Highest-rated internet providers in San Jose
Out of the national Internet Service Providers in San Jose, AT&T and EarthLink are the most highly rated providers. EarthLink scored the highest overall in our 2020 Customer satisfaction survey, and AT&T received high marks in The American Customer Satisfaction Index (ACSI) 2018–2019 report.
Xfinity is ranked in the top third in most metrics of our survey, and it scored top marks for customer satisfaction with speed.
Smaller local providers are not featured in these reports, but the ACSI does report a group labeled “All Others,” which ranks third out of 12. So there are quite a few local providers that could offer a better overall customer experience than giants like AT&T or Xfinity, but most of those in San Jose offer slower top speeds.
Fastest internet service providers in San Jose
AT&T offers internet at speeds up to 1000 Mbps
Xfinity offers internet at speeds up to 1000 Mbps
EarthLink offers internet at speeds up to 1000 Mbps
Spectrum offers internet at speeds up to 940 Mbps
The city of San Jose has a few providers that offer internet speeds up to 1,000 Mbps (1 Gbps), including AT&T and Xfinity. Most people don’t need the fastest internet service. But the extra bandwidth is useful if you’re splitting the connection between several roommates or family members.
Just over 95% of the city has access to 100 Mbps internet. So even if you can’t get gigabit internet (or just don’t want to pay for it), you’ll still get speeds fast enough for HD streaming, gaming, and multiple connections.