Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

by Chili Palmer | Jun 24, 2025 | Brand Guides, Provider Reviews
There may be an outage, or it could be your equipment. Get helpful tips and contact info.

by Chili Palmer | Jun 24, 2025 | Brand Guides, How-To
Find out about Verizon internet outages and what you can do to get back online.

by Chili Palmer | Jun 24, 2025 | Brand Guides
No matter what type of internet you have from AT&T, outages are possible. Your mobile service...

by Chili Palmer | Jun 24, 2025 | Brand Guides, Equipment Guides
Find out about Google Fiber outages and what you can do to get back online.

by Chili Palmer | Jun 23, 2025 | Brand Guides
The best no-contract plans of 2025 are easy to get, easy to cancel, and cost about $50 per month.

by Chili Palmer | Jun 23, 2025 | Brand Guides, How-To
Learn all about Spectrum Internet outages and what you can do to get back online.

by Chili Palmer | Jun 20, 2025 | Brand Guides, Equipment Guides
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.

by Chili Palmer | Jun 18, 2025 | Brand Guides
Get the skinny on mobile plans and cell phones reserved for seniors 55+.

by Chili Palmer | Jun 5, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.

by Chili Palmer | Jun 2, 2025 | Brand Guides
Learn about the best hotspot devices for each mobile provider and get tips on how to shop.

by Chili Palmer | May 31, 2025 | Brand Guides
Find out why Astound is our top pick for unlimited internet on a budget in 2025.

by Chili Palmer | May 30, 2025 | FAQ
Find out if 5G home internet is a good option for your new apartment.