"Cox Cable Internet service is fast and stable..."

Stefany Meyer | Burke, VA
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100 Mbps
Velocidad de descarga más promocionada

About Cox Communications Internet

Your best chance of finding Cox Communications service is in Arizona, its largest coverage area. You can also find Cox Communications in Rhode Island, Nevada, Oklahoma, and many other states. It is a cable internet provider, which means it has numerous TV bundling options. Cox internet service enters the house through a cable outlet and then connects to your modem or modem/router combo. With a Wi-Fi router option, Cox internet delivers a reliable wireless home network.

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Cox Communications Availability Map

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Precios de paquetes de Cox Communications

Cox Internet Essential 30

Speeds up to
30
Mbps Download

From
$2999/mo

1 Year Term Service Agreement
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Internet discount
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Internet Essential 30
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for Internet service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change. McAfee is a registered trademark of McAfee, Inc. Service may require credit approval. Deposit may be required. Other restrictions may apply. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply. 

Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.

Cox Internet Starter 10

Speeds up to
10
Mbps Download

From
$2999/mo

For the first 12 months with a 1 year agreement.

Cox Internet Preferred 150

Speeds up to
150
Mbps Download

From
$4999/mo

1 Year Term Service Agreement
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Internet discount
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Internet Preferred 150
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply. 

Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.

Cox Internet Ultimate

Speeds up to
300
Mbps Download

From
$6999/mo

1 Year Term Service Agreement
Your service agreement will be for 12 months. You may cancel within 30 days of start of agreement to avoid an early termination fee (ETF) by calling Cox Customer Care at the number located on your bill. After that, you will be charged up to $120 if you cancel the agreement or Internet is disconnected. You can change other services, features and equipment without affecting your agreement. The full text of the service agreement is on cox.com under Policies. Please read it carefully. Contact Cox Customer Care by phone if you have any questions or to make any changes to your account.

Internet discount
*Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 09/30/2019 and is available to new residential Cox Internet customers in Cox service areas. Offer is only available for new subscriptions to Internet Starter 10 service. After promotion period, regular rates apply. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.

Internet Ultimate
Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer’s specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply. 

Charges Included
Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates.

Cox Gigablast

Speeds up to
1000
Mbps Download

From
$11999/mo

for 12 months

Enter your zip to see if Cox Communications is available in your area

Evaluación de HSI de Cox Communications

Revisión rápida de HSI

Cox is fast! Cox internet delivers the high speeds that make almost any internet activity run smoothly.

Why choose Cox?

Cox delivers reliable speed at an excellent price, and most customers don’t experience many issues. Cox is a smart choice for high-speed internet.

Calificación de HSI

6.4
General

Las calificaciones de HSI son una puntuación agregada asignada por nuestros profesionales de internet. Se incluyen muchos factores, entre ellos:

  • Encuesta al Consumidor 2018 de HSI
  • Datos del gobierno sobre la velocidad y confiabilidad de los proveedores de internet
  • Perspectiva de los conocedores de la industria
  • Retroalimentación del cliente en el sitio
  • Análisis de patrones en la base de datos de HSI
  • Retroalimentación de nuestros socios

Velocidad

Velocidades de Internet Cox Communications

Cox offers four main speed tiers of Internet service. They range from 10 Mbps to 300 Mbps. They also recently started offering 1 Gbps to a few markets. Because the Gigabit Internet is only available in a few areas, this review will focus on the other speed tiers. In the lower tiers, the speeds offered by Cox are on par with other cable Internet providers, but on the higher end, the 300 Mbps offered by Cox is among the fastest for cable providers. Because of the great speeds available, Cox is a great choice if you stream a lot of videos or download a lot of movies or games. In fact, when you compare Cox to DSL Internet providers, you could save over four minutes every time you download a 25 MB video. Those minutes can add up quickly. If speed in your main concern, but you don’t want to pay for fiber optic Internet, Cox is a great option.

Valor

Precios de Internet de Cox Communications

Cox Internet packages start out at about $29.99 for the lowest tier up to about $79.99 for the highest tier (not including the 1 Gbps tier). After the first year, these prices will increase by as much as $25. A price increase after the introductory promotional period is a common practice among cable Internet providers. Cox Internet pricing is competitive within the industry and the speed you get for your dollar gets better among the higher tiers. New Cox customers can expect to pay an installation fee. To have service installed by a Cox technician you will pay $75. Cox also offers a self-installation option. Unfortunately, Cox charges $20 for a self-install. Some promotional offers may waive these fees. Cox also offers to have its technicians set up your home network with up to three computers for a charge of around $40. Cox has two different Wi-Fi modems to choose from. Despite the fee for self-installation, Cox offers a good value for its Internet service. The lower speed tiers are about on par with Industry standards, while the higher tiers deliver a lot speed for the price. As with most Internet providers, that value takes a hit after the promotional period expires. But, even at full price the speed delivered by Cox Internet makes it a good deal.

Satisfacción del consumidor

Cox had an average showing in HSI’s 2018 independent survey. It scored 3.76 out of 5 for overall customer satisfaction. The survey reflected the high speeds available from Cox. It scored its highest mark for customer satisfaction in the speed category, 4.12 out of 5. It also scored well, 3.9 out of 5, in the reliability category. With such high marks for speed and reliability, the biggest factor that dropped the overall score is the monthly bill category, where Cox scored a 3.22 out of 5. The average of our customer reviews give Cox a 3.5 out of 5. That’s not a bad rating. Some customers have complained about service disruptions and pricing increases, but those seem to be the exception, not the rule. Most customers seem to be happy with their Cox service.

Ver planes for Cox Communications

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255 Cox Communications Evaluación de clientes

Rating breakdown

3.0
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Velocidad

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Servicio

Cox Communications

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Scott Tate | 2019-08-15

Terrible service from call center and local branch. Overcharge and unethical fees

¿Fue útil esta reseña? Yes 16 No 2

Cox Communications

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Kimaya Smith | 2019-08-14

There internet seems to go in and out, and it is costing me way too much each month just for basic internet and a phone plan I don't use.

¿Fue útil esta reseña? Yes 16 No 0

Cox Communications

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Rhonda Savoy | 2019-08-07

Usuario Verificado

Their service is good, but their prices are outrages...

¿Fue útil esta reseña? Yes 10 No 0

Cox Communications

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Jerry Dove | 2019-07-30

Usuario Verificado

Been a customer for 30 years. Moved to a different address a year and a half ago and nothing but problems. They know there is a damaged main line in the area but they never fix it like they say they will. They just put a booster on the line to try to make it work. I lose service all the time and usually have to wait three days to get a tech out to patch the problem again. They never fix the actual problem. This time I'm turning in my cable boxes and can't wait for a reliable internet provider to give them competition here.

¿Fue útil esta reseña? Yes 11 No 0

Cox Communications

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Linda Frelke | 2019-07-18

Usuario Verificado

Customer service is very good. We have never had problems getting repairs or techs to our house. We have TV, Internet and security; all with cox. Like I say, customer service is great and we use them A LOT!!!!! because their systems are crap. Our tv goes out all the time. Internet is intermittent and their security is terrible. I can not use the security app remote. I have to be home to set and unarm. They told me to close the app and restart again. Right! So I can now change all my passwords and security information. I think not. What a pain in the butt. I’m going to look for a different provider.

¿Fue útil esta reseña? Yes 10 No 3

Cox Communications

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Natalie Welcome | 2019-07-16

Usuario Verificado

Have service in Gilbert, AZ, right outside of Phoenix. Paid for a bundle deal at approx $60 per month. My bill crept up to approx $100 over 2 years. I changed the service to reduce the bill, eliminating the cable TV service and keeping the high speed internet. The next billing cycle showed the same bill of approx $100! When I spoke to a representative, they said when you "loose the bundle you loose the discount" so my bill is the same with or without cable. Too bad the first representative I spoke to did not share this information before I canceled the cable, thinking my bill would go down. Terrible customer service!

¿Fue útil esta reseña? Yes 18 No 1

Cox Communications

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Elisabeth Weedman | 2019-07-13

Usuario Verificado

Cox Statement said 30Mbps, test shows 26.7 Mbps. pricing is to high , and I get frequent raises, then I have to write letters to the Main HQ. when I talk to a Rep. they have the same answer, price raises every year, and he answer very annoying; You should know when the year is over, write down. Sad to say I asked for a prior explanation as to when the price changes, never happens.

¿Fue útil esta reseña? Yes 8 No 0

Cox Communications

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Dan Withers | 2019-07-02

Usuario Verificado

This service is WAY overpriced. I have never experienced such crappy service for so much money. NEVER waste your time. Pain in the butt payment process too. They just don't get it. I'm changing my service now.

¿Fue útil esta reseña? Yes 17 No 0

Cox Communications

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John Nault | 2019-07-02

Usuario Verificado

Doesn't see like any ISPs provide low Internet speed for just browsing the Internet. Not everyone needs 50 Mbps or higher.

¿Fue útil esta reseña? Yes 1 No 1

Cox Communications

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Faye Wells | 2019-06-30

I've been with Cox for about 14 years. My only problem with them is they're really expensive. I have TV and Internet service.

¿Fue útil esta reseña? Yes 10 No 1
Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause occasional inaccuracies.
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