Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 9, 2026 | Streaming Guides, Technology
Choose an app for family video calls based on your devices and privacy concerns.
by Chili Palmer | Mar 9, 2026 | Brand Guides, Equipment Guides, Internet Outage
Check your connection, troubleshoot, and decide whether it’s time to switch providers.
by Kevin Parrish and Chili Palmer | Mar 9, 2026 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.
by Chili Palmer | Mar 6, 2026 | Internet Buying Guides, Low-Income, News, Technology
The FCC plans to study the Lifeline subsidy, but commissioners are sharply divided.
by Chili Palmer | Mar 6, 2026 | Brand Guides, Internet Buying Guides, News
AT&T is promising to provide automatic bill credits for both fiber and 5G internet outages.
by Chili Palmer | Mar 5, 2026 | Equipment Guides, Home Networking, How-To, Streaming Guides
Learn how to fix problems with family video calls, like mic, camera, or audio not working.
by Chili Palmer | Mar 5, 2026 | Brand Guides, Equipment Guides, Internet Outage
No matter what type of internet you have from AT&T, outages are possible. Your mobile service...
by Chili Palmer | Mar 4, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Mar 3, 2026 | Internet Speed Guides, Streaming Guides
Find out if your internet connection is fast enough to stream Peacock.
by Chili Palmer | Feb 27, 2026 | How-To, Streaming Guides
Read about our favorite free local news apps so you can kick your cable TV bundle to the curb.
by Peter Christiansen and Chili Palmer | Feb 23, 2026 | Brand Guides, FAQ
Browse the top internet providers and plans without committing to a phone line or cable plan. Compare speeds, prices, plan details and more.
by Chili Palmer | Feb 20, 2026 | Internet Buying Guides
Sometimes, it’s worth paying extra to make sure you never lose access to the internet.
See if is available at your address
Or get your best matched provider
