Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Woman sitting at home looking at phone and laptop

Five Reasons You Need Backup Internet

by Chili Palmer | Feb 20, 2026 | Internet Buying Guides

Sometimes, it’s worth paying extra to make sure you never lose access to the internet.

Spectrum versus Frontier A Verizon Company

Spectrum vs. Frontier: Which Internet Provider Is Best for You?

by Kevin Parrish and Chili Palmer | Feb 19, 2026 | Provider Comparisons (Versus)

If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.

How To Get Backup Internet for Your Cable or Fiber Connection

by Chili Palmer | Feb 18, 2026 | How-To, Internet Buying Guides

Find out which internet providers offer 4G and 5G backup internet, or get a new router from Eero.

Family using computers at kitchen table.

How Much Internet Data Do You Need?

by Chili Palmer and Peter Holslin | Feb 18, 2026 | Technology

Here’s a rundown of how to budget your data and get more data if you need it. We also give you recommendations for the best internet plans with unlimited data.