"Cox Cable Internet service is fast and stable..."

Stefany Meyer | Burke, VA
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100 Mbps
Velocidad de descarga más promocionada

About Cox Communications Internet

Your best chance of finding Cox Communications service is in Arizona, its largest coverage area. You can also find Cox Communications in Rhode Island, Nevada, Oklahoma, and many other states. It is a cable internet provider, which means it has numerous TV bundling options. Cox internet service enters the house through a cable outlet and then connects to your modem or modem/router combo. With a Wi-Fi router option, Cox internet delivers a reliable wireless home network.

See if Cox Communications is available in your zip code

Cox Communications Availability Map

Otras grandes ciudades cubiertas por Cox Communications

Tucson, Arizona | Atlanta, Georgia | Oklahoma City, Oklahoma | Omaha, Nebraska | Mesa, Arizona | Cleveland, Ohio

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Precios de paquetes de Cox Communications

Cox Internet Essential 50

Speeds up to
50
Mbps Download

From
$3999/mo

1 Year Term Service Agreement
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Internet discount
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Internet Essential 50
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for Internet service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. McAfee is a registered trademark of McAfee, Inc. Service may require credit approval. Deposit may be required. Other restrictions may apply. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply. 

Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.

Cox StraightUp Internet

Speeds up to
25
Mbps Download

From
$5000/mo

No term agreement. Same price for 3 yrs.

Cox Internet Preferred 250

Speeds up to
250
Mbps Download

From
$4999/mo

1 Year Term Agreement. Your term agreement will be for 12 months. You may cancel within 30 days of the start of your agreement to avoid an early termination fee (ETF) by calling Cox Customer Care. After that, you will be charged an ETF of up to $120 if you terminate Internet service or Internet service is disconnected. You will not be charged an ETF if you terminate non-Internet services or if you upgrade or downgrade any of your services or rented equipment, but such changes to services or equipment may affect your rates and discounts. The full text of the term agreement is at cox.com/policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Starter Internet – Discount
Offer expires [disclaimer-expiration] and is available to new residential Cox Internet customers in Cox service areas. Promotional period runs from first installation of Internet service, even if you change speeds. Promotional period runs from first installation of Internet service, even if you change speeds. After promotional period, regular rates apply. See www.cox.com for current regular rates. Advertised rate excludes taxes, surcharges, professional installation, usage-based charges (data overages, streaming subscriptions, etc.), and other fees or charges, which are subject to change. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Other restrictions may apply.

Starter Internet Product Terms
Starter requires a DOCSIS 3.0 modem. Use of a Cox-approved cable modem is required {hyperlink https://www.cox.com/residential/support/cox-certified-cable-modems.html}. Accessing your service via wifi may result in reduced Internet speeds due to the type of equipment used, environmental and structural conditions in your home, the number of users and other contributing factors. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Other restrictions may apply. All Cox Internet plans include 1.25 TB (1,280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc.
 
Product Pricing and Policies
Includes recurring charges, discounts, and one-time charges (as applicable). Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s account features, such as existing discounts, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply. All services and plans subject to Cox Residential Customer Service Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies at: cox.com/policies.

Cox Internet Ultimate 500

Speeds up to
500
Mbps Download

From
$7999/mo

1 Year Term Service Agreement
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Internet discount
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Internet Ultimate
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply. 

Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.

Cox Gigablast

Speeds up to
940
Mbps Download

From
$9999/mo

for 12 months with 1-yr. svc. agr.

for 12 mos. w/ 1-yr. term agrmt.

Enter your zip to see if Cox Communications is available in your area

Evaluación de HSI de Cox Communications

Lo bueno

¡La velocidad! Cox tiene excelentes velocidades para casi cualquier actividad en línea.

Rápida reseña de HSI

Cox ofrece excelentes velocidades a excelentes precios y la mayoría de los clientes no experimentan problemas. Cox es una excelente elección en internet de alta velocidad.

Calificación de HSI

6.4
General

Las calificaciones de HSI son una puntuación agregada asignada por nuestros profesionales de internet. Se incluyen muchos factores, entre ellos:

  • Encuesta al Consumidor 2018 de HSI
  • Datos del gobierno sobre la velocidad y confiabilidad de los proveedores de internet
  • Perspectiva de los conocedores de la industria
  • Retroalimentación del cliente en el sitio
  • Análisis de patrones en la base de datos de HSI
  • Retroalimentación de nuestros socios

Velocidad

Velocidades de Internet Cox Communications

Cox ofrece cinco categorías de velocidad en su servicio de internet que van desde los 5 hasta los 150 Mbps y recientemente comenzaron a ofrecer 1 Gbps en algunos mercados. Debido a que el internet de 1 Gigabit solo está disponible en algunas áreas, la presente evaluación se basará en el resto de las velocidades. Aunque las velocidades más bajas son casi las mismas que ofrecen otros proveedores de internet por cable, la velocidad de 150 Mbps que ofrece Cox se encuentra entre las más rápidas. Estas rapidas velocidades convierten a Cox en una excelente opción para quienes hacen mucho streaming de videos o descargan muchas películas o juegos. De hecho, cuando comparamos Cox con los proveedores de DSL, Cox ahorra hasta dos minutos al descargar un video de 25 MB, y a la larga los minutos pueden convertirse en horas. Si la velocidad es tu prioridad principal pero no deseas pagar por el internet de fibra óptica, Cox representa una excelente opción.

Valor

Precios de Internet de Cox Communications

Los paquetes de internet de Cox oscilan desde los $35 a los $85 (sin incluir el servicio de 1 Gb). Al concluir el primer año estos precios tendrán un incremento de hasta $20, lo cual es una práctica muy común de la mayoría de proveedores. El costo del internet de Cox es competitivo dentro de la industria y se recibe más valor por el dinero contratando las velocidades más altas. Los nuevos clientes pagarán un cargo por instalación de $50 o bien un cargo de $20 por instalarlo ellos mismos. Es posible encontrar ofertas que anulen estos cargos. Cox también ofrece la opción de que sus técnicos configuren tu red residencial con hasta tres computadoras por un cargo de $40. Cox tiene dos módems para elegir, y los clientes pueden rentar un módem de una banda por $6.99 al mes, o bien comprarlo con un solo pago de $129.99. También se puede rentar un módem de doble banda por $9.99 al mes o comprarlo con un pago de $149.99. A pesar del cargo por auto instalación, Cox es una excelente opción de internet. Las velocidades más bajas compiten con las de la industria y las velocidades más altas dan mucho valor por el dinero. Aún después del primer año, el precio completo que se paga por el servicio recibido es muy bueno.

Satisfacción del consumidor

Cox se posicionó muy bien en la encuesta independiente de HSI del 2015. Recibió una calificación de 8 en una escala de 10 en la categoría de satisfacción de clientes. La encuesta reflejo el valor por el dinero, ya que en esta categoría obtuvo una calificación de 9, mientras que en la categoría de velocidad obtuvo un 10. Con tales calificaciones por velocidad y valor, el único factor que disminuyó la calificación a 9 fue el servicio al cliente. El promedio de nuestras reseñas de clientes le da a Cox la calificación de 3 en una escala de 5, lo cual no es negativo, simplemente no se compara con las altas calificaciones que la compañía recibió en las categorías de velocidad y valor. Algunos clientes se han quejado de interrupciones en el servicio e incremento de precios, pero se trata de casos aislados, no algo que sucede con frecuencia. La mayoría de clientes están contentos con el servicio que reciben de Cox.

Ver Planes for Cox Communications

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375 Cox Communications Evaluación de clientes

Rating breakdown

3.0
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Servicio

Cox Communications

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Doris H | 07-20-2022

I have never been without internet,TV, phone and offline with my security camera over a week ever, things happen , but this was such an inconvenience. Felt there was no support on this matter at all.

¿Fue útil esta reseña? Yes 2 No 0

Cox Communications

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Steven W | 07-20-2022

WiFi has been on and off all night. Can’t watch tv, cause problems. For the money they charge, they should give a discount on the bill for the inconvenience.

¿Fue útil esta reseña? Yes 6 No 0

Cox Communications

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Anthony C | 07-19-2022

Usuario Verificado

Just a poor service provider. 5G is seldom on line…apparently only vendor in my area so no one else to go to…sad state of affairs,

¿Fue útil esta reseña? Yes 2 No 1

Cox Communications

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Marco M | 07-18-2022

Usuario Verificado

the speeds would be amazing only if it wasnt down as frequent, I was down partially or completely 24 days in June. I have changed the router 3 times in 3 years and the installers have passed by the house 2 times in 2 years, sad.

¿Fue útil esta reseña? Yes 0 No 0

Cox Communications

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Dylan H | 07-10-2022

Usuario Verificado

Nothing but constant latency issues, online gaming is terrible when it comes to cox, they have the same excuse every time “the node is full” but they won’t actually do anything about it because most of them are and they don’t want to spend the money.

¿Fue útil esta reseña? Yes 2 No 2

Cox Communications

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Tyler B | 07-09-2022

They constantly have outages. Our wifi goes out about twice a week. This time it was out for an entire weekend. We called and had to go through a two hour process to get someone out to check our wifi. They are charging us to come take a look at it and they can’t do it on Saturday or Sunday so we are stuck without wifi Friday, Saturday, and Sunday.

¿Fue útil esta reseña? Yes 2 No 1

Cox Communications

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Doreen H | 07-08-2022

Usuario Verificado

Used to be very reliable. Last 2 months have been horrible! Outages so many times I lost count. Really wish they would get things straight or I may change for sure.

¿Fue útil esta reseña? Yes 1 No 1

Cox Communications

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Frank H | 07-07-2022

Always outage. Trash service

¿Fue útil esta reseña? Yes 1 No 0

Cox Communications

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Wendy A | 07-02-2022

Cant count on a signal during any type of weather changes.

¿Fue útil esta reseña? Yes 1 No 0

Cox Communications

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Ihate C | 06-30-2022

Cox is the worst provider ever . Constant outages for no reason . Evey yesterday had a 3 hour outage for no reason in the middle of the day time. I wish more areas has fios cause this cox service is horific .

¿Fue útil esta reseña? Yes 5 No 1
Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause occasional inaccuracies.