Internet providers in Charleston, WV

1. Optimum
95% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating (356)

Get Up to A $200 Visa® Prepaid Card. Terms Apply.

2. EarthLink
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
2000Mbps

User Rating (44)
3. Frontier
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
2000Mbps
4. HughesNet
99% available in Charleston
Connection:
Geo Satellite
Download speeds up to
25Mbps

User Rating (124)
5. Viasat
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps
6. Ultra Home Internet
99% available in Charleston
Connection:
5G Home
Download speeds up to
182Mbps

User Rating (0)
7. King Street Wireless
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
1Mbps
8. Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps
1. Optimum
48% available in Charleston
Connection:
Cable
Download speeds up to
940Mbps

User Rating (356)

Get Up to A $200 Visa® Prepaid Card. Terms Apply.

2. Frontier
99% available in Charleston
Connection:
DSL & Fiber
Download speeds up to
2000Mbps
3. HughesNet
99% available in Charleston
Connection:
Geo Satellite
Download speeds up to
25Mbps

User Rating (124)
4. Viasat
99% available in Charleston
Connection:
Satellite
Download speeds up to
100Mbps
5. Zayo Group
57% available in Charleston
Connection:
DSL, Fiber, Fixed Wireless & Other Copper Wireline
Download speeds up to
1000Mbps
6. SEGRA
93% available in Charleston
Connection:
Fiber
Download speeds up to
1000Mbps
7. Velocity Unified Communications
99% available in Charleston
Connection:
Fixed Wireless
Download speeds up to
10Mbps
1. T-Mobile
Available in Charleston
Connection:
Mobile
T-Mobile
4GLTE

User Rating
2. Verizon Wireless
Available in Charleston
Connection:
Mobile
Verizon Wireless
4GLTE

User Rating
3. AT&T Wireless
Available in Charleston
Connection:
Mobile
AT&T Wireless
5G

User Rating
4. Mint
Available in Charleston
Connection:
Mobile
Mint
4GLTE

User Rating
5. Visible
Available in Charleston
Connection:
Mobile
Visible
4GLTE

User Rating

How much internet speed do I need?

5+ Mbps

  • Regular browsing
  • Music streaming
  • Ideal for 1 person

10+ Mbps

  • HD video streaming
  • Casual gaming
  • Ideal for 1-2 people

20+ Mbps

  • Ultra HD streaming
  • Frequent gaming
  • Ideal for 2-4 people

40+ Mbps

  • Simultaneous HD streaming
  • Simultaneous gaming
  • Ideal for 4+

Test your current internet speed

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Internet in Charleston by the numbers

Moving towns or switching internet providers can be confusing and stressful. Comparing internet providers against the averages in the Charleston area can help you choose the right internet and get back to your life.

Average starting price
$45.00/mo

Average speed
54.3 Mbps

Average install time
8 days

Average installation cost
$60.91

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Most popular provider

Best value provider

Best customer service

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Download speed
000 Mbps

Upload speed
000 Mbps

Latency (ping)
00 ms

Jitter
00 ms

Compare to speeds in your area

Our averages are based on hundreds of thousands of speed tests just like yours.

Data based on internet speed tests performed in Charleston

Average download speed
54.3 Mbps

Average upload speed
7.6 Mbps

Average latency (ping)
70.2 ms

Average jitter
244.0 ms

Compare internet providers in your area

Still unsure which internet provider to choose? Check out some of our head-to-head comparisons to help narrow down your decision.

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Summary of Charleston internet providers

Provider Type Download speeds up to User Rating
Optimum Cable 940 Mbps 1.5/5
EarthLink DSL & Fiber 2000 Mbps 2.0/5
Frontier DSL & Fiber 2000 Mbps 1.5/5
HughesNet Geo Satellite 25 Mbps 1.5/5
Viasat Satellite 100 Mbps 1.5/5
Ultra Home Internet 5G Home 182 Mbps N/A
King Street Wireless Fixed Wireless 1 Mbps N/A
Velocity Unified Communications Fixed Wireless 10 Mbps N/A

Availability and speeds displayed are not guaranteed and are subject to change.

Technology Type

DSL:

DSL provides internet service via phone cables and is up to ten times faster than dial-up service.

Cable:

Cable provides internet speeds faster than DSL through the same cables used for cable TV.

Satellite:

Satellite internet is widely available, but offers slower speeds due to a far-traveling signal.

Fiber:

Fiber relies on glass strands to relay digital code and is much faster than both DSL and cable.

Customer reviews of internet providers in Charleston

Don’t worry, you’re not alone out there. Read some reviews from verified customers to get the real scoop on internet providers in Charleston.

Optimum

Overall:
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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 1 No 0

Optimum

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James E | 03-01-2022

Worst internet ever. Every time it rains or the wind blows the internet goes out. Always slow and we never get what we pay for. Customer service is a joke. Sent a person out and I told them it was an area problem and they charged me $60.00.

Was this review helpful? Yes 1 No 0

Optimum

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Amy N | 02-15-2022

So expensive! Seemed reasonable when we first signed up but the price has nearly doubled since with no improvement or benefits. Now they are trying to charge us even more for excess data usage. E only reason we still have them is because I’ve been too overwhelmed by life to research an alternative. Avoid the suddenlink trap if you can!

Was this review helpful? Yes 0 No 0

Most helpful reviews

Optimum

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James E | 03-01-2022

Worst internet ever. Every time it rains or the wind blows the internet goes out. Always slow and we never get what we pay for. Customer service is a joke. Sent a person out and I told them it was an area problem and they charged me $60.00.

Was this review helpful? Yes 1 No 0

Optimum

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Haylea T | 04-14-2022

Worst customer service we have ever dealt with. Internet kept going out repeatedly. When we would contact them for help they would not assist our needs (considering my husband works from home) and hung up on us 3 times! Very rude, internet is absolutely terrible. No one was helpful. Switching internet services immediately.

Was this review helpful? Yes 1 No 0

Optimum

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Service:
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Speed:

Jarod F | 10-06-2021

Good quality but prices can get hi

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