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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Frustrated man at computer
Is Viasat Internet Down?

by | Aug 18, 2026 | Brand Guides, Equipment Guides, Internet Outage

Run a speed test to check for a Viasat outage, then troubleshoot and get back online fast.

happy african american couple using computer at kitchen table
The Best Internet and Mobile Phone Bundles of 2026

by | Aug 17, 2026 | Brand Guides

Save big on mobile phone and home internet service by comparing bundles from top providers.

Optimum low-income internet feature image
How To Get Low-Income Internet through Optimum

by and | Aug 17, 2026 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

birds eye view perspective of a woman sitting in a chair using a laptop while on the phone and using credit card
Best Cheap Internet Plans of 2026

by | Aug 17, 2026 | Brand Guides, Featured

See plans for as low as $25 per month and get tips for choosing an affordable, reliable plan.

person using credit card to type in numbers on laptop to pay bills
How Much Should I Be Paying for High-Speed Internet?

by | Aug 17, 2026 | FAQ, Internet Buying Guides

The average monthly price for home internet is $76, but you could get a plan for $50 or less.

Mediacom low-income internet feature image
What Do You Actually Pay for Mediacom Internet?

by | Aug 14, 2026 | Brand Guides, Internet Buying Guides

Find out what you will really owe Mediacom every month when you sign up for internet service.

Cox Is Becoming Spectrum—Here’s the All Clear

by | Aug 14, 2026 | News

The Charter-Cox merger just cleared its last hurdle. Here’s what Cox customers can expect.

AT&T low-income internet feature image
What Do You Actually Pay for AT&T Internet?

by | Aug 14, 2026 | Brand Guides, Internet Buying Guides

Find out what you will really owe AT&T every month when you sign up for internet service.

paying with a credit card on a laptop
What Do You Actually Pay for Astound Internet?

by | Aug 14, 2026 | Brand Guides, Internet Buying Guides

Find out what you will really owe Astound every month when you sign up for internet service.

Optimum logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Optimum price hikes
What Do You Actually Pay for Optimum Internet?

by | Aug 14, 2026 | Brand Guides, Internet Buying Guides

Optimum raises monthly prices after 12 and 24 months. Know what to expect.

CenturyLink versus Optimum
CenturyLink vs. Optimum: Which Internet Provider Is Best for You?

by and | Aug 13, 2026 | Provider Comparisons (Versus)

Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.

Couple enjoys internet access at home.
Breezeline: Fast Internet, Unbeatable TV, and Mobile Phone Service You Can Rely On

by | Aug 12, 2026 | Sponsored

Fast internet, unbeatable TV, and reliable mobile—all from one dependable provider.