Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 9, 2026 | How-To, Streaming Guides
Great video calls require fast internet, a stand, decent lighting, and more. Get the details.
by Chili Palmer | Mar 9, 2026 | Streaming Guides, Technology
Choose an app for family video calls based on your devices and privacy concerns.
by Chili Palmer | Mar 9, 2026 | Brand Guides, Equipment Guides, Internet Outage
Check your connection, troubleshoot, and decide whether it’s time to switch providers.
by Kevin Parrish and Chili Palmer | Mar 9, 2026 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.
by Chili Palmer | Mar 6, 2026 | Internet Buying Guides, Low-Income, News, Technology
The FCC plans to study the Lifeline subsidy, but commissioners are sharply divided.
by Chili Palmer | Mar 6, 2026 | Brand Guides, Internet Buying Guides, News
AT&T is promising to provide automatic bill credits for both fiber and 5G internet outages.
by Chili Palmer | Mar 5, 2026 | Equipment Guides, Home Networking, How-To, Streaming Guides
Learn how to fix problems with family video calls, like mic, camera, or audio not working.
by Chili Palmer | Mar 5, 2026 | Brand Guides, Equipment Guides, Internet Outage
No matter what type of internet you have from AT&T, outages are possible. Your mobile service...
by Chili Palmer | Mar 4, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Mar 3, 2026 | Internet Speed Guides, Streaming Guides
Find out if your internet connection is fast enough to stream Peacock.
by Chili Palmer | Feb 27, 2026 | How-To, Streaming Guides
Read about our favorite free local news apps so you can kick your cable TV bundle to the curb.
by Chili Palmer | Feb 26, 2026 | Brand Guides, Featured
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