Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer and Peter Holslin | Sep 22, 2026 | Technology
Superior speeds vs. unbeatable low prices—take your pick
by Chili Palmer | Sep 16, 2026 | Tech Comparisons (Versus)
All three bundles use the same Verizon network. The difference is in price and fine print.
by Kevin Parrish and Chili Palmer | Sep 16, 2026 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.
by Chili Palmer | Sep 16, 2026 | News
The Charter-Cox merger is done. Here’s what Cox customers can expect.
by Chili Palmer | Sep 15, 2026 | Internet Speed Guides, Streaming Guides
Find out if your internet connection is fast enough to stream Peacock.
by Chili Palmer | Sep 15, 2026 | Brand Guides
Find out what to expect on your first Spectrum internet bill and decipher that one weird Wi-Fi service fee.
by Chili Palmer | Sep 15, 2026 | Brand Guides
Will your bill for T-Mobile home internet be higher than you planned? Learn what to expect.
by Chili Palmer | Sep 11, 2026 | Data and Research, Industry Exclusive/Entertainment
That free Wi-Fi might not be legit. You can’t always tell, but here’s how to stay protected.
by Chili Palmer | Sep 10, 2026 | Brand Guides, Equipment Guides, Internet Outage
Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.
by Chili Palmer | Sep 10, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Sep 2, 2026 | Brand Guides
Find out what you will really owe EarthLink every month when you sign up for internet service.
by Chili Palmer | Sep 1, 2026 | Internet Speed Guides
Real-world speed test results show how device and location choices impact your connection.