Internet Providers in Rochester, NY
Rochester Residential Internet Coverage
The coastal city of Rochester offers several options for internet access, depending on your speed and budget needs.
Through Frontier Communications, all of Rochester has access to a high-speed internet network. The network covers a large area, from the northernmost point of Charlotte to Genesee Valley Park in the south. Service is available as far west as Lyell-Otis and Maplewood, reaching through central neighborhoods like South Wedge, Upper Falls, and Brown Square. In the eastern half of Rochester, service is available in the edge neighborhoods of Browncroft and Cobbs Hill.
Those who prefer a cable internet connection can get service through Time Warner Cable. The coverage area extends beyond the city limits. Western neighborhoods in the Time Warner Cable service area include Dutchtown and Maplewood. This company offers coverage to the southern neighborhoods of Highland and Strong, as well as the eastern communities of Culver, Cobbs Hill, and Browncroft.
Summary of Rochester Internet Providers
| Provider | Type | Download speeds up to |
|---|---|---|
| Frontier FiOS | DSL | 25 Mbps |
| Time Warner Spectrum | Cable | 50 Mbps |
| Viasat | Satellite | 25 Mbps |
Customer Reviews of Internet Providers in Rochester
Many files and documents are searched and downloaded without problems. Two of us are heavy users for school and professional work. Only one problem in 6+ years and TWC fixed it next day.
Kenneth Williams rn Rochester, NY2017-02-24
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5/13people found this review helpful
We lose service at least once per month, and when it's something that can't be cured with a simple restart, things get ridiculous. The people who field phone calls claim that they write up repair tickets, but nothing seems to happen to those tickets. As I write this from a coffee shop, we've been without service at home for a week, despite having made numerous calls and having been promised that someone will show up or call the next day. Dreadful company.
Chet O Rochester, NY2015-08-30
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49/53people found this review helpful
Has issues of spikes in the latency which are quiet frequent. Otherwise good speeds and decent service for the price.
Nishanth K Rochester, NY2015-01-15
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15/19people found this review helpful
Time warner has provided our cable and internet for ten years. They have been good on fixing problems when they occur. I would recommend them if somebody is shopping around. You do get a pretty good product for the price
James Champaigne Rochester, NY2014-12-21
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10/12people found this review helpful
My internet speed is amazingly fast. The service could be better though as I have to unplug my modem to reset it often. The price is okay but for the service it could be much better.
Tanya White Rochester, NY2014-05-20
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10/10people found this review helpful
The speed of the service is the best around my area. I do have the more expensive internet but I feel like it is worth it. It is a lot more expensive than the average though. I don't really have any problems and the few that I have had get fixed quickly.
Andrea Roseto Rochester, NY2013-09-25
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13/15people found this review helpful
