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Customer Rating

AT&T Business Customer Reviews

2486 AT&T Business Customer Reviews

Rating breakdown

3.0
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Ellen S | 07-02-2026

Your customer service is terrible I switched everything to T-Mobile

Was this review helpful? Yes 4 No 3

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Elton R | 09-03-2025

The speed of the fiber optics service is great. BUT, the lack of good customer service is horrendous. It took me over 15 days to get all of my stuff done correctly. The absolute worst customer service I have had in my 30 + years of working with internet/CABLE companies. My suggestion, make sure you have plenty of time and patience before you go with AT&T.

Was this review helpful? Yes 155 No 59

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Bonnie J | 07-06-2025

The worst I ever had

Was this review helpful? Yes 117 No 86

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Annie B | 06-18-2025

Never had a problem with them and only $20 a month

Was this review helpful? Yes 79 No 73

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Amgad A | 06-18-2025

Stay away !!! Super bad internet connection!!! They cancelled my internet service without my permission!! They will waist your day in the phone to wait to talk to someone to help and they will provide you the wrong information and they will lie to you if they want !

Was this review helpful? Yes 130 No 57

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Shirley V | 06-17-2025

I had great speed in the beginning 8 months ago, now it is awful all the time. Please advise what I can do to get at least 25MM

Was this review helpful? Yes 93 No 82

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Dean L | 06-17-2025

Att is slow and unreliable. Regularly spend 2 hours trying to watch a half hour TV show on Netflix. Do not recommend

Was this review helpful? Yes 93 No 75

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LARRY B | 06-16-2025

Lots of connect issues. Difficult to talk to live person

Was this review helpful? Yes 67 No 62

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Carol J | 06-11-2025

Terrible! Internet goes out several times a day since AT&T switched to fiber.

Was this review helpful? Yes 85 No 64

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Noel O | 06-10-2025

We had a tech named Tucker come to fix our Internet yesterday. He was fabulous. He fixed our problem due to a storm this weekend. He was unbelievably patient and spent the time to help us extend our usage to our pool and shop by showing us how to utilize our service. If all techs were as good as Tucker every customer would be thrilled. Thank you Tucker.

Was this review helpful? Yes 75 No 75