Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer and Peter Holslin | Jan 22, 2026 | Technology
A hotspot is great for traveling—but it’s not so great for using at home.
by Chili Palmer | Jan 22, 2026 | Streaming Guides
Find out how to get streaming service access with Spectrum, Verizon, Xfinity, and more.
by Chili Palmer | Jan 21, 2026 | Technology
Mobile hotspots are the energy bars of internet service, giving you quick and easy Wi-Fi while on the go.
by Chili Palmer | Jan 21, 2026 | Brand Guides, How-To, Low-Income
Brightspeed is replacing the ACP discount with funds from its own coffers. Get the details.
by Peter Christiansen and Chili Palmer | Jan 21, 2026 | FAQ, Internet Speed Guides, Streaming Guides
How much speed do you need for your streaming service? We give you recommended speeds for Netflix, Apple TV+, Hulu, Amazon Prime Video, YouTube, Disney+, Sling™ TV, HBO® GO and more.
by Chili Palmer | Jan 20, 2026 | Brand Guides, Internet Buying Guides
Learn about the fees, promos, and price increases to expect from your internet provider.
by Chili Palmer | Jan 20, 2026 | FAQ
Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.
by Chili Palmer | Jan 16, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Jan 15, 2026 | Brand Guides
Get the skinny on mobile plans and cell phones reserved for seniors 55+.
by Chili Palmer | Jan 15, 2026 | Provider Comparisons (Versus)
T-Mobile Wireless is a better choice than Verizon Wireless, but just barely. Get the details.
by Chili Palmer | Jan 14, 2026 | Brand Guides, Internet Buying Guides
Find out what to expect on your first Cox internet bill.
by Chili Palmer | Jan 13, 2026 | Brand Guides
Learn what to expect from your Xfinity internet bill.