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Internet providers in Charleston, WV

Optimum
46% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating(1209)
T-Mobile Home Internet
49% available in Charleston
Connection:
5G Home
Download speeds up to
245Mbps

For a limited time, get a FREE 40-inch Smart TV when you sign up for T-Mobile 5G Home Internet online or $150 back. Terms apply.

Frontier
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
5000Mbps

Sign up for Fiber 2 Gig Internet and claim a $200 Visa Reward Card. Terms apply, check for availability.

Verizon Home Internet
64% available in Charleston
Connection:
5G Home
Download speeds up to
300Mbps

User Rating(16)
Hughesnet
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps

User Rating(422)

Free Professional Installation. Save $25/month for 12 months! Offer may vary by geographic area. Terms apply.

Starlink
99% available in Charleston
Connection:
Satellite
Download speeds up to
220Mbps

User Rating(181)
Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps
King Street Wireless
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
1Mbps
Frontier
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
2000Mbps

Sign up for Fiber 2 Gig Internet and claim a $200 Visa Reward Card. Terms apply, check for availability.

Optimum Business
54% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating(0)
Hughesnet
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps

User Rating(422)

Free Professional Installation. Save $25/month for 12 months! Offer may vary by geographic area. Terms apply.

Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps
SEGRA
93% available in Charleston
Connection:
Fiber
Download speeds up to
1000Mbps
Zayo Group
57% available in Charleston
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps
Mint
Available in Charleston
Connection:
Mobile
Mint
4GLTE Speeds may vary

User Rating
Visible
Available in Charleston
Connection:
Mobile
Visible
4GLTE Speeds may vary

User Rating
AT&T Wireless
100% available in Charleston
Connection:
Mobile
AT&T Wireless
5G Speeds may vary

User Rating
Verizon Wireless
27% available in Charleston
Connection:
Mobile
Verizon Wireless
4GLTE Speeds may vary

User Rating

What’s a good internet speed?

Take our quiz to find out how much internet speed you need. Or use our internet speed test to test your current speeds.

0–5 Mbps

Works for:

  • Checking email
  • Streaming music on one device
  • Searching on Google

5–40 Mbps

Works for:

  • Streaming video on one device
  • Video calling with Skype or FaceTime
  • Online gaming for one player

40–100 Mbps

Works for:

  • Streaming HD video on a few devices
  • Multiplayer online gaming
  • Downloading large files

100–500 Mbps

Works for:

  • Streaming video in UHD on multiple screens
  • Downloading files quickly
  • Gaming online for multiple players

500–1,000+ Mbps

Works for:

  • Doing a lot of almost anything

Internet in Charleston

Moving towns or switching internet providers can be confusing and stressful. Comparing internet providers against the averages in the Charleston area can help you choose the right internet and get back to your life.

Average starting price
$233.94/mo

Average speed
127.3 Mbps

Fastest provider

Most popular provider

Best value provider

Most reliable provider

Charleston Residential Internet Coverage

As the largest city in West Virginia, Charleston has to meet the needs of all of its residents and those living in outlying communities. One of the top priorities for residents and businesses is high speed internet. Across the city, there are cable, DSL, fiber optic, and copper wire options. All in all, 94% of Charleston residents can choose from a variety of high speed internet options.

One of the biggest providers in this part of West Virginia is Frontier. Through Frontier, 100% of Charleston residents can choose from a range of DSL plans. DSL is also offered through TelAtlantic, which serves 1% of Charleston, and Lumos, which reaches 19% of Charleston residents.

Another widespread choice in Charleston is cable. The main cable provider in this region is Suddenlink Communications. Their network is expansive, reaching 96% of Charleston homes and businesses. Xfinity brings cable service to roughly 1% of Charleston homes.

Fiber optics are growing in demand. Lumos offers fiber optic connections to 4% of homes in Charleston. Additionally, they provide copper wire options to 3% of homes.

Is your internet running slow?

Chances are all that buffering and lag you’re experiencing is not normal. Test your internet speed with our helpful tool to find out if you need faster internet.

Test your current speed

Take our speed test so you can compare your internet service against the competition.

Test your speed to load comparison data

Download speed
000 Mbps

Upload speed
000 Mbps

Latency (ping)
00 ms

Jitter
00 ms

Compare to speeds in your area

Our averages are based on hundreds of thousands of speed tests just like yours.

Data based on internet speed tests performed in Charleston

Average download speed
127.31 Mbps

Average upload speed
50.66 Mbps

Average latency (ping)
35.21 ms

Average jitter
8.14 ms

 

Looking for an easy way to test and track your internet speed anywhere?

Download our free, easy-to-use speed test app for quick and reliable results.

Internet Provider Availability Map

Click to Activate Interactive Map

Learn more about Optimum

Learn more about T-Mobile Home Internet

Learn more about Frontier

Learn more about Verizon Home Internet

Learn more about Hughesnet

Learn more about Starlink

Learn more about Velocity Unified Communications

Learn more about King Street Wireless

What is the best internet provider in Charleston?

Compare internet providers in your area

Still unsure which internet provider to choose? Check out some of our head-to-head comparisons to help narrow down your decision.

vs

Download speeds up to
940000

Connection
Cable

User rating ()

View Plans for [provider]

Download speeds up to
245000

Connection
5G Home

User rating ()

View plans for [provider]

Summary of Charleston internet providers

Provider Type Download speeds up to User rating Order online
Optimum Cable 940 Mbps 3.5/5 View Plans for Optimum
T-Mobile Home Internet 5G Home 245 Mbps 4.0/5 View Plans for T-Mobile Home Internet
Frontier DSL & Fiber 5000 Mbps 3.5/5 View Plans for Frontier
Verizon Home Internet 5G Home 300 Mbps 4/5 View Plans for Verizon Home Internet
Hughesnet Satellite 100 Mbps 3/5 View Plans for Hughesnet
Starlink Satellite 220 Mbps 4.0/5 View Plans for Starlink
Velocity Unified Communications Fixed Wireless 10 Mbps N/A
King Street Wireless Fixed Wireless 1 Mbps N/A

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Charleston

Don't worry, you're not alone out there. Read some reviews from verified customers to get the real scoop
on internet providers in Charleston.

Optimum

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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 9 No 0

Optimum

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James E | 03-01-2022

Worst internet ever. Every time it rains or the wind blows the internet goes out. Always slow and we never get what we pay for. Customer service is a joke. Sent a person out and I told them it was an area problem and they charged me $60.00.

Was this review helpful? Yes 1 No 0

Optimum

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Amy N | 02-15-2022

So expensive! Seemed reasonable when we first signed up but the price has nearly doubled since with no improvement or benefits. Now they are trying to charge us even more for excess data usage. E only reason we still have them is because I’ve been too overwhelmed by life to research an alternative. Avoid the suddenlink trap if you can!

Was this review helpful? Yes 6 No 0

Most helpful reviews

Optimum

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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 9 No 0

Optimum

Overall:
Service:
Pricing:
Speed:

Amy N | 02-15-2022

So expensive! Seemed reasonable when we first signed up but the price has nearly doubled since with no improvement or benefits. Now they are trying to charge us even more for excess data usage. E only reason we still have them is because I’ve been too overwhelmed by life to research an alternative. Avoid the suddenlink trap if you can!

Was this review helpful? Yes 6 No 0

Frontier

Overall:
Service:
Pricing:
Speed:

Vanessa M | 08-08-2019

I like our internet service so far though at first we had some issue with the promotional offer they advertised but we settled it

Was this review helpful? Yes 1 No 0

See internet providers in nearby cities.

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