Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

woman with gray hair using laptop on staircase outdoors with tree branch in the front of screen

Why Regular Speed Tests Keep You Satisfied With Your Internet Provider

by Chili Palmer | Aug 28, 2026 | Internet Speed Guides

Testing your Wi-Fi regularly? You’re probably happier with your internet than most.

News - Spectrum ready internet for apartments

Spectrum Offers Amazon Prime to Low-Income Subscribers

by Chili Palmer | Aug 28, 2026 | News

It’s not fast, but Spectrum’s low-income plan now includes free Amazon Prime.

Quantum Fiber low-income internet feature image

Quantum Fiber: ACP Customers Should Apply for the Lifeline Program

by Chili Palmer | Aug 28, 2026 | Brand Guides, How-To, Low-Income

Quantum Fiber is a Lifeline participant and encourages former ACP customers to apply.

happy woman using cell phone to make a phone call over internet service

You Should Shop for Internet Before Choosing a Mobile Phone Plan—Here’s Why

by Chili Palmer | Aug 28, 2026 | Internet Buying Guides

Five reasons to lock in internet service before you shop for a mobile phone plan.

Best Internet Deals for September 2026

by Chili Palmer | Aug 27, 2026 | Brand Guides, Featured

We’ve done the sleuthing for you to get the latest on cheap internet, bundles, and more.

Frontier low-income internet feature image

What Do You Actually Pay for Frontier Internet?

by Chili Palmer | Aug 26, 2026 | Brand Guides

Find out what you will really owe Frontier every month when you sign up for internet service.

Are You Paying More for Internet Than You Expected?

by Chili Palmer | Aug 26, 2026 | Brand Guides, Internet Buying Guides

Multi-year price locks are new. Hidden fees on your bill are not.

Is It Your Wi-Fi or Your Laptop?

by Chili Palmer | Aug 25, 2026 | How-To

Find out whether it’s your laptop or your Wi-Fi causing problems and slowing everything down.

Woman sitting at home looking at phone and laptop

What Do You Actually Pay for Kinetic Internet?

by Chili Palmer | Aug 21, 2026 | Brand Guides

Find out what you will really owe Kinetic every month when you sign up for internet service.

Moving Off Campus? Get Internet First

by Chili Palmer | Aug 21, 2026 | How-To

Moving into your first apartment? Here’s how to find, choose, and set up internet.

Close-up of a modern Wi-Fi router on a desk with a blurred woman working on a laptop in the background

Is Your Internet Router Acting as a Hotspot?

by Chili Palmer | Aug 21, 2026 | How-To

Does your router share public Wi-Fi? Learn the truth about this feature and how to opt out.

CenturyLink vs. Optimum: Which Internet Provider Is Best for You?

by Chili Palmer and Peter Holslin | Aug 21, 2026 | Provider Comparisons (Versus)

Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.