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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

Earthlink logo with internet outage icon
Is EarthLink Down?

by | Jun 24, 2025 | Brand Guides, Provider Reviews

There may be an outage, or it could be your equipment. Get helpful tips and contact info.

Verizon logo with internet outage icon
Is Verizon Internet Down?

by | Jun 24, 2025 | Brand Guides, How-To

Find out about Verizon internet outages and what you can do to get back online.

AT&T logo with internet outage icon
Is AT&T Internet Down?

by | Jun 24, 2025 | Brand Guides

No matter what type of internet you have from AT&T, outages are possible. Your mobile service...

Google Fiber logo with internet outage icon
Is Google Fiber Internet Down?

by | Jun 24, 2025 | Brand Guides, Equipment Guides

Find out about Google Fiber outages and what you can do to get back online.

couple sitting at table in kitchen using laptop
The Best No-Contract Internet Plans of 2025

by | Jun 23, 2025 | Brand Guides

The best no-contract plans of 2025 are easy to get, easy to cancel, and cost about $50 per month.

Spectrum logo with internet outage icon
Is Spectrum Internet Down?

by | Jun 23, 2025 | Brand Guides, How-To

Learn all about Spectrum Internet outages and what you can do to get back online.

T-Mobile Home Internet logo with internet outage icon
Is T-Mobile 5G Home Internet Down?

by | Jun 20, 2025 | Brand Guides, Equipment Guides

Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.

woman uses internet on phone in rv
Best Cell Phone Plans for Seniors

by | Jun 18, 2025 | Brand Guides

Get the skinny on mobile plans and cell phones reserved for seniors 55+.

Sparklight low-income internet feature image
How To Get Affordable Internet From Sparklight

by | Jun 5, 2025 | Brand Guides, FAQ, Low-Income

Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.

woman-using-internet-mobile-hotspot
The Best Mobile Hotspots of 2025

by | Jun 2, 2025 | Brand Guides

Learn about the best hotspot devices for each mobile provider and get tips on how to shop.

woman using computer at desk with pictures hanging above her on the wall
Compare Unlimited Home Internet Plans Without Data Caps

by | May 31, 2025 | Brand Guides

Find out why Astound is our top pick for unlimited internet on a budget in 2025.

Man in new apartment searching for internet providers in his area on computer
How To Get Internet in a New Apartment

by | May 30, 2025 | FAQ

Find out if 5G home internet is a good option for your new apartment.