Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Aug 21, 2026 | Provider Comparisons (Versus)
Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.
by Chili Palmer and Kevin Parrish | Aug 21, 2026 | Provider Comparisons (Versus)
While Optimum has slightly cheaper plans and better satisfaction from its customers, it ultimately falls short of delivering the same quality and coverage that Verizon Fios plans can. If you’re trying to shave a few bucks a month off your bills, you can pick up Optimum and at worst cancel easily if you don’t like what you get, but we think Verizon Fios is the provider you’ll want to be with for the long haul.
by Chili Palmer and Austin Aguirre | Aug 20, 2026 | Brand Guides
Cox Mobile has all the perks of the big carriers for about half the price.
by Chili Palmer | Aug 20, 2026 | News
The Charter-Cox merger just cleared its last hurdle. Here’s what Cox customers can expect.
by Chili Palmer | Aug 20, 2026 | Brand Guides, Internet Buying Guides
Find out what to expect on your first Cox internet bill.
by Chili Palmer | Aug 19, 2026 | News
You may be overpaying for internet you don’t have to. Here’s what a new FCC report shows.
by Chili Palmer | Aug 18, 2026 | Brand Guides, Equipment Guides, Internet Outage
Run a speed test to check for a Viasat outage, then troubleshoot and get back online fast.
by Chili Palmer | Aug 17, 2026 | Brand Guides
Save big on mobile phone and home internet service by comparing bundles from top providers.
by Chili Palmer and Kevin Parrish | Aug 17, 2026 | Brand Guides, FAQ, Low-Income
Optimum Advantage Internet is designed for low-income households. Find out if you qualify.
by Chili Palmer | Aug 17, 2026 | Brand Guides, Featured
See plans for as low as $25 per month and get tips for choosing an affordable, reliable plan.
by Chili Palmer | Aug 17, 2026 | FAQ, Internet Buying Guides
The average monthly price for home internet is $76, but you could get a plan for $50 or less.
by Chili Palmer | Aug 14, 2026 | Brand Guides, Internet Buying Guides
Find out what you will really owe Mediacom every month when you sign up for internet service.