the coverage also revolves around specific cities rather than statewide coverage, including Seattle, Portland, Tucson, Las Vegas, Houston, and Chicago.

Most of Spectrum’s market resides in North Carolina, South Carolina, Kentucky, Ohio, New York, and Maine. There are scattered chunks of coverage in California, Texas, Florida, and several other states. Overall, Spectrum commands a decent market in the Eastern and Central time zones. Its coverage is more regional than what you’ll get with Xfinity.

Final call: Xfinity vs. Spectrum

Xfinity and Spectrum compete for the same market: cable internet customers. You can’t go wrong with either one, but Xfinity provides more plan choices and higher download speeds. Spectrum limits its choices with slightly higher promo prices.

The big division between the two hits once the promotional pricing ends. Both increase their prices after at least a year, and if you don’t factor in Xfinity’s optional fee for unlimited data, Xfinity is your cheaper cable provider for the long term. But Spectrum doesn’t charge for unlimited data, making it a better megabit-per-dollar value.

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Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.

Additional resources

• CenturyLink vs. Xfinity
• CenturyLink vs. Spectrum
• AT&T vs. Xfinity
• AT&T vs. Spectrum

Disclaimer

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Disclaimer for Xfinity Fast internet deal w/ mobile

* Limited time offer. Restrictions apply. Not available in all areas. Limited to Fast Internet for new customers. Pricing requires enrollment in both automatic payments and paperless billing. Mobile discount limited to new Xfinity Mobile customers. Xfinity Mobile requires residential post-pay Xfinity Internet. xFi Gateway, Unlimited Data and Flex device included for 24 mos. Additional devices extra. After 24 mos. regular rates apply to all services and devices. Streaming subscriptions not included. All devices must be returned when service ends.

Dsiclaimers Xfinity Superfast, Ultrafast, and Gigabit Extra internet plans w/ mobile deals

**Offer ends 06/26/2022. Limited time offer. Restrictions apply. Not available in all areas. New residential customers only. Paperless Billing and Automatic Payments with bank account required, otherwise monthly service charge automatically increases by $10 (or $5 if enrolling with credit or debit card information). Discount will appear on statement within 45 days of enrollment. Equipment, installation, taxes and fees, and other applicable charges extra, and subject to change during and after the promo. After promo, or if any service is canceled or downgraded, regular rates apply (subject to change). Service limited to a single outlet. May not be combined with other offers. Internet: Actual speeds vary and are not guaranteed. For factors affecting speed visit www.xfinity.com/networkmanagement. Flex: Not available in all areas or to current Xfinity Video customers. Requires post-paid subscription to Xfinity Internet, excluding Internet Essentials. Pricing subject to change. Limited to 3 devices. 1 device included, additional devices $5/mo. per device. All devices must be returned when service ends. Separate charges apply to On Demand and certain streaming services. Viewing will count against any Comcast data plan. Mobile discount: Must sign up for Xfinity Mobile and activate a new line within 90 days of order and maintain the line to receive mobile discount for 24 months. Discount applied to Internet bill and will appear on statement within 30 days of Xfinity Mobile line activation. If Xfinity Mobile or Xfinity Internet is canceled, or Internet service is changed to a tier lower than the Xfinity Internet tier in this order within the 24 months, the multi-product discount will be removed.

For Xfinity Mobile Broadband Disclosures visit: www.xfinity.com/mobile/policies/broadband-disclosures. 30-Day Money-Back Guarantee applies to one month’s recurring service and standard installation charges up to $500. ©2022 Comcast. All rights reserved.