Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Is Starlink Internet Down?

by Chili Palmer | Feb 4, 2026 | Brand Guides, Equipment Guides, Internet Outage

Find out if there’s a Starlink outage and see what you can do to get back up, fast.

AT&T vs. Optimum: Which Internet Provider Is Best for You?

by Chili Palmer | Feb 3, 2026 | Provider Comparisons (Versus)

Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.

How to Get Internet without a Phone Line or Cable

by Peter Christiansen and Chili Palmer | Feb 3, 2026 | Brand Guides, FAQ

Browse the top internet providers and plans without committing to a phone line or cable plan. Compare speeds, prices, plan details and more.

Optimum versus T-Mobile 5G Home Internet

Optimum vs. T-Mobile: Which Internet Provider Is Best for You?

by Chili Palmer and Austin Aguirre | Feb 3, 2026 | Provider Comparisons (Versus)

Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.

Woman at home searching for an internet service provider on laptop

How to Choose an Internet Service Provider

by Chili Palmer and Peter Holslin | Feb 3, 2026 | FAQ, Internet Buying Guides

1. Find internet providers in your area.
2. Compare plans, pricing, speeds, and more.
3. Discover how much internet speed you need.
4. Test your current internet speed.
5. Know if you’re switching providers and cost of early termination.
6. Choose your internet provider.